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Advance Auto Parts
4424 S Division Ave, Kentwood, MI 49548, United States
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Advance Auto Parts
Comments
R
Review №1

Helpful, friendly and very knowledgeable. Clean store, quality products and services. Recommend to all my friends with vehicles

Mi
Review №2

Very helpful, if they dont have it they will look up to see what closest advance auto has it!

Di
Review №3

Dino was wonderful! Knowledgeable, quick, did his best work!

Kr
Review №4

This used to be my go to place. After dealing with the ignorant, will not go back! Im sure others do not enjoy being told the wrong product to buy thats not returnable!

br
Review №5

Always get the wrong part and end up spending unnecessary time for a project that should take 20 minutes, takes hours. In reference to a simple oil filter!

Le
Review №6

Staff was very nice. Tone toom time to help me figure out what was going on with my break lights, something he didnt have to do. It was getting late and freezing outside and he still did it. Great customer service

Ch
Review №7

I want to say that I am very happy with the manager at this location. Tone was very patient with me. I came in with a defective part and we had some problems figuring it all out. He was able to resolve my issue to my satisfaction. Thank you so much Tone. I will definitely go back specifically to this location.

Br
Review №8

Tone and his staff are very helpful and pleasant to speak with. They help me find what I need and solved my problem immediately. Always the best customer service here.

Pe
Review №9

I never have to bring a part back because I was sold the wrong one. Only place in town that can do that.

Je
Review №10

Very helpful considering its the first time Ive ever had to buy auto parts.

jo
Review №11

The guys behind the counter were great

RJ
Review №12

They had the part, that I was looking for

Br
Review №13

Helpful staff.

Jo
Review №14

Stopped by before 8pm because it said online they were open till 9pm. But it was locked up. Apparently they are false advertising online.

Su
Review №15

Ordered my items online 2 hours ahead of time to be ready when I got there so all I had to do was run in and grab them . When I got there myItems weren’t ready then they sent a new person to go get my parts that looked very confused as to what he was doing

KE
Review №16

Had the parts I needed. Price was TOO HIGH..

Ni
Review №17

Lisa was so helpful, it was close to closing, she was so nice, worked fast and noticed my battery was still under warranty in a time when money is tight. Shows me Advance hires honest really good people...was cool that it was all girls too :-) I will exclusively buy all my car supplies here!

Ke
Review №18

Lisa is a very personable lady. Very nice and helpful

D'
Review №19

Great service and helpful, without asking.

Mi
Review №20

Staff is very helpful, the staff can instruct you on just about every aspect of auto repair, the appreciation of customers shows in the 4400 block of Division Ave SW. Wyoming, MI

Di
Review №21

Hubbys fa otiye place for all his auto needs

lu
Review №22

Worst place starting from the manager, another advance store help me pretty well

Gl
Review №23

Was ok there when needed,.

Ma
Review №24

Very helpful. Loved the fact they were supplying face masks, gloves and sanitizer for those who needed them as you walked in door.

Ja
Review №25

Went there to pick up an online order during covid-19 and refused to wear a mask. I was waiting for an employee to bring out my items paid for online and another employee told me if you arent going to wear a mask than GET OUT so I waited outside for my order, and when I got my items, the employee apologized for the attitude coworker his coworker

Mi
Review №26

Lisa was a five star employee & really cares about her customers.I believe she is a wonderful person & super helpful! Thank you lisa👌

Ma
Review №27

Dave was cool and is always willing to ensure I have what I may need.

Sa
Review №28

Very helpful and price isnt bad.

Er
Review №29

An employee told me to be patient and to wait like if he was the customer. I was in a hurry and I always thought customer is always first? Never guess an employee can demand the customer to hold and almost didnt let me talk. Not coming back to this store again. As it used to be my favorite Auto Parts

Ga
Review №30

Always helpful and have the parts I need

Ge
Review №31

Great staff and affordable car parts. Friendly on the phone if you have questions and very willing to help you find what you need.

Gi
Review №32

Stopped in to see if some one could help me check my power steering fluid. The guy came out to my truck and took a dip stick out of a reservoir, told me it was empty and walked back into the store... he walks behind the counter and proceeds to tell me the power steering fluid is on that wall. I go look through all the PS fluid, not sure if I need synthetic or not.. Take what I think I need to the counter, another employee looks it up for me and I have the right type. I go out to pour it in and look at the top of the dip stick, it says Transmission fluid!!!! Thank God I looked first or I would have been screwed!! I go back into the store and tell the employee that came out and checked in the first place that he had my transmission fluid not PS fluid and asked if he could come back out and show me where the PS might be? Nope I cant do that, I am not sure where its at? Uuuhhhmmmmm, isnt there a computer in front of you that could tell you that???? How do you work here if you dont know basic stuff???? THANK GOD FOR GOOGLE!!!! I will definitely be sticking with Auto Zone!!!!!

