Service providers were friendly and place is convenient, just wish it wasnt do darn expensive...but that may have to do with the expense of phones.Dont expect to be able to drop off your phone before grocery shopping and then get it back when done. Most time it takes longer than that but they will give a pretty close estimate on time.The service techs will call you (to someone elses line obviously) when done. I would recommend dropping it off during lunch break and getting it after work if you work a 8 to 5 job.If you get a warranty (sold.by a 3rd party) I would HIGHLY recommend you have them walk you the registration steps as you may have just wasted money buying it.Their selection of cases is limited but they do have some and other accessories to select from.I have dealt with one other phone repair place and this place beats them hands down.
THESE GUYS ARE AWESOME!!!! Fair price know what they’re doing and so far so good. All Apple wanted to do was sell me a new expensive product. These guys listened to me and saved me a ton of money!!
Edgar and Nathan are amazing! They fixed my phone in like 5 minutes! Would definitely recommend this place!
I had to replace my screen protector and they did a beautiful job, with no waiting and for FREE!
They checked out my phone and cleaned the charger port for free. Very friendly and quick torespond.
This is the second time Larry has helped me with my iPhone problems.He is very personable and addresses the issues in a professional way. I am extremely appreciative of his help resolving my problem. He seems to be a hard worker and dedicated to his job. Larry is a great asset to your company and you should do everything you can to keep him as an employee!!!
Very pleased with the service and timelines of this Phone Doctors. Larry was very knowledgeable and helpful in helping with our problem. We would recommend using this location.
Phone Doctors is an amazingly helpful place. I have had to come to them several times for my screen. It began with a cracked screen and I think the gentleman’s name was Larry that helped me. He fixed the screen for a reasonable price. The trouble started after that. To make a long story short, I had a couple problems with internal electrical components with the new screens. They kept me under warranty and took care of the problem for me. If anyone asks me for a good quality phone shop I am sending them to Phone Doctors. Thank you!
Larry was great. Went in to get my screen repaired. He noticed my battery health was bad too. Which explained why I have to charge my phone sooner then I used to. But unlike other places he didnt try and push me to get it repaired, just let me know what would continue to happen if I didnt. So I ended up getting that done as well. Will DEF recommend people go see Larry at PhoneDoctors for Fast, Honest prices and work!! Thanks again Larry!!
As promised - got battery change on warranty (old iPhone 6s ate up prior replacement battery...grrr). They turned around within about an hour. Professional, courteous. No apparent funny business while accessing my phone. Recommend this location.
I have an old iPhone 5c. The charge port was messed up over time so the phone eventually stopped charging. Phone Doctors replaced the charge port on my phone at a much lower price than what I searched on google.One of the guys working there tried to clean out all the lint using compressed air and a specialized needle nose tool first to see if the lint was clogging my phones charge port. (I have a hunch that if the phone was charging after cleaning it, he wouldnt have charged me anything. Definitely make sure lint doesnt get in your ports!).I paid about $54 (half of what I saw searching through Google) including tax and only had to wait about 3 hours. When I get an iPhone 12, I might shop here for a good phone case if Amazon takes too long (due to the Pandemic).
After dealing with two Best Buy geek squads Larry at phone doctors came through and fixed my phone screen! I broke my screen a week ago. I went to geek squad who said I had to download an app and set up an appointment, so I did. The appoint was for today at 3:20. I showed up and their apple software was down so they sent me to another location who said they could get me in. Show up to that location and spend thirty minutes waiting for the person to finish the info on their lap top only to be told they don’t have a screen to fix my phone! Absolutely frustrating and unprofessional on the geek squad. Went to the phone doctors in Reasors, talked with Larry, and got my phone fixed in under 15 minutes!!! Phone doctors will be where I go from now on!
Chaiden was awesome. Just took care of my husbands phone issue. Fast, friendly and efficient. I have always received excellent customer service at this store. Appreciate the convenience of the location and the cleanliness was great. Thank you
Awesome service! The repair man, Larry, let my 6 year old daughter help fix the phone! Matthew was great on the phone helping my find the location!
I phone needed a needed a new battery. They had it done in about 20 minutes. Great customer service. Definitely will use again.
I came into the store. Had issue with my new phone I had purchased. Nathan and Larry was extremely helpful resolving my issue and also helping with another issue that I wasnt aware of at the time and Larry was able to fix that as well.
