If I hadn’t returned for a second look, my review would be negative. On my first visit i came alone. The salesperson called me “Hey lady” instead of my name and said to come back after I had permission to purchase. I told her needed to check with my husband. My husband has mobility issues and I wanted to bring him in to check out his comfort and ease of use.On my second visit, mike met us and completely listened to my husbands and my needs.He took the time to fit what we wanted to what would work for us.Completely changing my opinion of Turk.
I had a wonerful experience shopping at Turks. The sales and office staff was courtesy and polite. My salesperson Connie was patient and very helpful. This is the only furniture store that has furniture available for delivery. I was pleased and very satisfied with Turks. I would HIGHLY RECOMMEND.
Went to Turks to look for a new recliner. Was met by Connie. She was very helpful answering questions but also leaving me to wander and look. In the end I found what I was looking for. I totally recommend Turks for your furniture needs especially if looking for quality merchandise.
I went there needing a lift chair for that day due to a family emergency. Mike and all of the staff there were super nice and helpful. Left with the perfect chair right off the floor and my Dad loves it! Thank you to everyone there for the amazing experience, I will definitely be back!!
I have difficulty making decisions especially when spending money. Melita was key in guiding me to choose a sofa to fit my traditional decor. I had numerous questions and she answered all so competently during my many store visits. She is patient & knowledgeable with great color advice. She is never pushy. I am happy to have had such a pleasant experience with a long-established hometown company.
This is quality furniture. Beautiful and long lasting. After much comparison shopping I also found the prices reasonable. There is less expensive out there but not for lifetime pieces.
Went there to purchase a couch we earlier checked out, price changed a bit but the sales representative Dakota helped us out and matched a price to one I found nearby! Which was great. Wait time is a bit long for certain items but its like that everywhere due to covid.
Great serviceVery nice productsI went to 4 local furniture stores and everything was special ORDERI’m a NOW person and they sold me items off the floor!!Not sure if that is common practice but was greatly appreciated!!Thanks for your service!!
Very helpful but not right on us all the time. Was knowledgeable about fabrics and materials. We didn’t feel pressured. Overall a pleasant experience.
Michael Bender and Melita Arroya, and Service Dept were all knowledgeable about whatever question I had! Very helpful and the Customer Service was outstanding. Very rare now a days!I just relocated to Illinois and my sister recommended Turks. In fact she went back and ordered something we saw together on my first visit to Turks. Very pleased with everything!Thank you so much!!Maureen A N.
I had a very good experience at Turk Furniture. Very welcoming and comfortable. My first interaction was a prompt and specific email response from Dakota. We met with Dana at the store. She was helpful in guiding us to the furniture that fits our life style. Her honesty was appreciated. Dana was very available for questions, even after we left the store. I would highly recommend shopping at Turk Furniture.
Connie did a great job. No pressure and in and out in no time
Easy shopping and great selection and prices
Connie was my salesperson. She was very nice. Item was ready for pickup as I was told it would be. Thank you.
We had a wonderful shopping experience at Turk Furniture. Dana was very knowledgeable and helpful when we were selecting a new sofa and loveseat. She was also very helpful in choosing the right fabric colors as well. She made the entire process extremely easy. Definitely will be back!
When in there to look for a new sofa. Found what I was looking for great service in and out and 30 minutes great place
I shopped at the Joliet location. Connie helped me and was great. She was very knowledgeable and was able to answer all my questions. She was not pushy and really let me browse at my slow pace. The selection was great for what I was wanting compared to other local furniture stores. With the delay covid has created estimated delivery is 22-26 weeks. Its only been 2 weeks since we ordered. So Ill update once things have been delivered.
Fantastic team at Turk. Spent the time patiently helping me choose fabric for my sofa. Connie is the best. She went above and beyond to assist me in my purchases. I just bought a new home and I really want to be intentional on the pieces I choose to outfit my home with. She was very helpful and gave fantastic recommendations that I acted on. I’m scheduling another appointment 10/10/20 to purchase additional items. The store manager was extremely helpful as well. I forgot his name but he delivered on outstanding service! Also, in this day and age of everything being so digital it was a nice change to receive a handwritten note of thanks!
