user
Target
5350 W Main St, Kalamazoo, MI 49009, United States
Appearance
Target

Comments
Jo
Review №1

The young Lady who checked us out was very good st her job and nice.

AE
Review №2

Who doesn’t love Target!?! Took a trip here today (first time at this location) and I was PROMPTLY AND CHEERFULLY greeted as soon as I entered. Associates have great attitudes. During the entire duration of my trip I could hear the woman greeting each and every customer just as she did me. It made me so happy to see such great service. I left very satisfied with all my finds! Will definitely be back

Es
Review №3

This is the Target we go to though a different one is closer. This one has the larger dollar spot area with some amazing finds like wooden frames and awesome childrens activities. There is a playhouse set up that my toddlers love stopping by while we shop. In general the staff is helpful, and tolerant of a busy parent who has to take her kids on errands with her.The other day we bought an expensive patio furniture piece which turned out to have unravelling rattan on the leg, The target manager made it simple to replace the broken piece, was friendly, helpful, and solved what was a stressful situation for us. If the manager who helped us reads this, thank you again!!

S'
Review №4

I love Target. A bit pricey on certain things but the customer service,quality of product,& peaceful shopping is worth it all.

La
Review №5

The employee on fast lane was very happy with her job.and the young lady on the regular was also very friendly

Pa
Review №6

Friendly staff clean store fairly easy to find what I was looking for

Ch
Review №7

Young lady at service desk was very nice and helpful! Plus, gentleman at front door offered to help me to my car with packages and box.

Wh
Review №8

I had the best time at this Target today. I hadn’t been targeted that badly in a few years. Every aisle had something that caught my eye! I also wanted to give a huge shoutout to the gentleman who was working as the greeter midday. He was absolutely outstanding and his attitude was above and beyond! Saying hi to everyone and checking in on them! I live on the other side of town but now I’ll be driving over to this one more often because that is the kind of greetings people love! Give the guy a raise!

Ju
Review №9

Pick up was quick and easy. Online purchase was easy and they had everything I needed.

Po
Review №10

I mean its nothing special. Its just Target

It
Review №11

I had a great time and I got an item blue moon ice cream great item love it and the store was clean

La
Review №12

When you come in theres always someone cleaning the carts which I very much appreciate. The CSR that I have come in contact with are always professional. The store is clean and organized

Da
Review №13

Troy needs a pay raise great worker

Am
Review №14

The reason that its a 10 is because the customer service representative went above and beyond to ensure that our trip was successful. He checked the backroom for stock, contacted management and was willing to go the extra mile to ensure we had a pleasant trip.

Th
Review №15

Its a Target. Theyre all pretty much exactly the same. But this Target had a pretty slim selection of ball caps. I was looking for a ball cap.

Ma
Review №16

Lousy experience at this target. Poor customer service. I will be taking my business elsewhere.

Lo
Review №17

Store is clean. Organized well. Employees are helpful.

Go
Review №18

Looking for a case for my new galaxy phone. Did Apple buy target or something. Giant sign in electronics advertising Samsung s20. They didnt have 1 single phone case that wasnt for an iPhone. Unfortunately I didnt find this out until after waiting 15 minutes for someone from the electronics depot to get to the electronics dept.

Va
Review №19

I like this target a lot it even has a Starbucks!

Pa
Review №20

I do not like this store,Used to be good,Not no more!

Ka
Review №21

Found everything I needed, fair prices. Store was very clean. I greatly appreciate the cleaning of the kiosks between customers

Ga
Review №22

The toy aisle kinda sucks nothing new, no Star Wars or what not other than the little kiddy ones but my kid wants the regular ones. It’s probably not targets fault, but maybe it’s a reseller issue

Ma
Review №23

I love Target!!! my best friend and I go shopping there all the time! its a fun place to look for basically everything!! And they have good quality clothes!

Br
Review №24

Not a bad bathroom, relatively clean, would visit again.

