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Extra Space Storage
340 Ala Makani St, Kahului, HI 96732, United States
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Extra Space Storage
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Tr
Review №1

Brenda was amazing! Super kind and knowledgeable. Fast service - exactly what we were looking for.

Em
Review №2

I am so impressed and grateful for Wes Villanueva who went above and beyond to help make my move possible. Wes was a true blessing and excellent representation of the Aloha spirit. He was on the ball and the customer service was excellent- Wes made a potentially stressful situation a complete joy and surprise. A gem during a time when kindness and good help is rare.

ro
Review №3

The units are clean, staff friendly and helpful. Original unit I wanted got booked right before I got there but they showed me different options. Actually got something that suited me better. Only thing that could’ve been better was the price. Would go back there again if I needed to.

Be
Review №4

This storage is a winner! Staff is exceptional. They are always willing to help. The premises are immaculate. Easy access. The best!

Do
Review №5

Brenda was awesome. Overall service was great. Place was clean and easy to maneuver. The process quick, we were in and out.

Li
Review №6

Helpful staff, clean and accessible building. The site person took the time to show me how to work the freight elevator. They called me to check in when I hadn’t come in yet to start puttig things in the unit. I was able to reserve a unit entirely online, which was hugely helpful.

Sh
Review №7

Brenda did a great job at helping us get our new storage unit. She was really helpful and made everything go smoothly.

Vi
Review №8

Brenda helped me today and truly went above and beyond with my experience. I was in a rush to make a fight and she made sure I got all of myItems in time and made sure I had everything I needed.Truly above and beyond service!Mahalo,Victoria

Ma
Review №9

Thank you Brenda for the great customer service. I appreciate your patience walking me through the process. I will recommend Extra Space Storage to my friends who are moving here next month.

Ma
Review №10

Best local storage facility in Maui the team at the is location is very friendly and provide great customer service if you are looking for a clean safe and cheap storage facility look no further thanks to Brenda and her amazing staff

Za
Review №11

Wes was super helpful and got us situated according to our needs and answered any questions we had. Would definitely recommend coming here for any of your storage needs! 👍

Bo
Review №12

Wes was amazing!These folks have it dialed!Climate controlled/ no hassels/ in & out in 30 mins!Wish swapping out phone was this easy!

Br
Review №13

You know you just have too much stuff and I’m thinking I might need a storage locker The agent was very happy to explain my options and choices when I finally get my stuff together extra space is probably going to be the best option for me

Ya
Review №14

Wes was awesome! Did a great job showing me around and helping me find the right unit for my belongings. Thank you!!

Je
Review №15

This storage unit was the greatest. The last one available on th island for the small size..best you lock yours up or they will gone forever as the economy crashes and storage units become like gold!!!

Ka
Review №16

Had an indoor and outdoor unit for a year. Very well run, well-lit, clean; never saw a bug or smelled damp. The staff was always helpful. Would def use them again.

Je
Review №17

Westley was awesome! Showed us all around, different units, and helped us to find the perfect unit for our needs! Thank you extra space storage!

Si
Review №18

We needed a storage to store our luggage from the airport. Because we are renting a camper van to go around the island for a few days before our hotel. And we did not want to bring important items with us such as my laptop going around stopping around touristy places. So I saw on TripAdvisor that the process to rent is very easy and it was correct! Please note, this is a month-to-month rental! so you need to rent this 1 month and send your 30 days notice after you booked if you only need it for a few days. It’s a Sunday when I booked the storage, I did not have to come to their office because it’s close anyway, all the info was emailed to me and the key is already waiting for me inside the locker. The monthly price is very reasonable for 4x4 locker, it can fit two luggage and more. We came back a few days later everything is still there obviously! It is very safe, because the location is gated and we have our unique gate code. The move out process it’s also super easy, you can do it online. I think this is the best solution for anyone who wants to travel Maui but do not want to leave important items in their car. And customer service is very polite when I called them to confirm my cancellation, and told them I only need it for 1 month. Again, remember this is month to month. Please don’t try to ask for daily rate.

