My first purchase at the RIVA in Key Largo went smooth. Steven was very professional and answered all of my questions. Mike @ parts is literally the BEST! Thanks to Steven & Mike, I had a 5 star experience. I highly recommend them. Thanks Guys! - Annie

Love this location the staff is the best. They have everything you need and can answer all your questions!

Riva was very accommodating and did everything at a high quality and on time. Highly recommend Riva!

I highly recommend Riva sports in key largo. Ive recently purchased a jet ski and my sales person Lance Patterson was excellent and I was extremely pleased with the entire purchasing experience. A month later, I decided to purchase two floating docks, which are sold by the parts department. Micheal Crosby assisted me with all of my questions. I was unable to visit the store right away, so Micheal even took the time to send me visual measurements in order for me to decide on the size. These days its extremely hard to find someone that truly cares about their customers. If you need any parts, ask for Micheal, hell take good care of you, including great follow up. I cant thank Micheal enough for providing me exceptional customer service. I will definitely continue to do business with Riva sports in key largo.

I could not have been any happier with the service preformed on my 29ft HydroSport with twin Suzuki 300s. It was in for service and a bunch of small repairs. The entire staff there were friendly and very helpful. They serviced the engines and fixed everything on our list and delivered the boat back to us in less then a week and at a fair price.

We were so happy with the service that their mechanic Randy Violette provided that we felt we had to leave him a review. He was very friendly and pleasant to work with. He was professional and efficient in getting our Skis serviced and on the water asap. Thank you Randy!

Giving Riva even one star is generous. My moped was running badly and sometimes wouldn’t start. Riva picked it up in early May. A month later they said it was fixed, but it turned out it wasn’t so another few weeks later they decide it needs a new fuel pump. We dropped by the store and saw it was being stored outside! It was finally returned to me in October, 4 1/2 months after they picked it up. Over that looooong time we heard many excuses. 👎🏼

Had issues with my steering pump and JL speakers under warranty and Yessenia scheduled a Dock Side Service to Big Pine Key FL. Randy came out and got the job done on my Blackfin 242 ! Great service ! Rivas Key LargoJoe Arredono

Great people and awesome service! Had a hard time finding exactly what I wanted in South FL (Yamaha FSH)...found this place and called Lance, he took my deposit and had the boat within a few weeks. When I showed up to get it, they took me out on a sea trial and made sure to give me a complete overview of the boat and all features. Lance and the team are great and Id recommend this place to anyone!

Best Experience ever. We brought or first jet boat in Rivas Motorsport & Marine of the Keys with Bob Warner. Excellent service, always called on time and made sure we were happy with our purchase. we were able to meet the whole crew and each one as great as the last. highly recommend!! once again one big big thank you To Bob Warner from sales who greeted us with open arms and guided us perfectly throughout the whole sale!

Horrible experience! The list I sent them about warranty issues I had are still not fixed and I paid them just to say it was a warranty issue. The boat sat there for 2 months under a tree and there techs left razor blades on my boat that left rust. I was told to use soft scrub to remove the rust. But that would remove my gel coat off a 2020 boat so I didn’t not take there advice. and I’m still cleaning stains and leaves out off the boat. After 4 months of waiting they shipped me the glove box and cup holder rings that I would have to install my self on my time with warranty. I still have the same problems that where never fixed, my ski locker still doesn’t drain, the gap on the gasket on port side is still missing The list keeps going. So I decided not to extend my warranty with Yamaha do to the fact I wouldn’t have a boat if I took it to Riva. Basically I felt rob on my first boat and I will never do business there again.

Great experience. They were slammed with business and made sure I was getting taken care of. Lance was extremely helpful and always made sure we were comfortable with the process and answered every question we had throughout the process. Thank you Riva! We love our Yamaha FSH 252.

Great people to work with! Our new boating home base!

