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Ashly Fine Rugs
20425 Katy Fwy #300, Katy, TX 77450, United States
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Ashly Fine Rugs

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Ja
Review №1

Ashly Fine Rug associates took the utmost care with my Oushak rugs and restored them to their original beauty!!! They got the wine AND pet stains out of the rugs!! The team even picked them up and placed them back in their respective rooms and under furniture!! 5 STARS doesnt even cover their services! They deserve 10 STARS!!

Lo
Review №2

My elderly parents have a rug that has been passed down from several generations. The fringe on the rug had become tattered and worn down so my mom wanted me to find a place that would remove the fringe, repair and clean the rug. I knew right where I wanted to take it as Ive been a loyal customer to Ashly rugs for 10+ years.I drove my parents to the most amazing and beautiful building on Richmond Avenue! We were greeted instantly and warmly, and Alex and his team were especially kind to my parents. My dad loves to talk and tell stories and even though they were busy that day, it never showed. They patiently listened to his stories and chatted with him. It was a clear reflection of their character - kind and caring!We left the rug in their good hands and a few weeks later, it was ready! I have to say my parents were thrilled at how it came out - it truly looks like a brand new, never used rug! I dont know how they work their magic on rugs, but they exceeded all of our expectations!Once again, I came away impressed, happy and satisfied with the entire experience!!

Ma
Review №3

I bought a fine Persian rug many years ago (at a different store) and Ive never had it cleaned (just spot cleaning from spills/pets) and I decided it was finally time to get it professionally cleaned. While I was there we talked about options to help keep this beautiful rug in top condition for a long time. I was very happy with my experience here. The rug looks fantastic and I am pleased that we were able to add peace of mind for future protection.

Li
Review №4

Excellent customer service. Reasonable prices, quick turnaround and wonderful rug cleaning service. My rug looks brand new. Ashly Fine Rugs was a pleasure to do business with...I will be a customer for life!

Ke
Review №5

We bought a beautiful hand tied rug at a resale shop for a staging project.It was stained so we sent it to Ashly Rugs for cleaning. When we got it back, it looked brand new. They were also very patient about delivery after the BIG FREEZE! Thank you!

Ke
Review №6

The owners and other folks were friendly and efficient. I had some rugs cleaned. Nicely done and on time. Nice place too.

He
Review №7

3 generations family owned and operated one stop shop for all your rug needs......selling rugs, producing rugs, cleaning rugs, repairing, restoration, and insurance appraisals and cleaning drapes !

Al
Review №8

I dont even know where to start! The service this company gives is incredible. There is no comparison. They are experts---know EXACTLY how to care for any rug you have. Even very fragile and expensive wool rugs. They have cleaned all of our rugs---wool, jute, sisal--you name it. They all look BRAND NEW after an Ashly Fine Rug clean. They also are experts at finding the perfect for your home. Please go local----lots of great rug sales online but this place is unmatched.

Da
Review №9

Great work cleaning our rug after our ceiling collapsed with water from the ac drip and got all that wet gypsum and pink insulation. Didnt buy a rug, but the selection is incredible there and such beautiful classic rugs. Very helpful and friendly.

da
Review №10

Absolutely wonderful and professional service. Such a large selection and expertise. Recommend to anybody looking to service or purchase their rugs. At our home they showed us a large selection of selected items with a explanation and recommendation for what we were looking for cannot say enough. Thank you Ashley fine rugs.

Pa
Review №11

This was our first time to visit and we had a really good experience. The business is family owned so the customer service is top notch. The owners are so knowledgeable and are willing to spend the time with you to make sure you get exactly what will work for you. We are very pleased with our purchase and look forward to shopping here again very soon.

Wi
Review №12

We had a water heater burst and flood our den. The 11x14 rug in it was saturated. I called ashly fine rugs who I had used previously for cleaning and they sent their guys out to extract the water and take the rug for cleaning and drying. They were there within 2 hours. They do an excellent cleaning and are easy to work with. Highly recommend.

Bo
Review №13

Helena and her crew brought 6 rugs to our home and tirelessly exchanged, rearranged and flipped the rugs until we made our decision. Helena was very helpful in pointing out things I might not have noticed. We ended up choosing a rug we might not have chosen had they not brought them all because of lighting in the room. She is a pleasure to work with, and the store has a wealth of rugs from which to choose. Thanks, Helena!

Li
Review №14

We had a wonderful experience at Ashly! They were so helpful and even brought rugs out to my moms house so she could choose the perfect one! I highly recommend them!

