I spotted the mt10 on their website and immediately called and talked to a salesman to put a deposit down. The financing was all taken care of with a phone call and after a few days the paperwork was signed and we got the bike delivered right to our driveway, both the driveway and I were ecstatic! The guy that delivered it for us was very knowledgeable and assisted me in getting the settings and modes dialed in and completed setting up my 401K. It was what I would describe as a 100% perfect purchase in every way possible! I want to thank them again for the Red Lobster coupons, paying off my truck and a lifetime supply of free fuel!! Thank you Wild West and their employees for taking such good care of us, its greatly appreciated!!JK on the eats, truck and fuel thing...
Best buying experience EVER! The team at Wild West make you feel like family. I called and made all arrangements for my purchase and only had to go into the dealership to sign the paperwork. Rich was a super salesman. Sabrina welcomed us in and we immediately felt special. Chris made financing and finalizing the paperwork a walk in the park. I recommend Wild West 1000%. Love them!!!
Very pleased with excellent service experience with Patrick and the service team. They did exactly what was asked and more, highlighting as well and resolving same day an outstanding warranty issue not fully addressed by another local dealer! I would recommend them without hesitation.
All staff are very professional and accommodating. Very honest and straight forward. I just purchased a 2021 Can Am Ryker Rally . Thanks to Mr Rich(salesman)Rafe(parts) and Bret(finance).Mr Rich is in constant communication with me regarding my motorcycle, and Mr Rich is very professional and honest guy. I trust this Dealership and I would highly recommend anyone to visit Wild West Motoplex Motorcycle store. I really appreciate their professionalism and honesty.
Outstanding salesmanship!Rich is extremely knowledgeable about BMW motorcycles. Was very patient, answered all my questions, and I bought their BMW F800 GS!John in Parts also very helpful.Definitely recommend them!!
Rich was very helpful and answered all of my very many questions. Good overall purchasing experience.
I had an awesome experience with the team at Wild West. I worked with Alain on the sale, Chris on the business/buying end and finally with Jason on the delivery. All were extremely informative, helpful and happy human beings. I asked question after question and they always had a great answer. Go see these guys, you wont he disappointed.
Andrew was awesome, made the purchase experience very pleasant. He went the extra mile to check for a specific bike I was interested in and took a deposit to reserve the bike for me. I had to wait a couple months for the bike to arrive but I definitely did not want to go anywhere else!! I only wish I could give more stars!
Chris and Billy were awesome. They made the buying experience quick and easy. I was in and out with all questions answered, everything I wanted, and all at a reasonable price. Will definitely be making purchases here again in the future. Thanks guys. -Alpha Roofers and Construction
Always have a great experience here! Got my second scooter with Andrew and Chris and I will be getting my next motorcycle with them, too. They are always friendly and wanting to help out. The best motoplex!
From the moment we walked into the door, where we met with Billy Pine, we were made to feel right at home. It was very helpful to hear from experienced riders what the pros and cons were and it made selecting a motorcycle so much easier. We were then handed off to parts and accessories to select the gear and that too was an absolute pleasure. F&I was handled by Chris and he understood how anxious we were to take delivery and he did not disappoint either. Overall a great experience. If I have to criticize, I would like to see a wider range of gear to select from.
I feel comfortable to come to this store, the people are nice the salesman is friendly and helpful I will come again
I was looking for the Honda 300L Rally and have been talking with Billy Pine the salesman for a few weeks waiting for one to come in stock. Then the regular 300L came in stock and I got excited. After doing some research and talking with him about the waiting list for the Rally, I decided to pull the trigger on the 300L. Billy was great over the phone and in person. Then I spoke with Chris Sides with finance and he was fantastic as well. Got my financing done with Honda and got a great rate and couldnt be more satisfied. I was approved pretty fast once I unlocked my credit. Then I was done with the paperwork really quick and was out the door. I wasnt in the store for more than an hour which I was really happy about. I want to thank Billy and Chris for making my purchase quick and easy and being so helpful through the process. I am excited to be a new owner of an CRF300L.