Great thanks to Jose, Steve and Neal. Great customer service!! A wonderful experience from start to finish. Professionalism and no pressure. Fabulous group of guys to work with. Its hard to recall a better buying experience. And the location!! Key Largo! A dream/destination location to purchase a water toy. Especially during Covid I couldnt be more thankful. We live in Sarasota. We had no product available locally or anywhere else we called in Florida, Tennessee or North Carolina. Riva promised that what we wanted was ordered and would be on the way. They delivered as promised. Not like other dealers that were taking reservations for 2022. I only wish we lived closer so that we could take advantage of the service and parts departments as well and maintain an ongoing relationship with Riva. Very highly recommend.

I read all the reviews. Had to take in my jet ski in. They told me the the part wasn’t available. I got mad at them . Called Yamaha customer service. They were correct. It was them it was Yamaha themselves. Riva service dept still treat me with respect. After yelled at them. So please don’t read the reviews. They are great .

Jose Mir is the best sales person Ive come across in a long while, professional, helpful and always on. That combined with an awesome team Neil (GM) and Jenna (Fina.) theyve earned all my follow up business. P.S. We Love our New 242S!

Riva Staff Member Troy D was knowledgeable with ALL of my questions! Explained it so that I could understand the issues. When I return I will ask for him directly. Is was a pleasure working with him. Thank you AGAIN

Michael Crosby or Mike is amazing! Anyone needing any parts or help with water sports should come here. Mike helped us pick out what we needed and even delivered the items we had no way of transporting. It’s so amazing to see that excellent customer service still exists. Would give 10 stars if possible. Thank you Mike!!!

Great dealership to work with from 1500 miles away to get us in a Blackfin.

Mike did a great job in parts. Ordered everything correct and came in quicker than we thought. Quick response. Highly recommend. Great prices too. make sure to call he wont be beat on prices.. Thanks to Mike and Trpy

Needed to arrange boat maintenance service and Dave Bautista has been great always picking up the boat and taking good care of it on the trailer. Would recommend Dave as your driver if you ever need a reliable person to haul your boat. Service has been inconsistent and difficult to get a hold off at times otherwise would rate a 5.

I got down to Tavernier without my keys to my boat. Michael in the service department made the day by helping me out and he was able to determine the right key for Suzuki DF50. I was in and out in 15 minutes. Michael and the Riva team are the best! Thanks again!

I bought my Sea doo wake pro from Rivas key largo. They are great on their wave runners and boat deals and even better in servicing them. i called them for servicing and Randy came to my house today. He is by far the best mechanic i have seen in the keys and super nice and professional. he left my sea doo running better than new! i am very thankful and ready for jumping a few waves!

Cant say enough about the way we were taken care of by Bob at Riva. He made every step toward the purchase of our new boat happen as quickly as possible with such professionalism and caring for our needs.You could see his smile even behind the mask. Thanks Bob was such a great experience. We love our new Scarab.

I want to thank David Batista for 5 star service at Riva MM in Key Largo.He picked up my boat from the boat ramp, was on time, communicated well and went above and beyond to make sure I was satisfied!

Thank you to Eric to fix my Jetski and all my problems in my Jetski I will recommend him to all my friends who had Jetskies. His the best and friendly too. Give him 5 stars for all his good job.

Lance Patterson at Riva did an Awesome job helping me get our new 2021 Yamaha 252 SD. He went above and beyond to make sure that we got what we wanted. Thank you Lance for the great customer service!

Amazing service and wealth of knowledge from Jose who sold us our first jet ski. Back in May when travel was restricted he made it possible for us to get our craft quickly and safely. He spent time making sure we knew all the ins and outs of riding and maintenance. 10/10 would recommend!!

We had a great experience at Riva Motorsports in Key Largo. Everyone there was very professional, attentive and responsive. We especially want to thank Mr. Dave Bautista who transported our new boat all the way from Key Largo to our local marina and helped us get it into the water. He was wonderful! Thank you for everything Riva Motorsports staff!