These guys went above and beyond what they needed to do. Apple wouldn’t help with out changing an arm and a leg. Cell provider only offered insurance which had a large deductible. Took my phone to the guys here in Jenks and they took care of me within minutes and had my phone up and running for a more than reasonable rate. I will refer everyone to these guys for all their cell phone needs
I had Larry was very helpful and quick. He got my phone a screen replacement very efficiently. Would definitely recommend coming here for any phone repair needs.
This place is awesome and the people their are great! They fixed my phone surprisingly fast and did a beautiful job!!!
My Android phones screen was detaching from the body. Larry did a fantastic job fixing it. Service was fast, responsive, professional, and extremely reasonably priced.Highly recommended. Props to Larry.
Brought my son’s IPad 6 to Phone Doctors to have the glass screen replaced. Larry and Burak were able to fix the screen without having to replace the LCD by the next day. They were very professional and saved me a lot of money.
I cant say enough about the excellent customer service at this place. Steven, the manager, helped me trouble shoot and deal with my provider to resolve several issues that I was having with my phone. He went far above and beyond with all of the help he provided me. I would highly recommend this store, and I also found out when I was there, they work on more than just phones. They also work on desktops, laptops, IPADs and more...I never knew that. So you can pretty much take care of all your electronics there. Thanks again for your help Steven!
Really nice people who what they are talking about. And get my problem fixed fast.
Life saver! Larry did an amazing job. I will definitely be back if I have any other phone issues.
I called and told me what I needed. They advised the part I needed and to but it off Amazon. I took the part over there today only to be told that I needed ANOTHER PART THEY DONT CARRY. NO APOLOGY NO NOTHING. THANKS BUT NO THANKS!!!!!
Larry is an amazing Customer service rep. He took time to help me get my phone switched over even tho it wasn’t his job. Thanks so much.
Larry Always does a great job any easy to work with thank you.
Larry was awesome. Very funny. He is very quick with repairs. Really honest. I didnt feel like he was trying to take advantage of pricing. Much better then the other local competition thats for sure.
Larry at the Jenks location, was the best!! Super helpful and replaced our screen while we were there! Fast and efficient!
Larry was amaing. He was able to get my screen repaired and ready before i was even done SHOPPING!!! Highly recommend you go see him for all your repair needs!!
Excellent service. I never have to wait.
Eric and Jonathan are wonderful. They patiently answer all of this grandmother’s questions. I am not good with technology but they answer my questions and do visual instructions sometimes over and over. I brought my grandson’s phone in to be repaired and it was probably done and ready to be picked up in two hours and was working perfectly. I highly recommend this particular location
Weve been using phone Dr for 8years in jenks always helpful. Larry manager helped me with last repair very knowledgeable.
I am very pleased with the service that Cesar provides. He spent the extra time to resolve my iPhone problem and he saved me money. I think most would have given up and I would have ended up buying a new phone, but he persisted and solved the problem.
Outstanding service: STEVEN E. Took great care of me in a pinch!! My Battery literally blew up, not exploded Thanks God!! and right before the holidays and vacation no phone... STEVEN E. was able to get me in and replaced my battery ... The Broken Arrow store in Reasors was great too, they had a bad Battery they ordered and was able to find another location to finish the repairs ( missed his name) GREAT service and PRICES!!
Carlos did an amazing job and was extremely helpfulYou guys have excellent customer service
Fixed both phones in great time!
Steve was very knowledgeable, patient, & explained everything throughly-- which is much appreciated for someone who I not tech savvy. I felt like I could trust his diagnosis of the phone, & he even went above & beyond to try to get the best deal on the parts/labor I needed. Highly recommend :)
AMAZING! I highly recommend going and seeing Eric. Even if you think the price is to high (which it probably isnt compared to other stores), I still highly recommend going, because you will walk away with a great customer experience and a better phone than when you walked in!Eric was so cool and friendly! He even generously gave me a free ifixit gift. Thanks so much Eric! I wish there were more people in the phone repair business like you!A+ Customer ServiceA+ Friendly ServiceA+ Knowledgeable
I took my sons phone to Phone Doctor because he could not get it to charge. The guy working there was very nice and said “it might be something in the port”. He looked at it and cleaned it out, and that did the trick!! The screen was cracked so I ask them how much to fix it? They quoted me a fair price and had it fixed within an hour!! Very pleased!!!!📱👨🏼⚕️
Highly recommend Phone Doctors/Jenks. Previously had I-phone screen replaced and yesterday had battery replaced. Efficient, respectful, knowledgeable, friendly, and pleasant technician. Very pleased with the timely results. Give them a try, you will be pleased too.