The Service Department & Parts Department at Wild West Motoplex are the best in the business! Parts ordered my tires and got them in when promised. The Service Department installed them quickly and made sure all was good with my bike. They even washed my bike too!! Customer for life with Wild West Motoplex. 🍻
Everything about my experience here was fantastic. Billy was able to get me the exact bike I wanted, even down to the color and have me riding it in just a couple hours. Chris in finance was really easy to work with and explained everything clearly. Dont hesitate go check out Wild West..Ill most definitely be coming back here for my next bike!
Best experience I had buying a vehicle. Chris and Rich and Sabrina are the best. Love these people and the facility. Will be sending my friends and family to make purchases from here also. Absolutely impressed.
More than 12 weeks it took them to do poor quality work this machine was less than a month old and garage kept before they got ahold of it. The more I deal with this the worse this company has become. They even retaliate against other businesses and people for telling the truth on reviews. They absolutely failed to care for my equipment. WW did no6 take care of or clean it. This was left out in the weather and filled with water. They Failed to put factory stickers back on and did not complete the job. The windshield was rigged on instead of properly installed. The decals they did remember are bubbled and crooked. I have attached several pictures but have many more photos and videos of issues that I listed.
Everyone at Wild West was great! Super helpful and willing to give you their time and attention! Andrew was the salesman that helped me and he couldn’t have been better! Excellent service and business!
Alain,My experience at Wild West was one Ill never forget. I walked in and was greeted by Alain, He gave that personality of professionalism and experience. I purchased a Kawasaki 2020 Zx-636 KRT . The process was effortless Im honored to be a customer. I will surely be back for my next. Thank you Alain for your professionalism and knowledge of all aspects regarding the sale. Salute
Great service, easy in and out. Alain was awesome to work with!!!
The team was responsive and did follow up with me on my interests, which led to my purchase. They also were honest and forthright in communicating technical details, lead times, and suitability of vehicles to riders, etc. In other words, I didnt get the feeling they were just trying to get a sale. They actually discouraged it, in one instance, where it wouldnt have been in my best interest. Overall, good experience, prompt support, satisfied buyer.
Rich in the sales department was quick to find what I was looking for. He worked around my schedule to ensure I was able to purchase my Mule with ease. Everyone at Wild West from the sales department to financing were extremely helpful and gave it to me straight. I feel this place really looks out for the customers best interest in every way. Great experience!!
Everyone at Wild West Motoplex are super friendly and helpful. Billy and Chris walked us through the buying process. Never felt pressured or rushed. Very knowledgeable staff at the parts counter too.
Location was easy. Sales peeps were professional, open, honest and helpful. They had the exact dirt bike I was looking for. Very friendly. No high sales pressure.
Chris and Andrew were phenomenal from the beginning with great customer service. They were helpful around any questions I had and had wonderful communication skills. Because of them, I am a lifetime customer and a new owner of a SuperDuke.
Couldn’t be happier with my experience! Purchased a 2021 can-am outlander from Andrew in sales. His product knowledge was outstanding. Financing with Chris was a breeze, he took his time to make sure I knew every detail of the terms. I wouldn’t hesitate to do business with these guys again!
I’m located in Austin, I called 10+ dealerships all over the state looking for the bike I wanted. Wild West provided the most competitive quote and excellent service. A very laid back and easy buying experience. Would certainly buy here again.
I came in to take advantage of a coupon that Kawasaki sent me, due to me purchasing a new 2020 ZX-14R. Thanks Kawasaki and also to Wild West Motoplex and their parts and accessories staff. Because, I was able to be helped out by one of their staff members that took the time to find me a good tank bag for my motorcycle. I picked one but, he found one better than I picked out for relatively the same price. Good experience and good service. Will be coming back for more.
Good customer service. Seem to really want the best deal for their customers. As a first time motorcycle buyer it was a great experience.
Simple and easy purchase experience. Chris and Billy were good to work with throughout the transaction. Next time I’m in the market for a toy they are reps for, I’ll go see them. You should give them a call and let them help.
First off we had to drive 8 hours just to come get the PWC and we were absolutely exhausted from the drive but they made us feel so welcomed and awake! lol We had no issues whatsoever and possibly had the best deal ever! I highly recommend Rich and Chris out here at Wild West. They made us feel home and like we were family to them.. It was worth the drive! 12/10
What a great group of people at Wild West. I never go there that I dont feel like Im a special customer...and Im not riding a $30k bike or anything. Just great service, parts, no pressure sales people. Im glad to support a local shop. Its not cheap but the quality of the service, facilities, and the people make it worth it.