Fr
Review №33

My online order was ready and waiting when I arrived. Fast and friendly service.

Bo
Review №34

Very, very helpful staff....always!

Da
Review №35

Pretty good selection if your in the neighborhood. Staff is friendly, not as knowledgeable as I want but... It is a parts store not a repair shop so cant fuss.

Da
Review №36

Great service!

Je
Review №37

Never have what i go there for. Always send me to the 68th street location. Or a competitor. Will start shopping at the competitor.

Pa
Review №38

Got exactly what I needed

Ma
Review №39

Very friendly knowledgeable staff. Store was very clean and everything was organized and stocked well!

Da
Review №40

Very friendly staff. Very helpful and they know thier stuff.

Ra
Review №41

Very good service

La
Review №42

Staff was great and got what I needed imediately

Mi
Review №43

Dave M did a great job of finding my part for me

No
Review №44

They didnt have the part I was looking for but told me which stores did. Sean was very nice and informative.

Br
Review №45

Very helpful to find parts

am
Review №46

We had an amazing experience ( will ) is on his job !

Ja
Review №47

Nice guy working there helped me find the correct bulb for my headlight

tw
Review №48

Slow workers at counter makes the job more personal instead of moving the line

Da
Review №49

Clean store, friendly and helpful, they didnt have what we were looking for but they tried real hard. Good location

Al
Review №50

They have everything you need but theyre not the greatest at helping you make sure your getting right part. Bought license plate screws that said they were for my car but they werent, just keep your receipts and youre good.

Ms
Review №51

Very good service ! Had battery checked they kept it there to charge over night to fully recover its charge . Saved me 120 dollars . Thank you guys !

Je
Review №52

Them 3 ladies made my evening.

Ra
Review №53

Tone is the man at this store. #2445

Li
Review №54

Good service and helpful for what I needed was waited on right away

Br
Review №55

Good selection of parts, reasonable prices, friendly staff.

Ch
Review №56

They are very helpful and they give military discounts.

Kc
Review №57

Store opened at 8 am. Doors were locked till I left at 9 am. You could see staff inside, just left the door locked

Ki
Review №58

EXCELLENT. I DONT KNOW HIS NAME. VERY POLITE.

Da
Review №59

I received my auto parts quickly, and correctly the first time.

al
Review №60

Always has the parts I need

Da
Review №61

Friendly staff. Got my battery inand back on the road at a great price.

Fr
Review №62

Best place in the hood..

Ch
Review №63

Great bunch of people, very helpful. Plus you can order online and pick up in the store for free shipping.

Jo
Review №64

Great knowledgeable staff, not the greatest inventory.

Ig
Review №65

My go to for parts. Usually have whats need d at an affordable price.

Du
Review №66

If your check engine light came on, go here and they will do a free diagnosis for you

Jo
Review №67

Great Service. Always friendly

Sc
Review №68

Good center guys here!!💯

To
Review №69

Some staff are not very knowledgeable on automobile needs. They are friendly but when it comes to car parts in general they seem to struggle in that aspect.

Pa
Review №70

Very informed employees

Ch
Review №71

The guys were most helpful

Ca
Review №72

Great staff! Always helpful!!

Jo
Review №73

The employees there have no knowledge about vehicles. Very unprofessional.

Se
Review №74

Great.Really enjoyed myself..

An
Review №75

Nice service customer care

JR
Review №76

Good place for auto parts, usually helpfully about auto problems

Ca
Review №77

Good customer service.

Ka
Review №78

These guys are the absolute best!!

Pa
Review №79

Very quick and helpful.

Jo
Review №80

Very curious

B-
Review №81

Average auto parts store

ka
Review №82

Very helpful staff

Jo
Review №83

Good

Ro
Review №84

Alright for what they had

Ka
Review №85

Typical auto parts store

D
Review №86

Speedy service

Da
Review №87

Not very knowledgeable staff

Ol
Review №88

Good parts

Jo
Review №89

Rude

De
Review №90

Autoparts

Ka
Review №91

No help

Ma
Review №92

Had what I needed

Ro
Review №93

Busy store!

Ke
Review №94

High prices

Ro
Review №95

Yeah.....

Ke
Review №96

Average

Jo
Review №97

Bad experience

Information
15 Photos
97 Comments
4.1 Rating
  • Address:4424 S Division Ave, Kentwood, MI 49548, United States
  • Site:https://stores.advanceautoparts.com/mi/kentwood/4424-south-division-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 616-257-7096
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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