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Sportsman & Ski Haus
145 Hutton Ranch Rd, Kalispell, MT 59901, United States
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Sportsman & Ski Haus
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Ma
Review №1

Sportsman is a high end store for all your outdoor activities. Friendly staff and clean store. Also they had a nice selection of ammunition in stock as well.

J
Review №2

Rolling through pictures and I happened to stop on this one. What a great day that was. Looking at it for a minute I thought about this jacket Im wearing around my waist. I bought it about 8 years ago. It a Rivers West jacket that was supposed to have a guaranteed zipper. After about 2 years the zipper failed and teeth had come loose. I took it back to Ski Haus to see what they would do. They immediately told me that they would take care of it by sending it to Rivers West for repair/replacement of the zipper. 10 weeks had passed and Rivers West sent it back unrepaired with a note saying that the zipper was broke due to misuse and that it was not covered under the warranty. Ski Haus customer service decided that wasnt okay and they sent it out to a seamstress and had the zipper replaced. Top notch zipper (better than original) and perfect stitching. I was over the top pleased and Im ashamed that its taken me this long to say so. I especially appreciated that the customer service rep. trained me in the proper use of a zipper- great training too because its been 6 years and I havent broke it again from misuse. PS If I knew who the seamstress was- I would certainly recommend them too. Thank you Ski Haus

Sa
Review №3

I just had a fantastic experience purchasing new skis, boots and binding from a real professional named Jeff R. He spent a lot of time making sure we understood the products and, most importantly, fitting us exactly with what we needed.Jeff took the time to understand what kind of skier I am, where I ski, the ski conditions and my goals.I couldnt be happier with my experience.

An
Review №4

If you are doing anything outdoors in the Flathead, then the Sportsman Ski Haus should be your only stop. Whether youre fishing, hunting, golfing, folfing, camping, biking, hiking, cross country skiing, or blood pumping downhill skiing, or if maybe this is your year to take up snowboarding, this is the only place to get all of the things that youre going to need to enjoy our beautiful valley. Hats, sunglasses, clothing, golf clubs, walking sticks, bear spray, binoculars, guns, licenses, skis (snow and water) and any other accessory that you might need for your favorite activities can be found here at the right price. Not sure what you need, then one of their highly trained associates will be more than happy to assist you to make sure that you have the right accessories to make your sport a success, even if its bird watching at the beach. And golfers, even on a rainy day, you can stop by and check out the state of the art Trackman 4 virtual reality golf simulator which is truly amazing. So make Sportsman and Ski Haus your one and only stop for your outdoor, and even a few indoor, activities here in the gorgeous Flathead Valley.

Al
Review №5

Great selection of outdoor equipment. I have got golf, raft and ski gear all in the same visit. Friendly service!

Ju
Review №6

I bought. A expensive. Weapon and they where very. Good to me threw it all. Back ground passed right away took it home in tears cause I always wanted. Something. As cool as this. A week later I went back in and bought a smaller weapon and. A Fenix flashlight. Love this store. They dont do anyone wrong. Even the girls working the checkout wear nice and excited for me. Sure is cool

Pa
Review №7

Took bike in for tune up. Got back with no change in shifting problems. The chainring only had 3 fasteners and the derailed post was bent and they didn’t discover any of it. Just put a new chain on. Chain link fails right next to quick link in new chain. Definitely not pros like wheatons.

Ka
Review №8

Favorite store to buy all things for outdoor activities. We often shop the clearance rack for our kids for ski/rain/winter jackets and are always thrilled with quality and deals 😀

Bo
Review №9

Great customer service but a little spendy..

Tw
Review №10

Sportsman’s is REI on steroids (if steroids were good)!1) Thank you number 1….Flashback to summer my husband and I were going to buy a used NRS raft and buy a frame from sportsman’s Jennifer asked for a serial number and called the manufacture to find out it was 30 yes old. We ultimately saved a ton of money by not buying that raft! Thank you Sprtsman’s and Jen2) Thank you number 2….Fall Ski search for wide calf ski boot (Wide Calf Ski Boot Shopping Stress is REAL)!Again Jennifer and Mel were ahmazing! Jennifer’s knowledge of your foot and ski boots is something a Podiatrist would be jealous of!Being frugal part of me wanted to go somewhere Elise. But the knowledge and quality of product I bought saved me money in the long run.Thank you Sportsman’s and Jennifer for all of yourPatients, determination and help! #loyalcustomerforlife #lifer #sportsmansIsThebest

Em
Review №11

Really good customer service! The people working here were really helpful and super duper nice. Thanks guys!