This is a great place to buy any and all your powersports needs. All the salesman are completely cool and they provide an amazing non pressure environment. One that I have never experienced before.They sold me my dream bike (Yamaha R1) never once did I feel pressure to buy it, or any of its possible add-ons. I did get their extended warranty.Give them a chance when looking for anything from dirt to water or street.Thanks you Wild West Motoplex, I can honestly say from start to finish this was the best dealership experience I have ever had.
Recently had some work done. Price was competitive with what dealers charge. Turnaround was VERY FAST. Expertise on repairs is as high as it gets. Wild West does the job right. Dan and his staff take pride in their work! Highly recommended for service work
Definitely the easiest new bike transaction Ive had. Thanks Billy + Chris.Plus the store always looks great!
My husband and I were looking to purchase a Yamaha Waverunner. We browsed online before going to WWM to figure out what we wanted. We walked in looked around and decided to ask some questions since it was our first time buying a new Jet Ski. Bo was the rep that helped us and he was amazing. Explained the difference with the Yamaha Waverunners and inquired as to what we were looking for. My husband fell in love with a 2021 Yamaha FX SVHO and BO helped us get the application going to finance it. He was very patient and answered every question we had. Once we were approved by Yamaha, Chris Sides took over in explaining the financing process and closing out the deal. Everything was very smooth and both Chris and Bo worked hard for us to be able to take the Jet Ski home the same day. Which we did thanks to Chris working with Yamaha to get everything approved before their closing time. We couldnt be any happier that what we are. My husband has a new toy and he loves it. Thanks Bo and Chris for the fantastic job you both did with us. Our next toy will be a Can Am Spider and we will definitely be coming back to you guys to purchase it.
Wild West Motoplex is my new #1 place for buying motorcycles. Fast and easy, called Alain Guembes in sales told him what kind of bike I was interested in and asked him for his best price out the door, with out thinking twice he gave me a price which was less then the others. By far one of the best places to shop at. Alain Guembes in sales and Chris Sides in finance were awesome to work with. Before buying your next bike give these guys a call.
The store is amazing and they have inventory for days. Billy and Chris both were very professional and friendly. They answered every question I had I will be a returning customer.
Wow ! Words can not express the significance of this purchase. For starters, I grew up in Katy Tx and always dreamed of getting a motorcycle from this EXACT DEALER. They have been in business for over 37 years.Today, I fulfilled my promise to my Son Zeke. RICH MCKELVEY our Salesman did a wonderful job taking care of us from start to finish. We bought a 2021 Honda CRF250f. The price beat all of my local San Antonio dealers, however it is not always about price. His honesty and sincere desire to work with me is what closed the deal. It was well worth the drive from Boerne. Once I teach my Son how to ride, I will be back to buy me a 2021 Yamaha YZ250FX from them. I would highly recommend this dealer and A VERY SPECIAL Thank you RICH MCKELVEY for going the extra step to teach my Son how to load up his brand new bike. He was starring at it all the way Home.Thank you,Earl Styles
Wild West Motoplex was a pleasure to deal with. Rich McKelvey was knowledgeable, courteous, and enthusiastic sales person. Rich provided a great experience and was quick to respond. We worked out entire deal almost completely over the phone.Chris Sides in finance and Rafe in parts made the rest of the process super Smooth. No games at all. I’ve been purchasing motorcycles for along time and Wild West was one of the best experiences I’ve had in ages. Very customer focused. I highly recommend Rich and Wild West for your BMW motorcycle or other two wheel need.
Wild West Motoplec is the place to buy your next off-road machine. Rich McKelvey over in sales was awesome. He had a good answer to ever question I threw at him. Chris Sides was also a strand up gentleman. Super easy to work with made my motorcycle buying experience a breeze. John is parts also showed great hospitality. I bought a Bluetooth helmet adapter and John was not hesitant to help me install it! Overall experience was a 5/5. Thank you to the whole team
If youre looking to buy a motorcycle for the first time, or to add another one to your collection, look no further than here. I was helped by none other than Mr. Richard or Rich as he goes by. Excellent fellow, genuinely cared about my experienced and was incredibly helpful and easy going. Also Chris Sides, the financial manager was fun to banter with and made the financing process incredibly straightforward. Easy breezy. Im looking forward to visiting them just to say hello when my bike needs its first service. Thank yall for the great experience.