Larry and Nathan are awesome and professional. Thanks
Thanks again for the great service! You guys always take such good care of us and our many phones! Steven at the Jenks location was superb! Great customer service, and great pricing! Thanks so much we appreciate you!!!
My service with Larry yesterday was great. He fixed my phone quickly
Fast, good price compared to competition. Thanks Larry, great job!
Johnathan and Eric were so nice, Johnathan had lots of information and gave me his undivided attention to help figure out what works best for me! 10/10 best customer service experience I’ve had in a long time! I will be recommending all of my friends and family to Phone Doctors Jenks location!
The saga is too long to post. My only advice I can give is that you check the phone prices before you purchase them. The one I bought (refurbished) and then returned was more than the cost of a new one on Amazon. I also was not told that it was a refurbished phone until I returned it.
Steven, is the best! He replaced my battery and put a screen protector. 10/10. Even helped me Look for a phone case so I wouldn’t need to make another trip here soon! Although I would if I ever needed a phone repaired again.
I went in to get my IPhone phone screen repaired. Anna immediately welcomed me and continued to give me a great experience. She was very knowledgeable and friendly. If you have any mechanical issues with your devices I would definitely recommend going and getting assistance from Anna!
Took 2 ipads and 1 phone to PHONE DOCTORS to have them install screen protectors 7/12/19. The guy did a good job. Price was good. Taking another phone in soon to get a screen protector. Dont know the guys name.
My iphone 7+ lightning port suddenly quit. The cable would plug in but no charge. Im already a customer of Phone Doctors for their lifetime screen protectors. I called and the tech quoted 2-3 hours for the repair. I stopped in to drop it off and he said hang on and let him check it out first. I had already inspected it with a magnifier and blew it out with an air hose, but lo and behold, he found a bit of lint, etc that had jammed itself in there and he dug it out with a tool and the phone started immediately taking a charge. I asked what I owed him and he said nothing but a good review, so here it is! They are far easier to deal with and more convenient than working your way into the byzantine Apple process in the mall. Im a forever customer...!
Took my wifes phone in. The phone speaker volume was faint. We tried everything but couldnt make the volume any louder. He cleaned it thoroughly and now it works great. We were in and out in 5 minutes. I love this place, and the manager was great. Now I know where to go when Im having phone issues. I highly recommend PhoneDoctors. This one is located in the Reasors in Jenks.
My phone fell into the street when I got out of the car, and before I got back to pick it up, it had been run over. The screen had been smashed! Thought I would have to get a new phone, but Eric replaced the screen and it is as good as new! Eric has great customer service, and the prices are very competitive! Would recommend PHONE DOCTORS to anyone!
The Staff was very knowledgeable and very helpful! I would 100% recommend this place to everyone. Also prices are really good and they fix everything right there so it’s super quick!
I highly recommend phone doctors. Eric was professional and very knowledgeable. My screen was replaced and I took his suggestion on the screen protector and protective case. Great customer service.
Bought a new Moto G7 Power unlocked android phone online. Tried replacing the sim card with my older phones card. Struggled. Called Motorola. Looked at manual. Still struggled. Guy at Phone Doctors was able to take care of things within a few minutes. Wish I had gone there before wasting all this time. Quick, easy and convenient.
This was a super easy fix to my phone issues. Ordered a new back to my phone and repaired it in less than an hour. I hope my phone doesnt break again but if it does, Im coming here. Very fair price
Eric is fantastic and really knows what he’s talking about. He was extremely helpful and efficient. I would highly recommend everyone to come here for all their mobile electronic needs.
I had a charge port issue thought I was going to have to leave my phone for a few hours. Turned out it was just dust in the port. Thanks Stephen
Stephen was incredibly helpful and fixed my phone quickly!! Very pleased with custom service and outcome. Highly recommend.
I was very pleased and satisfied with the wonderful customer service Josh provided when assisting me at Phone Doctors in Jenks. He was so friendly, eager to assist and help. He was very informative and did an awesome job. I left with a smile on my face. Josh cleaned out the speaker in my phone, set me up with a new phone case and a screen protector. I am now a Phone Doctor customer for life. I will definitely be sharing the great experience. Thank you!
Larry was very helpful, answered my questions, and fixed my phone in a very reasonable time.
Eric performed the repairs quickly and at a modest price. No hidden fees and excellent customer service. Would recommend to anyone needing repairs made to their phone!
I enjoyed my experience. Steven was very Professional and detailed orientate.