I have never dealt with such incompetence.Bennett trim tabs on my 2008 Grady stopped working. They looked into it. They told me the pump was dead, that water had gotten in and that they would have to change the pump, the lines and the outer housings. After 3 or so weeks they had not been able to figure out even what part to request from Bennett. They would rarely pick up the phone, and forget about answering an email. Things where moving so slow, I had to call Grady White myself to find out what parts and model numbers my boat had and give it to them to request parts from Bennett. Fortunately they are so useless that they could not even do that. So I finally got feed up and ask them to put it back together that I would take it as it was and fix it later.I then called a reputable yard in Ft Lauderdale and told them the problem, they told me over the phone with out seeing the boat, that it was all BS. That in 30+ years they had never had to change a Bennett pump on Grady, that it would likely be a quick fix. They told me to bring it in the next morning which I did. I had my doubts, it was a 180 degree shift, how was it possible, but they where dead on. Problem was some sludge and water, pump got cleaned, system flushed and resealed. Ready for pick up the next morning!!!!!! No parts needed.Avoid this place at all cost.

What started out as a bad experience, and then became a great experience do tho Yani in the office, and Randy Violette. Yani and Randy worked together to get all these items covered under warranty. The engine was stuck in gear, and Randy had to do a lot of work to get the problem solved, I’ll tell you want what a great tech, I would definitely recommend him to anyone in the building industry, he does know his stuff…

I unfortunately did not buy my Suzuki outboards with Riva in Key Largo, I wish I had. I had a falling out with the mechanic that I did purchase them from so, ever since Riva has taken care of my service needs. They have treated me as if I had spent $35,000 with them. Always extremely friendly and extremely customer service oriented, I feel as if I’m a family member. I mean everyone from BEN, the service manager, to mechanics, right down to the lot manager, who unloads and loads your boat, is alway friendly and helpful. I will never go anywhere else. I suggest you do the same. You just don’t expect this level of service in any industry down here in the keys, unless your at a five star hotel.

Mike at Riva Motorsports went above and beyond to find a replacement cowling at the lowest price possible. He found everything we needed and was a pleasure to work with. I would highly recommend Riva.

Ive been using Randy at Riva MM to service our commercial boat fleet for a few months now. We have 14 boats with Yamaha & Mercury engines ranging from 25 HP to 250 HP.As Ive always been impressed with Randys professionalism and flexibility on prior on-site service calls, I will be recommending to our General Manager that we use RIVA MM to service our entire fleet moving forward.

Please go this place and ask for Bob Warner !!!! He is the absolutely best ever !We got our first jetski with good deal:) Also Michael Crosby helping us with important staff. Absolutely great people. Thank you for everything guys, you guys the best:)

Frank in service is GREAT. Helped us get our boat serviced in a fast manner and maintained us informed throughout the process. He was always in contact with us. This has not always been the experience at this dealer with others in service and sales but Frank knows what he is doing.

I worked with Lance Patterson to repower my Hewes Redfisher with a new Suzuki 140. Due to COVID they were very hard to come by, but Lance managed to hook me up. After the sale the service manager,Shannon Clements was very helpful and let me take an extra prop 600 miles away to test it out on my home waters with just the promise to return the one that didn’t work out for me. I hope my new Suzuki last the 26 years that my Yamaha did, if not I’ll be back to Riva for another!

I purchased a Wellcraft 242 from Riva Marine last year and had an issue in December my center console would shake hard when ever i would hit waves at first i thought this normal and didnt worry to much but then i finally called and asked about this problem and they responded it shouldnt do this and they will handle any and all repairs from that point on I let them handle the entire situation from pick up to repair to return. When they originally pick it up they warned me it would be a while for repair time and that they wanted to make sure there was no other issues which i expected. In the end they returned the boat professional detailed, working, functional order and even did a follow up with me to ensure the boat was in good working order. I realize things take time and some things are worth waiting for so I glad I waited and used Riva MarineAlso I truly appreciate the extra help from my sales person Richard, the GM Neal, and the patient delivery man Shannon for all there help on this as i realize delivering so far away is not easy nor convenient for anyone especially living in Key West

I bought a 2018 Blackfin 212c from RIva MotorSports and the experience was excellent. My sales guy, Shannon, was very knowledgeable and explained everything i needed to know about the boat; he even gave my son and i a thorough on water training session. Also, upon delivery, the driver took me through all aspects of the boats working order again. Great service all around and i will buy my next boat at Riva!

Waooo, what an amazing experience at Riva. Thank you to Richard and Randy! Great service and excellent process from the time we started talking about price to taking delivery of the boat. Richard worked with me to save time and had everything ready as soon as I got the dealer. Go see Richard for your next purchase!! Thank you guys.

Took my seadoo in for a recall and Eric took care of me an even explained everything about the recall to me so I could understand what was done an why. Thanks Eric great job.

I was changing gear lube of the lower unit and found it full of water. I dropped it and ran it over to Riva Key Largo. As suspected the seals where bad. There was a little snafu with the parts as apparently my motor was made during a changeover year and some parts had changed. However Ben. T worked hard to sort out the part number discrepancies and to get me the unit back as soon as possible. He also kept me abreast of what was happening, which does not happen much these days. Happy customer, would use again.

Excellent service. Prompt, courteous, and professional! Highly recommended!

Yessenia went above and beyond handling a warranty claim with BRP. This was a complicated issue which began with a separate dealer in South Florida which did as little as possible to resolve the situation. Yessenia was patient and persistent, and professionally found a resolution to the problem. Thank you!

I want to thank the sales and service department for all they have done for me. I bought a used waverunner and had a couple issues that the store helped me with and it is all thanks to Steven, Vincent, Yani and Shannon.

Excellent experience all the way around. Bill Peterson was top notch in facilitating our sale. Captain Randy Violette took the time to explain all aspects of the boat and put in the time and effort to make sure we were informed all the way down to the stereo. Michael Crosby of the parts department not only helped us with the necessary safety gear, but also walked us through any accessories we may enjoy. Let’s not forget about Jenna in the finance department, behind the scenes is where the magic happens. Last but not least, the store manager Steve Sosa, who was on board and oversaw our experience from start to finish.

I purchased a new Blackfin from Riva. Randy V. took me for a sea trial and went over everything on the boat. He was very detailed and made the experience very enjoyable. The boat is top of the line and cannot wait to enjoy it with the family. Thank team Riva

I have bought 3 boats with Riva Pompano, and my experience with the sales department has been great. I got the extended warranty, and I have been trying to service the boat with no success whatsoever. I first had an appointment, I delivered the boat, and one week later the boat was still sitting. According to the service advisor, he did not know when they will be able to get to it, so got the boat back. Four months has passed by, and I have called a few times. The calls to the service department get mysteriously disconnected. I had to call three times today, because two of those I got bounced off between attendants, and the third one the service advisor said they were three weeks out for appointments, and he said he has been rejecting about ten appointments per day. When I asked a question he said hold on, and put me on hold. He came back on the line and said surprised Are you still there??? Hold on! and directed my call to the receptionist. It is sad to see how a service department can ruin the reputation of the sales department. I dont know if the owners realize how much money they are loosing to people that really dont want to work for a living. Upper management should play mystery shopper to realize how much revenue they are turning away, and deal with the employee (s) responsible

Brought in my Jetski for service because it was dead. Eric determined that it was a bad fuse and I was out in 20 minutes! Great customer service!!

Service department has been very responsive and Ben T. has been helpful with addressing my concerns and discussing them with the manufacturer. The staff has been there for sometime and always welcoming.

The staff at Riva are terrific. Particular shout out to Ben. He was very professional, courteous and kept in close contact with me throughout the entire process.

I contacted Jose at Riva Motorsports and told him what I was looking for and he went to work getting me the Yamaha Zuma I wanted. Great communication and transparency of cost and delivery. He said it was going to be delivered on a Wednesday and sure enough Frankie showed up at my home with my vehicle and he communicated timing with me the whole way. Frankie was very professional and pleasant and I couldnt be more pleased with my experience with Riva, Jose and Frankie. Im new to the Keys and I have found a dealership I will continue to do business with in the future...Jose is looking for a boat for me now. If you are looking for a great buying experience I guarantee you they will go they extra mile to ensure you are completely satisfied.

Just had my cushions installed at Riva. Ben at the service desk is great. Very attentive! Great experience.

An amazing experience! Just bought a new motor and I couldnt be more satisfied with my purchase. Thank you to Brandon and Lance for the excellent service! Definitely recommend you see Lance for your next purchase!

Ben, the service writer was so helpful, he went out of his way to help with me a warranty issue. I highly recommend you go see him he is a true professional, Jorge Díaz

I recently purchased a golf cart from Jose in the sales department. He is great! Friendly and honest about what your getting as far cost, features and how to keep it running for the future. He explained so much in the test drive, because we never owned one. Damon has always been our go-to guy in parts and has kept our motorcycles running for years and was key in this sale with how this cart was taken care of and new batteries. Frankie delivered our cart and was super friendly and careful. He even came back with some keys items afterward. I highly recommended all of these guys and Riva!

I bought a Yamaha Cruiser Fx Jet Ski. Sales rep was Lance Patterson. Also dealt with Michael Crosby who I met at the Miami boat show. Overall this was a great experience start to finish. Easy negotiation with a fair price from the get go. It was a pleasure dealing with Lance and Michael. Lance took time to explain all the features of the jet ski and helped me compare the different models so that I could make a decision. He was very patient in answering all my questions. The paperwork process with Jenna was also very smooth.Highly recommend Riva. It was a great experience.

Cant say enough how satisfied and impressed I was with the service and knowledge of all the people who made my purchase of the coolest Suzuki outboard in the world first class. A special shout-out to my salesman Lance! Thanks again for everything!!!

Scammers, worst place

Thankyou ben in the service department for keeping me informed throughout my engines check up. He gave me a date and had mechanics start and finish same day he informed me.. Very happy with the outcome and would recommend to friends and family. Just ask for ben he will not disappoint.

I was very pleased with my new boat purchase at Rivas Key Largo, Lance our sales associate was very knowledgeable and professional and after searching for the boat I wanted for 6 month due to covid they were able to find the one i wanted when noone else could I highly recommend them

I purchased two skis and I can tell you that they all did a great job in making us happy. Michael at the parts department was great, very friendly, the best personality. Robin did everything he could do to make everything work out the best way it possible. Thank you for having great people working there!!!

Drove 3 1/2 hours to buy a ski from Riva and everyone was fantastic! Robin was great to work with especially via phone and email. Michael in the parts department was amazing great guy to talk with very helpful. Definitely worth the drive!

Great dealer! Great people! Great products!

I would like to thanks Amy for helping me a lot over a phone call that was more than an hour of trying to solve everything.I would like to thank her for having so much patient with me which shows oh how great customer service she is.Thank you a lot Amy:)

Excellent experience at Riva Motorsports! Lance has a very deep knowledge and expertise in regards to engines, he is also highly skilled in sales. Paul was also very helpful and punctual; all they promised, they were able to get it ready as expected. It was a great sales experience and I am very happy with my new engine!

Thank you Mike in part and Lance in sales thank you guys

Ok, so it only took 10 years but I finally lost the bet to Randy. I bought a new boat from Riva! Randy in service has always taken great care of me from the time I call and ready for me on arrival to the time I leave after having my boat serviced. The entire team at Riva is as good as it gets. Thanks guys!

Riva and Ben did a great job on servicing my new Suzuki 300 and installing my new Garmin fish finder. Thx guys

I have owned severalBoats in my life time but the sales, financing, manager assistance and most of all salesman Jose Mir has been above all expectations especially Jose Mir ... usually my experience with sales people has been pushy and not really listening to your needs . Jose LISTENED to what I wanted and when a boat became available that met my needs he reached out to let me know, financing was as easy as one day approval and the finance girl ... sorry forgot her name was above and beyond all expectation and let’s not forget the manager at Riva Marine who made sure all my needs were met. To Jose Mir and the entire team at Riva Marine a big thank you for making my visit and purchase such an easy and enjoyable experienceGeorge GomezRetired Firefighter

I needed a relay switch for the trim on the upper motor. They told me there was six in Japan and I would have to order it. I found the switch in Key Largo at a Yamaha dealer.