Me
Review №19

Absolutely perfect island service!!! Patience and understanding. I was undecided about how much space I needed. I forgot her name but she walked me through all the spaces available to give me a better understanding. That was so helpful and meant a lot to me! I feel bad I don’t remember everyone’s name but on 9/24/21… all the individuals working at the Kahului Maui location were so friendly and professional. I came back to this location because of how amazing the service was. Now years later I return to find… that service has been upheld. This location is my first recommendation to anyone asking for a storage facility on Maui. Mahalo Nui Loa

Ni
Review №20

Thank you Brenda & Lisa for your positive professionalism! I am so grateful for you keeping me organized with my locker & its dues. Thank you for always taking the time to answer any & all my queries. Being an out of country client, I ask a lot of questions. These ladies adhere with kindness & clarity.Thank you Extra Space Storage for employing very diligent staff :)I look forward when I get to return to beautiful Maui! Keep smiling ladies, & again many many thanks :) :D ;)

Or
Review №21

Big shout out to Brenda at Kahului Extra Space Storage. She went above and beyond tonight, providing exceptional service in an otherwise family difficult situation that I was trying to handle from 3000 miles away while off island on a work assignment. Brenda was patient, kind, and super accommodating. I have rented several storage units from this facility over the years. The service has always been exceptional, however, Brenda definitely wins the gold medal for the most outstanding treatment of all with an abundance of aloha!! Mahalo Brenda!!!

Al
Review №22

I have dealt with Extra Space Storage at least 200 times in the last six years with my moving company. They have always been very friendly and very accommodating. Whenever we have a job that involves Extra Space Storage, It is comforting to know that things usually runs smooth and that if I need anything in the office will be there to assist.Huge kudos to Brenda and her professionalism!

Al
Review №23

Working with Brenda was an absolute pleasure! She helped us get exactly what we wanted for a really good price. She was also thorough showing us how to access the facility and equipment. I must say after shopping around for storage space, I am thrilled to have chosen Extra Space Storage. Thank you Brenda for your excellent customer service. My family is thankful for you!

Na
Review №24

Wes was great. A little pricey for the units, but simple and easy.

se
Review №25

Awesome customer service!! Great service. Nice n enjoyable experience 👌

Ju
Review №26

My experience was good. The ladies in the office were very helpful when I couldn’t find my storage space. The lift is very helpful for people with spaces on the second floor, great surveillance system. I didn’t like that my locker was up high because I’m little and couldn’t organize my boxes properly so when I asked about moving me to another more accessible container, they were really nice in accommodating my request even though I had just got there. Definitely would recommend Extra Space storage for your extra belongings

Al
Review №27

Found the best rate on my storage unit here, after checking everywhere! Wes was super helpful getting me the best possible deal! I definitely recommend Extra Space Kahukui.

Ge
Review №28

Tried to book online but was having technical difficulties . Decided to visit office where I got great customer service Wes took his time to find me an appropriate unit that fit my needs . Thanks a lot 👍, George

Du
Review №29

Had an efficient and super-friendly experience here. Been a customer and I needed to make changes to my storage unit size. Frank and staff were awesome, patient and choke full of options. No one likes to move but this was easy-peasy, pleasing on the wallet for pricing too. A great place, good people and clean. A shout-out to Brenda as well. She sharpened the pencil, banged on the computer keyboard and found some prices that really worked for my special needs. Well-done, fellas. Bravo!

Pa
Review №30

The sales rep was friendly and I liked her attitude, but she wasnt able to secure a deal with me. They couldnt match the offer from the other storage facility. And they required me to purchase insurance which the other guys did not. If the cost for the storage unit were much cheaper then maybe...

Ch
Review №31

Easy to rent online. First time renters, I would recommend calling or having an in-store encounter. Since I rented there in the past, I was able to figure out where my unit was fairly quickly, even though I went thru the wrong entrance at first. Still a quick and easy experience.

He
Review №32

GREAT, SAFE, CLEAN & SECURE Storage Facilities.All the staff are kind, courteous, knowledgeable and go the extra mile to help you find the perfect size & location to fit your budget.Gretchen helped me over the phone to secure a reservation I had made online. She was kind, friendly and made it effortless. When I came in person, Gretchen was helping another person and so Brenda helped me on-site. One of the lockers was too small, so Brenda helped me find a larger one in my price range. She had no problem showing me around the property. I had my puppy Nova with me and later in the day when Brenda saw that I had been on-site for over 2hrs, she brought a bowl of water for Nova. That was a very kind gesture.Lets face it... Needing a storage locker isnt an ideal situation. However, Extra Space Storage in Kahului makes it a pleasant experience. Ive used 3 other storage facilities on Maui... but never again. I will only use and recommend Extra Space Storage from now on.

Pa
Review №33

I had to pack and store my belongings in a hurry, my Dad passed away. From start to finish with extra space storage in Kahului Maui! I never had an issue. In my experience the staff was professional, helpful and courteous. I was given a referral by Brenda for a mover and turned out to be the best mover available on the island. Since I could not be present due to COVID restrictions they made my last move stress free. I feel as a customer of many years with both bad and good companies, the honest ones with integrity and professionalism need to be supported and recognized. They have my vote and will always be grateful for the pleasant experience I have had!

LI
Review №34

From the first call until my lease was signed, the two people I spoke with were very friendly, professional and helpful! I solved a short term storage problem quickly with their help!

St
Review №35

Extra Space Storage worked with us regarding our storage needs. They were very helpful in all areas from moving in to checking out.

Ru
Review №36

Everyone we dealt with at this facility was very helpful and accommodating. Thank you Brenda, Wes and the young woman whose name escapes me, for the great customer service.

Ka
Review №37

Accurate pricing online. Clean and well designed space. Wonderful staff.

Jo
Review №38

Frank (the manager) was very helpful and made me feel safe about choosing this place for storage. The price was better than anywhere else on the island. Mahalo Frank

Ia
Review №39

Doing business with the extra space family went without a hitch!!! Lol.Upon closing my account it was good to feel that the staff understood the importance in breaking the monotony by being playful and yet not crossing the line of being disrespectful. Cheers guys!!!!!!

Ta
Review №40

Brenda went above and beyond to show us our unit and go over the contract, & find carts to unload even though it was raining. Lisa also helped at the local office to amend our contract. Also Brittany from the home office aka the customer service phone person was also very helpful in answering my initial questions. Thank you!

Pa
Review №41

Westley was amazing very efficient and helpful. Great place to rent from.

Sa
Review №42

Frank was so helpful and assisted us in finding the perfect unit for our needs. He went above and beyond on a Saturday near closing time. I highly recommend Extra Storage Space.

Tr
Review №43

Brenda was great help. Thank you!

Ke
Review №44

Westley Villanueva was really helpful and showed different storage units to me... great service...

Ma
Review №45

Gretchel was so helpful in getting us into the right storage space quickly. The setup is great here - very easy to drive up and unload, even in a unit that is not technically drive up. Climate controlled and clean. A pleasure to store stuff with extra space storage!

ch
Review №46

Great layout and super great customer service

Am
Review №47

Wesley was super helpful and accommodating! We are not from the area and we made the whole process easy!

LE
Review №48

Always a wonderful time at extra space storage ! I would like to personally thank the entire staff for always providing me with excellent customer service . When I went into the office yesterday morning it was all too perfect . Brenda was very patience with me as i had lots of questions & requests for a transfer .Not to mention, i was ramped up on coffee which could have been a little challenging . When we went on a walk to see the new unit it just happened to be next to the one i already have, so the transfer seemed it was meant to be. Being divinely guided, i trusted the process that it would all work out ! And it did ! The climate control in the office made it much easier to decide what i was going to do . Also, the social distanced environment made me feel super safe while signing my agreement. If you need a professional team and a clean storage facility, look no further .

To
Review №49

Friendly staff, very helpful, I only need it for few hours storage, highly recommended 💯💯💯💯👍🏻👍🏻👍🏻

Ke
Review №50

Gretchel was so pleasant, greeted me by name as I entered, showed me options that fit my storage needs, she was very curious and friendly. I would definitely recommend Extra Space Storage to my friends & Ohana for sure.. its also very clean.

Co
Review №51

Brenda was very helpful and friendly. Took her time showing us units. And she answered all our questions.

D.
Review №52

This is a really good storage facility to store your items. It is very clean and very secure. I was able to get a great rate on my unit and would rent there again if I needed storage. Many times I went there late at night. I never felt unsafe. I had a ground floor, climate controlled unit which was actually cheaper to rent than other competing storage facilities that were at room temperature. The staff is very knowledgeable and friendly. I would highly recommend Extra Space Storage in Kahului!

