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McDonnell Building Materials
600 N Main St, Keller, TX 76248, United States
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McDonnell Building Materials
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Ri
Review №1

This is the best place to find those hard to find items as well as most all the stuff you need on a regular basis. Feels like a general store in a small town. From farm and ranch to city folk items. I am going to see if the horses will like Mrs. Pastures Cookies for Horses. Try it, youll like this place! Say Hi to Carl, hes a super helpful guy.Rick ElderElder Roofing & Home Improvement

St
Review №2

Has just about everything.Dog / Cat / Horse Supplies.Tools, knifes.Specialty items not found in big box stores.The Best Nutritious dog food_ done wonders for our dogs_ good shining coat of hair_ good health.The Best flea & tick spray_ designed for horse stables, etc..Works wonders in my yard_ last a long time.You would just have to visit yourself.Good country folk running the place_ very helpful.

K
Review №3

Great experience. I was looking for hardware for my standing jewelry armoire that had gotten lost in a recent move. As soon as I walked in I was greeted and asked if they could help me. Extremely nice and welcoming employees. A young man found what I needed at a reasonable price and I was elated as I’d about given up finding something to fit. You can tell that the employees like their job, they are jovial and I’ll definitely be back. Kudos to a job well done.

Mi
Review №4

One star for the very large selection of the hardware store.Negative 5 because their dry food warehouse is infested with bugs. When I called to speak with the manager instead of offering to make it right by offering me a refund he told me that everybody everywhere dry food is infested with some sort of bug its just how it is. I have shopped at at least four other feed stores and never had this problem. I wont be going back or suggesting this store to anybody.If you buy feed from this store I highly suggest that you dont bring it in to your own storage as it will spread and infest all of your other dried goods.

Bl
Review №5

Outstanding service and they have EVERYTHING inside. I got two of my propane tanks filled. This place is a feed store, a pet accessories store, a true old fashioned hardware store with bulk screws sold by the pound, a garden store with seeds and soil and such and they rent trailers. If you cant find it then ask them and they will lead you to it. This is Blair signing off from another review.

Ca
Review №6

Love supporting this business. Was able to get the soil we need for our garden. I even found a cute bandana for the heat. Love this place for utility tools and garden gear/needs

Ch
Review №7

The staff here are so incredibly helpful. I had a diy project that could have been a complicated mess, but the staff here helped me figure out what I needed to get. Top notch customer service!

Du
Review №8

They let me stay at their shop 4 a long time. I didnt have any money. Now I am on mental disability. They were very nice 2 me.

To
Review №9

Great family run store. For all things small farm it is your place

Ke
Review №10

Great place to come get your propane filled. The ladies that day were trying the intercom system and it was a hoot watching them mess it. We all had a great laugh.

Mi
Review №11

You can find anything you looking for and good service

Ja
Review №12

Less than friendly employees everytime i go in this place. They do have what i need most of the time. Seems like they would be friendlier to regular customers.

Ri
Review №13

Cool place, tons of home improvement stuff, old school vibe and good people

W
Review №14

Great service and good propane prices.

Ju
Review №15

Best feed store around. Love this place

A
Review №16

Surprisingly decent amount of equine stuff. Some of it was a bit dirty and unorganized, hence the 4 stars. But most of the prices were good and the staff is really helpful.

br
Review №17

This place has everything you need, and stuff you didnt even know you needed. Great staff and huge selections. Beats any box store around.

GA
Review №18

Always excellent service

it
Review №19

Bought (6) $12 coastal bales that were moldy. One of my horses even colicd on it. Tried to return and even with copy of credit card transaction they wouldnt take the hay back. No refund or No exchange. He could have easily looked up the transaction but also he knew that at the time we made this purchase we requested another brand of equine food be carried there. I told him about the moldy hay when HE called me to tell me the senior food was in. Terrible customer service and will never go back. Clearly doesnt care about the customers or the animals theyre feeding. Steer clear of this place!

Li
Review №20

Very helpful and great prices.

Ba
Review №21

Well organized and helpful.

Ma
Review №22

Old school. Great people. Large selections.

Do
Review №23

Support local business. A great hardware store

Cr
Review №24

AwesomeService done right.

Ke
Review №25

Great place for screws to animal feed. Local favorite in keller. Need to rent an animal trap. Go there. Plumbing and etc. Supplys. There. Fill your propane tanks. There. Try it.