Ju
Review №25

Every time I call, they remain completely silent for several minutes before hanging up. They apparently do not want to deal with customer service on the phone. That is the definition of bad customer service. Cannot call regarding a Nintendo Switch

Ca
Review №26

My order was ready to pick up very quickly. I went in, saw that it was correct and left. Quick, easy and the customer service rep was friendly. I love Targets pick up in store option. It helps me keep within my budget. Because of it, I shop Target much more often than I used to.

Ti
Review №27

Nice place very clean

Dr
Review №28

Target was very clean, easy to find products and quick checkout. Prices were bel6what I had exp6!

Ra
Review №29

Great selection

Ke
Review №30

Its very easy to walk in and pick up your item, however, it took a bit of time for them to find it as it seemed the bins were too small to hold all the pick up items and mine was placed in the wrong bin. Overall, I liked the easiness of it. Maybe just need to make it a bit more orderly.

De
Review №31

Excellent shopping experience

Ar
Review №32

I went here, left my debit card at home. I had about 3 dollars worth of stuff. The cashier Treasure M. Was very polite. Went above and beyond and told me she would pay for my things because target does not accept apple/mobile pay. She was so nice and so helpful.

Ca
Review №33

I called when I arrived at the store in the pick-up area. The girl that answered in customer service came out quickly and gave me my order.

Kr
Review №34

Super helpful lady at guest service

Je
Review №35

Easy one-stop shopping for most needs. Store staff is friendly and helpful! And the Red Card option is a money saver!

Al
Review №36

Amazing Starbucks service deserve workers raise

Am
Review №37

Staff friendliness, variety of product

Ja
Review №38

I would highly recommend Target. I wished I would have noted the customer representatives name who waited on me. She was extremely helpful, service oriented and kind after a long day considering it was 12:30 a.m. on Black Friday after working on Thanksgiving Day. She was VERY impressive, friendly, and helpful.

An
Review №39

Typical box store but much higher price than Walmart every once in awhile you can find a good bargain on sale

Te
Review №40

Speed and efficiency of Target and all their staff is unequaled. Ordered at another store at the same time I ordered from Target and 3 hours after I picked up my Target order still waiting for the other one to say my order is ready. TARGET IS AWESOME

Sh
Review №41

Love to pick up awesome deals here, however they could really try to improve on customer service! Only 1 lane open yesterday and the self check out had a line! Employees were laughing and hugging and no one cared or even seemed to notice the line of people waiting to purchase their items! Very disappointed with that. Hope it improves before Christmas Shopping hits in full swing or we will be shopping elsewhere.

Su
Review №42

I would have chosen 10, but I am so frustrated with the changes youve made to your check-out process. Nearly every time I shop at Target, theres only one cashier working. The rest of the check-outs are self-serve. I worked for years as a cashier in a grocery store, and it really bothers me that you are asking customers to basically volunteer to ring up their own purchases. I used to get paid to do this! You are taking away jobs from people by asking customers to do this work for free. It really makes me want to reconsider shopping at Target and other stores that do business this way.

Mi
Review №43

Awesome employee named Elliot, helped me Above and beyond from checking back stock and locating the specific white bookcase for my daughter., then helped load into my car. What a great employee.!!!

Ze
Review №44

Fast and easy-to-use

Li
Review №45

Wonderful time enjoy my shopping got great deals on quality merchandise. I will return. Cashier very pleasant and helpful with how to use cartwheel for discounts.I love it, thanks

Br
Review №46

Recently, this store is always a mess. There are always U-carts full of boxes for employees to put on the shelf in the middle of the aisles. When I say always I dont just mean on one day of the week, its every day I go in there. The also is typically stuff just piled on shelves where it should and shouldnt be. Also Ive noticed recently that more and more stuff is cheaper on their own website than in store.

