Great selection of games and systems and good prices on used/pre owned games.Store is very clean and well organized. Staff is friendly and knowledgeable of games, systems, and what products are coming out in the future and what systems they are for.Have been shopping hear for over 10 years.
Went to do some shopping and the store was closed. Never in the 8yrs I have stopped there has this happened. Jett was the heartbeat of this store. Just not the same since he left.
It began alright, I was with my 22 year old brother, and the employees seemed nice. However, it went downhill from here. My brother went to buy two of the new Call Of Duty games. One of the employees saw me and asked my age. I said my age (which was under the age of 18). They proceeded to refuse to let us buy both games, saying that we needed parent permission. They said that they could get fired for selling a game to me, despite the fact that I had my adult brother - who could legally be my guardian - with me. That means 2 things: 1. My brother could have just went in there by himself; and 2. They literally said that he was old enough, yet they still refused to sell both of them to him. Although the game was for me, what if it wasnt? We have been loyal to GameStop for years, however this was just plain silly!
I have been a pro member of Game Stop for years and this local shop has been awesome. Every time I shop at Game Stop in Kalispell the workers are very helpful and knowledgeable. They always lead me to the product I need for myself or the family. When I need suggestions for my kids at Christmas, they always have an answer. A few times I have had trouble with my game system and the manager has given me pro solutions to fix it. The have incredible deals through out the year.
Just got a pre owned switch game for a bargain price. Guys where nice too. I’d go there again!
The people that work here dont pressure you they just help you
I don’t normally give out 5 star reviews but this place is amazing the staff are very knowledgeable and helpful I have been able to find old Pokémon games here
Staff friendly and helpful but they have a limited selection on used games.
A employee is very rude and feels its important to answer product questions with political opinions about covid... walked out and bought what I needed online.
Thanks for the help finding the ps4 games, it made my boys day! The info and discount on the games was very appreciated 👌
Great customer service! Very nice and helpful when I was looking for a few things. It also has a nice selection of items.
They have fun game selection but they seem to never get a PS5 on hand.
Staff is friendly and down to earth, I love going in there for any of my gaming or anime needs.
Its alright games are pricey then online. Every now and then you will find a killer deal
The staff is always very helpful and its usually a shirt trio I get what I am looking for and I am out the door in no time and Im so happy we are able to go back and shop in store
Manager was extremely helpful and friendly. Offered ideas that were helpful and not pushy
The absolute worst online customer service possible. If you can’t find the product your looking for in store. DO NOT BUY ONLINE! Period. I couldn’t be more disappointed. Workers not only extremely unprofessional, but the entire buying process for one single product has been a complete headache the last 2 weeks and I still don’t have my product, even after upgraded shipping costs. Complete waste of time and money. Personally Never shopping at GameStop again after this. I would rather go to Walmart....
Love this place.many selection on games and friendly staff.
This is the place to go for any video game you might want. Its the only place in town to find a Nintendo Switch or Switch Lite.
Friendly staff, organized product, warrantied used product as well as carrying brand new. Trade-in value and good knowledge and recommendations
Very cool place got my first ever halo game they’re and got many other games not to busy usually people who work they’re are nice to! 10/10 would recommend.
Ive been going here for many years with my dad and have always loved it. However, because of COVID-19 they had no ps4 systems to i was directed to checking online. There were no consoles on there except for 1. So I dealt with it and I paid for my console. The payment went through and it thanked me for my purchase. I waited a couple days and when I went to check on my order, it said it was out of stock. What the H is going on? Not cool.
Great place for new and used games.
The owner is super honest and helpful.
Love the service you guys rock and great with kids
My kids LOVE it. I wish games werent so expensive.....😜
Gamestop is the biggest scam out there in business they have what you need but horrible policy and that they are just always overpriced and underdeliver
Really awesome staff, super friendly and engaged.
Game stop is good for stuff that you didnt think you wanted, but now need the people who work there are delightful, the only thing to keep in mind is that you should always check the internet for better prices.
Super helpful and awesome attitudes, even when helping my 5 year old nephew.
Best deals on games and consoles. Excellent customer service 👍.
Just like most Gamestops Ive visited theyre staff is great to chat with and are pretty well informed with most questions you might have when it comes to a game you might be wondering about.
Great people working there really
Great staff, awesome attention to pre-orders and what devout customers are looking for. Awesome place made better by great people.
Great customer service with a knowledgeable staff. Son became a pro-member very quickly and easily with a few tips from staff.
Always informative employees!!! Theyll always tell you whats going on and if not they know which to ask. Wide variety selection almost every counsel
Awesome customer service and very knowledgeable employees. Great deals on games and merchandise.
Good store the kids and I love stopping by
Great local GameStop. Every employee is extremely knowledgeable in all aspects of video game entertainment
Great staff. I always enjoy talking to them.
Great customers from all the staff, except the GM. Always seems to have a problem with working or answering questions. As of late some of the more senior staff are compensating by being more that helpful with insights and general knowledge of systems and games.
