Its the only dedicated craft store on the island, so its the best. There are specialty places for fabric, beads, etc, but this one stop will have what most folks want. Seamstresses and others needing more fabric should go to sew special on the other end of the mall.

Really kind staff. Have a great amount of crafts and tools.

Malia is amazing and does a phenomenal job at really going over and beyond what is expected of her. Never comes a time when she is a too busy to help anyone. She always helps me out over the phone and sometimes in person with flowers and fern orders. Thanks Malia for a job well done!! Because of your awesome customer services I will always return.

Wish there was one on Maui. This store was awesome. Had so many fun art and card making supplies

Yep the owner of this store is really nice and I wanted some bandanas so she found material for me and said she would cut the size out for me take them home and sew the edges and everything very nice and very reasonable price

Good selection of many craft items all in a small store conveniently located at the mall. Helpful staff were happy to assist me with my little project.

Need Michaels they have better deals, much more choices and supplies. Want FAIRY GARDENS SUPPLIES STATUES SMALL TO LARGE, PLEASE EXTEND MORELike Floral dec on Oaho so fine please change.

Essential place for crafting materials from painting to models to scrapbooking to fabrics to beads

I lost my wife in here for an hour and a half. It was great. No idea how much she spent but whatever the number is it was totally worth it.

Busy busy! But thats really good to see. Now with end of school year, graduations, and summertime. With the pandemic still active, many will be able to dabble in more arts and crafts.

Check out their (local made items )in the lockers ask for help when you find something!!! Thats where I get my locally made flowers for my hair!!!

I keep going back to find barrel clasp and they never have....dissapointing

My favorite store for arts & crafts i love the selections of Christmas ornaments exquisite and ribbons everything i need for my projects.

Customer service was good. Prices however is VERY EXPENSIVE. Next event, I would probably go somewhere else to buy my things and plan way ahead.

Nice little Hobby Store at the Queen K mall !Im fixing a clock..Great place for art supplies as as well..

Mahalo to Malia, Jayson, Phyllis, and Jill. Great customer service. We were greeted by each associate and had awesome customer service!!!

Great selection for a small crafts store

Ive loved going to the Kaahumanu Mall Ben Franklins my whole life. Its prices are consistently better than other craft supply stores, and has some really unique import products that other supply stores dont offer!

Glad its on the island.Has a good assortment of craft supplies.

The Site of the Store was organology at the Old Kahului shopping center. Sadly they moved when the Great big fire happened.

They had all the silk flowers we needed

I can never walk in and just walk out. Always need to buy somthing. :-) and the customer service is 5 stars.

Found exactly what I was looking for.

This place has everything to get the creative ideas flowing.

Almost everything you need for almost any craft. Very helpful staff.

I like this store. I really do. On average Ive had more good experiences than bad here. Ive had staff go above and beyond for me and Ive had staff see me approach with purpose and turn on their heel and walk away. But for there most part, I like the store and the atmosphere and the staff.

I like to visit this place for some crafting stuff. But it’s really way too expensive there. Staff is very good and helpful.

We need things like super glue sewing thread household items just everything for every project youre working on look no further than Ben Franklin for great service amazing inventory and dynamite low prices.

Been shopping their for over 20 years. Service is great. Items well stock during holiday season

Great deals, watch for seasonal items they get discounted to 50 to 90% off.

This is the place to get all your crafting needs!

Awesome. Lei was wonderful in finding what I needed.

Service is great the last time i went there they was on it helped us right away

Customer service was awesome helped me find what exactly what I came for and more!!! This is my mums favorite store!!!

Love this store. Always find what Im looking for, and the staff is friendly and always willing to help.

Everything you want they have it

One stop shopping for crafts and art supplies. Candles, silk flowers, jewelry findings... All my favorite tools to create my oil paintings, dolls, mosaics and quilts. Staff is well informed and helpful when Im totally lost in aisle 6! Videos of local craftspeople creating cool new projects. Current trends in card and bookmaking and to cap it off a fairy display to add details to your fantasy garden. Come In, Get Lost in Art, and leave with your bagful of treasures. If you shop here often you should consider the membership for specials and discounts.

Great store for a hobbyist, or artist. They have a really great selection of art supplies and jewelry making products. I had no idea how extensive it was and its the only place of on Maui I know of to get that kind of stuff.

Clearly Selling out of crafts for pandemic.. whatcha gonna do..

Wonderful

Loving this store. Blank canvas, paint wood boards, acrylic paints, oil paints, watercolor, all types of sketch books. Party supplies, crafts supplies for book making, stickers, etc. Pens, pencils, etc. Its like heaven!!

