This place is absolutely amazing! Its such a great environment for friends and families. There are so many options of toppings with the biggest variety of yogurts I have ever seen. I love this place!

Horrible experience. Half the flavors were not available. They had a trumpet player snd the sound was bouncing off the walls. Made it impossible to hear anyone talk. We had to sit outside in the heat. And they had NO napkins! At a yogurt shop? This was just awful. Never again.

The yogurt was delicious. There were a nice variety of flavors and toppings. The place was clean and there was sanitizer available for customers use.I will go back again!!

Today on August 23 around 4 pm my wife picked up my daughters and decided to take the girls to get froyo and as my wife arrived she saw people leaving and as she got the girls out she walked to the door and it was locked my knocked on the glass and called the store three times while standing out side in the TEXAS heat trying to do business with the store but the young white girl made eye contact with my wife multiple times and didn’t acknowledge her presence once while both my children who are under the age of five had to wait out side to see if the store was closed or not to get froyo. So my wife went back to the vehicle and put the girls back in their seats and as my wife begins to back out the young white lady turned on the sign that’s located on the side of the building and not in front of the store and proceed to unlock the door as she backed away from the store while still being disrespected by an employee of u-swirl who looked at her while doing.This would be the location as well25621 Nelson Way #130, Katy, TX 77494Thank you.

Amazing Service the young lady who served us our toppings was very friendly. The frozen yogurt was delicious and the trumpet player who was playing did an amazing job, sounded very clean and good, would pay to hear him again. Overall very good experience hopefully we can see that young trumpet player and the friendly lady the next time we come.

Great place to go for yogurt in Katy! Faith did a good job! Will come back another time. 👍

Went there to have yogurt with my son and my husband and it was an amazing experience. Stephanie was very sweet very helpful and the restaurant was very clean And the yogurt was amazing. Will definitely go back.

Pulled up to the establishment at 3:45pm, hours on the door say they close at 9pm. There was a lady, man & child at the table eating yogurt, yet the front door was locked. There were no signs posted saying they were closed, I looked closely because I had my daughter with me. If you are aware there are times the business will be closed there should be a sign up making customers aware.

Big yikes, horrible experience. Half the flavors were not available, and that’s not even the most embarrassing part. As we’re walking up to the store, I can visibly and clearly see the young lady through the window mad that customers were coming in and disturbing her time with the 3 other what I’m assuming friends are all hanging out around the table. No enthusiasm, no smile, just annoyance time was being taken away from hanging out with friends. As soon as we paid for food, straight back to the table with friends and she was there until another family came in. Same face, and when the lady with her kids asked what to do as she obviously wasn’t familiar with the place, smirks and laughs from the friends as if something is funny about a paying customer asking about the product you serve. Very unprofessional. I most certainly won’t be back with my family.

Very clean, they have safety measures if you wanna use them, but masks arent required. The staff wasnt wearing masks (I prefer they dont), but did wear gloves. They were really friendly too! It was a sight for sore eyes! Really enjoyed my experience. Would 100% come back.

My 10 yo son & I visited. Amanda was incredibly friendly and welcoming. The store was clean and equipped with a self-sanitizing station.

Normally this place is great. This time they were out of a lot of flavors. But that wont stop me from coming back.

Ive been here a few times, great service, clean place, a girl named Melody was so sweet and helpful, the only thing, the only thing I didnt like was that most of the machines werent working and didnt have that many choices. I hope the owner understand this will effect his business.

Place super cute for little ones. Had little section for them to sit. Ton of flavors. Customer service could have been better.

Friendly environment. Fast attentive service. Delicious treat anytime of the year. Only complsint is they are out of at least 1-2 products each time Ive been which is fairly often. Still, I highly recommend this U-Swirl!

The kiddos Loved this place. Pretty cool!

My kids really enjoyed their yogurt with all the fixings. Nice variety of flavors as well.

