user
Appearance
Comments
Tr
Review №1

Never had a worst a shopping experience in my life. I went in to buy two pairs of shoes, for my Birthday! No employee acknowledged my presence at all. I walked around the small selection for about 15 mins before I went to the counter to ask for help. The young lady then ask what shoe and what size I wanted. I went back to the wall the get the sample shoe showed it to her and she disappeared to the back, 15 minutes later no shoes!! The other employee who was there just hovered around my area pretending to fold the same T-shirts 50 times! No hello, no may I help you just sneaky under-eyed peeks in my direction. With all the options for footwear I will never set foot in another footlocker!

Yo
Review №2

Didnt get anything because they didnt have velcro shoes for kids but the guys were very helpful.

Pe
Review №3

Did not have my size 6

Ro
Review №4

Didnt have any shoes in a size 12 and was very limited on what they did have

Ni
Review №5

Larry is a great employee. I wanted to coordinate shoes with an outfit and I wasn’t sure if the shoes matched. Larry helped and made me feel like I wasn’t bothering him or wasting his time. Definitely will be back for more shoes.

Li
Review №6

Store Manager, Renee is rude and disrespects her customers. She brings out the wrong sizes and her customer service is horrible. How is she still a manager??? It’s disappointing that she still employed with this company. She’s very combative and lack of respect for her customers. She lacks knowledge of the store products, unable to measure shoes properly, and doesn’t believe in customer care. She shouldn’t work with the general public or be a manager. How can you lead a group of people? If you not practicing the principles that were given to you to be a leader. It’s a shame because this generation of customer service is going down. And now most of the stores are going e-commerce.FYI the store manager of Lakeside is really nice and she can learn a lot about customer service from that team. *Stick to what you know*

Ja
Review №7

They didnt even want to get me another size after the size i wanted did not fit. I was also the only in the store. This was literally the worst service of my life, you had 1 job... I would never spend my money at this foot locker. Ever.

Ra
Review №8

Way better customer services at the store then online

Vi
Review №9

Standing at the front door now and they definitely are not open at 8 a.m. Its currently 9:45 and they still are not open

Ra
Review №10

Nice staff really helpful

Te
Review №11

Didnt have the shoes I was looking for.

Ga
Review №12

Only a racist POS will band certain organizations from buying Nike that mayor can suck a fat BBC

Ai
Review №13

Eddie was a great help!!!

Jo
Review №14

Wouldnt accept refund because he didnt want to be in the negative

Di
Review №15

They had what I was looking for

Za
Review №16

Great

El
Review №17

Excellent service, very good, affordable prices

Information
4 Photos
17 Comments
Rating
Similar organizations
  • Family Dollar2530 Williams Blvd, Kenner, LA 70062, United States
  • C.
    C.B.Tees202 27th St, Kenner, LA 70062, United States
  • Family Dollar3408 Williams Blvd, Kenner, LA 70065, United States
  • Hot Topic1401 W Esplanade Ave, Kenner, LA 70065, United States
  • City Gear3000 Loyola Dr Space E & F, Kenner, LA 70065, United States
  • Champs Sports1401 W Esplanade Ave, Kenner, LA 70065, United States
  • Jimmy Jazz1401 W Esplanade Ave, Kenner, LA 70065, United States