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Service Pro Service & Lube Center
Kerrville, TX 78028, United States
Comments
Gr
Review №1

The wait was super short, guys are nice and they are a great price! Would highly recommend as they are Chick-fil-A fast & good businesses like this are in short supply in Kerrville.

Bi
Review №2

The service was amazing and super quick. I got an oil change and it only took about 15 minutes. The team was awesome and extremely courteous and friendly. I will be back when I need oil change or inspection. Im new to town and needless to say they made a loyal customer out of the today. Thanks guys, you rock.

Sh
Review №3

First time there. They guys were very nice. They answered my questions and got my oil change done fast.

Li
Review №4

Went for vehicle inspection. I was pleased to see women actually working on vehicles! They were fast, professional, knowledgeable, and courteous. I recommend them and will be going there to have my truck serviced.

Li
Review №5

Just a great bunch of nice people that work there they had my car done in no time at all just love it

Ra
Review №6

Great service. Friendly people.

Ra
Review №7

The best service ever!!! Great customer service!!! I highly recommend using this business for your oil changes!!! Everyone was very accomodating!! Thank you!

Sh
Review №8

The. Girls helped me when I needed it quick with no hassle or rifraff.

Bo
Review №9

Fast and efficient. No appointment necessary! Waiting room less than stellar but service so quick, not really an issue. Price beats OEM by wide margin!!

da
Review №10

Great service, quality technicians.

Ch
Review №11

In and out very quickly. Everyone really nice.

Su
Review №12

Great place to get your inspection sticker, very nice people so very polite You dont have a long wait either, you can get oil changed to all at one place, keep up the good work God Bless everyone!!!

Fu
Review №13

Went yesterday (1/4/2021) to get an inspection and we were really surprised to see a woman working there She is the manager apparently and she is just an overall nice person. They dont try to talk you into an oil change or anything else. They were super busy but she still had a smile on her face and was still very kind.. As busy as they were it still took only 15 mins to get out of there. Thanks Kerrville Lube Center.

Ta
Review №14

Took 7 minutes to change the oil and it was cheaper!

Ma
Review №15

Awesome job! Friendly service. In and out in a few minutes. Go see them for an oil change.

Ne
Review №16

Very friendly service. Quick and the price is good!

Ea
Review №17

Went in for State Inspection. Courteous and friendly service. In and out in less than 30 minutes.

Ja
Review №18

Prompt friendly professional service when I came in to have an inspection! Highly recommend this business!

ma
Review №19

Ben is such a gentleman & so knowledgeable about automobile work. Thanks Ben 🤠

Jo
Review №20

Great friendly professional service.

Pa
Review №21

A wonderful experience! Allen was AMAZING! First time here and will come here from now on!

St
Review №22

I always get my inspection done here. They are quick and Ill be out in about 15 minutes.

Fe
Review №23

Great fast service

Se
Review №24

Horrible waited almost an hour and there was only one car ahead of me.

Ju
Review №25

My husband just had his pickup serviced and hes never experienced such prompt and professional service. We will be bringing all 4 of our vehicles here from now on.

Ju
Review №26

Friendly, fast and knowledgeable.

Kr
Review №27

Expensive! $90 for a synthetic oil change

Ma
Review №28

Great service. Have been coming here to get my vehicle inspections for the past five years and service has always been outstanding ☺️❤️.

an
Review №29

Guys were super helpful and friendly! And got things done in a timely manner!! Greatly appreciated!!!

Lo
Review №30

Extremely good job. Very polite, explain what was wrong. And help fixed it.

Ne
Review №31

The employees are fast & thorough. I stop by for little things that worry me. This time I needed air in my tires. No charge. They are also patient & explain things.

Ni
Review №32

Good service, friendly people

Co
Review №33

Always timely...always a quality job. Thats why I keep coming back.

Mi
Review №34

Best service in town. I come there every year, or when I need to.

Ma
Review №35

Been coming here for years now. Faces often change, but the consistent service never does. no games played here, and the techs know how to put an oil pan back on properly. Which has been a serious issue at other companies. Thank you, all. See you next time!

Da
Review №36

Great value and good service.

An
Review №37

Wonderful service all the time & super fast friendly staff!!!

st
Review №38

Crew did a great job in a very short amount of time. Friendly and professional.