Visited Uswirl for the first time last week. I had no idea this place was here. Truly, a hidden gem here in Katy.I brought my 4 year old baby girl on a mommy-daughter date. She LOVED the Cotton Candy frozen yogurt and ALLLLL the toppings she could choose from! The Frozen Yogurt was creamy and delicious. We enjoyed every morsel, and ate every last bite.Amanda, the manager, was not only attentive to us but also to the other customers that were there. Any downtime she had, she spent cleaning and sanitizing all the tables/booths/chairs. I noticed immediately how clean it was when we first walked in. Something I very much appreciate, especially with everything going on, as a mother I constantly worry about my children’s health. Seeing Amanda taking all precautions seriously to ensure the health and safety of her customers, pretty much sealed the deal for me on making Uswirl a place I will continue to visit regularly.I gave Uswirl 5 stars based off of cleanliness, deliciousness and the AMAZING customer service ONLY.I don’t want to give a lesser rating because of things out of employees control. But there are some things that I noticed the facility needs not only for customers but for employees SAFETY as well.*****My constructive feedback is for the owner (or whomever controls the lighting outside of the establishment).The biggest concern I noticed is the lack of lighting outside the strip center. There needs to be more visibility in the parking lot. I went on a Saturday around 8:30ish pm and almost drove right past if it wasn’t for my GPS. Also, hours are extended until 10:00pm on Saturday. I’d say that’s the most vulnerable time for anyone inside Uswirl. Inadequate lighting jeopardizes the safety of anyone walking in the parking lot around closing time. Especially for whomever is working that night and responsible for having to count/ balance the register.

Pretty standard self-serve frozen yogurt joint.

Building was hot, half the selections were out of order, and not an employee to be seen...

My kids love it here because they get to design their own special dessert! Yummy!

Great experience and delicious yogurt!!

Really good spot and lot of variety in flavors and toppings

I love going here for frozen yogurt! My favorite flavors that they serve are cake batter, and a pomegranate flavor. The only issue I have with this place, though, is that sometimes some of the flavors havent finished freezing, so I am unable to get them while I am there.

Under new management and Im very impressed! Kevin was super helpful and offered wonderful advice on awesome flavor combinations. Thoroughly enjoyed the whole experience! I will definitely be back to try new things coming! :)

The place was nice and the service very friendly but the ice cream itself wasnt as great as the reviews that were posted. A lot of what was labeled ad frozen yogurt was more slushy then yogurt. Its not enough to entice me to want to return...

I enjoyed the selection and flavours!

The yogurt was very tasty and fresh! The employees were extremely friendly. The customer service was refreshing. They have also added drinks and establishment looks updated.

Great yogurt and add onns for better taste

They only had 4 flavors

We walked in to get frozen yogurt and the guy working there was sitting in the back on his phone. Took his time to walk to the front. He was rude and did not greet us. I thanked him three times and did not reply at all. He kept staring at us in a weird way. I think they should hire someone who smiles and greet customers. First time and last time at this place. Zero stars for sure.

Provided sample cups. No free water. Flavors were great. Clean environment. Has a kids area with toys. And one bathroom for women and another for men.

We visit this location a few times a month. Yogurt is always good. I have noticed the tables and chairs are getting quite dirty and could use a deep cleaning. Cleanliness is a big factor and if I continue to see it become more dirty, I will stop visiting this location.

Veryyy delicious and very nice and customer friendly... definitely will be back !

Friendly and delicious

Very good frozen yogurt. They have several flavors that make easy good matches available. Like hazelnut with coffee. Also there are plenty of sides to add (from fruits to chocolate). The only downside is that it is a bit pricey. Aproximately 7.5$ per cup

Good place. Not cheap but none of the fro Yos are anymore. Good flavors, nice atmosphere. Also got a good parking spot

I love this place !! So many choices and the buffet of add on s,, (brownie bits oh my)is the best. Friendly staff, I went when they first opened and met the owner and his daughter. Every one so welcoming !! Its clean and can eat in or to go. I highly recommend giving it a try !Yogart for dinner,,why not ?!!

I can only describe this place with one word; AMAZING!!!!!

I was there on May 20th at 6pm. Teen worker was friends with teen customers. Spent time hanging out by their table next to ours. Teens using bad language repeatedly.Inappropriate movie on (not for young kids)Dirty tables, sticky floor.Wont be back

Kids and I love the tastes...