Do Not get your boat serviced or repaired here. I re-powered my boat here and recently brought it in after some alarm codes had went off after reconnecting power to my engine. They took a week to look at my boat, then told me it needed a new wiring harness (which was out of warranty 1900$). I had to cancel on friends for mini season because my boat would need a month to complete since the part was on back order. I intelligently took it to another Suzuki dealer who said the codes just needed to be cleared, said the wire harness did not need replacement, and also fixed what he quoted as poor wiring done be RIVA. I now have a working boat after an hour with another shop. What RIVA did was criminal. Not to mention they gave me my boat back without the engine covering installed and without my engine hose cap. The shop I took it to said he has been getting a lot of jobs due to RIVAs poor service.

Bill Peterson was thorough, professional and an overall great person to deal with. He got me the deal I wanted. I left Riva extremely satisfied. I will continue doing business with Bill and Riva Key Largo. Thanks guys!

The entire experience from sales to financing to service was excellent. My sales guy, Bobby, was very attentive, immediately returned all of my communications and worked with me extensively to get me into a boat that fit me. The finance department got me a great rate with no money down and were courteous and thorough in explaining my options and final plan. The training and information from the service and parts team really made me feel safe to get on the water.

We purchased a boat in 2013 and we had to contact Riva again to get help in finding a damaged part on our boat. Tia helped us With the most friendly and courteous and fun help we have ever encountered. She spent hours researching and calling to find what we needed. She really went above and beyond.What a joy to find a salesperson that really cares about their job and about giving customers as much help as they need.

Good selection of boats and friendly staff. Captain/mechanic Randy V. was very helpful on the sea trial and thoroughly went over everything on the boat. Bobby W. our salesman, answered all my questions very fast and was a pleasure to work with. Jenna in financing was great, got us in and out fast, even got the boat and trailer registered on site. Satisfied customer and would use them again.

I worked with Bobby Wallace to purchase a Yamaha Wave Runner and he was fantastic! Most of our correspondence was via email and phone, and Bobby was quick to respond and provide whatever information I asked for. It was a seamless process from beginning to end and I was thoroughly impressed with Bobby and the Riva team!

Great experiences here. Two people stand out.First: I’ve bought two boats from Richard this year and I really believe he cares about the customer and tries to get you a good deal.Second: Randy Violets is the guy that made it happen with the boat. Richard makes the promises but the service team has to make it happen. Randy heard me express concern about the timeline I was given. I thought it was going to be a day later than expected and Randy is the one that got my boat ready and in the water yesterday. Because of him I have one more day of memories with my family and I really appreciate it.Last: The financial manager lady I think her name was Jenna, (sorry I forgot, unlike you) was great and easy to work with. I appreciate you fitting me in with everything you had going on.

I called Monday asking for a quote on an outboard motor to repower my boat.Left my number with someone that said they would page a sales rep to call me.After a few hours I called again, they told me the same thing.On Tuesday, I called asked to speak to a sales rep, I gave him my number and email address. I made sure he spelled it right.On Wednesday, I called asking if there was a problem, because I didn’t receive the quote. Someone answered saying he was the manager, he told me my info was in the system and that he didn’t know what happened.I gave him a different email address just in case.On Thursday, I called a few times but I wasn’t able to talk to someone, I left a message but no one called me back.On Friday, I called and asked to speak to the manager, he pulled up my info and he said the quote was showing completed but there was no quote.He told me he would personally ask the sales rep to give me a call.....It’s Saturday.....no phone callsI insisted more to see where it would get, if the manager is not following through what do you think the rest of the team will do!?!?!I won’t give “zero stars” because it won’t let me, you should have more respect for your customers.

I repowered my boat with a new Suzuki Outboard and couldnt be happier with the results. Lance was my sales person and he did a phenomenal job giving me many options to choose from and very professional and courteous. He always updated me on the work and i highly recommend requesting him for any of your needs. Randy in the service/install department was great as well. I highly recommend going to Riva for your outdoor adventure needs!

I recently purchased 3 skis at Riva in Key Largo. Had a minor issue with one, Joe their tech came out after hours on both calls to address my minor issue and fixed the problem. That is service that I can count on. I would recommend Riva to any one looking for a company that stands behind the product.Jose in Sales was polite and spent time with us on every sale. We actually went as far to help me upgrade a ski that I thought I wanted with no hesitation at all. If you need to find out what will fit your needs speak to Jose, he wont oversell you. Made it real comfortable for us.Parts you have Michael, after ordering accessories for my skis this guy actually delivered them to my home in Tavernier. You cant make this up.Great Company Great People nice to see today.These guys aim to please.Mike you have a great staff!!!!!!!!

Great service before, during, and after my purchase. I purchased a Wellcraft 242 Fisherman from them. The sea trial was terrific. The captain did a thorough job demonstrating the boats capabilities as well as the use of the equipment on board. Financing was easy. Everything was ready for us when we decided to purchase the boat. We just showed up and signed on the dotted line. We had the boat delivered to our marina promptly with no issues and anytime weve had a question on anything to do with the boats operation the knowledgeable staff have been there to answer our inquiry. We our really happy with the purchase from Riva Motorsports & Marine of the Keys and we would recommend them to everyone.

Love this place!! Steven Solo was great, he kept his word. I drove from Miami to them and received the best deal.I was greeted by a lovely woman who made me feel welcomed. Everyone was very friendly, especially Jamie Posada. Jamie took the time to describe the features to my new toy. Customer service was great, did not stay there for a long period of time. Mike even provided lunch while the transaction was finalize.The mechanics started it up for me, very professional and handled it with care.Since i drove quite a distance they delivered it to my home. Frankie was great in keeping me up to date on arrival time to my home and Raptor was delivered with no issues.

Good selection of boats and skis but also no longer carries or services Kawasaki watercraft and not one Suzuki dirt bike on the floor

We are extremely dissatisfied with this company. I wouldn’t give them a single star if that was an option. We purchased our boat from this dealership in March and took it in for several necessary repairs 2 months ago. Brand new boat. The problems are nothing major. The service department has not communicated with us at all regarding the repairs aside from phone calls we have made to them. We do not know why our boat is not ready. We asked them to put the boat back together whether the work is completed or not 4 weeks ago. The service manager wasn’t able to tell us what the hold up is. This was a few days ago; service mgr said he would let us know the next morning and never called. Again. My husband worked as a service manager for GM for 12 years...he knows how the service department should run. Service at this location is inefficient and unacceptable. I do not recommend this dealership for service or sales if this is how they treat their patrons.

I recently had two jet skis serviced by Eric at Riva of Key Largo. He came to our house in Tavernier and provided great customer service from the get go. Eric explained everything he would be doing with both jet skis...finished the work in no time flat, and everything is running perfectly now. He gave me great piece of mind for future maintenance as well. Eric is a wonderful mechanic and representative of Riva

We recently purchased 2 jet skis and Lance at Riva Watersports (in Tavenier, Fl) along with their staff greatly assisted us in all aspects of the transactions. Perfection. Lance’s professionalism made the transactions with great ease and communication. Keep up the excellent job.We had an issue with one of the jetski title and their Title Clerk, Amy, was able to resolve the situation within less than 24 Hours. In addition, on the purchase of the second jetski, I unfortunately spilled gas on the registration decal and erased all the decal numbers. In turn, Amy also resolved this issue expeditiously within one day. Employees such as Amy are a true asset to any company.These employees should be recognized since it allows me to make a confident decisions of any future purchase with Riva. From: R. Mera

Grade A service. I deal with Michael Crosby everytime I stop in to pick up supplies. Mike is great to work with and very personable. He always takes the best care of his clients and makes it easy to get in and out. Mike delivers myself personally a great experience at Riva Motorsports in Key Largo and is a pleasure to work with. If you have any questions or need help, call Mike! Mike is the guy!

Mike was amazing! He gave great customer service and helped us with every question we had. As two women buying parts for a jet ski, it was great to feel comfortable enough to ask questions together without feeling ripped off. MIKES THE BEST!!