I have shopped at several furniture stores and Turk Furniture was the best of them all! My sales woman Connie went above and beyond! She kept in contact with me even over the busy holiday season until my order was complete! I highly recommend Turk Furniture and will return in the future!
This store has the best furniture in the Joliet area. The service is very good and the prices are competitive. We have been completely satisfied with several purchases that we have made at Turks within the last year.
This was our first time at this store. We had been looking for a piece for our living room and found exactly what we were looking for. The entire experience from beginning to end was great, from the selection, prices and quality to the sales rep, Dakota, the ladies in customer service to the speed and easiness of the pickup. We will definitely be back.
Easy to shop in. No pressure. Knowledgeable salesperson. Lots of choices. USA made when you order, so it takes months, not days or weeks, to get delivered. Will review delivery and furniture when it comes in April.
We had (as always!) an excellent experience buying furniture at Turk’s! Dana was absolutely wonderful to work with. She was helpful and very kind. We will be back again! Thank you so much! Ed and Bonnie
My salesperson, Michael was very helpful. I ordered a sofa that wasnt on their display floor. He showed me others sofas of the same size and feel so I could get a good idea of what I ordered. The store in Joliet is very nice. It has a good selection of furniture and accessories to choose from. Their prices are reasonable. Will definitely buy move furniture there when needed.
Connie was super friendly. We decided on Turk for being family owned and their reviews.Prices were lower than competitors, and what we were looking at was American made. We have to wait a while to get the furniture, but were looking forward to getting it. We understand that due to covid, lots of things are backlogged.
Sales people were so helpful my overall experience was great I’d go back to these guy again any day.
Turk Furniture has a wide variety of furniture and upholstery options to choose from. Our sales person was Dana and her expertise and product knowledge made our purchase a very pleasant and easy experience! We would recommend both for your furniture needs.
I was very pleased with the service we received . We told them what were looking for. He was very informative. Showed us the best quality and price that was available. Even told us what could be special ordered.
Mike was helpful directing us to what our needs were & to what fit us the best.We had many questions & he answered them all & gave us the information we needed.He was very knowledgeable about the product we purchased.Weve made many purchases from Turks over the years & have always been happy.Thank you.
Best place to decorate your home. We bought 8 recliners and 2 couches. Ask for Dana G! What a great person. Not pushy. Showed us all the options. We told them we wanted a nice recliner and a couch. Very helpful. The surprise when we placed the actual order was awesome. Thank you Turk and your reps. Great service and quality furniture. We will shop nowhere else. Wish we could find this kind of service everywhere, especially during these times. Love ❤️
Dana from Turk Furniture was an absolute delight to work with. She was attentive to my and my husbands needs, honest about the product, and open to all our questions. Not only a professional salesperson, but also a friendly and genuine human being who truly wanted to learn more about us and our living style so that she can match us up with the perfect living room set. We felt so confident in her knowledge of furniture that we came back a second time to purchase a sofa and loveseat combo. No other store or associate in the Joliet area made us feel comfortable or confident like Dana did, and we truly appreciate her patience with helping us make our apartment feel more like a home.
Friendly and not pushy. Gave us lots of time and space to make a decision.
I had an overall great experience with Turk furniture.
Beautiful furniture and nice costomer service
We had the worse experience at Art Van last year. But this place by far exceeds any experience from other furniture stores. Thank you to Dakota for the easiest buying process on furniture ever! Highly recommend Turk!
Everyone there was quite helpful and pleasant, from my sales associate to the women behind the counter, even the young man who loaded my granny chair into the car. They were very efficient, polite and easy to converse with. The store has many quality pieces from several brands of furniture manufacturers so much to chose from. During this covid, the store is clean with several precautionary measures in place. This has become my go to store for furniture! The best aspect is, it is family owned not a big box multibillion dollar corporation that could give two hoots who you are. Feed the families!
Best customer service! I needed replacement legs for a piece of furniture. The store where I purchased the furniture had closed but Turk sold the same brand and they were more than happy to order the legs for me. Such a pleasure dealing with them.
Went in today and met with Dana and purchased a new set of furniture for our family room as well as a new kitchen set. She was fabulous to work with and such a help in assisting us customizing our fabric choices as well as our kitchen set. We have purchased furniture from Turk before and definitely recommend them to anyone looking for good quality furniture. Go see Dana!!
