user
Lonnie Hensley Automotive
5324 3rd Ave, Key West, FL 33040, United States
Appearance
Lonnie Hensley Automotive
Comments
Ca
Review №1

Lonnie is the most serious and competent person that you can deal with when it comes to his line of work. I trust him 100% and highly recommend him.

Di
Review №2

Excellent professional service ! Headliner replacement beautifully executed, painting, welding, trim & interior parts replaced perfectly. My 2006 model car looks factory new inside & out thanks to Lonnie’s expertise !

An
Review №3

Lonnie is an old school mechanic. He has the knowledge and experience to get the car working through his ingenuity. I was in Key West for a Celebration of Life Ceremony. The gear shift cable was not working and I had the car towed to Lonnies. The part that was needed was not in stock anywhere in the Keys. Lonnie created a bushing for the gear shift cable and we were able to drive back to Miami. If it wasnt a three hour drive, i would have Lonnie care for my cars. Thank you Lonnie, you are the Best!Thank you Michelle for keeping me updated all day.Angie in Miami

Ci
Review №4

Lonnie and his team are exceptional. Ive had to have my bumpr reattached twice! Hes done it extremely well and savd me money because I didnt have to replace the bumper! That is so appreciated. My car was also cleaned inside and out and looked spectacular! Thanks for helping me with my Mercedes 400C and thanks for the call to check to make sure I was pleased. Totally recommend.

ad
Review №5

We were on vacation in Key West, barely were able to get my vehicle to the resort on a Sunday. It was worse Monday morning and had to have it hauled, we chose Hensley Automotive. He fixed it by Wednesday and had us ready to go by our check out on Thursday. He even called that following Saturday to make sure wed made it home alright with the 16 hour drive. We highly recommend Hensley Automotive!

Ro
Review №6

The top of our 2013 convertible Camaro needed to be replaced and our back seats were always damp to flooded at every rainfall. We brought the car to Lonnie who discovered the reason leading to this besides the top issue. He did an outstanding job in replacing the top and fixing the leak that caused the rain pour to penetrate inside the car on to the back seats (not related to the top issue...). When we picked up back the car it was like new! I can only very strongly recommend Lonnie Hensley for any automotive job. He really is top of the line. Thank you again Lonnie for a job very well done.

Ro
Review №7

I highly recommend Lonnie Hensley. He took care of my vehicle and it looks brand new. I am so happy with his work. He has a professional and courteous team. It was nice to have my car fixed locally at a good price. Thank you so much!

Ke
Review №8

When was the last time the person who fixed your car called you back the next week to see if everything was OK? Right, me neither, but Lonnie called me the week after I picked up my Audi A5 convertible.He fixed the front skirt beneath the bumper that got torn up on a Bullard, and did some ding and dent repair that made my 2015 car look new again. He told me to wait, and save some money on the new convertible top as well!You dont get this kind of service from a typical auto and collision repair shop. In fact, Id day Lonnie is unique in providing this kind of thought and service. The cost was very reasonable. Thus is especially true if you have an imported vehicle, since its a long drive to the mainland. Highly recommended does not say enough!

Ja
Review №9

Lonnie was recommended to me by a client of mine. What great service and follow through. A pleasure to work with. I would recommend them to anyone who asks for a reliable honest body and repair mechanic. Thank you.

Ma
Review №10

Repeat customer. Had some electrical and battery issues and Lonnie had the car back to normal and ready to go in no time! He even called a few days later to make sure all was still good!

Da
Review №11

I had an issue with the suspension on my Volvo C70. Being a “snow bird” in Key West, I had no idea of who to take my car to. After several calls to friends in the area Lonnie had the highest recommendation and for good reason. I called around to several repair shops and was told that they were booked for at least a week. I called Lonnie, described the problem and he knew what it was and told me to bring the car in the next day. He explained the issue, and told me how much it would be to fix it and that he could have it completed in a day. He was spot on. If you are in Key West and have any car problems, do not hesitate to call Lonnie. HE IS THE BEST

Il
Review №12

Lonnie is the best! He is very conscientious about the work he does! We take all of our cars to him! New and old.

Ma
Review №13

I had some body damage that needed to be performed through my insurance. I had heard MANY great things about Lonnie and his crew. So I had them perform the repair and am extremely happy with their work. So much so that I had an unrelated issue and went back to them and they didn’t disappoint again!!