Da
Review №12

First time coming here staff was very nice and helpful. Lots of cool stuff for every sportsman!!

Sa
Review №13

Really great store that I love to visit. They have a great selection of outdoor gear, all at a pretty good price. Unfortunately, since the statewide mask mandate has lifted, sportsmans has made mask wearing optional. As of mid-march, less than half of people in the store are wearing masks. Pretty disappointing to see.

Br
Review №14

Asked a guy in the shoe department to get chacos for me to try on. When I was adjusting the Chaco straps he made a very snarky comment saying thats not how you do it. I own chacos I know how to adjust a strap. He proceeded to sigh very loudly slammed the box down and walked away. I told the store manager and he was very nice and friendly. Sucks to have a worker like that make the entire store look bad. Every other worker I encountered was very nice, but the older male in the shoe department made me not want to buy a single thing.

Jo
Review №15

Many thanks to Kaden for helping me purchase and set up my new bow. It’s not often that employees at larger stores take such pride in their work but my experience at Sportsman’s was second to none and you have earned a customer for life.

To
Review №16

Excellent customer service. Have always been helped when buying large ticket items such as skis, bikes, or guns. Whenever I have had a problem they take care of you. Prices are competitive even with online stores, and they will price match. Cannot say enough good about this store.

Ja
Review №17

Super variety of brands & products. Store is fun to visit. Some rental items.

Mo
Review №18

Awful customer experience. Tried to call only to be greeted by an automated system that then transferred me to a non helpful greeter who then transferred me to the wrong department after being on hold for over three minutes was then put on hold again for another two minutes before I decided it just was not worth my time to wait on hold with a company that proudly boasts how they are NOT a big box store in their annoying hold music queue.

ma
Review №19

Love this place, and over the top good service too. will return often. Many thanks to Dino in the bike service shop!

Ar
Review №20

Excellent interaction with Jeff in the ski department. Extremely knowledgeable, fantastic boot fitter and fun to talk to. Would highly recommend!

Ma
Review №21

Nice store with wide variety of brands. Sizes limited though.

Je
Review №22

Helpful staff and great prices

Ti
Review №23

Great place to shop for a lot of your outdoor needs.

to
Review №24

The sales people are always helpful and friendly. They have a good variety of sports equipment. It would be nice to see more items for home gyms and sports footwear available preseason.

Ma
Review №25

Stocked very well. Clean store. Friendly Stsff

Ja
Review №26

The staff was friendly and knowledgeable. They have a good selection of outdoor gear for our needs.

Ca
Review №27

Went there today for a Ping driver. I stood there for 5 minutes while two employees were just standing around talking. Finally one comes over to ask if he could help, and says oh we dont have any Ping drivers left in stock and it would take 4 to 6 weeks to order and get one in.So I went home and ordered one online to be delivered Tuesday.This is not the first time this scenario has p ln ated out.

Au
Review №28

Am employee decided to be an A-Hole to me because I wasnt wearing a mask because of a health disorder I have. Under HIPAA, he is not allowed to ask what my health condition[s] were and decided to try and be a cop and go above the law. He wanted to ID me and I said absolutely not. I was just looking to come in here and get new shoes before work but that happened. NEVER coming back here!

St
Review №29

Amazing selection and even better customer service!

Ma
Review №30

Great place! Good selection of diverse items. Staff is very friendly. Especially at the gun counter. I always have very pleasant experiences with them.

Br
Review №31

A really great outdoor shop with everything you would likely need for an adventure.

Ri
Review №32

Always a great place to shop. Jeff was amazing fitting my kids for skis, spent over an hour. Prices are great considering you get 50% back the next year when you trade in the gear. I go into the place across the street and wait a half an hour to be helped by someone with no experience, sportsman rocks.

Su
Review №33

Always have good service. You cannot beat their ski/trade in program. Very nice store with knowledgeable staff.

tr
Review №34

Biodegradable ice chest for less than 10.

