Always a great pleasure doing business at Jim Clark. The sales rep David Rich did an amazing job listing to my concerns, needs and wants. The result was me driving away in a great new ride. Found a vehicle that had more features than I originally expected at a great price.

I have nothing but great things to say about the service department! Sherri was so helpful getting my car in there and fixed when I needed a battery replacement! She explained all of my options very thoroughly to help me find the best one for me and my lifestyle! My car was fixed quickly and the prices were great!! We will be using Jim Clark for all of our services from now on!

Service tech was out the door before I got in, wanting to save me time on getting my vehicle done so I could get to work. Service Tech communicated with me on the air filter that needed to be changed without just doing it and assuming it would be ok. This is greatly appreciated especially on a budget. Work was done in great time and the Service Tech got the most out of the coupon I presented upon arrival. Very impressed with the Jim Clark service techs, sales staff and all. Will definitely recommend Jim Clark!

I selected my services online and received several confirmation emails with the date time and prices. The price was supposed to be 49.95 for everything (oil change. Tire rotation. Multipoint inspection) and I used my Chevy $20 off oil change coupon. I went in expecting to pay around $30 with my coupon since that was what was advertised. My bill ended up being double that at nearly $60 ($57.33) after the coupon. I’m disappointed that the website and emails advertise one price only to then charge double that after you’ve gotten the service done. That or I was charged more than what was advertised as the receipt is poorly constructed and a bunch of fees and services are on there instead of the cost of the oil change itself. Not only that but I received many email confirmations for the appointment I made roughly 2 weeks in advance and the dealership had my number to call but when I arrived for my appointment they asked how I made that appointment and said it wasn’t really available and they would “squeeze me in since I was there” genuinely unimpressed with my experience. Not to mention my car seems to have been reset as now the computer completely shuts down and resets every time the car is turned off and on and was given no update on the inspection they did or any of the service; What may need done; When service is needed again. Just handed the bill and directed to the cashier counter.

I was helped immediately when I arrived. The gentleman in the service area escorted me in and helped open the doors as I pushed my baby stroller inside. The other gentleman helped me with the elevator and even made sure we made it to the top and were comfortable. I definitely get great service and customer service whenever I come to get my car serviced.

Have brought my truck in for 7 years straight for oil changes. Never had an issue. They do a great job!

Just love your people in the service dept. They are great to work with and do a great job doing it with a smile to add. They always are honest and helpful.

I needed an oil change done. Without hesitation Willie and his team got the job done right away. Every-time I walk into the dealership I am always greeted and smiles on everyone’s face. I don’t ever have a bad experience going to the best dealer In the world.

Best car buying experience we’ve had! Friendly and knowledgeable staff made it super easy!

Every phone call or service visit has always been conducted in a professional, excellent manner with phenomenal professionalism.

Very professional service. Friendly and expedient customer service! So nice to have the dealership provide transportation to my home at the time.

Took my car in for an order change. Knew mY front tire sensor didnt work. But after having them change the oil now NONE OF MY TIRE SENSORS WORK. Everything worked fine until I took it in. If I could give 0 stars I would. Im so upset now. How can I take it in for a simple oil change knowing I had 1 faulty tire sensor to getting it back and now NONE OF THEM WORK. WILL NEVER TAKE MY CAR BACK TO THEM. ILDRIVE TO MANHATTAN AND HAVE IT CHANGED

We had trouble with our 2018 GMC Duramax while traveling by their dealership. They worked through our issues over a couple of weeks and were able to get us back up and running prior to a scheduled vacation departure. Their service department went above and beyond to save our vacation and even drove our vehicle and met us halfway between our home and their dealership to get it back to us! Tested their repairs on a 1300 mile trip pulling our 5th wheel and it did no skip a beat. Will seriously consider them for our next vehicle purchase based on their service department. THANK YOU!!