Jo
Review №26

Large assortment of tools, pet supplies, and helpful employees.

Na
Review №27

If you want to old-fashioned hardware store this is the place. You can find all sorts of odd things for your projects.

De
Review №28

Very nice people

Di
Review №29

This place is fantastic! They have everything and excellent customer service!

Ch
Review №30

Great place helpful people.

Ch
Review №31

Ive been to this store to buy stuff for my animals. When I got there it was a good surprise that they had other stuff that I was gonna buy at home depot. So I didnt have to stop again. The employees are helpful and very nice.

Da
Review №32

I love shopping here - they always help with any questions I have about hardware. We come in often to buy supplies for our pets. Its like a step back in time to a country store.

Da
Review №33

Pricey. But hey. Its keller

Lu
Review №34

Great store. You can get most anything in hardware, building supplies, and feed here.

Jo
Review №35

Great place to get all your home supplies

Be
Review №36

Didnt know it was there. But found the animal bedding I was lookin for

We
Review №37

I love a mom-and-pop, and this hardware store has all the old world charm and friendly service you will ever want. Skip the mega-store and support locally owned businesses like this gem!

Sa
Review №38

I love this place. The people who work here are so helpful and nice! They are very knowledgeable about their products and if they dont know something, they will look it up - which I really appreciate. They also have TONS of stock. I try to go here before going to department stores.

Sh
Review №39

Excellent old school hardware store.They have all the older hard to find thing that other dont have. I will never go to a big box store again before going here. Very helpful staff too. I was like a kid in a candy store my first time here.

Sw
Review №40

If your looking for the rudest people in the hardware industry, you have found the right place. Will never be back.

Ma
Review №41

Great place to buy firewood!

Ta
Review №42

If you need it, they have it, and prices arent too shabby either! This is totally our kind of place. They have it all, and a little extra. Hardware, landscaping, feed supplies and a little shopping for us ladies. The staff is kind and helpful, and the location is very convenient for us. Yeah, it could use a spring cleaning, but its a hardware store after all!

Le
Review №43

If I could rate zero stars I would! I purchased a saw blade and was told I could return it if it didn’t work. The hole in the middle was the wrong size so I went to return it today. We didn’t realize the saw blade hole in the middle was the wrong size until we opened it. I told him (man with gray hair, likely in his 60’s - the same man who sold it to me) I didn’t realize I couldn’t return it unopened and he FLIPPED OUT ON ME, IN FRONT OF MY FOUR YEAR OLD DAUGHTER. I started to cry as he continued to verbally attack me and told him I wasn’t begging for him to return it and he said he was returning it and was going to throw it in the trash! I didn’t argue with him or anything! Two women in the store also shopping were shocked at his behavior, and one even told the man that she was not going to make her purchase after hearing how he talked to me and he told her to get out! We love to support local but we will not support your business again!

Ni
Review №44

Good old time lumber hardware store

Co
Review №45

Always busy, a little pricey but you get what you pay for! Conveniently placed.

Di
Review №46

Staff are super friendly. They have a good selection of horse stuff. Including a whole wall of Troxel helmets. A few western saddles. Lots of other accessories: feed, first aid, grooming, etc.

St
Review №47

I went in to buy some Llama food on March 30, 2015 around 6 PM. I asked about having a key fob made for my Chrysler PT cruiser because it was not working. The key fob had come apart and had some plastic pieces break off when my grandson tried to throw it to me in the parking lot. I was told that since it was not working they probably could not duplicate it. However they took my key fob and tested it and discovered their machine recognized it but they did not have a replacement fob in stock. Instead of handing the key back, the gentleman asked if he could take it apart and look at it. He took it apart and noticed the seal was not allowing the circuit board to sit properly and my battery was in backwards. (I swear I tried it both ways.). It started working and saved me from spending $40 to $80 bucks for a new one. I did not get his name but thank you for taking the extra time when you could have handed it back and said nope, we cant do it. That is superb customer service.

Mi
Review №48

Fast propane fill up. Fair prices. All the farm and ranch items you might need. And, dont forget to take home some baby chicks!

Ti
Review №49

This place has what youre looking for! The service is top notch and employee knowledge is second to none. Thanks for making my shopping experience painless and fun.

Dy
Review №50

This place has everything you could possibly want my only problem is its a little bit higher priced, otherwise it gets 5 stars.