Wonderful service! They were SO helpful! Definitely will recommend them to everyone and be a repeat costumer!
Dana at Turk furniture, was great. She answered all of our questions and did not pressure us in any way.At the end of the day, we ended up with the couches that we wanted at a lower price.
I laid down on the bed then I sit on the couch and recline
Ive shopped at Turk a couple times, and each time Ive been able to find exactly what I had in mind. Each time Ive shopped there, Ive been lucky to have worked with Dana. Unlike every furniture salesperson out there, she does not follow you around, giving you the space I need to browse, and makes sure youre not overspending. I will be going to Turk again for my next furniture purchase.
Great experience! Mike the sellesmen was fantastic! Very knowledgeable and friendly. He went above and beyond to make us happy. We found what we were looking for and so far we love our new leather couches. Thank you again Mike and the owner you guys are terrific. Highly recommend Turk furniture to my family and friends. Definitely will be making more purchases from this store in the future.
Our sales associate Mike was very knowledgeable and helpful. Great prices. Didnt have to make an appointment either, which was nice to just walk in. Great selection of furniture too. We will be back.
Extremely helpful, friendly and knowledgeable! We had gone to Darvin, but it didn’t feel welcoming- the sales person reluctantly showed us the chair. Here, at Turks Dana was so welcoming, and walked us through the entire process. I will only shop at Turks from now on
Great selection, great brands and quality. We bought from Turk 10 years ago, and just bought another sectional. We shopped around at two other stores with a few pieces in mind, but found much better quality here. Great staff also - Rob and Dana were great!!!! :)
Ive had several very positive shopping experiences with Turk Furniture. I found good furniture at affordable prices with financing terms that are perfect for me. I highly recommend Turk Furniture and plan to continue buying my furniture there.Just an update. We came back to buy home office furniture. Same quality service was before.Came back again to buy a recliner and an accent chair. Very happy with our purchases.
Dana was very knowledgeable and friendly. She left us alone to browse and was there when we needed to ask questions. We had a excellent shopping experience at Turks as always!
Turks have quality furniture at a reasonable price. Friendly sales people. Great service
Great product, good delivery, and outstanding value! Just what you expect from a family owned company with their reputation.
Michael and Ron were very helpful while shopping for my first sectional. They were knowledgeable and conscious of my budget. I also had a request for a very quick delivery which they accommodated no problem. We will be back in the future. Thank, guys!
We bought a kitchen table set and the lady who was our salesperson was so nice kind and real. Told us all about the product and even showed us what the table looked like without the leaf.They where very friendly but professional as well.Can’t wait to get my new table.
Very happy with the level of customer service at Turk Furniture. The sales folks are very helpful and knowledgeable. They don’t circle you or hound you for a sale... they allow you the time to assess their inventory and are there to provide input and guidance/recommendations. It’s a pleasure doing business with Turk in Joliet!-Edgar, Sr.
First time going into Turk which was recommended by a friend who told us to ask for Dakota. Dakota Adams took time and answered all our questions and if he didnt know the answer, he asked the store manager, Ron Jessen. We ended up buying 2 recliner, rocker chairs and was very pleased with the service that we received. We definitely will be going back to Turk for all of our furniture needs
The sals person was very friendly and knowledgeable. It made the buying option more easily to make .
Tracey and I were just about to give up hope of finding exactly what we were looking for in a bedroom set. We were ready to purchase one that we were, in essence, settling up for. Then we remembered your store tucked away behind the mall. Dana was very helpful, very friendly, and extremely knowledgeable.We had to go home and re-measure one wall, but then came back on the next day that Dana was working and closed the deal.Edith in finance, was equally as friendly and helpful. All in all an outstanding experience.
We worked with Dana on some furniture that we purchased about 6 or 7 years ago. We still have that furniture and its in great shape for the constant use that it gets.Recently we found out that Dana was still with Turk furniture at the Joliet location. Needing new furniture for several rooms, we made the trip from Naperville to see how Dana could help us.It was well worth the drive down there. Dana remembered us our style and our household needs. After getting caught up on any changes she was able to quickly guide us to selections that were perfect for us. In a fairly short amount of time we were able to satisfy everything we wanted and a few things that we found and added to the list.Buying furniture is really stressful. Its easily as bad as trying to buy a car. Fortunately for us, people like Dana make it really easy to to do busines with Turk. She is friendly, professional, and makes relevant suggestions based on what you say is important to you. We loved that she does not hover or is too pushy.Thanks Turk!