Was friendly, not pushy, since I was the one buying the vehicle Mr. Marrero spoke directly at me not my husband. Also your like a lil country dealer where you know people by their name. Its nice

So I wanted to update my initial review, sadly I cant give out more stars but this is not the first correspondence from this team and its not like we bought a new car. It was used, maybe 15k dollars so nothing significant but the wife loved it. They have not been pushy come buy more cars, but for sure making sure they stay at the forefront of out minds when we think about cars. Well executed and classy through and through. ****When dealing with cars the most important thing is a courtesy and attentive staff. Every person i interacted with was awesome. Quick and painless process. Very impressed.

Ive always gotten my work done by the dealership and Sherri in the service department is by far the best service consultant Ive dealt with in the 10 years Ive owned a Chevy.

ONE NAME: RAFAEL! Having dealt with a few dealers over the course of a couple three weeks and having zero luck with customer service or consistent communication. I was at my wits end and decided to give it one last shot with a dealership in Kansas. Now keep in mind I had tried to strike deals in Texas, Indiana, Massachusetts and Michigan (my home state), and no one wanted to put the work into getting a deal done. I would like to thank the team at Jim Clarks for going above and beyond from beginning to end. My first point of contact was Mr. Rafael! He truly is a salesman at heart and genuinely cares about his clients. the business and final numbers for his customers. I asked about having my vehicle shipped and in a couple of days he got what we needed to make that happen and a couple of days later it arrived at my doorstep. Thank you again to the Jim Clark Team (and finance team) for your wonderful customer services, follow-thru and most importantly working with a client whom never stepped foot in your door and made the car buying process easy as 1.2.3! Rockstars in the industry for sure. Thank you again Rafael! I appreciate doing business with you. Be sure if you call or stop by Jim Clarks, ask for Rafael by name!

The staff was friendly and thorough in taking my vehicle information. The maintenance team did a great job servicing my vehicle and the cashier was friendly and quickly processed my vehicle for me to pick it up

James Keene was extremely helpful and kind, going above and beyond for me as I tried to buy a car all the way from Texas.

Got me right in even though they were pretty busy, I appreciate that. I usually pretty fussy about when it hits the service interval. They were great to work with.

This place is Amazing! David Rich and Willie Roberts were great! They got me in a car even though my credit was not good. They have wonderful communication. If you just let them know your situation they will go above and beyond to get you in a car. Everything was quick and exciting! Even if you are unsure just talk to them and ask. Will use again.

We had the most wonderful experience at this dealership!! Everyone from the salesman to the finance person was incredible!!!! We will absolutely drive the 2 hours one way to buy our next car from them!!!

Got help from Dave right away, super cool guy and very helpful, I love my new 2021 Chevy T-Rax LT AWD and I got a great deal on my trade of my truck!

We were heading to Florida when not far from home car started acting weird so we pulled in to Jim Clark. They were very helpful and friendly. We ended up trading in our car and got back on the road that evening.

Great people. I have done business there for years. You can trust this team

The served is excellent. the attention in how they help you is amazing. I recommend Jim Clark Chevrolet-Cadillac

They were great to work with my schedule and help with the truck I was looking at. The check engine light came on three weeks after I purchased the truck. They were sure to get me in as quick as possible to take a look and found it was a faulty oil pressure sensor. They fixed it and got me back on the road at no charge since I was still under the 30 day warranty. I highly recommend working with Rafael in the sales department.

Had a really great experience with their salesman named Pat. He was very friendly, reasonable and understanding. He didn’t try to push too hard or came up with some silly salesman tricks. Just the usual. I’m happy with my new car and i would definitely recommend buying a car from them.

Wonderful staff and environment. They worked hard to make sure I got the vehicle I wanted. Great follow-up from the staff after my purchase to confirm everything was satisfactory.

Quickest and Easiest transaction ever. Very helpful and upfront!

All work was performed on a timely manner and to my satisfaction. The only hiccup was a process that utilizes a subcontractor which temporarily confused the service manager and me. That was quickly resolved and the work on our vehicle was completed on time.

