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Velocita Technology, Inc.
50 Barney Dr, Joliet, IL 60435, United States
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Velocita Technology, Inc.

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Fi
Review №1

Telephone inquiry finds this company doesnt carry USB cables, such as a USB Y-cable to run my external DVD drive on my older laptop. So, without a cable, I thought Id spend even more money, and buy an entirely new external DVD drive (only to get the included USB cables). Nope, they didnt have any external DVD drives. HUH? Walmart probably does. OfficeMax does. They cost nothing via mail-order but the postage costs more than the silly cable and I dont want to wait. Again, the big box stores beat the local little guy in oblivion because the local guy only wants to replace cracked iPad screens, not provide computer solutions.

Ro
Review №2

Took wife phone in to get fix

Br
Review №3

Took my laptop in for a checkup because the audio system wasn’t working, me and worker agreed that there would be no work done until I was notified and I consented after problem was found. Received a call the next day saying they “fixed” it. Want to know what they did? Uninstalled my audio driver and restarted my computer. That’s it. And they charged me $65 dollars. Total rip off and very unprofessional! Oh and the problem was not fixed either, only worked for a day.

Sh
Review №4

Replaced the optical drive on my Alienware M15x and was having a boot issue. After struggling with Dell customer service I called Velocita off a local google search.The gentleman who answered was very polite and miles more knowledgeable than Dell. Not only did he explain to me how the boot process works, he gave me a few tips on where to start. Didnt push to make a sale or anything like that. If I cant figure it out myself, or even if I can I will bring all my computer related service needs to them from now on. VERY IMPRESSED!!!!!!

Va
Review №5

The staff is very knowledgeable. Got my computer from them.

OM
Review №6

I brought a printer to repair and paid $85 upfront for the problem to be investigated. The extra cost to repair the issue was $125, but after that issue was fixed, another one popped up. To that point, Don let me know it was not worth spending more money on that printer. When I came to pick my printer up and pay, Don waived the $125 I owed without me asking for anything! WOW! That was very much appreciated since I am currently unemployed and dont even get my unemployment paid due to the government shutdown!

Ni
Review №7

Awesome place. Great people. Left happy. I went in with a small problem and five minutes later I was out the door without being charged and problem fixed. Will definitely go back and will definitely recommend.

Ma
Review №8

I have used this business many times. They never disappoint. always very helpful. They gave info to help me fix computer myself. Gratis. You dont find that kind of service anymore. Thank You, Mark

Ry
Review №9

Customer service here is beyond reproach. I would highly recommend Velocita to friends or family. Very helpful and knowledgeable on all things tech. Frank Brandolino Jr knows business and the importance of customer satisfaction!

sh
Review №10

Place was horrible charged almost 100 dollar just to look at the laptop very rude and once they looked at it they would charge 200 dollars when I looked up online and it only costs 20 dollars to get the part replace. Hope this place goes out of business complete utter GARBAGE!

Ma
Review №11

Great service! Saved me money on my computer. Repaired the part instead of having to replace. Fast, professional service! Highly recommend Velocita Technology.

Mi
Review №12

Have always gotten great service there. Computer always comes back working like it was new, great service people and sales, reasonable prices. I have purchased from them too.

Dw
Review №13

Tim said and did what he promised no surprises will definitely go back.

Mi
Review №14

Always great service! Been using them for years!

Da
Review №15

They couldnt help me, but sent me to a competitor that could. I would definitely give these guys a shot if I need anything again

Ar
Review №16

Completely changed my view on this type of store, what I would call a computer only tech store. Always thought stores dedicated to mostly computers would be overpriced or too techy for me. Would always go to BestBuy or such to get my laptops or home computers but everything about this location is fantastic from selection to price to the people working there would definitely recommend to anyone.

To
Review №17

Very helpful staff. More than happy to support local business like this.

Gr
Review №18

Great job on my computer and I plan to take my laptop to get repaired

Je
Review №19

Great service for computer products.

Ry
Review №20

Not going back after unprofessional customer service, attempting to be overcharged $60 what I was quoted, and once receiving my iPod the home button didnt work... Awful tech store.

Jo
Review №21

Very professional and helpful

AT
Review №22

👎

Si
Review №23

Worse experience and expensive:(

Information
5 Photos
23 Comments
4 Rating
  • Address:50 Barney Dr, Joliet, IL 60435, United States
  • Site:http://vtjoliet.com/
  • Phone:+1 800-276-3156
Categories
  • Computer store
  • Computer repair service
  • Printer repair service
  • Security system supplier
  • Telecommunications equipment supplier
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:8:30AM–5:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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