Totally friendly, helpful and informative staff. Great customer service. Most are young and energetic. Lots of great styles in the Alpaca fiber. They have the higher quality Peruvian fabric, classic cuts and modern styles as well without looking dated. The garments I have will be in style for a very long time. I appreciate their knowledge and helpfulness. All sizes of shoes and boots were available. Thank you for a wonderful educational experience. I highly recommend stopping here for gifts. A wonderfully mixed ethnic group.
Products look great, but I wasnt happy with the service. I work on cruises, so I have the chance to walk in every week and every time I walked in I was hustled to buy shoes. I really just wanted to browse in peace, but both times the sales ladies would put shoes in our hands in the most intrusive way.I felt like theyre begging me to buy their shoes.Its a shame, because I really like the products, but the staff are over the top - they wouldnt leave you in peace for a second. I had to walk away and look elsewhere.
Upon entering this place of business, we were immediately greeted with good hospitality. We were shown a variety of goods that looked great, but as we perused the merchandise we were met with a surprising wave of antisemitism, racial ignorance, and overall lack of respect of our culture. The worker called us multiple antisemetic names and said hurtful comments. We were going to buy something, but immediately after the wrongful acts of one of the employees we were immediately hurt and aggravated; leaving the store quickly. Wrongful service and hurtful words is no way to get business. Don’t come, there are better places.We are demanding service training ASAP and hope for a confirmation email to verify your actions.
Great sheepskin and alpaca clothing items. Nice shoes and friendly staff.