Well so far I’m not to impressed, I first took my 09’ outlook to the service center for lack of power. After a week I was told it was both front catalytic converters. OEM part are to expensive so I got a set of magma flows put em on and problem persisted. Take the outlook back and it been at Jim Clark for about a month now. And no one has any idea. When I first dropped the car off I explained that this all started when a pack rat chewed through part of the wiring harness going to the coil pack, I electrical taped it to get it going again and now it’s missing on cylinders 2,4,6 and random. I drive by everyday and see my car sitting in the exact same spot every day.

Are You kidding Me? These guys are the best ever. The 2020 Corvette is amazing. They prepared the car to a high level. I bought my first new car from their predecessor in October 1969. I have owned more new cars than should even be allowed and the Jim Clark friends and family have always excelled in the handling of each purchase. Several years when we lived in other towns we bought Chevrolets, so we have experienced other dealers. Wow, great.

One of the best dealerships we’ve worked with! Staff was friendly & informative without being pushy like most. They got us into the car we wanted with great financing. Definitely recommend!

Everyone is always so friendly and makes sure you get the best deal! I live in Kansas City but make the drive because of the great service and prices.

Rafael was amazing with helping my husband and I get his new truck!! He was so helpful and very professional all around great guy! Everyone at the dealership was extremely nice and helpful we are so happy with the purchase!

I was very reticent to purchase from a dealership originally but Jim Clark had so far exceeded my expectations. Willie Thornberg and his entire team always are gracious, friendly and the service is awesome 👏. I can’t speak to other dealers but I know Chevrolet and it affiliated organizations have a winner with the Jim Clark Team!!!!

Everyone I have ever spoken to while visiting has been pleasant to talk with.

The customer service was unparalleled.

Ask for Tim Whitting! We have bought two vehicles there in the last year and a half. He’s awesome he goes above and beyond and will do his best to get you in something. Tell him what you need and he will take care of you

Wonderful very quick I didn’t have too sit there all day like other dealerships Tim was very helpful on all aspects

Great experience! Pat was excellent! They made sure I had the best experience.

I was told that If I dropped the vehicle of at 8:30, it would be done by noon. It was done before noon and notification was given to me and I picked up later. The process was easy and fast.

I was expecting a call back about a safety restraint fault for my truck. I was told by the Assitant they were gonna find out information for me and call me back but I got no call

Did all services as desired. Really looking out for the customer.

Great staff and service. Terrific experience!

Robert in the service department could not have been more helpful. We had a roadside emergency passing through town and he had us accommodated and serviced incredibly fast and with the best service I’ve ever experienced in a dealership.

Service department took good care of me and my truck. They had me in and out quick. Very happy with them and how well I was treated. Thank you

Took my 2003 Yukon in for AC repairs. I hope they can fix it, with these hot temperatures.

Ron Johnson and Willie Thornberg made my car buying experience so quick and easy. They are both very knowledgeable and I know I’ll always leave with exactly what I want. Ron made sure all of my technology was correctly connected before I drove off the lot and they had my new vehicle shined up and with a full tank of gas. I can’t recommend Jim Clark enough!

They found what was wrong with my vehicle and fixed it under warranty

They are a great place to take your car for service. Great customer service. Decent prices.

I would like to thank Raphael Marrero and David Rich on assisting my wife and I on getting into a Chevy Traverse. Both of them were professional and did not force us into a decision. They allowed us to bounce ideas off of them and find the right vehicle for us.Thank you.

Salesman provided me with all the information I needed the first visit. And did not make me feel pressured. Very direct and knowledgeable.

Enjoyed working with Ron Johnson. He was very friendly and helpful. One thing we didn’t understand is that we noticed another salesmans name with Ron’s on the “Sold” sticker. That salesman had helped us six years ago when we purchased the 2014 Silverado that we traded in. We didn’t want to work with him again. We specifically asked for Ron Johnson this time and had asked for him six years ago but he wasn’t available. I hope he didn’t cut Ron out of any of his commission because he didn’t do anything this time.