Ro
Review №39

After being threated and assaulted by an employee at Balsers Automotive for calling them out on their inspection scam theyre trying to run I came here.Excellent experience. Inspected and on the road in 10 minutes.thank you guys

Li
Review №40

Great service and friendly people well recommended

Sh
Review №41

They were prompt to get me in and was very courteous. I like going there.

Pa
Review №42

We were passing through town on a road trip when the low coolant light came on. The guys checked and topped all the fluids. Had us in and out in under 10 minutes. No crazy up sell or unnecessary items. Really appreciate your service today.

Mi
Review №43

Great place! Friendly staff, no unnecessary upsell, pro job!

Gr
Review №44

Fast, Affordable, Friendly!

Ro
Review №45

Just went for state motor vehicle inspection. Fast friendly. They were changing other peoples oil and worked me in.

La
Review №46

Great service!! The employees are very nice and professional!

Cl
Review №47

Fast service

Mi
Review №48

Excellent customer service.

pa
Review №49

They do a great job every time and never try to over sell you products.

Bi
Review №50

Quick..friendly service with good prices..they do DOT inspection also.🤗🤗😁

St
Review №51

Very friendly and fast I would recommend

Ma
Review №52

Went there for inspection. Didnt have to wait. Took less than 5 minutes.

Ja
Review №53

Very friendly and courteous. Great fast service.

Co
Review №54

Great service, convenient

Ab
Review №55

Great service very quick & efficient

St
Review №56

I made sure employees knew I had a bicycle on the roof of my car and that it would clear under the doors, before my car was driven into the building. I was assured that there was sufficient clearance. When my oil change was completed I was told to drive out of the building. I again verified with the employee that I was clear to go. I was told I was. On exiting my bicycle hit the door and broke the seat on the bike. Manager on duty told me they were not liable for damage as the door was high enough. A regional manager called me but seemed more concerned about damage (if any) my bicycle seat caused to their door. He said he’d call me back, but as of the following day he has not. I am from out of the area so they know there is little I can do to resolve the problem. The way they handled this issue was very poor. Damage to my bike was $54.12.In response to the owners reply:(Deleted after owner posted second reply, these names don’t need to be on line. If a thorough investigation is done, owner would know who was working) said he was manager on duty.(Deleted after owner posted second reply) employee who serviced my car.(Deleted after owner posted his second reply) said the area manager who would call me was (Deleted after owner posted his second reply) When he called he did not introduce himself. He has not called back as promised.I was a customer on 4-15-19 at about 4:00.I would like reimbursed for the damage!One week after oil changed oil was leaking around the oil filter, which I had to replace.Three weeks after oil change. I still have not received the promised response.Four weeks after oil change. I still have not received the promised response.Five weeks after oil change. I still have not received the promised response.Six weeks after oil change. I still have not received the promised response.Business failed to respond to Better Business Bureau complaint within the allotted 30 days.Seven weeks after oil change. I still have not received the promised response.Eight weeks after oil change. I still have not received the promised response.Nine weeks after oil change. I still have not received the promised response.Ten weeks after oil change. I still have not received the promised response.Eleven weeks after oil change. I still have not received the promised response.Twelve weeks after oil change. I still have not received the promised response.Thirteen weeks after oil change. I still have not received the promised response.Fourteen weeks after oil change I still have not received the promised response. Too bad this owner only responds to good reviews. The sign of a good business is how they respond to a problem.Fifteen weeks after oil change I still have not received the promised response. Time for this business to step up to the plate and keep it’s word,

Gl
Review №57

Great place to get your car serviced ....

Ja
Review №58

Friendly, got my RV in quick.

ma
Review №59

Great service and great

Le
Review №60

Worst experience ever!!! Tried to have my car inspected, and the young blond kid said my vehicle failed cause my brake light came on, then wrote up in report i had all kinds of brake fluid leaks. Took it elsewhere, and they didnt see any leakage anywhere. They also forgot to put oil cap back on after changing my daughters jeep patriot. (They did pay for a new oil cap) - 2nd time to write up this review, they deleted the sight under car inspecton areas.....on 6/4/2018...

Lo
Review №61

Employees were quick and efficient.

Ha
Review №62

Good 👍

Ed
Review №63

Good service

Ka
Review №64

Fast, friendly and efficient.

Lu
Review №65

Onestos and good service

Information
65 Comments
5 Rating
  • Address:Kerrville, TX 78028, United States
Categories
  • Auto repair shop
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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