Customer service good checkout slow, good selection of craft items.

Its a place I like to shop occasionally but especially during the fall and winter sales.Its more expensive than the mainland stores but its to be expected with the shipment costs so having a membership card helps.

Great arts and crafts

Great craft store on Maui! Like Michaels on the mainland. Good substitute if youre going to be staying on island for some time. Great selection of crafts and other things that can help you reduce screen time and get more in touch with your inner self. Which I am sure is why youre staying on Maui longer than just a vacation. So be sure to hit up the craft store!!

Very helpful staff.

Very well stocked. Our place to go for picture frames and quality framing services

Ben Franklins has everything you could want or need for DIY projects and craft projects

Best place on Maui for your crafting needs!

I really like this place. Their staff is always super courteous. Ive also heard great things about the management and how they treat their employees.

Tim at the frame shop helped me out with finding a frame for my painting. Went above and beyond into helping me. The world needs more people like him. God bless!

I worked with the guy in the framing department. He was very helpful and sweet. Great customer service.

They always have what I am looking for

Found items I was just about to order on Amazon for same price. The staff was really helpful and very friendly. Tons of great stuff for Christmas!

Nice store for the hobby enthusiast! Finding someone to help/assistance may be a challenge.

They are friendly and help you with any questions you may have, I love it there and will certainly be back

Pretty well stocked on most craft items

There really is not to many places that sell arts and crafts on the island. Unless Walmart stock their shelves.

It has alot of stuff that I need

I think maybe we forget where we are sometimes. This island is one of the few places in the nation that has been fighting to keep its identity, and the price we pay to keep this special place unique is literally the price you pay. Sure you can shop online or go to large corporate store with cheaper prices, but i would strongly encourage the support of the local businesses, because if we let corporate push out local, I believe in the end, we pay a much greater price.

Friendly service anyone can depend on!! Go see Rhoda and the gang there!! Theyre very knowledgeable of the crafts!!

Excellent customer satisfaction, the prices can be much lower. Other than lots of products to enjoy for those into arts and crafts.

Pretty well stocked craft store. Limited staff, however helpful and friendly.

Good selection Great staff

Love it 👍

Awesome to go into the store during Xmas. Great sales leading up to HOLIDAYS...perfect time to start crafting!!

Good selection of just about everything you need for crafting. The staff is very helpful and friendly also

Awesome store, after my first visit, I find items that make my work a little easier.

All kinds of great craft things in stock.

The only real art store I have seen. My wife buys all her supplies there.

If youre looking for arty-farty stuff and cant or dont want to find it online youll probably find it here.

Its a great place to shop for crafts and craft supplies

Good craft store with fair selection of goods. Light on the staff to help guide you or give product recommendations. Overall good experience and cashier was friendly.

Awesome

Took extra care when a paint color was discontinued and saved some for me. Thats great customer service!!

I love this they have every thing you need

Everything you need for partys or just simply crafting

Lucky for us we have a very nice fully stocked craft/art supply store.

The best place around to find craft supplies and more.

Lots of kooooool things to do homemade stuff

Pricing is unreasonable. Just bought a pair of canvas pliers for $44.18 plus tax. Could have gotten the same item on line (including shipping) for less than half. Another example: a while back paid $14.17 for a set of stretcher bars, I got the same set recently for $5.26 (including shipping) from New Jersey. This would have been a private complaint but there is no contact email anywhere on this site.

0nly craft store that has all sorts of materials for people who do different types of crafts.

Well stocked crafts store, friendly and helpful staff.

Awesome deals right now for all different kinds of crafting. #pens#sketchpads#paints

The aisles are narrow they need to be bigger its stuffy in this store.

Friendly workers and a great place to find all of your craft needs!

Didnt find exactly what we needed but got something close enough. The staff is always friendly and willing to help.

My go to place when Im in a crafts mood

Good everything for doing craft is there

Really good deals on the Wifes jewelry making supplies. Had to stock up for her.

They have everything under 1 roof. I love this place.

Not very many people in mall not too many stores open

People are always friendly and helpful! Checkout the local arts and crafts!

Good place to get craft items.

Good place to find your arts and crafts

If you need something for a school project on the island, you come to Ben Franklins. It is that simple.

Very good place to get art supplies. Expensive

One of the smaller stores. Staff busy serving customers. Still, you can probably find what you need:)

Good sales on designer clothes.

I like the selection of jewelry making supplies, paper crafts, and painting supplies. The only things I would complain about, is the lack of yarn choices, and some things are a bit over priced. All in all though, I could wander the aisles for hours and if I have Money to spend, I will do it there.