Li
Review №35

They are always helpful but exceeded my expectations this trip. I bought a set of rings for my rifle scope and they offered to mount my scope on my rifle and bore sight it as part of the sale. They had all the tools and training to get it done quickly and without any drama. Excellent place to shop for almost any outdoor equipment.

La
Review №36

Jennifer at Sportsman is extremely qualified! The knowledge she brings to the store is unprecedented! Jennifer is eager to help and teach. Always be my go-to when Im in Sportsman.

Br
Review №37

I had a fit problem with a ski boot purchased elsewhere. They were able to solve my problem. Very knowledgeable and professional. I will be back to buy my next ski boots

Mi
Review №38

Great people, great atmosphere, first time in that store and spent over 350.00 dollars, will definitely go back,also very clean store.

Ba
Review №39

Expensive but everything is what you pay for

la
Review №40

Jennifer in the Skiing department did an amazing job fitting my daughter for ski boots. She is very knowledgeable, efficient and friendly.

je
Review №41

My salesman was extremely congenial & knowledgeable. Helped me tremendously.

Ar
Review №42

Always love shopping here. Of course I worked there for 13 years. Way back when.

Na
Review №43

Amazing store with a huge selection. Pretty much a one stop shop! Staff was very friendly.

Bl
Review №44

Well stocked store. Good luck getting any help. Everyone is busy stocking.Went in today to get help on purchasing a car top carrier. No one helped. All were stocking shelves. After 10 minutes I left and went over to REI, was met at the door, and helped right away. Sales person ordered a carrier for me. I will pick it up in store in 4-5 days. I dont expect much to be available right away with the virus, but you wont sell much if you will not provide customer assistance. Score one for REI.

Se
Review №45

I felt like the internet had just been discovered when I visited your website, it has no search function. Which is literally the first thing I see when shopping online anywhere else. I was looking for snowshoes but Im not going to leave the house and visit the store if your page cant even tell me if they are available. Every link is nothing more than a giant photo and endless text that gives me no options for purchasing a product that I may be interested in. I Was also going to buy poles and maybe boots but Cabelas and REI had inventory online so I went there instead.

Gi
Review №46

I love Sportsmans. I live in Whitefish and usually go to the one there. This one obviously has a better selection. However, the last three times I have been there I have been in the shoe section holding shoes that I wanted to buy and no body came and helped or was around. Not super upset, but you guys are losing business from me atleast.

Am
Review №47

Stopped in for a quick shop of course ended up with many questions. Bruce helped us with a repair on a paddle board and was super helpful. Thank you for having employees who care and do business right

pa
Review №48

Inexpensive in and out XC ski rental highly recommend

Sc
Review №49

A really well stocked store with upscale displays and merchandise that cover just about every popular outdoor recreation activity you can think of. Very clean and lots of free parking.

Sh
Review №50

Got a kayak during their Labor Day sale, I was able to purchase one of their rentals. Great price! True bargain! Customer service is spectacular! Kyle was one of a couple people that helped me find the right kayak for me, and I also got a few tips on transporting it on my car. Love this place!

tj
Review №51

Had the shoe I wanted in stock really clean and quick in and out

Mi
Review №52

Jeff Rines at the Kalispell location has been an absolute blast to work with. I am pretty new to skiing and he has made me feel confident with my gear. If you need any gear or adjustments made to yours, go see him in Kalispell!!

el
Review №53

Shout out to John in the shoe department here! He went above and beyond to find the product I was looking for. Thanks so much!

Je
Review №54

Great store, has all you need. All of the clerks at the front desk are very friendly and informative.

El
Review №55

So, last week I went to Ladies Night at Sportsman for the first time. I think its so great that this company puts on an event like this. Its so refreshing to see female customers actually acknowledged and empowered!!I had a great experience, but my reason for giving this company less than 5 stars is the fact that there were male employees everywhere...at LADIES NIGHT!!Heres a perfect example; I go to grab a bit of food and they have a man serving me meatballs... Really.. a MAN serving meat BALLS?! Very funny guys.

Ar
Review №56

Beautiful store inside and out, lots of nice merchandise, friendly staff. Recommended!

Jo
Review №57

Great help from Joe. He was very resourceful on fishing details. We feel ready and are super excited to start casting!!

Ti
Review №58

Awesome sporting goods store. Wish there was a little more of a selection for grilling and coolers.

Ha
Review №59

Almost half the shoppers were not wearing masks and the employees kept taking their masks off over their mouth when talking to shoppers. not great since we are kind of in the middle of a pandemic.

ji
Review №60

Nice place to look around

LT
Review №61

They have a good mixed variety outdoors equipment and toys. They also supply face masks for you to use as well.

Ki
Review №62

Used the golf simulator today.Very cool

Ry
Review №63

I bought a pair of shoes in May of this year from Sportsman. After using the shoes for three months I found I was not satisfied in my choice. I went in and told them about my predicament and they allowed me to return the shoes and get a different pair.In this age of internet shopping, these are the things we miss. Thank you for helping me out.

Ch
Review №64

Huge selection! Good quality products.

Vi
Review №65

Shoe saleman was alot of help in finding the item I needed.!

Ri
Review №66

I wish I could give it a zero star, I waited 20 minutes and they called three times for help for the cross-country ski area and nobody ever showed up

Ra
Review №67

Took a while to find someone to help me, but once I did find someone to help he was great.Reminded me of going to Walmart and the personnel keeping their heads down and ignoring the customers who spend their money to pay the employees wages. Sad.

Re
Review №68

They have a lot of cool camping stuff and a pretty extensive fishing department. They carry a lot of osprey stuff and can have some reasonable sales. Ive heard them play some R rated music though so be careful when you take kids in there.

Ke
Review №69

Great store, great products, and friendly staff. Although I think some could use more training in the archery department so they arent giving false information when a question is asked. Ive been ran out of the store a couple times by Robert just cause he makes stuff up and wont admit when hes wrong.

Ti
Review №70

Shopped here several times, great selection and helpful, friendly staff! I recently needed a repair done on my Ocean Kayak, it ended up being a complicated process getting all the right materials ordered and getting the repair done, but the first person I talked to when I called was super helpful and stuck with it and made sure the whole thing went super smoothly. Great experience!

Ki
Review №71

Was pleased I could exchange football cleats that had been worn for 30 minutes.

Sc
Review №72

Good selection. Friendly staff.

Ga
Review №73

Very nice exchanged boots today for new pair. No charge & no questions asked.

Jo
Review №74

I rarely post negative reviews because I’m a business owner but I’m hoping to get the owner’s attention so she can can hire more professional employees. I was treated very rudely by Haley (I believe that was her name) at rentals. My wife and I are visiting from Florida because we are planning on moving to the area. I’ve snowshoed once in my life and was excited to show my wife how fun the sport is. I was treated so poorly that we ended up forgoing the rental and the trip altogether.Retail employees: Realize that not everyone is a ski bum that is familiar with technical terms like “televators” and such (honestly had to look it up). You are literally hired to educate and HELP people. Customer service is your job. If you don’t like it, there are plenty of other jobs where it’s not as important and plenty of other people willing to work hard and treat people with respect that will happily replace you. It’s not that difficult. It’s specially important when there is so much new competition.There are other companies that I’m sure offer the same products and that appreciate their customers. I’ll try them next time. Sadly, you lost our business, Sportsman. You can thank Haley (if I recall correctly) at rentals for that.

bo
Review №75

As has been stated by more than a few reviews, I found their floor staff to be less than helpful; virtually ignoring me until they figured out I was there to spend money. After my intentions were realized, I was passed off to some folks who were somewhat helpful. Pricing...lets just say across the board they are very high priced. I was purchasing items, On sale which really only managed to bring them in-line with normal very day prices and what the manufactures show as list prices. I typically do not write reviews because for the most part theyre a waste of time. Sure hope whoever manages/owns this/these stores takes note.

Ky
Review №76

It has a lot of great brands like Nike and Under Armour. During Covid thought none of the employees are wearing masks and not requiring mask to be worn.

Ja
Review №77

Thank you so much I blew out my knee and was having a hard time shopping with out my wife and kids around. While in your store one of your employees got a cart, offered to follow me around and even helped me out to my truck. It ment so much I really appreciated it thank you

ma
Review №78

We recently purchased 2 sets of kayaks racks from Sportsman. The salesrep, Kelly, was fantastic. He took extra time to explain all intricacies of the new racks including installation and security. He also advised us on several key accessories that we would have never thought of. EXCELLENT rep in your boating dept!

Mu
Review №79

Nice place hammer gel they sell them at good price

Ro
Review №80

Great place, lots of sport choices. Great staff, quick to respond to customers!