Great furniture at great prices along with awesome customer service.
Great customer service experience with Dakota. We received our couch and absolutely love it, we had a few things to be changed and Dakota worked with the manager to help get everything figured out. The help was greatly appreciated and we will return for any other furniture purchases in the future.
Connie, the sales consultant, was very attentive.Pricing was competitive and I hope the deliverypromises are kept.Store manager was appreciative of us shopping at Turk’s.Lou
We were looking for a recliner that needed to fit someone over 6 feet tall. We tried out many and found one that will be just right.
Horrible customer service. I went in black Friday at 11 am looking to buy a new dining room set. Even though they werent busy and sales people were standing around talking nobody would help me so I walked out. Too bad for them... I dont need financing and had cash in hand.
Very helpful patient and understanding with of our needs.
We had an issue with our mattress where the mattress was protruding at the side. Ron the manager came to the house and took pictures which he emailed to the company. We were able to get a new mattress and settled on a temperpedic. It is very comfortable. We are very pleased with not only the product but the Customer Service! Looking next for a kitchen set which we will purchase from Turk!
When you come here plan on spending more money than you would going to value City or some lower-end store. Coming here you will pay a premium but you are paying for quality, furniture is made of real hard woods and made to last a lifetime. They have a good selection of things made right here in USA which is also a plus.
Came here to buy massage chair. Only had few choices. I guess massage chairs arent very popular these days. I went to all of the furniture stores around town and I had NO luck finding one.
Great selection, friendly knowledgeable staff. Just the right amount of assistance.
Dakota Met us at the door and proceeded to take us to the section we were interested in. He was very informative and we found exactly what we were looking for!! Thank you for your help, and also for carrying quality furnishings at a great price.
Just an awesome experience here. Nice furniture. Dana was very helpful. Will definitely return
Our experience with our sales person; Dana; was very good. She was most helpful, knowledgeable and pleasant to work with. Our furniture is still due to be delivered so that is the reason for four stars instead of five. The other ladies in the office were helpful, too!
Bought my zero gravity recliner at Turk and a few months later they had the matching sectional from Catnapper. Both wonderfully comfy and have stood the test of time. We constantly use the motorized recliner for over two years now and its still doing great. Also bought an electric fireplace from here after searching for months for one I had in mind. Cost a little more than others I had priced but its definitely true that you get what you pay for. Id rather spend a bit extra up front than have to replace everything in several years. All these pieces still look new.The sales staff was always great. The delivery was a few weeks on couch but thats because I custom designed the large L-shaped sectional down to a couch with a chase lounge.All in all, very pleased. I will continue to return to Turk for my furniture needs.
Great selection to furnish your home. Many fabrics and options to customize your piece. For my couch I added a power recliner. There is something to fit every budget. Sales representatives are all nice and polite. Excellent quality that will last for years.
I went into Turk, thinking I knew exactly what I wanted. Unfortunately, it was an item that had to be ordered (I knew that going in), and I was having trouble finding a coordinating piece I liked. Laurie pulled out all the catalogs trying to make my initial choice work. Ultimately, she found a similar dining set in store, for a comparable price, but better quality. She was easy to work with, and I think my lets go for it attitude was refreshing for her too!
We visited Turk furniture to look at dressers and rocking chairs. Dan helped us and was very knowledgeable when we asked questions and very friendly. We ended up purchasing a recliner/glider/swivel chair. We had a merchandise credit and had no problem using it on our purchase. We will definitely continue to shop at Turk Furniture.
ALot of information on furniture and knowledge but a little pricey
Rob was very helpful. I had called looking to see a sample of a couch material. He initially couldnt find it, but called an hour later with results! At the store he was very helpful with questions, not at all pushy. It was a very good experience overall! The office staff was also very nice and clear on paperwork.
Turk Furniture has the greatest selection of furniture. The quality of their furniture is second to none and the prices are great too. Upon arrival you are greeted by a salesperson, but they are not pesky. Our salesperson was Connie, she went above and beyond to make sure we were happy with our experience at the store.