Da
Review №51

I like going here more than the big box stores.

Ge
Review №52

Good folks, good selections of farm equipment and tools.

Ki
Review №53

Always has my dog food on hand

Ca
Review №54

Ive been coming here for years they have the best pig ears for my dogs and other treats plus just about anything I need or can think of. Wow.! Best store ever. Need more like this in other cities

Lu
Review №55

Great people

Rh
Review №56

We moved to the area three months ago and started utilizing McDonnell feed store, everyone has been friendly and helpful, prices are reasonable. The selection and convenience has made it possible to reduce the out of the way visits to Home Depot. Thank you McDonnells.

Jo
Review №57

Great. Helpful as always. Caring people.

As
Review №58

I am a huge supporter of Keller businesses and I try to shop local as much as possible, but I will not be returning to McDonnell! A young mom, 3 year old daughter in tow, was making a return and the owner Mark Keel proceeded to berate her to the point of tears. As I stood there in line to make my weekly dog food purchase I just couldn’t do it. I walked over and explained that the way he was treating her was unacceptable and I would not be making my purchase. His hostility immediately turned to me: “Fine. Go. Get out. Get out. Now!” Well Mr. Keel, I left, but I will share my story everywhere I can! You may have hated refunding her $60, but you just lost $20 a week from our family for the foreseeable future.

Jo
Review №59

Interesting place. Has a true mom and pop feel to it. They have a wide variety of stuff but it is a bit hard to find things

Ch
Review №60

They always have what I need! Its much bigger than it looks and the service is top knotch!! Stay away from the big box stores and shop here for sure!

Br
Review №61

Unbelievably rude service will boycott this place! I’ll never return and give all my business Foreman’s 20 minutes away.

Re
Review №62

Excellent customer service and product selection.

Ro
Review №63

They have a great selection of high quality dog food and pet supplies. Also have hardware items not found in big box stores.

Ri
Review №64

Great family run hardware/feed store.

Jo
Review №65

Every time Ive been there theyve been very helpful!Priced accordingly to the hard to find materials, convenience and service.

La
Review №66

Funny place. Sometimes the service is great but the lady at the front counter will at times turn into another person. Is she the owner or manager? Not sure but watch out if shes in a bad mood or you question something. Reminds me of the Seinfeld episode with the Soup Nazi. Place your order his way or get thrown out of the store. Not sure Ill stop shopping there but the place is quirky for sure.

De
Review №67

The store resembles so many of the hardware stores of yore that remind of my youth. Product prices are competive with all other home improvement stores. Customer service is just fine.

Ma
Review №68

Superfastastic always a great place to shop. Im not sure there is much they dont have on supply. They are true friendly Texans.

Ch
Review №69

Great hardware store with everything in it you could possibly need, like an old general store, prices slightly higher then chain stores but why not support the locals, quality tools and hard to find hardware, even rented a trailer from them, o and I fill my grill propane here too....

Da
Review №70

Awesome old-fashioned hardware store. They have everything including helpful people and reasonable prices.

Do
Review №71

Nice local building mart that has become a one stop shop. Has any odds and ends you could need as well as animal feed.

Sa
Review №72

Great people, great selection, find things you cant find anywhere else.

Do
Review №73

I was having an issue with my outside water hydrant. I went to home depot and they did not have what I needed. The gentleman that was helping suggested McDonnells. I drove straight there and was met with great customer service. Lloyd took the portion of the water spicket that I had and replaced 2 washers. Unfortunately my issue was bigger than that. I went back and Lloyd explained step by step on how to replace the whole unit. I went home and the work was completed in 30 minutes. Lloyd saved me the expense of a plummer. Thank you Lloyd and McDonnells.

Fr
Review №74

They usually have item(s) I need

Ry
Review №75

Wonderful LOCALLY OWNED INDEPENDENT business. Old time hardware store with everything from screws to lumber, pet supplies to ranch supplies. My go to store for all things around the house.

sc
Review №76

I was behind miss leslie and miss ashlee today and I have never witnessed such a disgusting display of disrespect and contempt for a customer let alone two! neither of these ladies did anything to deserve the treatment they received today. there is nothing in that place I mean nothing, worth upsetting anyone to the point of tears in front of their child. I wont be back.

Do
Review №77

Very knowledgeable and friendly staff, I have been shopping here for years for needs around the house and pet supplies from birds to horses. Very wide selection on many options, if they don’t have what you need just ask and they’ll special order for you.