Cl
Review №81

Not my favorite place to shop when looking for outdoor toys and gear. Sales people are hard to find and the checkout gals are more interested in gossiping with each other than practicing good customer service.

Vi
Review №82

I love this store however they stopped doing layaway that will affect how much im now able to buy. To bad

To
Review №83

Barely shop here anymore due to the fact no one ever comes and helps me out. They all notice me and stare for a bit but then never come to see if I have questions. Literally went in one time to time how long it takes for customer service and I ended up leaving after 13 min. I use to love coming in and asking question and I thought I was getting great answers until I started learning more through Google. Cant really say the store is great. Products are great and all but the customer service is the worse. 2 stars is being nice.

Kr
Review №84

I’ve loved Sportsman all my life! If I won a million dollars, Marriott would be spent here

Br
Review №85

Sportsman is definitely the place to go for any kind of outdoor or active lifestyle merchandise. Their sales staff is always friendly and very knowledgeable about the products they sell, which is a rarity these days. I recently went in looking for a pair of gloves and Jeff went over practically every brands offering in my desired specifications. At the end he left me to make the right decision without pressuring me to buy one brand over the other, very much appreciated!

Ra
Review №86

Top notch service.

Jo
Review №87

I came in to see if I could get my ski boots improved to reduce my discomfort. They quickly helped me and discussed which options I have. They put pads on my feet and we compressed the insulation on my pinch points. They heated up my boots and then I wore them for 15 minutes. I took my boots off for a bit, removed the pads and then put the boots back on. There was definite improvement but not enough. They then gave me the option to shave down my insulation tongue which I accepted. I tried them on again after they shaved it and a significant improvement again. The guys were very knowledgeable, polite, helpful and and had great attitudes in the ski hut. I highly recommend this place for your ski needs.

De
Review №88

Prices seem high and the selection was limited. I am not thrilled with a lot of the styles so I may be more judgemental... the styles appear to only be for tweens up to size 6. Very disappointing.

Pa
Review №89

Was in the store for maybe 10 minutes and counted 10+ people in the store without a mask on. Clearly not enforcing the mask mandate.

Mi
Review №90

I love this store. All the big boy sports stores need to take note. The service I receive from start to finish is well worth the $2 I pay extra. Im a fan, I love local, and I love Sportmans!

Mi
Review №91

Not once was i asked for help. Customer service needs work.

Ra
Review №92

Always kind and courteous. Never had to wait to be helped.

Wi
Review №93

I had my bow tuned today and put a new rest on it as well. Matthew and Cayden (?spelling?) were the techs and did an amazing job. They were very detailed and got my bow shooting groups that makes me nervous about the arrows I just bought. Not sure how long they’re gonna last, LOL! Great job guys!

Be
Review №94

Awesome place for any and every outdoor adventure.

So
Review №95

If you like the outdoors, this is your place! Theyve got a good selection of just about everything. Plus, they carry some higher quality items than you would normally find in other outdoor sports stores.

Ad
Review №96

Great home town store!

Sa
Review №97

They we a little busy, but the sales person was polite.

Ad
Review №98

Good selection and some decent pricing, the staff is great and the store is definitely somewhere to look around for things you didnt know you needed. The staff sometimes can be a bit overwhelming, almost like a shadow following you. They do however offer special ordering if you so wish. Check out the clearance racks for some killer deals!

Mi
Review №99

Best sporting goods store in the valley. They stock everything from hunting gear to ski and water sports gear, team sports, clothing, and much more. Great customer service and great quality gear. Highly recommended. Ive bought ski boots, ice hockey gear, clothes, had skis tuned, and more. Enjoy the outdoors!

Ch
Review №100

Wish I could remember his name, but I bought 2 bikes and he went above and beyond my expectations, even though they were really busy. Awesome service.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:145 Hutton Ranch Rd, Kalispell, MT 59901, United States
  • Site:http://sportsmanskihaus.com/
  • Phone:+1 406-755-6484
Categories
  • Camping store
  • Bicycle Shop
  • Sporting goods store
  • Canoe & kayak store
  • Fishing store
  • Gun shop
  • Indoor golf course
  • Shoe store
  • Ski rental service
  • Ski shop
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:10AM–6PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • NFC mobile payments:Yes
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