Jo
Review №47

Pokemon card selection rocks its like I barely bought any

Ch
Review №48

My husband and I used to love shopping at this location, we always thought it was cleaner than the portage location. The last couple of times we have gone into Target, both West Main and Westnedge, we have found that they no longer carry the size 24 month clothing in store. Which is incredibly inconvenient because there is a difference between 24 month and 2T. For most children ages 18-24 months they will fit best into this size and dont quite fit into 2T yet. Im very confused as to why they would stop carrying an entire size of clothing.

An
Review №49

Good products, good pricrd

Je
Review №50

It was easy, fast and the lady at the front desk was very nice and funny. I saved money and time. Great experience.

Je
Review №51

I returned a electic Hot Wheels racetrack that was a little to hot. We walked straight up to customer service and I was helped promptly. I simply told them I bought it yesterday. It caught fire on the first use. The representative behind the counter said let me fix that for you. Thank you for a good time Target.

Ka
Review №52

Poor quality products and poor customer service. If youre ever debating between target brand and something else. Definitely go with something else. The shelves dont even have products on them in the baby section (cant speak for the rest of the store this round). Even if I wanted to exchange the item I returned today, I couldnt because there arent any on the shelf. Better off on Amazon. Anyone need $15 to target?

Co
Review №53

Found what I was looking for and combined a deal to get two items for what 1 item would normally cost. Love the store layout and variety.

li
Review №54

I ordered online with hopes that it would be ready soon and it actually was ready to pick up within the hour! i was totally thrilled with that because i needed to get it quick after searching other targets for it and get it sent back to chicago with visiting relatives ASAP

Ta
Review №55

Everything is always clean, people are friendly, and typically you can find most things you need.

Je
Review №56

I just love the store

Ch
Review №57

Quick & efficient service!Both West Main & Westnedge Targets offer excellent package pickup from their online store. :-)Thanks, Target!!

Sa
Review №58

Much more work need to be done by target when it comes to coupons..very poor customer service ...if you have coupons dont take them to target you will get hassled .....staff is very confrontational accusing all customers of trying to rip off target with some coupon conspiracy ring ?? com on target get it together ... Im sorry target staff not every customer is a criminal... good customer service is never confrontational..

Ry
Review №59

Worst customer service Ive ever received.I was missing a part in a piece of furniture. They did not help me what so ever and told me I had to buy a whole new piece

Br
Review №60

As most people know, Target is a great place to find virtually all you need. All this protest about the bathroom crap is absolutely ridiculous and needs to stop. The store is literally NO different (products and services are 100% unchanged).If you liked Target before, but are whining because of this new policy, then shut up and continue to shop there because your experience will be absolutely no different. Target still carries amazing brands at fantastic prices, period.

Ca
Review №61

You cant use the changing room. Shopping here has become a miserable experience. I am postpartum and I cant figure out what clothes fit me before I buy them. Theyve taken this too far. Obviously the customer doesnt matter.

Sa
Review №62

I went shopping for maternity clothes and was disappointed to find two small racks with almost no variety on them!

Ma
Review №63

Always a good job!

Pe
Review №64

Being able to get in and out of the store timely

Am
Review №65

Quick and easy. It was ready when I arrived 😊

Ma
Review №66

I love target it has great and friendly employees and also very reasonable prices

Ke
Review №67

Good price. Good selection

Da
Review №68

Weve been trying to go to Target for quick grocery needs and odds and ends when we dont want to mess with the hassle of going to Meijer and dealing with crowds. Really enjoy coming into Target and doing some light grocery shopping but really disappointed that you really have to pay attention to what youre buying and pay attention. Multiple times Ive accidentally purchased items that were past their expiration date already. Like mustard and mayo. These dont have particularly short shelf life, so its a little amazing they expired before even being purchased. Just had the same thing happen when my partner went and picked up a few items for us. Came home with Cottage Cheese that expired December 26th. The shopping trip occurred on January 3rd. :( Otherwise the team members are all friendly and nice to shop at. Store is always clean.

Da
Review №69

This Target has really gone downhill in the last couple of years specifically in the clothing and shoe department. It is ALWAYS such a mess in there. Shoes all over the floor, the clothes are disorganized, and they seem to never re-stock anything. I can never find anything in my size, as everything is always just really picked over. They also changed clothing and shoe brands, and I think they are worse quality than what was previously there. They took away a huge portion of the maternity section, and honestly carry just a couple pair of jeans and tanks. I just can never find what Im looking for, and the store is always a mess. I used to love this Target, but find myself going less and less now.

Va
Review №70

This Target always looks so put together! There may be one hundred people in the store, and I can feel like the only person in the store!

An
Review №71

Very friendly cashier. I think his name was Asa. What a friendly and personable young man.

da
Review №72

A great store to shop for just about anything you need. Very clean, friendly atmosphere, and with the Cartwheel app you can bring the prices down.

J
Review №73

Looked for ten minutes in the electronic department. No one offered to help. I then looked for a worker in a few areas and couldnt find any. I ended up buying the wrong thing and couldnt return since it was opened. Tried to reach out to customer service but received no reply.

Jo
Review №74

Good parking lot quick shopping

Sa
Review №75

Great selection. Very clean store.

M
Review №76

One of my favorite stores. Very clean and staff is very helpful and friendly.

Kr
Review №77

Everything I needed & more. Quick fast. In & out with great prices

Su
Review №78

I do not like target stores. Its way overpriced and do not restock the store when they run out of stuff. Prices are way to high for the imported, cheap junk that they sell. Im not into supporting Vietnam, Indonesia, Bangladesh and those other countries that make so much money off the American people.

Ta
Review №79

Love the products. You make shopping easy.

Xp
Review №80

Very friendly service desk attendant (susan)

Ch
Review №81

Wish there was more staff around for questions. Place is clean and well organized. One of the better Targets by far.

ka
Review №82

Store was clean. Didnt see any employees except cashiers. Used self checkout. Easy to use.

Am
Review №83

I love target but they are always out of everything at this location

Ni
Review №84

They have good deals but do better as well

Wh
Review №85

Piss poor service. Online pick-up is a joke. Order still wasnt ready after 3.5 hours, went and picked it up myself off the shelf and checked out. Now I have to go back to return the online order.

Be
Review №86

One of my wifes favorite stores. I guess that means I go there a lot as well. They have good selection and good pricing.

Ad
Review №87

Great, trendy products, fast checkout, easy online order and pickup

K
Review №88

It was very convenient. Time saving.

Rj
Review №89

Great prices, favorite store, go in for 5 things, come out with 100.

Pi
Review №90

I would love to see more known brands here.

Ro
Review №91

The prices are high but i love me some target sales

Mi
Review №92

Very helpfull and friendly managers and staff, great prices on a wide selection of products within a clean and orderly store.

Ka
Review №93

Haley was amazing!

Am
Review №94

This location is always well stocked, and has a better selection than the slightly smaller store across town in Portage.

Ta
Review №95

Ive always been happy with Target.

Ca
Review №96

Its always pretty clean and organized

An
Review №97

Gender policies, if that doesnt bother you then I would rate it a 4 🌟

Th
Review №98

Super friendly workers so no complaints👍

Am
Review №99

I always find what Im looking for (and then some!) at Target 😊

Sa
Review №100

I had to order 6 lamps to find 2 that worked or werent damaged. EXTREMELY unhappy with Target.

Information
92 Photos
100 Comments
4.1 Rating
  • Address:5350 W Main St, Kalamazoo, MI 49009, United States
  • Site:https://target.com/sl/kalamazoo-west/901
  • Phone:+1 269-349-6148
Categories
  • Baby store
  • Department store
  • Clothing store
  • Electronics store
  • Furniture store
  • Grocery store
  • Toy store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations