Pier 21 went above and beyond my expectations. Supieor customer service and very friendly. Hunter kept me informed throughout the whole time and was very helpful. They got me fixed and back on the water very quickly. Hunter even noticed some small repairs that were needed that I hadnt even noticed. Pier 21 also fixed some minor things on my boat without charge which was really awesome! Pier 21, Hunter and his team are top notch! I will tell you without doubt that if you need anything done to your boat or trailer, look no further than Pier 21! I will definitely be back and recommend them to everyone I know with a boat.
Hunter and Tim offer timely service and keep me informed as work is completed. I feel as if they treat my boat and trailer like it’s their own. They get it done right. Thankful to have this business close to me.
Hunter was very helpful, called and reported every problem he found. They got my 496 mag working better then ever! Highly recommend
These guys at this shop are extremely knowledgeable and top notch when it comes to your boat. I wouldnt trust anyone else to make any repairs and upgrades other than Pier 21.Thank You for a job well done! :)
I called Pier21 to try and get my engine in for repairs. Hunter was very thorough with his initial questions. I had even advised that I was hoping to get the boat in quickly as I had people coming into town to fish the next week. I was up front and advised that if I could get it in somewhere else more quickly I would be taking it there. He still asked a lot of questions and said he would try and get me in by Tuesday. The Friday prior to the Tuesday, he called and said he could get it in. I dropped it off Friday afternoon and by Friday evening Hunter called me with what was wrong. As it was 6pm, he informed me parts couldnt be ordered until Monday which is completely understandable. On Tuesday, I received an unexpected phone call that my boat motor was repaired and the cost was very close to the original estimated price. I picked up my boat that afternoon and was back on the water the next day. Great service, very informative, and very friendly staff. I hope I dont have to go back and visit any time soon, but I have found my new motor maintenance / repair shop.
Had my annual boat maintenance completed by Pier 21. The staff as well as Hunter are very helpful and professional. They inform you of the cost of each maintenance item before they do the work. They keep you updated on all of the work as it is performed. Their prices are honest and reasonable. I will definitely return for all of my boat service.
Very impressed, great service very professional
Hunter and Billy where extremely great. They went out thier way to help me find a part on short notice I highly recommend them. Absolutely awesome customer service!!
Great service, if you want the job done right this is the place
The atmosphere the food everything was great
Very Nice did a great job repairing my Inboard Mercrusier I will go back again,also there place of business is Clean and organized And they treat you and your boat with respect!!!!!!!! Great.
Stopped by today with mercruiser helped me identify what the problem could be. Very nice . Aplus service
These people know their stuff and do first class work. Thank you!
Outstanding service!!! Could not be more pleased with my experience.