Just purchased a new BMW GS 1250 and can’t be any happier. The entire purchasing process was a breeze start to finish. Rich McKelvey was outstanding with terrific communication all along the way. Please make sure you ask for him! I would love to praise Melinda and Chris too! I highly recommend Wild West!!! It will now be my go to dealership when buying a new motorcycle in the future.
Brought a 2021 zx10r from Billy and Chris it was a no pressure sale. Was very informative and helpful. Bilke had a check engine light brought it back and they took care of it with no problem.
Good store. Just beware sales people will sell you anything. Talk to their service department before you buy accessories that void your warranty.
First class service from Rich McKelvey and Chris Sides. I drove 45 minutes down to Katy Texas to look at a used bike and ended up buying it after a test ride. Great customer service from Wild West. I recommend everyone to go see them. Thanks guys.
Billy (Sales) and Chris (Finance) were really good to work with. They got us hooked up and on the road with new bikes! The parts guys were very helpful, too.
You brace yourself going into a dealership. Prepare mentally for the oncoming pushy salesmen. And then they dont come. Instead, you get friendly people who dont try to push anything on you. Theyre helpful. They listen. Theyre accommodating. We did everything online and phone calls, only came to the dealership to take a look at the motorcycle and signed all the paperwork then the bike got delivered at a reasonable fee. That was my experience with WWM. *Note: They let my dog took pictures with any motorcycle that they have
Good people work here! Bought myself a Honda and they took care of me professionally. Great buying experience, even the finance dept was great. Greatly appreciated that they went out of their way to help deliver my ride. Great dealership!
Billy and Chris did a great job. Very nice experience. Got a great bike for a great price.
Andrew from sales and Chris from finance helped me get my 2022 Kawasaki Mule Pro Fxt. They were professional and knowledgeable about what I needed. I would definitely recommend this place of business to anyone.
I would like to thank Alain my sales rep and chris in the finance department for making my purchase a swift and painless transaction.Alian is very knowledgeable about, and happy to help..thank you all
The customer service here is amazing! Billy answered all my questions with no bs no extra fees etc!!
Chris and Andrew and Alain were all awesome. Thank you guys!
Still an issue. Even more so now. In over 8 days less than 12hours worth of work has been done. Let that set in. Would have been better off driving a few hours to another dealer/ service center. Which is what I will be doing from now on if I ever need anything. Their sales tactics are a lie and they have employees and fake accounts leave false 5 star reviews.
The guys there were very helpful in getting me what I wanted, very understanding in my needs and wants in a bike. Rich, the salesman went above and beyond to help me for me the right bike for me. Bret as well went above and beyond to get my financed through the right lender to give me the payments that I wanted. I would recommend you go to Wild West Motoplex for any of your motorcycle, jet ski, side by sides and any toys like that. They will get you what you are looking for and most of all they make painless and easy and they do it all with a smile. Thank you guys very much for your customers service, I am customer for life
I drove to Wild West Motoplex from Austin, TX and would do it again. Im in love with my Honda Metropolitan and Wild West Motoplex made the purchase seamless.As a female, I know many dealerships will try to quote me higher prices- which is exactly what happened when I called competitors to Wild West Motoplex. The MSRP for the Metropolitan is $2,499. Another Houston dealership quoted me $4,200 as a walk-out price. After I said that my boyfriend had already been quoted ~$3,700 as a walkout price for the ruckus (a higher MSRP-priced scooter) at Wild West, the salesman said Okay, if you put down a deposit now I can let you walk out for $3,840, but Im going to get in trouble and youre getting a steal. That was gross and sleazy.I thought it couldnt get worse. Next I called a dealership in Georgetown, TX. They quoted me a walkout price of $4,500.I decided to show up with my boyfriend at Wild West when he was buying his ruckus to see if I could get a better quote on the Metropolitan. Billy here at Wild West quoted me around $3,400. This was exactly what I was expecting to pay. The team also didnt pressure me into any add-ons, but let me know my options (like adding an extended warranty).If you are a female buying a scooter, motorcycle, or anything else, I highly recommend purchasing from Wild West Motoplex.