Ju
Review №14

Fantastic service. They were able to work on my Porsche when nobody else in town could. Lonnie was also extremely helpful and honest when I had to take in for something they couldn’t fix. Great customer service

Th
Review №15

They did a great job on my favorite car. On time, on point, at budget. A+

Jo
Review №16

My wife and I were just driving into Key West for our vacation when the last few miles before getting to our location the notorious check engine light appeared on our 2013 Porsche Panamera. A few seconds after, a plethora of lights and warnings started appearing. We stopped at an Auto Zone store for a diagnostic and retrieved a P3042 code, cylinder #4 was apparently having a problem with being on vacation. :) After calling a few places who said it would take a minimum of 10 days to fix, I reached Lonnie Hensley Automotive. Lonnie explained he was very busy but after discussing the issue and our dilemma told me to bring the car in and hell see what he can do. After waiting just one day for parts, my #4 ignition coil and all six spark plugs were replaced (car has 153k miles). The whole process was professional from explaining everything and providing timelines that Lonnie stayed on top of the entire time. And to top all of that, Lonnie just called checking up to make sure there were no more problems. We need more Lonnie in this world. Be like Lonnie! Vacation saved!

Me
Review №17

It was my first time dealing with a major car issue. Lonnie took the time to explain everything wrong with the car, my options and next step. He went above and beyond. He was fair, kind, professional and knowledgeable! I would highly recommend!

Sa
Review №18

Lonnie is WONDERFUL!!! Experienced, fair, good natured, and funny! Great mechanic & shop.My friend and I were on a road trip in the Keys when my brakes started grinding. We were camping on a different Key, and worried about how to get around without the car, but he was very understanding of our situation, INCREDIBLY helpful, and was able to replace my brake pads and even my rotors in just a few hours. We just rented bikes and explored Key West in the meantime (and also, the local bike shop owner said that they use Lonnie too, and hes fantastic)!I drove out the same day, and then later, all the way back home to Orlando without any issues. Lonnie is so sweet, he called me a few days later to make sure we made it back home safely and to let me know that if I experience any issues with the brakes, even all the way in Orlando, to give him a call.Thank you so much, Lonnie!

Ar
Review №19

Lonnie is the only auto shop in Key West that will work on my car.I am very appreciative that he is here.His work is excellent.He is very knowledgeable about all makes of cars

Ke
Review №20

I do not normally write reviews, but the quality of service was so good, I had too. I had an unfortunate incident with my vehicle and Lonnie was able to repair my vehicle back to its original state. Michelle also provided me with regular and timely updates between them and the insurance company to ensure I was kept in the loop. They are exceptionally polite and very professional. Thanks so much.

Te
Review №21

Lonnie has an enduring integrity and an encyclopedic knowledge of GM, Ford, all automobiles of different vintages. He is the only one I have trusted through the years to do mechanical, top and body work on my Corvettes. The quality of his work is consistantly impeccable.

St
Review №22

Lonnie and Michelle are a fantastic team!! I can’t say enough to express how happy I am with the meticulous service provided on my recent body and paint repairs. My 2013 TRUCK LOOKS BRAND NEW as they unexpectedly went beyond the requested service and touched up numerous nicks and scratches for free.To top things off, this is the very first time I haven’t had to have a vehicle detailed on the interior after body shop repairs. That’s because Lonnie throws in a complimentary detail that includes floor protectors.Solid professionalism and service is a challenge to find in paradise. My hats off to you all... THANK YOU!!

Ti
Review №23

Great auto body shop for lower keys. Lonnie is a stand up guy. Has painted / repaired several high end expensive cars for me and always with exceptional results. Recently painted a 69 corvette all original show car for me. He had the car for a few weeks did a beautiful job on the paint repair he did.! Highly recommended!!!

Li
Review №24

Great work and great service - Kept me informed along the way and car looks beautiful. Definitely recommend!

Gu
Review №25

Once again Lonnie Hensley delivered a repair service on time and on budget. He always reaches out afterwards to make sure that the car is working well and there are no further issues. Another home run! Many thanks!

No
Review №26

Amazing work! Extremely helpful and very professional I couldnt recommend their services enough to anyone who needs any automotive work done!