I really enjoy u-swirl, however they lost a star this visit b/c half of the flavors were not working...

Great place to relax and eat

Amazing flavor and EVEN better service the man working had excellent customer service & was helpful and tidy!

Pretty good place. I see now there are smaller cups.

This place is very good it has many selections of frozen yogurt and has amazing toppings like mini mochi, kitkat, Snickers, cake balls, cherrys, and many More. I would definitely come back!!

Good yogurt. The place seems clean enough. The manager, mandisa, had really good customer service and is very helpful. Id go back.

We love U-Swirl! It’s our go to spot for frozen yogurt!

Great place. Froyo is super delicious and the toppings are always fresh and on point. Also, the employees are lovely and helpful as well. Ill never forget the day that I was just so tired all I wanted was froyo to make myself better. Finds out at the moment I got to the register my debit card wouldnt work. The girl behind the counter decided to pay for me. It was like $6 or something. So I came back two days later and gave her a $20 for doing something kind for me. This was about 2 years ago.Girl- if you ever see the message, thanks again from the bottom of my heart.

A fraudulent charge was posted on my First Hawaiian debit card from this location. I live in Houston now, s d the last time I visited s uswirl was at the Heights location, where there was a sketchy looking employee, as described in a prior review. Now I wonder if their employees are fraudulently recording our cards for personal use.

The yogurt was great ! There machines were clean and the workers were really nice and helpful!

Love the flavours. Friendly staff always greeting. Great flavours for non fat

Insanely great yogurt (I cant tell the difference between ice cream)

Really pricey, spent $68 for my family of 4. Ill be looking around for other places before I venture back over here. The Frozen yogurt was decent though.

The main problem with this place is the cleanliness. The womens bathroom was filthy...it looked like it had never been cleaned. The toilet seat was filthy, there was used toilet paper all over the floor and the sink was stained brown like it had never been cleaned. When I see an unclean bathroom in a food establishment, I assume the kitchen is dirty too. That may not be the case here but its usually a bad sign. The tables and chairs were dirty too...it didnt look like they get cleaned very often.

Good fro-yo. Lots of toppings. Build your own and pay by weight.

Very good place and the younger girl attendant, its very nice and make a great job every day ! Congratulations !!

Friendly and funny service. A good variety of yogurt.

Used to be our go to fro yo place but lately its gone down hill. Went today and almost all flavors were out and still had 2 hours till closing. Also been and all the toppings were a mess . Close to home but might need to find a different place

Loved it

Lots of seating, clean, and delicious! Very kid friendly with cartoons playing and padded seating.

Different flavors of yogurt, yummy! Different toppings, even more yummy! Must go!

Good, delicious variety of frozen yogurt, good customer service, clean place!

Yogurt very good and staff is very pleasant

Fro-yo was delicious, had great add-ons, and super kid-friendly!

Its ok if you want to try something different, nothing like Baskin Robins

Yogurt was great! Customer service was good also

Very clean place and the yogurts are one of the best. 👌

So friendly and yummy yogurt!

Great place to relax and eat yummy yogurt ice cream!

They closed earlier than posted on 3 trips, and if its within 2 hrs of close the kid behind the counter says they wont put out more toppings

Great place. Kids love it.

Love the bursting boba!

Friendly staff, clean spot and yummy flavors

Great Service with great flavors!

Twice they have closed early by more than 30 mins to an hour

I love their Froyo

Best fro yo in town.

Not very impressive compared to other Frozen Yogurt shops.

The yogurt is absolutely the best

Fresh toppings and plenty of choices

Great place!!

Great spot to beat this summer heat

Great place!

Clean, easy and always welcome

Yumm!!

Very clean, tons of toppings

THEIR ICE CREAM IS BLOODY DONT GO THEIR

Kids love it

Pretty good

Great deserts

Love the variety

Delicious!

Best place ever!!!!!

I liked the space, the ice creams are good, it has a space for children to play. The attention was pleasant. I recommend it.

Excellent products

Excellent desserts

Our obligatory stop on Sundays