Ti
Review №53

Brenda was awesome in helping me with all my storage facility needs. 5 stars all the way. Will highly recommend.

80
Review №54

Kindest, most helpful, excellent customer service. These guys are here to support you. Highly recommend this location for your storage needs.

Hi
Review №55

I was fortunate to have great help from Brenda. She was gracious to walk me through the necessary steps and get me into a storage unit perfect for my needs. Mahalo Brenda

To
Review №56

Brenda was very helpful and pleasant she made it easier for me to get a storage that really I needed.

Di
Review №57

Great sales rep Wes! Fast service. Convenient location. Clean and secure.

Ir
Review №58

We were helped by Lisa. Right from entering the office we were greeted by her and she instantly gave off a friendly, welcoming vibe. Lisa was able to answer every question we asked and was very patient with us and explained everything clearly and simply, which made the entire process go completely smooth. We got everything done and settled in under 30 minutes, which was perfect. Would definitely recommend anyone looking to rent a storage space to ask for Lisa. If possible we would rate 10 stars 😊 Thank you, Lisa!

Ka
Review №59

Awesome service! Brenda and Wes are wonderful and thorough! Clean efficient place and open till 10pm!

sa
Review №60

It went so smoothly signing up online. Everything was ready with a lock just like promised! Brenda showed me personally to my unit in the climate controlled building! I have never had AC in Storage! Everything was so nice and clean. I couldn’t be happier with my service and facility at Extra Space Storage!

Ro
Review №61

I spoke to Frank and Brenda on the phone on different occasions and both of them could not have been more helpful. Also, the booking process was very quick and easy. Outstanding!

ka
Review №62

Brenda did a great job. Super friendly and knows what she’s doing.

Ca
Review №63

This place is great and the service is awesome. This is the first time I needed to use storage and Brenda took the time to show me multiple units and helped me choose the right one for me needs. Definitely would recommend.

St
Review №64

Brenda was great! Very friendly, polite, and professional. Made the reservation process Smith and easy. Very recommended.

Ry
Review №65

Brenda has been perfectly helpful making it easy for me to get some space!!

Je
Review №66

Fast and friendly. Highly recommend to anyone looking for storage place

Ka
Review №67

I have used storage facilities, in various cities/states, for years. The staff, Wes, Gretchel and Brenda, at the Kahului location were by far the most professional and pleasant I’ve experienced thus far. It made my moving experience much mire pkeasant, and I will use them again in the future!

Bl
Review №68

Service was very good, and I could see the friendly smile even under the mask. Great value too.

Ch
Review №69

Super helpful and friendly staff... very clean and professional facility. Helped me out in a bind!

Ma
Review №70

Service was great. Would recommend.

Ki
Review №71

Costumer service is awesome! Definitely recommend. Brenda is awesome thank you!

Jo
Review №72

I went to the storage facility to check some options and Brenda showed me a few units and educated me on what’s best for me.

Em
Review №73

Friendly workers, needed storage space ASAP and literally got it ASAP, for a great amount of price.Mahalo Extra Space Storage !!

Ow
Review №74

East, and striaght forward with a tour to our unit, and an explanation of hours and how everything works. Very convenient and saved us from carrying luggage around all day!

St
Review №75

Excellent customer service from start to finish. Thank you Frank and the entire Extra Space Storage team. Mahalo.

Ak
Review №76

Very friendly...and just opened a account with them and very easy..

Th
Review №77

Aloha this is Bryan here I wanted to take the time to thank you for helping me get set up with unit 299. Brenda was very pleasant, more importantly very efficient. It took less than 15 minutes to have access to my new storage unit. Awesome thanks again - Bryan 🤙

T
Review №78

The employees at the Extra Space Storage are wonderful and always so helpful! I really appreciate everything they do.

Wh
Review №79

My family and I needed to move out of our house for a month because our landlord wanted to renovate. Extra storage space made our process so easy and convenient. I would definitely recommend. I liked how clean it was and how safe I felt with my belongings in there.

Le
Review №80

Great place to get storage fast quick convenient hours are open till late and friendly people and staff

Pr
Review №81

The folks at extra space storage are awesome. I reserved my unit the night before and they contacted me immediately the next day. It took them less than 30min to help me with my paper work and payment and show me the unit.The storage space 5x5 I got is a great deal for the price. I highly recommend using them for your storage needs. Thank you Wes for all your help.