Always friendly service! The staff at this location always provide quick services, and are dedicated to keeping our vehicle ready no matter what the season. Thank you to the entire Jim Clark family!

A month after doing a used truck purchase for my son, our main SUV broke down hard. We had such a wonderful experience from Pat and the Maintenance Team that we chose to buy a new Vehicle instead of sinking more into the 17 year old SUV. The second time around was even more awesome than the first. I really enjoy the whole Team at Jim Clark!

In 2016 I purchased a brand new Chevy Colorado with Jerry Vinduska and I returned August 2020 to purchase a brand new Chevy Silverado. My oldest son purchased from Jim Clark and my youngest son just purchased a 2018 used Silverado in excellent condition. The customer service to finance to the routine maintenance is hands down a great continued experience. Stop in there and get your great experience! We are now a full family customer! Thank you Jerry and the whole staff! A+ No matter your budget they have you covered! Ask for Jerry!

Very good experience and very satisfied with the work they did on our vehicle.The MyRewards program is unsatisfactory! It should be made easier to manage! Bring back the old program, it was easy!

James helped me find my car and I love it! We didn’t go inside and ask for a sales rep, we were kind of just wandering around the lot! I am pretty picky and James found exactly what I was looking for! The buying process was also very fast! I would check here first for a new car before anywhere else in the area! We visited many places in Manhattan and Junction City and none compared to the pricing and service of Jim Clark!

Your shop manager does an excellent job. Awesome customer service.

I work there as a recon tech but didnt know much on sales side great staff very easy process very knowledgeable staff would tell anyone come down buy a car or a truck

I don’t like people going through compartments in my truck when it has nothing to do with the service I got. Compartments where open that shouldn’t have been.

One of my vehicles tires was low today and I needed it checked quickly since I am driving to Topeka early tomorrow. The staff at Jim Clark made time to check the tire and then repair it after they found and removed the screw it had embedded in it .They have my great thanks for making sure I could be on the road safely. The repair was done quickly and efficientlyIm so glad that this great facility is nearby!

David Rich was very knowledgeable and easy to work with. The whole process was smooth and timely. Thanks.

Robert took great care of me! He worked with me to get scheduled in & Wally was fantastic!

I had the pleasure of getting the BEST dealer, Pat, my opinion of course) at Jim Clark Auto! Not only did he work with me on getting the Jeep, but we had an awesome connection and chatted about all kinds of thing! When I left, I told the GM how great is was working with him and that he was my new bestie! Definitely recommend him... you will be in great hands!!!

I was informed that the pigtail on my crankshaft position sensor was corroded and it needed to be replaced. When i went to do this myself i found your technician had lied and it only needed to be replaced because he broke the conector. Your dealership has an integrity problem and i will do anything i can in the future to avoid your dealership

I always got good service from Jim Price Chevrolet on my personal and business vehicles Van and Jeff always been fair thanks Guys.

It was a great experience, Rafael was very professional, helpful and knowledgeable. We told him what we wanted, knew exactly where to go and got us set up.

Vehicle service started on time. Work completed in a timely manner. Staff is very courteous and professional!

Great service. Robert was the best

Easy to work with. I was well taken care of!

James Keene and Willie Thornberg were amazing! Very knowledgeable !!!

The employees are professional and courteous. The service technicians are knowledgeable and skilled. They always complete my service requests in a timely manner. I would definitely recommend Jim Clark Chevrolet.

Robert and his crew always treats me like family and the Chevy team always does excellent work .Love em :)

Honestly no other place I would trust with my car. Popping for service was quick and easy, and everyone genuinely friendly and helpful.

The communication with me was simply outstanding. The Person I was working with from the Body Shop called me with information every time there was an update and was even able to find a way to save me money. I couldnt have asked for a better experience. If I thought they would allow it Id give that man a Tip :-). Thank you to the Entire Team at the Jim Clark Collision Repair Shop.

