user
Budget Muffler Shop
1195 W Main St, Kent, OH 44240, United States
Appearance
Budget Muffler Shop
Comments
le
Review №1

I went here on the recommendation of a family member and was not disappointed. I went in without an appointment and they had my truck in the air in less than 5 min. They looked it over and gave me a quote and were able to fit me in their next business day. Work was completed sooner than expected, a few dollars under the quoted price, and it looks and sounds great! Phil and Frank took great care of me and I recommend this business. Thanks Guys!

Ja
Review №2

Didnt do the work. Collected hundreds. Gave me A hand written receipt. Instantly after I left it said check charge system. I asked him what that meant, he ignored me. It was the alternator he supposedly fixed.

Ol
Review №3

I went there yesterday because my car was missing an exhaust. Also the resonator needed replaced. Also the tube from the catalytic converter to the exhaust needed replaced. They told me they would call me when the parts are in. They called me today and I went in at 2:00pm I was done in 15 minutes. It was the fastest service I ever had. Good price also charged me $450 plus tax. Especially for everything that was wrong with the car. Phil was so nice and did a great job at fixing my car. I recommend them to everyone!! I was glad they were able to fix my car and now it’s nice and quiet!!

Su
Review №4

Extremely happy with the service and the pricing had to change my exhaust gasket definitely would take my car there again and recommend them both guys super nice

No
Review №5

Got me in right away, diagnosed my exhaust problem, gave me a reasonable price. Was able to fix it within 30 min. Very friendly and professional.

Na
Review №6

Was able to get a look under the car and a quote in a matter of 5 minutes, scheduled in 2 days and a completed service in about 5 hours. Also saved $600 versus the dealer.

Ro
Review №7

Stopped in, had me on the rack in minutes. Diagnosed the issue in another 2 and had me on my way in 5... Couldnt be happier. Highly recommend. Honest, respectful and good humans all around. Thanks guys!

Li
Review №8

Very knowledgeable and great service. Was in and out in an hour and given very fair pricing. Will definitely be back

Ci
Review №9

A little pricey but the service was great. Quick turnaround. Finished the work sooner than promised. Will recommend.

er
Review №10

Fair price, friendly fast and convenient service. Good communication.

Jo
Review №11

I had a great experience with Budget Muffler .I had a bad starter on my car that left me stranded .they got me back on the road within a 1 hour 30 minutes.They are very professional and friendly .

Sc
Review №12

All fixed up... engine light off

Do
Review №13

Awesome guys that work there. Got me right in

Ti
Review №14

Did a great job on my car. Thank you

Su
Review №15

Was impressed how nice they were and they didnt judge anyone. I would recommend getting estimates and work done at this place. Very good service. Thumbs up!!

Al
Review №16

Jason at the shop is beyond awesome. Told him I was unemployed and he made it work! Saved me 300 bucks. Highly recommend! Great, honest, REAL people. Thank you so very much!

Sa
Review №17

Good service 👍

se
Review №18

After reading reviews. I went there and was quoted 300 just to replace the muffler. When I seen them charging ppl less for way more work. Thanks but no thanks

ch
Review №19

Local muffler shop and basic auto repairs. you get what you pay for.guys seem knowledeable.

My
Review №20

I’ve been here 3 times in the last year and a half and they have been nothing but kind and quick. They always have reasonable prices as well. I highly recommend this place.

Ra
Review №21

Great place they do great work, they came in cheaper than what they quoted me over the phone and they were very fast I was in and out in about 30 minutes I would recommend them to anybody... Definitely worth going there

Da
Review №22

This place us great for all car repairs. They are honest and fairly priced. Ask for Phill for assistance he is fantastic with customer service. I have had poor experiance with the other staff when it comes to customer service.

Ka
Review №23

They were very laid back down to earth got me a good price on my alternator and got it done the same day I brought it. They are deffinitely a good place to take your car in for their work. Ill be back forsure when i have another problem with my vehicle.

Mi
Review №24

Extremely fast work. Was told it may take up to an hour for the work to be completed, but was out in 15 minutes! Very reasonable prices and friendly service. Bessie the dog is awesome too! Thank you so much!!!