We are very happy with the furniture!!!! Our experience with our sales woman was very enjoyable too! We will be back & we will tell everyone we know about Turk Furniture!Thank you so much!Sincerely,Pam Rago
I am so happy with my experience at Turk Furniture. The staff was so helpful when I accepted delivery on a sofa that was not the color I thought it was. They exchanged it and delivered a new sofa (which I love) within 2 days. Thank you!
We purchased a leather living room set and our salesman was Dakota. He was the BEST SALESMAN AS WELL as a person. He is excellent at making us feel welcome, as well as at home. He helped us with all our questions every time we visited the store as well as suggested items that we could have such as t hr pick of fabric. He always greeted us and was very personable. We are not sure we would have pitched our set had it not been for his help all the way through selection and payments. We are extremely pleased.
Dakota was amazing! He was extremely knowledgeable and did an awesome job informing me of all my options. He definitely made buying furniture easy and fun-filled process along the way. Thanks again!
They were not pushy yet able to answer all questions and very honest.
Our sales person, Laurie, didn’t hover as we walked the show room floor. She would check in from time to time to answer our questions. Laurie was very patient with us as we made a number of changes to our order. Prices were very reasonable and we can’t wait for the bedroom furniture to arrive.
Great customer service and experience from Turks. Everyone is very nice from the sales person (informative, not pushy), the office staff...taking payment, arranging delivery, and the delivery drivers, on-time, professional and courteous. We have bought a number of pieces from Turk over the past 10 years...same experience every time.
I found Turk Furniture to have a friendly, helpful staff and a great selection of furniture. In my search for family room furniture, I appreciated Lauries design ideas, suggestions and guidance as I moved through the decision-making process. Overall, I had a very positive experience.
Website not up-to-date. Made a 30-mile one-way trip for a line of kitchen furniture that was discontinued, but showed as in-stock on website. Sales associate at Joliet store was welcoming and professional, but couldnt help us. Dont shoot the messenger... 😕
Michael was very helpful and patient with our indicisions.
We are very happy with Turk furniture . We had purchased a chair from another store that went out of business but was still under warranty. Turk contacted the manufacturer warranty people for us and got our chair fixed. After that we purchased a sofa and hassock from them and they were very helpful with that also.
Connie was very helpful and pleasant! She worked with us and found a way to get our order to us a little quicker! Setting up delivery was easy, and the delivery men were professional, efficient and courteous.
We highly recommend Turk Furniture in Joliet!! Excellent staff from the beginning of the process to the end! We thank them all!!Our Sales Consultant, Connie Graham, was very attentive, yet did not hover. We SO appreciated this because choosing furniture pieces and selecting fabrics is a personal decision. Connie checked back from time to time and showed us options, but allowed us to ponder on our own. Connie let us check out fabric samples overnight so we could see them in the actual room. We went back the next day to make a final decision between two different furniture selections.Connie and Ron Jessen, Store Manager, were right there with us to help with the final decisions on furniture and fabrics. Ron ensured we understood the manufacturing process and showed us the frame and explained how and why its built the way its built. Ron is extremely knowledgeable - knows the business from the ground up. He shared his knowledge with us. Other staff was terrific in getting us through the purchase. Great experience!!
Dont waste your time shopping anywhere else for furniture! Made in the USA and built to withstand the test of time!
Overall a good experience. Knowledgeable sales staff, good quality furniture, (made in USA). My only disappointment was the added charge for delivery...in this case less than 10 miles.
Cheerful polite and professional service highly recommend
It was an easy experience! Kelly asked me questions I hadnt thought of, and didnt try to pressure me into a higher priced model. It was a breath of fresh air in furniture shopping.
The sales people and store manager, made sure we were totally satisfied. The set we originally purchased was returned and the new set we picked out was promptly picked up and the new set was delivered. Very satisfied with our purchase, we will go back to Turk in the future.
Great furnature, great shopping experience. Dana was awesome. But it can be a very long wait for delivery.
My husband and I shopped at Turk Furniture in Joliet and worked with Ron, the store manager, in purchasing our family room furniture. Ron was very kind, helpful and patient working with us and answered all of our questions. We left very happy and pleased with our positive experience with Ron at Turk Furniture in Joliet.