Da
Review №82

Great help and service

Ce
Review №83

Frank provided excellent customer service regarding my telephone inquiry on 1/12/2021. I was impressed and extremely grateful for his thoughtful and straightforward responses.

ti
Review №84

Realy nice lady running the place, very helpfull

Jo
Review №85

From the moment we walked into Extra Space Storage we were greeted by Gretchels smiling face and from there her professional and helpful approach to her job made our experience easy and fast. Gretchel took her time and showed us multiple units. This was very helpful as we didn’t know what each size looked like or what we might need. She informed us of the specials that were going and gave us lots of helpful information on renting a unit. We had some items to put in the space and went from the office to our storage unit. We had trouble opening the door of the unit and called for help. Gretchel was willing to come help us but by her walking us through the steps we were able to open the door. We would highly recommend Extra Space Storage and would give both Gretchel and Extra Space Storage five ⭐️ ⭐️🌟⭐️⭐️

Al
Review №86

Super nice staff, clean units, easy procedure, highly recommended

Ka
Review №87

I inquired about a storage unit at Extra Space Storage. I was assisted by Brenda she was extremely kind and helpful! She answered all of my questions to a T I look forward to doing business with her where I feel safe and my items will be secure.

Ch
Review №88

This was the second storage facility I went to yesterday. At my first stop the gentleman at the desk was very rude and short. I could tell that I was an inconvenience to him so I thanked him for his time and decided to check out other places. I ended up at Extra Space Storage. When I entered the lobby, Lisa was behind the desk and was extremely sweet and helpful. I didn’t feel like I was a bothering her and she seemed eager to help me even taking me around to show me an example of a unit. The price at this storage facility was $30 a month less than the first place I stopped for an equivalent unit so I guess everything worked out in my favor. Mahalo!

Da
Review №89

I have received some excellent costumer service over the years, but nothing compares to the courtesy and competence from the team at Extra Space Storage. Specifically, Id like to thank Gretchel, who I talked to on the phone and then helped us out in person once we arrived on site. From start to finish she made my experience smooth, easy, bright and positive. Answering all questions before I had to ask, and easily getting us insurance on our items being stored. The facilities are conveniently located, prices quite reasonable, and renting a storage unit turns out to be a great option for getting your husbands stuff out of the house! Thank you guys for everything, once again, I really, really appreciate it!

Ma
Review №90

I reserved a unit online and shortly afterward, received a call from Gretchel. We chatted for a bit and told her I would be by in the afternoon. She was really helpful, asked me questions on our needs and took me around to see some units. Upon choosing one, the process of securing it was simple and easy and she explained the contract very well.We’ve used Extra Space Storage in the past and they have the same great customer service!

Ja
Review №91

The best support and help you can ask for great team of people who work there I would recommend for anyone looking for a space!

Li
Review №92

Excellent customer service his name is Westly I took my sister there and help was offer right a way thanks bro

Jo
Review №93

10/10 great place to store luggage

Br
Review №94

Super fast and friendly! Didn’t hesitate to try and find the best deal for me. Thanks Brenda and staff, much mahalo!

Mi
Review №95

This facility is super clean and the staff are all super nice! Especially Toni and Lisa and Wesley. They were always very friendly and very helpful. I had my things stored there for about 1.5 years and when I emptied out my unit recently everything was in perfect condition. I would absolutely use this facility again for any storage needs! MAHALO Extra Space Storage Staff!

ha
Review №96

Brenda gave me the best deal in town on my storage unit. She Served me with aloha and I felt like I was at home. I recommend anybody that needs storage to go to Brenda for help 🤙🏽

Ja
Review №97

Kahului team of Extra Space Storage were very kind and professional. Units are clean with easy access.

DO
Review №98

Fast awesomeness service. Great job.

Ja
Review №99

Brenda was very helpful

c
Review №100

Gretchel, Brenda and Lisa are amazing ! Knowledgeable and friendly, they go above and beyond to help out with storage needs and questions. 10 stars if I could.

Information
34 Photos
100 Comments
4.9 Rating
  • Address:340 Ala Makani St, Kahului, HI 96732, United States
  • Site:https://extraspace.com/storage/facilities/us/hawaii/kahului/900083/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_ODIzNjA2MS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 808-877-2600
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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