Josh was very knowledgeable about cases and screen protectors. I am so glad that I stopped in on my way to work. He even gave me extra information about my phone, Iphone 6 plus. I will continue to get products and product knowledge from him.
Awesome experience with these guys. Explained and demonstrated everything up front and my phone was ready when they said it would be. I was very impressed and my phone is good as new.
Always friendly own serval phones always come here. Steven very professional and very polite. Excellent to help!
Thanks Stephen at the location in Jenks, very professional and helpful, I use my phone for business and he was able to get back up and going quickly.
Just had my sons IPad fixed by Erica Johnson at your facility! She was so nice and helpful, I will definitely come back again!
Highly recommend this location, Eric is a huge asset. His knowledge and expertise is amazing. If you need any type of repairs done to your mobile device stop by and ask for Eric!!!
One of the nicest stores I have been in. Recently I dropped my phone and the screen had a micro scratch in it, took it to Josh and he had it fixed in under 30 minutes for me. It was awesome I didnt even get to finish grocery shopping before he was done. Thank you Josh and PhoneDoctor!
5 stars for knowledge base. 5 stars for in stock items and 5 stars for service. Jonathan and Eric was very patient and had great service.
Larry was supper helpful. Will return.
LOVE Phone Doctors and the great customer service I receive each time Ive gone. Alex got my phone back and running today and I appreciate it. If you need phone repair this is the place to go!
I’ve called their listed phone number on six different occasions now without an answer, and their card machine has been broken a week when there are same day companies that can fix them. Aggravating! Customer service was ok.
Knowledgeable and fixed my phone in no time. Was very helpful too. Would recommend. Thanks you again.
Went in to get my charging port fixed since trying to charge it was a hassle for the past couple months, the guy was super nice and fixed it in less than 5 mins! Didn’t want to charge me or nothing but I couldn’t let that happen so I left a 10 dollar tip, he saved me almost $50 that day, I highly recommend this awesome guy to anyone for cell phone needs!
My phone wasnt charging and after he looked it over turned out that my charge slot was just dirty.
Love the Jenks Phone Doctor. Definitely rates a 10 on a scale of 10. Highly Recommend. Excellent, top quality work, fast and really customer focused.
I had an okay experience for a repair for a cracked screen. The lady who repaired my screen ended up messing up the charger part where my phone takes a much longer time to charge. And she never tried to fix it. She just told me she would call me in but never called and its been over three months and my phone still takes forever to charge! My phone isnt a year old yet and she tried saying maybe the phone was already broke when I know for a fact that wasnt the case. Other than that the screen repair was a great overall experience.
Alex was so helpful and kind! Phone Dr is fast and efficient! The best!
Quick and easy. Steve does a good job
I feel lost without my iPhone so I was glad when they helped me quickly and professionally. Great service Eric and Jonathan!
Fixed my phone! :) Nice people to talk to. Always a great place to do business with! Would recommend to all my friends & family!
Quick and easy repairGreat service
I can’t thank Tim enough for his help! I was already planning on buying another phone until I got the suggestion to try phonedoctors. I walked in with a busted speaker and walked out 5 minutes later with a perfect phone. I HIGHLY recommend this place.
Stopped by to ask a question about a fix for my screen protector. They took it apart and fixed my problem in less than 10 min. No charge . This is my second experience with this company, both times were excellent.
Great experience with Phone Doctors. Eric does a great job!!! Screen replacement on our IPad, same day service. Thanks again for the assist Eric!
Great place. Helped with the mic on my phone and seemed very knowledgeable.
I’ve had several phones repaired by these good folds, and they never disappoint. The service is second to none.
Love the people working there! Best customer service experience I have had in years and the quality of work is wonderful!
Ryan F was very friendly and VERY fast fixing my screen on my phone. HUGE KUDOS TO HIM!! He was at the Phone Doctor in Jenks @ Reasors store on 11-11-17 @ 11:36AM
Great service and pricing. Very knowlagable Eric has great professional customer care. Ty
Im very busy in a medical job. The guys worked hard and fast to get my phone done and back to me! They are awesome!
6 weeks. Still cant find the phone I dropped off for repair. Wont answer or return calls.
Johnathan is knowledgeable about all products and has great customer service. We love this place!
Johnathan and Eric are phenomenal, they answered all my question. They are definitely the best. #PhoneDoctors Rock!!!!
They seem to have the most polite and helpful sales person and do skilled work so thumbs up to phone Doctor of jenks Okla.
It was very quick and courteous would go there before any where else used them for 3-4 yrs so far Larry and Matt are great