Su
Review №15

A great company to work with. They collected the rugs from my house and delivered them to my storage unit when ready, and on the date I needed them. They repaired a couple of my rugs and cleaned all 14 of them ready for storage. They applied moth protection to each carpet after cleaning and rolled them up like tootsie rolls. Excellent communication start to finish!

Te
Review №16

The customer service and care are above and beyond! The care and pain staking process that they take in caring for your rugs are top notch!

Br
Review №17

I own three dogs that love the rugs has much as I do! Not only do they do a great job at cleaning the handmade rugs from their store. They also clean some older machine made rugs I have as well. So happy to use ASHLY Rug Cleaning!

Ka
Review №18

We had a wonder time with Abbas and Helena the owners.We didn’t know what we were looking for; style, size, colors..,They were a great help.We gave them an idea of what we thought we might like, colors in the house, lifestyle etc.They showed us several gorgeous rugs.It was so hard to decide. There are so many.They helped us narrow it down and we selected the perfect one for our home.We love it!Thank you, Abbas and Helena. We enjoyed working with you and will buy our next rug there. We will tell everyone about your wonderful place.Jaime and Kathryn Perez

Wi
Review №19

Great job on cleaning the rug, I was worried about finding a place to get my rugs cleaned. I’m glad I came here and would highly recommend this business to everyone.

Mi
Review №20

I brought in rugs to be cleaned not only was it a quick turnaround it was also reasonably priced. One of the rugs needed repair and they were able to take care of that too! This was very important to me because the rug was an antique. It’s nice to know that they know how to take care of a precious family heirloom. I highly recommend!

Ru
Review №21

Ashly Fine Rugs has the best quality rugs in town. We have used their services to clean old rugs and they are great. Made my old rugs look new!

Ay
Review №22

Im a clean freak..... And my late dog that passed away years ago had many different accidents on the carpet from her illness.I didnt just need a regular carpet steam, I needed the thing to be soaking wet and having the life scrubbed out of it.Theyre the only place that can do that.I drove for almost two hours but it was worth it.Amazing job 😍 And to my delight the owners Elena & Abass are just as sweet as can be.Love u guys.🌷🌼🌻🌺🌹

Mo
Review №23

Great collection of high quality handmade rugs. The owners are very nice. They let me try a couple of different rugs in my home for me to decide and I ended up returning them because the colors didn’t work out for us. When we went to return, they picked out other rugs that could work for us and tried to work with our budget. I admire their patience in pulling out the rugs from the super heavy 12x15 stack for us. Amazing customer service and awesome rugs!

Pa
Review №24

Ashly rugs did a wonderful job cleaning my rug, it looks brand new. So happy I called them.

su
Review №25

Very gracious and professional. Exceptional cleaning on all our old rugs. Great selection on new rugs or really old rugs; new to us. Great family business. Recommend to all. Thanks Helena and Alex

Ro
Review №26

This business is beyond beautiful, and the staff is exceptional. Beware, you will want to buy everything!

Li
Review №27

Helena and Alex have always been so helpful. They gave me great advice and suggestions on coordinating all the rugs in my house. And then when my kids spilled coffee all over my living room rug at Christmas they came and picked it up and did a terrific job cleaning it and bringing it back and restoring order in the room, which involved moving all the furniture. I highly recommend their business!

Ju
Review №28

I loved their services. The rug is a very fine piece from India and was never cleaned like that in NYCity. They are extremely professional, come on time, and a perfect job.

Na
Review №29

Have used this company to clean rugs twice now. They do an excellent job for a fair price. Staff and service are friendly and reliable.

Do
Review №30

Ashly Fine Rugs is the best. They have the nicest staff, amazing selection and decades of experience. They can help with anything from a new rug purchase, to a custom purchase to cleaning an existing rug! You wont be disappointed when working with Ashly Fine Rugs!

Ke
Review №31

Having brought 3 of our rugs to be cleaned, that we purchased in India, that our dog had stained, I have to say, we are so pleased to know that there is someone here in Katy that appreciates my rugs, so when I take them to be cleaned, they are returned to me better than when I took then to them. Now working on the dog to appreciate our back yard!

Ka
Review №32

Abbas and his team do a great job of cleaning rugs for a reasonable price. I bought an antique oushak from him that is beautiful and everyone loves it. Would highly recommend

Mu
Review №33

Best cleaning rug store in Houston/ Katy . Super friendly staff and did an amazing job on our rug . I came to them because of the high reviews they have and now I know why they have nothing but 5 stars reviews. If I could rate them more then 5 stars I would .

Gl
Review №34

I was impressed with their promptness in picking up our Oriental rug for cleaning. We previously had used Sears. It was nice to have a place close to our home. We were very pleased with the results.

Ch
Review №35

This is a wonderful high end rug store. I was so impressed with the quality of the rugs as well as the customer service provided by the owners Abbas and Helena. They have so many beautiful pieces, go visit, you wont be disappointed!

ma
Review №36

Great selection — we bought 3 of their beautiful rugs — and great customer service and cleaning & repair (they made 2 of our older rugs look like new). Thanks & GOD Bless!!!

Ma
Review №37

If you havent been to Ashly Fine Rugs youre missing out. They have an enormous selection of fine handmade rugs, so whatever room youre wanting a rug for youll find, something youll love at Ashly. Helena and Alex know their rugs and are lovely people to work with - theyll help you find just what youre looking for! Theres no other store like it in Katy!!

Pa
Review №38

I saw Ashly Rugs everyday on my way home from work. As I was in the market for an oriental rug, I stopped by one day and although I was on a very tight budget, they found a gorgeous carpet in my price range. I was treated with great respect, as if I were a VIP! The guys in there are extremely friendly and knowledgeable. I would recommend this store to anyone in the market to buy an oriental rug. Thank you!

Ka
Review №39

Not only do they have the best quality of rugs, the customer service is top notch. We were looking for rugs that are not very common and they had many options. Very knowledgeable and cant say enough about the customer service!!! You cant go wrong by stopping by the store! Their rugs are beautiful pieces of art that will light up your house!

So
Review №40

If you have a rug that needs to be cleaned look no further. They are the experts with years of experience. Don’t trust your beautiful specialty rugs to just your average “carpet cleaner “.Reasonable rates and quick turn around. Locally owned and operated family business.

Ca
Review №41

Awesome Place and the Owners are very helpful! If you have not checked this store and are looking for a great selection of fine rugs. Please go! I was so amazed at the quality and craftmanship plus they will clean your rugs you have. I think you will find what you need. We did and we will be telling others.

Er
Review №42

Excellent service and they did a wonderful job cleaning my rug. Highly recommend.

Ka
Review №43

They did a wonderful job on my heirloom-quality rug. The customer services was wonderful! I highly recommend their services.

E
Review №44

I have the utmost respect for Ashley Rugs they are top notch. The customer service is superior, the care and time they spent with me on details was above and beyond. Very professional and the work is outstanding. The work they did on my rugs at my home was so good I now use them for our rugs at office downtown. I highly recommend Ashley Rugs.

Je
Review №45

Hands down the best option for rug purchases and cleaning!!!! These are not your mamas rugs. Ashly Fine Rugs does a great job of offering transitional and modern styles, as well as your classic Persian rugs. I worked with the owner Helena and she was so helpful. Thanks Helena! :)

do
Review №46

Alex and Helena are very knowledgeable. Great selection and the service is off the chart. We could not believe how great our rugs looked after cleaning.

Ad
Review №47

Very good job cleaning and repairing several rugs of ours. I would use their services again.

RL
Review №48

A fine, family owned, local business. Staff are very knowledgeable and their cleaning service saved a treasured rug of ours that we thought was beyond hope. We will shop with them for life.

Ry
Review №49

Used them to have a rug Overdyed -- AFAIK they are the only dedicated rug professionals in the American South that offer this service. Very accommodating, responsive, and professional folks. Highly recommended.

Ma
Review №50

While in town, my husband and I were searching for the perfect rug! Hesitant about purchasing out of state, we decided to take a look to see what at Ashly had to offer. We were overwhelmed with so many beautiful choices and were assured that if we purchased, for whatever reason it didnt fit our space or work for us that we can return it. The rug was shipped to our residence in New Hampshire and arrived within 3 days! It looks absolutely amazing and even more beautiful than it did in the showroom as if that was even possible! Superior customer service of excellence and quality! Thank you Ashly Fine Rugs for making our room complete!

He
Review №51

They saved a rug after Harvey which seemed like it had become a casualty. I stopped in one day after driving by Ashly for years and inquired. Sure---bring it in. We will let you know what we can do. I am so grateful that the rug could be saved and restored. Thank you!!!!!!

Bo
Review №52

Helena and Alex were excellent to work with. They gave me suggestions that saved me money on the rug repairs I needed. They also came and picked up my rugs and took them to be deep cleaned. After the cleaning and repairs, they moved any furniture to replace the rugs and pads. Ashly Fine Rugs knows how to keep their customers coming back.