Br
Review №25

Good honest prices and service.

As
Review №26

Good price, fast service, and nice people.

ma
Review №27

I called at 8 am they got me in immediately and had me on my way in less than hr.They didnt charge me an arm and a leg.And treated me incredibly...

Is
Review №28

Ive gone here a few different times and each time theyve done an amazing job for a reasonable price. My truck sounds a thousand times better thanks to these folks. Very down to earth, knowledgeable people that are easy to deal with.

Te
Review №29

They do good work good guys

de
Review №30

2001 Jeep lost its muffler on the road and these guys had it fixed in a day for a very reasonable price. Saved my week!

An
Review №31

The guy seemed good and knows what hes doing. However, I took my vehicle in Friday and took him the whole weekend plus Monday to decide that he can not do the work. He never kept me in the loop and I had to run to his shop three times since he was ignoring my calls.

Sc
Review №32

This is a great shop to get your car fixed right. I was very pleased with my experience. They are honest men who give you a fair price. I got work done that would have cost $150-250 somewhere else. They charged me $100 plus they found I had an evap leak and they fixed that for free. All in all I would go back.

Mo
Review №33

Went this morning to see why I hear a rattling in my muffler area. Two mechanics looked at the area, asked me more questions, and conclusion was that its not my muffler or exhaust system. Nothing was leaking. It was a cover under a certain panel. They tightened it up showed me where the trouble was. No charge! God bless them! This isnt the first time Ive been here. These men are top rate. Some have served our country, so Id come back again for their service and customer professionalism. Dont know what was wrong with that other reviewer-but Im real and Id recommend them again.

Da
Review №34

U wont b sorry

Sh
Review №35

Went here to have my car looked at and to compare prices. The employee behind the counter was extremely rude and disrespectful from the get go. I should have known better to stay, especially after he wouldn’t even pull my car into the garage onto the rack himself. Nope! Made my uncle, who came with me, do it instead. He sat behind the counter watching tv. I had forgotten to mention to him that I had my broken muffler in the trunk of my car, before he put it on the lift. Once I did, he was very annoyed and sarcastic about having to lower my car, open the trunk and take out the muffler to look at it. By then, I had decided to look out the office window into the garage to watch him look at my car. I didn’t trust the guy, especially with his negative attitude and complete loss of customer service. I’m nosey. Don’t really care! My car, my money, my business plain and simple. No sooner did I glance out the window, he came running back into the waiting room. Told me that I could not be standing/walking around and looking out the window into the garage. Said he had guns and money behind the counter and that I had to sit down.That was it! Didn’t care for his price estimation, he was a complete rip off. Don’t know how they stay open, especially with lazy and ignorant employees like that. Will never ever ever go back or recommend that place to anyone. I work in the customer/food service industry and deal with hungry people every day, never once have I or will I ever treat someone the way that I was treated by this establishment. Just a piece of advice, the quickest way to lose a job/business is to have customers complain about horrible service. They don’t even deserve a 1-Star rating, heck they don’t even deserve to be mentioned anymore.

Da
Review №36

Excellent and honest service. The owner took the time to talk to me about the car and did what he promised to do. He save me quite a bit of money. Highly recommended.

Di
Review №37

Very professional and pleasant. Great prices for great work done.

Le
Review №38

Went there today 12/20/18 for an estimate on my muffler. A VERY shady employee said he would fix my truck immediately for $600 cash. Just put the money in this envelope. The job is about $250 actually. I dont know if this guy was trying to rep his boss off or the IRS. Obviously he wanted to RIP me off. Beware!!

Ji
Review №39

It doesnt look great, but the guys were really nice friendly and got me in and out in 30 minutes at a reasonable price.

al
Review №40

Been there 3 times and they did a great job. I highly recommend them.

Je
Review №41

The other reviews are more than likely fake! Budget told me I need a complete muffler system for $350. they told me there was no other way. I took it to Mr. Cs on Storer Ave in Cleveland Ohio (I work out there), he fixed it for $45 and it is now super quiet. Mr. Cs told me the fix will last about a year, if it broke again he would fix it for free. Mr. Cs gave me a complete muffler system quote at $200. thats Way Way cheaper then Budget! Budget Muffler is rip off. They dont like small jobs and on the big jobs they charge you almost double what any other place would charge.