Ma
Review №27

Just the best experience. Amazing service. They were so nice to work with I almost forgot we were getting a car repair. Local run family business who is the best at what they do and at a great price.

Ju
Review №28

Lonnie has helped me many times-he makes those little bumps and bruises go away! He is easy to work with-professional and does as excellent job. Michelle was very helpful-going the extra mile to eliminate any stress for me.

Ro
Review №29

After sustaining damage to my parked car, I notified my insurance company and they arranged towing to Lonnie Hensley’s shop. The entire process was then coordinated by Lonnie with the insurance company and the repairs were initiated immediately. All the work was completed in just over a week, as promised, and looks brand new. Incredible service..prompt, honest and of the highest quality. Can’t do better anywhere.

Ro
Review №30

Lonnie knows what he’s doing, and he gets the job done quickly. I had my car towed over there, it wouldn’t start, when I jumped it, it did not seem to be getting gas. He fixed that, put four new tires on it, and replaced both outside rearview mirrors. And when he called me to tell me it was ready, an hour and a half before I was getting on a flight, was totally understanding about my not being able to get there, and hung onto my vehicle, at no extra charge, until I returned to town five days later. I highly recommend Lonnie Hensley’s Automotive Services. You will not be disappointed!

Va
Review №31

I had my car serviced at Lonnie Hensley Automotive about 10 days ago. Excellent job, rotated tires and everything, even gave the car a nice wash. Today one of the tires had a slow flat, I took it to Lonnie, they fixed it immediately, and for free!! Amazing! Thank you, you guys rock!

Da
Review №32

This review is long over due and well deserved. These guys did an incredible job repairing my 2003 Dodge Ram. Made it look better then the day I got it. Thanks guys !

Al
Review №33

The best of the best! Quality and reliable work in a timely manner. Great friendly atmosphere. Lonnie made feel like I was family instead of a customer. I cant say enough about this body shop. Highly recommend it and will be bringing all my problems here from now on! Thank you!

Lo
Review №34

Ive been here twice now and I couldnt ask for better service and care. Each time Ive been in Lonnie has taken the time to walk me through and explanation of what is wrong, how they are going to try and fix it, and then done the work quickly and flawlessly. Hes helped with battery issues, paint jobs, bent rims and general engine/sensor issues. Everything has been taken care of fast and for a very reasonable price. Could not recommend this place enough.

La
Review №35

Lonnie has been great with my car. A near total, and he got it done in reasonable time. He doesnt make promises he cant keep and he keeps the promises he makes. He keeps a clear line of communication. No need to call him for status on your vehicle. He will keep you posted and considers customer service a main priority. There is no way I can find to add a separate review; I must amend this one. I went in yesterday, almost at closing to see if they would be able to install an HVAC blower motor today. Even though it is not body work, they got the part and had it installed, by 4:00 today! Amazing! Twice, has my car been there, and both times, fast, and done right! Thanks, again, to Lonnie and his team!

Li
Review №36

Very impressed with Lonnie and his staff. Very friendly, knowledgeable, realistic with expectations and the work is perfect. I could not be more satisfied. And he follows up afterward!

SG
Review №37

Lonnie did an excellent job on my Mini, did it on time and at the right price. Thank you Lonnie!

Th
Review №38

Our car was hit and run shortly before we were to leave for Pennsylvania. Michelle and Lonnie were so accomodating in getting our car back in condition for the drive. The work was fast and excellent and the price was very fair. Highly recommend.

Sa
Review №39

Lonnie Hensley and his staff have been really great during a saga with our convertible. Living in the tropics, weve had the seats mold, the convertible top get sun damage, the trunk flood, etc. etc. Lonnie and his team have always been friendly and communicative. Hes gotten work done in significantly less time than estimated and always been fair in pricing. When we had to replace the convertible top and asked around town, everyone recommended Lonnie Hensley for knowledge and fairness in pricing. They did a great job, and the car looks nearly new. Plus they are really lovely people you can trust! 5 stars!

Re
Review №40

KUDOS to Lonnie & Cheryl who offer first-class service!! My husband and I were simply blown away by Lonnies attention to detail. And Cheryl, so friendly and accommodating! My co-workers actually thought I was driving a new car after Lonnie & his team worked their magic!!!