Mi
Review №78

Reminds me of the small town I grew up in. Thats a good thing. Huge selection of a little bit of everything. The company I work for sends us down for things and 95% of the time they have it. Random things, specific things, and local honey!! I tinkler and build and DIY and this is the place of choice. Friendly folks and they always try to help. If they dont have it, they normally offer to order it. I will be back for as long as those doors open. Not to mention, Its a small business :) shop local, keepm going. This place deserves it!

da
Review №79

Best hardware store if u need ot its their things you have been looking for is their too

Lu
Review №80

Great team they had everything I could think of and more

Sc
Review №81

Keller original shop here first

Ha
Review №82

I called 2 times and they wouldn’t answer finally the 3rd time they answered and the lady who answered me was rude I asked if they had any baby ducks and she said no and hanged up before I could even ask any other questions.

Ke
Review №83

Very disappointed with this visit. No one seemed to know anything about their store, if they had certain dog food, how to do a tax exempt sale, etc. Store was also not cleanly organized, stuff just laying everywhere. Not the experience I was used to at McDonnells. Almost like someone else was running it.

wa
Review №84

Love this place small town feel just like a movie.

Ka
Review №85

Every time I go there I get excellent customer service. They usually have any thing I need, and they have a wonderful sense of humor.

Mi
Review №86

Nice people great service

An
Review №87

Quick service. Personable staff.

Ro
Review №88

Great selection of product for my needs. They are my go to store.

Er
Review №89

I use their propane fill up service for my RV. Never a wait and very friendly. Thanks.

C
Review №90

Great customer service. Ive shopped there for over 15 years...love this place!

Dw
Review №91

Never had such a bad experience with a retail establishment in my life. Totally disappointed in cost and customer service. Overpriced also and real macho attitude.

Me
Review №92

McDonnell is our go to place for anything our horse needs. The staff is always super knowledgeable and friendly!!

Ja
Review №93

This is the most ungrateful, inconsiderate, rude, arrogant business that I have ever dealt with. No honesty, or integrity to their business practices ever. I was treated with disrespect and overcharged. Threatened to call the police on me because I disagreed with them. Everything in the store is overpriced. Home depot and Lowes blowes them away as for as pricing. And consideration.

Jo
Review №94

Also was a victim of the business owner and will share my own bad experience w the business owner.So the following just happened to me about 30 minutes ago. I was filling out paperwork for a trailer rental. They made a copy of my DL and car insurance for the trailer rental. I simply asked if it would be shredded after I return the trailer. The owner of McDonnells over heard me say it and absolutely blew up at me. The young employee that was helping me w paperwork didnt know what to say. The owner said, no! Im going to share it with everyone in Keller! and shook his head in disgust. So I said, sir, is they an unreasonable question? He blew up at me. I said, you know what Im not going to get the trailer. Im not going to give you my business. And the owner of the store said, get out of my store! Im fixing to call the cops!! So I asked for my DL back and promptly left. I dont need some story made up about me and the cops called. Ive been going to this store for years for various items. I appreciate small businesses (typically) and try to avoid large box stores like H.D. and Lowes and help out the family businesses. NO LONGER WILL I SHOP MCDONNELLs. Is it unreasonable for me to be concerned about my drivers license and my car insurance ID cards sitting in a businesss portfolio for years n years? I will no longer by garden stuff, tools, nuts and bolts, electrical cables, custom cut hoses, door hardware, paint, dog food or horse food, propane refills, lumber or concrete or patio pavers from this owner like weve been doing in the past. Absolutely uncalled for and absurd customer service from the owner! Ill go to big box stores and order my feed online!

Bo
Review №95

This place has everything including many things that I have never seen before. Always great customer service.

Ja
Review №96

This place has everything without the hassle of HomeDepot

Al
Review №97

Always staffed, stocked, and helpful

Al
Review №98

They always have what I need.

St
Review №99

Best place to go for all your building needs

Ty
Review №100

Great hometown place with wonderful, helpful people

Information
10 Photos
100 Comments
4.4 Rating
  • Address:600 N Main St, Keller, TX 76248, United States
  • Site:http://mbmkeller.com/
  • Phone:+1 817-431-3551
Categories
  • Building materials store
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–5PM
  • Friday:Closed
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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