Do
Review №42

Good guy knows his stuff and gets the job done

Ra
Review №43

Great bunch of guys. Down to earth and upfront. Recommend them to anyone!!

Ma
Review №44

We took my daughters 98 toyota camery to get exhaust worked on, which they did, i cant complain about that, car has an oil leak, he said its the rear main seal, so since things were slow there he said he can do it for $250, which is a great deal, but when my daughter picked it up and got home, it was still leaking oil in the same spot between the motor and transmission, so i called them, he said bring it back, so we did, and said it was the oil pan gasket, which was done prior to that, which i had my hand around the pan edge and i couldnt feel any leak,waited a few more days, just got it back, same leak, same spot, i called twice, and both times he wasnt available, go figure, so im going to have a certified mechanic figure it out and video to see whats up, im not a happy camper at the moment, either you can fix it or not, dont give customers the run around, 250 down the drain right into your pocket.

Ju
Review №45

Honest workers and completed quick repair & reasonably priced!

Ti
Review №46

Friendly staff, great work, quick service, at an affordable price. Absolutely recommend.

Cr
Review №47

Gents had the flexpipe cut out and welded in its replacement in 35 minutes!

Ja
Review №48

This is the place to go for exhaust work or car fixed. Fair prices in and out quickly.

Ki
Review №49

No BS at this place. They wont over charge and are honest with customers.

Pa
Review №50

Owner was pleasant. Pricing fair.

lo
Review №51

Frank is the exhaust ninja awesome place! There can olny be one 🤗😆

Aa
Review №52

These guys know there stuff-quality work and good prices

Ch
Review №53

Very reliable, low prices, honesty and wait time is minimal

An
Review №54

Really nice people!

Ry
Review №55

DO NOT GO HERE!! i think these reeviews on here ar fake. i took my truck here to get an exhaust. they priced it at 270. it was way cheaper than antwhere else and now i know why. they put the exhaust on next morning it was leaking. i look under and i see smoke rolling out where it wasnt clamperd right. and they put nmy old rusty clamps back pn. i went back and he said well i gave you a deal on it so he takes it in and WELDS my ehaust shut so now if i need a new one im screwed.. ill need to replace the whole thing insteda of the piece that would break. and all the workers are rude and disrespectful and dirty.. DO NOT GO HERE SPEND THE EXTRA!!

bp
Review №56

Have taken both my 2002 Subaru WRX and my 1989 Corvette to them for exhaust work, they did good jobs on both at a fair price. They will get all my exhaust work

Ja
Review №57

They did quality work for what I needed.

Jo
Review №58

I spent a lot of money here an now I have to hire mechanics from out side because their mechanic quit.The tell me to take it to someone else because they dont do that kind of wook there now that their mechanic quite I highly warm everyone to stay away.This is the worst shop of my life.Thet make you feel low when you come in to have something fixed that you already paid for.

Ni
Review №59

Wish I could give 0 stars, but they sold me a car with a blown head gasket and didnt feel the need to tell me. Rude workers, too. Smoking inside the building and everything. Trailer trash.

mi
Review №60

Great place to go very dependable

Jo
Review №61

Just got ripped off 1200 bucks. I hate that I even have to give one star.

Br
Review №62

Professional.

ri
Review №63

Awesome place and cheap.

NK
Review №64

Friendly and honest

ma
Review №65

Bad service and a rude employee

Ab
Review №66

They charge me 52$ just for tightening one headers nuts!!! When i ask him why, he said the guy who did the work burn his hand! The question is if he burn his hand is it my responsibility?? I will never go back to them again they are just lying

Ro
Review №67

Fixed me right up!

To
Review №68

Fast and reasonable

Ja
Review №69

Awesome place

pa
Review №70

Nice

Information
6 Photos
70 Comments
4.2 Rating
  • Address:1195 W Main St, Kent, OH 44240, United States
  • Site:https://budgetmufflerohio.com/
  • Phone:+1 330-678-7767
Categories
  • Muffler shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations