I took a strawberry yogurt, which actually tasted and looked like a Sorbet. On Asking the cashier Phil Hartman, he confirmed it was a yogurt . I asked him to confirm if it was actually correct as even the online photos looked different & there didnt appear to be any creaminess to it . He had a very condescending attitude and was rude & didnt seem to care what I was saying .

Went to BAM to return a book and, got a $2 off coupon to try the yogurt, but when I went to YM i was told to pay full price. Im confused why we received the coupon and werent able to use it. This was in Katy mills mall, Katy tx, January 5, 2021, between 3pm and 4pm our cashier was Cory m. The yogurt was good btw but me and my girlfriend just felt dupped by the coupon. :(

Really poor customer service with kids that work there and act as if they could care less. I asked what time they closed the little girl said 10 we I got there at 9:15pm they put everything away and with no customer service just nasty said “oh you can get yogurt but no toppings”. Then we I returned to ask for a manager she thought I left and was talking about me with her coworker...If you want great customer service and a place that holds up to there word then this is not the place....

I love the different flavors of yogurt! Something they change out the flavors so it could be a hit or miss if youre looking for the same flavor! Delicious and I love that you can add different ingredients to your yogurt!

I love coming here! There’s awesome flavor options and so many toppings to choose from. There’s something for everyone.

Me and my family of 6 arrived after a movie, 20 minutes to close, and everything was put up. I asked if they closed early and the kid cleaning said we could still get yogurt but no toppings. Really? What’s the point in that ? Absolutely ridiculous. We will never be back. Disappointed kids, should have gone to the Orange yogurt shoppe instead of wasting our time coming here. Now it’s too late. Boo Yogurt Mountain.

This place could be so niceLocated in books millionYou can read and eat nice yogurt with lots of toppingsBut in the mall😞This means gangs of junior high kidsBoisterous and sampling without payingSpoils the experience on a weekendBesr to go eaely in the week

The yogurt is so good and the people that work here are SO nice!

I go here to relax after a long day of shopping with the wife

Yummy frozen yogurt with nice varieties of flavor and lots and lots of toppings.

Not enough flavors to choose from but what we got was good

Tastes like ice cream, but much better.

Wonderful yogurt, excellent service! Had a very nice experience.

Cant believe i willingly spent $9 on one cup of yogurt here. their yogurt doesnt even taste like frozen yogurt should! more close to the ice milk you get for free at the end of a meal at a chinese buffet. the toppings are nasty & arent fresh. such a waste of money, dont even consider getting anything here. go to menchies, pinkberry or orange leaf for some actual good froyo.

Not really good. A coffee bar in this section would do so much better!!

Great, no spreak Engrish!

Very tasty and delicious healthy food.

Definitely try the cookies and cream, it’s the best!

Its a really messy place, with dirty tables. The frozen yogurt is nasty and the most of the toppings arent fresh. It was the first and the last time Im coming here to get froyo.

Was ok. A little pricey and out of several flavors.

Need more flavors.

Awesome service with Jensen tidwell

What a shameful place, they dont accept any money papers bigger than 20 dollars ! So to buy yogurt just bring money paper less than 20 LOL !

Good yogurt but bad service, closing 25min before time....

Mango was delicious.

My grandkids like this place.

Great treats!

Very disappointed

Not satisfied at all…

Healthy and Delicious ice cream.

Ewwwwww