Great people I cant. Say enough about the men in service please keep doing your customers like you do .I wouldnt take my little boat any where else

Had an amazing experience getting my family’s first jet ski here at Riva!Every single employee here was extremely helpful and very happily answered all of my questions!Michael in the parts department was a delight and Jose in sales was also amazing!10/10 would recommend and getting the next toy here!

Fantastic place with even better people. Mike & Damon in parts were more than helpful making sure I had everything I could need and more. Bobby was a great salesman and very accommodating. Definitely would recommend and will be back.

Have a outboard that was giving me some trouble. Took it over to Riva and Kerri took great care of me. Possibly my best experience I have ever had with a service provider.Thank you Kerri and Riva!

From start to finish everything went seamless. Bobby W. Was a pleasure to work with. Very friendly and helpful. Couldn’t be more pleased. I would definitely recommend Riva Motorsports!!

The technicians Erik and Joe at Riva are absolutely the best. They handle all of our ski maintenance and repairs. I was really impressed when I blew the motor on my ski and they had the entire rebuild covered under my extended warranty and fixed it to absolute perfection. These guys are fast and precise with everything they do, and I would never take my equipment anywhere else.

Please go this place and ask for JOSE MIR !!!! He is the absolutely best ever 😍❤️ I got my first jetski ever and I couldn’t be happier with the attention and service!! 👌🏼 100% recommended and please ask for him 😊 he is super attentive and nice 👍🏻!

We cant say enough about our Riva sales rep Kelsey...after meeting her at a boat show in the Florida keys, she spent the entire afternoon with us, helping us to zero in on the right size boat for our needs and wants...all while staying within our budget.Kelsey then spent an entire day with us at the Riva store, showing us all available in-stock boats that met our criteria. She was very knowledgeable and patient...she tried her very best to put a deal together to get us the boat we wanted, but unfortunately it didnt work out.She is truly an asset to the sales department....and we hope the company appreciates all the time and effort she puts forth.We ended up purchasing a 27 Sea Hunt and trailer from Plantation Boat Mart but would have much preferred to see Kelsey get the sale...she deserved it!

So we have been customers of riva key largo for several years. Recently we had purchased a extended warranty and had an issue well. Kari and Lissa were amazing. It was bad timing we were several days from a trip and had a Yamaha lower unit issue. Kari and Lissa performed magic and got us on the water the day before we left It’s personal service like this that keep us coming back. Thanks Kari and Lissa.

I had one of the BEST jet ski purchasing experience today at RIVA Key Largo. Starting with Richard my sales rep, who gave me a great deal on my ski and was very helpful when making my ski purchase decision. Michael in parts, who made sure I had everything I needed to get started. (Did I mention he knows how to sing?) Lol Jenna in Finance who provided financing flawlessly. I even left the dealer with my FL and Tag for my trailer. I can truly say they have a great Team at RIVA Key Largo. I would definitely recommend if you’re in need of a jet ski not to waste your time shopping around, go by and see Richard and his Team who will make your purchase a hassle free experience. Who has time to sit in a dealer for 3 hours? Fastest most efficient jet ski purchase I have ever had. ⭐️⭐️⭐️⭐️⭐️

The true test of a dealer’s integrity is how they handle the situation when the stuff hits the fan.While on vacation in the Keys last week, we decided to purchase a jet ski instead of rent. We contacted Steve who worked with us on financing and delivery to our RV site in Key West. This dealership is very busy but they made it happen. We took delivery of a quality ski at a fair price. We had an unfortunate event the next morning because of the rushed circumstances leading up to delivery and launching in the dark. We woke up and found the ski almost entirely submerged because the flush plugs were left open. A repair would have been costly and would have chewed up the rest of our vacation. Riva promptly addressed the issue and offered to deliver a comparable (and much better) replacement to us the same day without question. We used the ski for the rest of our vacation and it ran flawlessly. We had an absolute blast. Being a used pwc with a saltwater history, we were a bit nervous to look when we pulled it out of the water before returning home, but it was in great shape and clearly well taken care of.The watercraft and the service we received with Steve at Riva was the highlight of our trip and we won’t hesitate to return to them for a trade-in this fall.