An awesome place with great games and great customer service and great employees to have conversations with
Jett in particular is always super helpful. Never a hassle when things need to be set right.
GameStop is my number 1 go to place!! No matter what its for, a new console, Xbox live, DLCs, accessories, or even a new game itself! I always feel welcome here and right at home! The staff is friendly and knowledgeable, the selection is great, and the environment is extremely fun! Theres also perks when it comes to buying with them. As a pro member you get discounts on products and games, free subscription to game informer magazine which gives you all the newest and upcoming games, events and consoles, and every perchance you make gives you points to earn free items all for only $15 A YEAR!!!! GameStop is the only place I shop for my gaming needs!! Life time customer!! Definitely recommend to any and everyone!!!
Went to buy a new copy of crash bandicoot for the switch. They casually put it in a plastic sleeve and sold it to me without saying the case had been opened. When I opened up the sleeve in front of them the case was scuffed up and the game had scratches on the inside. When asked they said the game was new, but it was the display case. I immediately returned it and was given a bad attitude with no apology. Shady businesses practice trying to sell used games at new.
I absolutely love GameStop. Great games for great prices.
Best place in the valley to trade in used games and get your hookup for new ones. Pre-orders are fairly priced to get and I cant imagine not having it.
Friendly staff and they try to make sure you leave satisfied
I was having several issues with my Xbox. I spent a lot of time on the phone with Microsoft and they could not figure out what was going on. The guys at the GameStop in Kalispell figured it out almost immediately. Great staff great service.
Jet is a wonderful customer service representative for game stop !!
Great store saved big bucks
I love how they always ask if I know the ratings it the games my kids buy and wont let them buy M rates without an adult
Good crew working in this store. Always have answers for every question.
Nice store with a lot of selections of games. Friendly service.
Always a great experience when I go into this game store to buy, sell, or trade games toward another game.🎮 Definitely recommend to others who play games on all platforms😎
Jet is always helpful with any questions I may have. Always enjoy when I go there to shop.
A decent amout of games and bargains... Good staff, helpful and have a good knowledge of stock in the store
Love the GameStop up here, all the people are friendly and knowledgeable!!
Always great place to shop, Jett the Store Leader is always polite, insightful and helpful, as is all of his staff.
Friendly staff, good selection. Tad bit pricey.
Good place to find games they could be a little nicer
Guy was friendly behind the counter.
Sorry, I think their prices are a but high and the one game we wanted didnt work. Shouldnt they check them before selling them?
Great staff, very knowledgeable and friendly.
Very friendly and personable.
Bought a ps4 controller with insurance and started having issues with it and they didnt give me any problems swapping them out.
Awesome as always
Amazing people! Great deals
Good prices, could be better on used stuff but ok
I always get personal service. When I ask about a particular game coming out they remember that I asked about it on my next visit.
Super helpful employees, great selection of everything.
Extremely rude doesnt comply with pre owned game returns. Ill never come here again
Friendly staff, great selection, and cheaper prices.
I bought 2 games tonight Wednesday June 28th 2017 around 7:30 p.m. when I got home to put the game in around 10:45 p.m. there was no game inside its casing. It was empty. Im going to call the manager tomorrow, if they dont replace the missing game or refund me I will leave this review standing. Regardless you should check your games before you leave the store.*I contacted them today and they were able to find my game, but they dont know how it happened, I just have to go back into kalispell (40mins away) to pick it up.
Ignorant customer service
They always have the games I want and more. Shirts, toys, and even old school game console games.
The staff are always friendly and helpful.
Solid staff, the manager is a great guy.
Its a game stop
Jett is amazing every time i go in there but the other guy is garbage like hes better then you, his time is worth more then your business. If Jett isnt there i ask when he works and i go back when hes there
Guys are really cool and are friendly when being helped! Ill be back soon GS!
These guys are extremely on top of making sure underage people dont play mature games. They wouldnt even let me buy a game (Im 22) when my little brother was with me. That was extremely frustrating and it has continued to be an irritation. However, the guys are all very helpful otherwise and know a lot about games which has helped to make a selection more then once. The store is also clean with a large and varied inventory. I do wish Gamestop in general sold more PC games. The rewards program is great too by the way, so if you are planning on using Gamestop a lot then I highly recommend signing up for it.This is a good Gamestop location, which is good because it is the only one in the Flathead Valley.
Very knowledgeable staff
Friendly staff asked a couple of times how I was doing n if I needed help.
Jett and his team are always awesome!
Nothing it makes you want to thank god there making all game available to digitally purchase. Treat you like garbage everytime I go in there
Always a great staff
Always a fun place to go!
I normally dont like GameStop, but theres an employee here thats one of the best.
They have to best workers
I dont have a high opinion of GameStop as a business but the staff here is friendly and knows thier stuff.
High priced, and didnt have what we wanted so we hit Best Buy
The guys are very helpful👍
Over priced, poor selection, as per usual.
Knowledgeable Staff with friendly service
Very nice people.
Dragon Ball collectibles and apparel 😍
Very good customer service
Always so clean