Everyone : my salesman Alain, Chris handling the paperwork, Indy on the parts counter AND the guys in the shop who set up my bike are great. Friendly, competent and helpful. This is my 2nd bike from Wild West i came back because of the service.
Great place to shop around and buy a new bike, they are super easy to work with and very helpful, Rich worked his magic to get me an R-7
Only took 20 minutes to buy the motorcycle. Would recommend
Walked in. Picked my bike; ran my credit; all done and on the bike less than an hr. Great job Andrew and Brett.
Very helpful staff. They make new riders feel welcomed. If you need a bike go ask for Andy, he was NOT pushy and he did not try to upsell me on a more expensive bike. He listened to my experience as a rider and what I was looking for. In the end he sold me a BEAUTIFUL Honda CBR500r. The finance guy (I believe his name was Chris) was super patient and walked me through all of my paperwork and answered all of my questions. It is also noteworthy that this transaction took place towards the end of the day when these folks would be heading home, yet the did not try to rush me, in fact it was the opposite, very laid back. YALL HAVE A CUSTOMER FOR LIFE!
This is our second ATV purchase from Wild West and once again this experience was very smooth and successful. Billy directed me to exactly what we were looking to buy and had everything ready for purchase processing in minutes. Chris handled our finance closeout and the entire transaction took less than hour. I highly recommend Wild West Motoplex and well be returning for our next purchase.
Excellent, excellent -5 Star dealership! From the moment we started discussing the Gold Wing to the day I picked it up the experience with Wild West Motoplex was outstanding. My sales person Bret Barnes kept me informed all the way through the sale. We drove from Fort Worth to Katy (over 4 hrs.) to get this Gold Wing so communications was very important. When I walked into the dealership – it felt like family – the receptionist was friendly and kind, she immediately notified Bret I was there. Bret had made sure my bike was ready, fueled and software updated. One of the marketing people gave me a tutorial of the Gold Wing menu screen (there is a lot to see here) and helped me get my phone paired with the Gold Wing. Then it was time for financing – Chris Sides (Business Manager) had everything ready. No pressure here at all. He explained all the packages in detail and left it up to me what to add or not too. Papers signed deal done and out the door – great dealership to work with – just outstanding!
Awesome job, thanks to Bret and Chris my purchase of the BMW G310R was simple and easy, 5star attitude and effort. I cant believe I finally have a new bike! I have always picked up a previously owned before. Thanks everyone at Wild West Motoplex who was involved with getting this prepared for me to enjoy the RIDE! Especially the technician and detail crew. I would definitely recommend sending a friend or family member in.
I submitted a service request via Wild Wests website. Was contacted quickly confirming my appointment. Service completed at a fair price and timely manner. Pat answered all questions. Cannot expect anything more. Ill be returning for future work.
All the staff, from Sales through Finance and Delivery were knowledgeable and helpful. I had an excellent experience shopping for my bike at Wild West Motorplex and will return when it is time to upgrade!
Wonderful experience I totally recommend Chris and Billy these guys got me in and out with no hidden fees will definitely be returning!!!
Our buying experience was great! Wild West was the only dealership within a 100 mile radius that actually had inventory. The sales team and the financial department were both great. Go see Billy he’ll take good care of you!
I purchased several 2020 KTM 200 Dukes for our motorcycle training academy “Safety On Two Wheels” from Richard at Wild West Motoplex. He worked with me on the initial purchase price and all of the staff I met were extremely friendly and knowledgeable for my questions. They have the best selection and widest variety of all types of motorcycles in the Houston area. Great people to work for and I will buy any future bikes from Richard at Wild West Motoplex
Rich and Chris were great guys and helped me get the bike of my dreams. Ive been talking to Rich since January, and he kept me up to date on delivery and inventory details. The shop received my Rebel 1100 Tuesday and it was built Wednesday.I went to pick it up and Chris helped me out with the finance side, and we came to terms that worked for both of us. Both were good guys and easy to talk to. Ive only ever bought 2 brand new vehicles, and both were Hondas bought at Wild West. If I need a 3rd, Im calling them first.
Awesome experience buying my son our first dirt bike. Were new to this and the team at WWM (Bo, Rafe, and Jason) made sure all our questions were answered and made us feel very comfortable throughout the entire process. Looking forward to continue to deal with this team.