Bi
Review №53

Ashly Fine Rugs is a hidden treasure of talent, product and skills. They restored a rug for me that I thought was lost to Harvey. And I am not the only one. Great inventory with people that know what they are talking about.

Ci
Review №54

Weve had our rugs cleaned by Ashley Fine Rugs for 4 years in a row. They are punctual, very knowledgeable about handmade persian carpets, and do very good work. Our carpets are returned in excellent condition.

To
Review №55

Super nice folks. very helpful, quality rugs. decent prices.= five stars

Ja
Review №56

Swift, professional service. Had an old 10x8 Afghan rug that was about to be thrown away. For only $300 the rug looks brand new.

Sh
Review №57

I cannot say enough positive things about our recent purchase from this store. They were very patient with me as I struggled between several options. The owners literally pulled out several different rugs from a large (and heavy) stack to have them laid side by side for me to decide. Theyre super friendly and tolerant of my kids that tagged along as well--and those are big traits in my eyes! Not many high quality stores are receptive to 10 and under kids coming inside!!! Thank you for my new piece--I LOVE IT!

je
Review №58

I have been a customer of Ashly Rugs for several years. I have purchased rugs from Ashly and also used their cleaning and restoration services. They are easy to work with, price their rugs and cleaning services fairly, and are always focused on customer satisfaction. Whether I speak to Alex or Helena on the phone or stop by the store, I feel like family when shopping with Ashly Rugs.

Sh
Review №59

Great service on cleaning our rugs! Very friendly and helpful.

Pe
Review №60

Friendly, fast and affordable. They did an amazing job on my antique orientals. Will be back with more soon.

Pe
Review №61

Large inventory to choose from. The owners Abbas and Helena are very friendly and knowledgeable about their products. Great range and variety to chose from. These are the kinds of rugs that you can pass down through the family.

cr
Review №62

Friendly and knowledgeable staff. Great selection and excellent customer service.

Ad
Review №63

Katy has its own fine rug dealer. They made a great job in cleaning and repairing one of mine. Thanks.

Mi
Review №64

Once you find out that the rug business has been part of the family for a few generations you understand where the passion and knowledge come from. I highly recommend that you visit Ashly Rugs if you are in the market for a rug or rugs.

Ja
Review №65

Ashly Fine Rugs did an awesome job cleaning my rug! THANK YOU! I will be back. Great customer service.

Au
Review №66

Beautiful quality rugs!

Ma
Review №67

I had. my rug cleaned and lit was exceptional service and they did a great job getting out tough stains out of our rug...highly recommend.Mark

Ma
Review №68

Flooded by Harvey, they collected 3 persian carpets cleaned and repaired, did not hound me to accept delivery till I was ready to receive back in my restored home .They delivered promptly after I was ready 5 months later.Unbelievable service .Thank you Ashley Fine Rugs!

Mi
Review №69

Did a great job cleaning my Persian rugs after Harvey. Highly recommend.

An
Review №70

Really happy with my new dining room rug we purchased from Ashly Fine Rugs. Alex and Helena were very nice and helpful in selecting the perfect match for my room.

Ga
Review №71

Excellent service, great price, great results!

Ja
Review №72

Ashly Rugs did a beautiful job cleaning our area rug. Highly recommend!

Gr
Review №73

Rugs look amazing!! Thank you

Pa
Review №74

Courteous, professional service and reasonable prices.

Ka
Review №75

Love their products most important their Great customer service .

Bi
Review №76

Amazing rugs!!! Very professional work in cleaning and repairing quality rugs.

Su
Review №77

Wonderful rug selection and Helena and Abbas are always a pleasure to deal with.

Za
Review №78

Alex and Helena are fantastic! They found the perfect Serapi for our living room!

Re
Review №79

Love, love the beautuful rugs and amazing people there.

Sa
Review №80

Best place to purchase new rugs or cleaning

Vi
Review №81

Very nice collection

Re
Review №82

Great job!!! Great people !!!

Do
Review №83

Awesome!

Information
100 Photos
83 Comments
5 Rating
  • Address:20425 Katy Fwy #300, Katy, TX 77450, United States
  • Site:https://ashlyrugs.com/
  • Phone:+1 281-717-8646
Categories
  • Rug store
  • Carpet cleaning service
  • Oriental rug store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
From the business
  • Identifies as women-led:Yes
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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