I used to like Cool Vue, but now I cant get them to even acknowledge that I exist. I dont know what happened to them. Sad
I had no problems with them coming out to give estimate and take a deposit. Installation done . About a month after installation I called to have someone come out to check one of the shades. The material is creasing as it rilled up. I called several months ago. The lady who answers the phone continues to tell me she is giving the owner the message. I was promised someone would come out last week.I would never use this company again. Terrible followup and customer service!
Had a job done in May 2020 (car port screened in with 2 doors) but wanted another estimate for a second project and was never contacted back by the salesman. Followed up once and decided to leave it alone. After 5 months my door broke and I had to call 5 times (not exaggerating!) and go in person once to get assistance. This all started in November 2020. As of now, I still dont have my door repaired. They have now missed 2 appointments to come out to repair door. I am livid with the lack of care and responsiveness that this company shows! Ive just left a message for the owner to call me back so lets see if he does...I do not recommend this company.
We love our screened in patio from Cool Vue!! Dean and Mike were so great to work with. Best pricing and very responsive from start to finish!
We are extremely happy with our new Cool Vue windows! Dean Palazzalo at Cool Vue is such a pleasure to work with. His family has owned and operated Cool Vue for over 73 years. He takes special pride in the service he provides and the product he manufactures and installs. Gave us a very fair price, the installation was easy and the entire staff was professional. Cool Vue really is A Name You Can Trust. Our family will definitely be calling them for new shutters soon. A great family run business!
Mr. David was my salesman and was very professional in explaining the building process and when the crew would be there to install my patio cover. The installation crew called days before arrival to give an exact Date and time when they would arrive. The crew did great work, No mess left and the patio cover is solid !!! I will strongly recommend COOL-VUE..
My new windows are amazing! Very professional and clean installation. I would highly recommend CoolVue.
Quality of work is poor. Still waiting 6 weeks later for someone to come out and adjust my Bahama shutters that cost $6000! Ridiculous and unprofessional office staff. I️ called twice to have them come out. I’m not calling again so my husband will have to get on the ladder and fix their work.
Good
Awful product.