Best service I got over the phone. Sadly location in my own city lost a customer but I’m glad I was able to find what I wanted, hassle free and it was the quickest process I’ve had purchasing.
The experience was efficient and seamless from purchase to pickup. Chris and Billy were both helpful, fast, and spent the time I needed to get my arms around my new purchase. I will definitely come back again.
If you are in the market for a new ATV, bike, UTV, etc. then go see Rich and Chris and they will take care of you.I started off by using the “Text Us” feature on their web page and was impressed with the prompt response from Rich. After making my decision on the model ATV I wanted to purchase, I gave Rich a call and we set the deal in motion.Upon arrival, Rich was very polite and helpful while making sure I had everything I needed and was thorough with the inspection of my new Honda Rancher 4x4. Chris too was very polite and helpful while we went through the paperwork.I highly recommend visiting these guys at Wild West Motoplex in Katy - you will not be disappointed!
Wild West took care of business. 6 month old BMW R1200GSA with dead battery - the folks on the Gulf Freeway said no way since I did not have proof the battery had been on a tender. Wild West said no problem, here is another battery.
The Service department at Wild West Motoplex have been essential to allowing me to ride another 23K miles in 2019. I now have over 96K miles on my 2015 BMW K1600GT. All the maintenance and service work has been done by the service department at Wild West Motoplex. The group have always been very accommodating in scheduling and completing any service work. Without this team, I would not have been able to have such great experiences on this magnificent motorcycle. I look forward to working with Dan and his team in the new decade!
Overral great experience. Originally submitted a message online. I recieved a quick and informative response. At the dealership staff was very nice and attentive. Brett helped me through most of the process. He was amazing. One the of the best experiences I have had at any kind of dealership. Also, live my new bike!
The people are great and helpful and they have quite the selection. The financial rep Chris was helpful and informative, letting me know exactly what I was signing up for.
Paid almost 1k for extended warranty only to find out there service did not want to cover a bad clutch on 4wheeler. After a month and a half in servicenot exageratingI got a call only to be told they could only repair a Recall that had nothing to do with why it was there and on top of that they still wanted me to pay labor cost of 110. I would not recommend this place to anyone.
Bought a new Goldwing from Wild West Motoplex. Alain was really good to work with and helped get the ball rolling. Chris was great at the paperwork and very comfortable at what he does.
Probably one of the best dealers Ive been to. Spent about half a year looking for a bike and found it here. Got a deal and bought it without any issues
Bo and Chris were great to work with. They put their hands on a very hard to find Yamaha Waverunner and made the sale and pick up easy. Highly recommend!
This is my first motorcycle, I drove 5 hours from Dallas to be here.I really had a fantastic experience here.They are professional and niceSpecially Alain Guembes - SalesChris Sides - Finance managerThey were helpful and great peoplereally appreciate you guysWill definitely back here for my next motorcycle
Great place to buy a motorcycle. This is my first bike and I will definitely buy from them again. Bo @ sales, Chris @ finance, John @ services helped me and my wife on the helmets and Jason who delivered my bike. Thank you all!
Stopped in today to buy a battery for my Goldwing, walked past 4 employees and no one greeted me, waited at the parts dept holding the battery. The parts guy was unable to look up the battery I required, wanted to sell me a battery rated less and said it was the only one for my bike. I know Goldwings have used 2 different batterys in the past are they are both the same size just different CCA ratings. Took my business to the large motor cycle shop down the street and got the battery I wanted and a $500 helmet I was also in the market for....Wild West service sure has tanked since I bought my bike there a few years ago.
100% satisfied with sales and service. Alain and Chris went above and beyond. If you want to be treated right by a professional sales and service team with competitive prices, go see the guys at Wild West Motoplex. You will not be disappointed.
From Rich in Sales to Chris in Finance these guys were top notch professionals. No high pressure and very informative to ensure you make the best decision for you. I definitely recommend Wild West Motoplex!
Awesome experience was very friendly staff! Billy in sales was awesome and Chris in financing was fantastic!My First Time “ purchasing a new motorcycle ! Thank the Lord they have Billy in Sales and Chris in Financing. I felt comfortable and relaxed on my purchase. I did not need financing but Chris took care of the paperwork smoothly and Billy took care of the sales and most important the SERVICE of the purchase. Thank you! Highly recommend! Kevin