GREAT people to deal with.

All thanks to a mechanic (Kris Mackey) at Jim Clark, my husband and I found the perfect dealership. For us, this was by far the BEST experience at a dealership we have ever had. we have always hated trying to trade my car in, or never gotten the perfect deal. However, Jim Clark and their amazing salesman, David Rich were beyond helpful and caring. my husband and I loved how kind and smiley everyone was. Even the Head boss guy actually cared about us and our happiness!! You don’t often go to a business and find the boss taking a few minutes to get to know his customers like we experienced at Jim Clark. Even though we we won’t be here next year, we have already made plans to come back so my husband can buy a truck from Jim Clark.100% satisfied with the service and help that my husband and I received from Jim Clark. Thank you all so much!

We waited 7 months to find the right deal in a new car. And instead of the Buick Encore 2020 we were expecting to buy, Dave Rich got us into a 2020 Cadillac XT4 for the same money we were going to spend on a 2020 Buick!! Mega Kudos to Dave Rich and Jim Clark Cadillac, Junction City KS!!!!!

It was straight to the point, gave me all the information I needed and made it altogether a smooth process.

Excellent service and work performed on my truck....Bob is a good guy

They do a great job taking care of me.

Willie T and James K made the entire buying process seamless.

Very quick and simple. David was very knowledgeable about the Silverado I purchased

Recently purchased a used Truck from Jim Clark Chevrolet-Cadillac. Great experience all around. They made financing a breeze. Will never purchase a vehicle elsewhere in the future!

Thanks be to God. We found ourselves in a pinch:Trying to get our vehicle ready for a huge road trip, thinking it would be a simple task, with a lube and oil change. It turned out to be much more than this, but we are soooo thankful the mechanics found the problems, so we didnt end up breaking down on the highway!!Glory to God!!

Added DEF in my truck when I didn’t ask for it.There was grease on the outside of my driver side door and in the inside of my door panel in a couple different places.The last couple times I have been in there is always something negative that comes from the service department. I have owned GM vehicles my entire life and this location for services by far the worst one I have encountered.

Awesome folks! Great service!

They are so nice and helpful along with giving you the best price and not ripping you off, and helped us fix our impala and get the right parts in it.We just purchase a traverse from here and the whole process was just wonderful, each staff member was knowledgeable and so nice and personable.

Like always no problems making appointment, and getting the require services needed for my vehicle

Everyone was professional and kind.

Stay away from this Chevy dealership if youre looking for quality customer service! I always think its funny when I see all these positive reviews, and I go in with the same expectation. Unfortunately, I tried to speak to several representatives within this dealership, on my quest to get my wife the car she always dreamed of, and I guess the sales reps from this dealership are extremely busy because nobody ever returns your call. I guess I’ll try another dealership, all money is green, be warned!

Great customer service and friendly staff.

Came in for a service. To complete the repair, parts were ordered. The service dept. failed to inform me the parts had not come in prior to my appointment so my time and money were wasted. My vehicle is sitting in their parking lot collecting dust.

Profesional staff.

Always great customer service!

Purchased my vehicle 3 months ago and had exceptional service. Drove back from TN to make sure I had the same service for my oil change. Was NOT disappointed. I dropped my keys off and was in and out within an hour. Everyone was so friendly and attentive to my questions and concerns. Thanks Jim Clark Auto Center!

Firsthand, I appreciate being able to schedule service appointments via the website, its so much more easier and convenient. Secondly, when I arrived to my appointment and to greeted by name was refreshing! Not only did the mechanics do an amazing job with the service and resetting the system, but they called when they found all the issues (not each time they found an issue). I understand why my husband was so adamant about me taking our vehicle to Jim Clark and Clark ONLY! When I returned to pick up my vehicle, checkout was swift and friendly. Its refreshing to come in contact with great customer service. Its a soothing reminder that good people still exist. Thank you very much!