Gl
Review №41

Best in town. I am very satisfied with the job they did for me on my 2 different cars. Highly recommended.

As
Review №42

Definitely recommend Lonnie and his staff! They did a great job on my Mercedes with a quick turn around. If I ever need anything else done on any vehicle, will definitely be going to them.

Su
Review №43

The best, bar none. If you are unfortunate enough to be in an accident, Lonnie and company will make it all better. They do an amazing job, are efficient and Cheryl in the office is great! I cant recommend anyone any more highly. Love them all!

Je
Review №44

Lonnie Hensley is the gentleman to go to for any automotive & body work. You are treated with kindness and respect. You can always be sure he keeps his word. Michelle is respectful & truly helpful as well! As far as Im concerned Lonnie Hensley Automotive is the only place I will bring my Cadillac SRX!

Sc
Review №45

Lonnie is very professional and understanding. Someone hit our car with a golf cart and left. We took it to Lonnie and he went thru the car to make sure everything was going to be back to new again without missing anything. Took a few days and the car looks amazing. Had s little wind sound that was not there before and took it back. He fixed it and its gone. Inside his office is amazing. Lots of beautiful art, and clean. Really clean. I hope I never need him again, but if I do, I will only let him and his crew do the work.

Ri
Review №46

I have brought my car to Lonnie a couple of times. Always great friendly service. Quality repairs.

Mi
Review №47

We have used Lonnie for the past 5 years for our Mini and recently for a fender bender on our Lexus! Lonnie’s pride in his work always shows. Amazing service, attention to detail and an all around always pleasant experience! Never thought I would say this about an auto repair and body shop, but him and his crew are great!

Na
Review №48

Lonnie and his crew are top notch. Excellent customer care, reasonably priced and quality workmanship. Thank you Lonnie!

He
Review №49

Excellent work. Great service. Very fair price. Best in town.

Ro
Review №50

Very knowledgeable and helpful for all type of automobiles. On a recent trip to Key West my Mercedes convertible top refused to close properly and he went well beyond the call of duty to get me in immediately and solve the problem with no appointment thus saving my vacation. You wont find a place anywhere that will provide service like that anymore. He works on all sorts of vehicles including exotic vehicles and is one of the most knowledgeable mechanics that I have ever met. I could not recommend a better mechanic and body shop anywhere.

Du
Review №51

Highly recommend! Lonnie is as honest as they come and he is fast. No games no gimmicks, he just works hard to get your car back on the road. Prices are very fair and much lower than a dealer. I WILL definitely be back if I have anymore issues with any of my vehicles. Thanks!

Da
Review №52

Lonnie and Hensley made getting my car fixed a breeze. They did amazing work and did it in less time than quoted! They kept me posted and even gave me a loner car to use. Top notch service and quality work - can’t beat it!

Mi
Review №53

We live in Marathon the quality of the work and professionalism is worth the trip. Lonnie himself even followed up with a phone call to make sure we were pleased.

Ri
Review №54

I wholeheartedly recommend this place, and I dont do that often. The short version: they saved our vacation. We found them to be thorough, prompt, very fair and reasonable with a repair that other shops were telling us might take a week.The longer version: knowing we needed to be back on the road asap to make our reservation in Miami, they did what they could without making any unrealistic promises. They called around town to locate the part we needed. They were very reasonable with the price, fast with the repair, yet thorough in the diagnosis and concerned throughout with our safety, not taking any shortcuts. They showed us exactly what was wrong on the car, and showed understanding for my concern as an out of towner unsure whom to trust. Within two and a half hours, we were back on the road.I dont say these things to create unrealistic expectations for others; they warned us that the repair (a broken tie rod end and ball assembly) could take a day or even two. I say this to show that they gave us a reasonable estimate given part shortages on the island and then worked hard to beat it. And they did.I dont know how you could hope to find better, fairer and more efficient service than youll find with Lonnie Hensley. These guys are great and I am very appreciative of what they did. God bless them.If youre not sure whom to turn to in Key West, Id recommend this place.

Jo
Review №55

Hensley automotive did a great job repairing my car, the work they did was nothing less than perfect.Just as important was the experience from start to finish.Lonnie is pleasant, professional, and straight forward. Lonnie kept me up to date throughout the repairNever once was I left wondering or guessing. I would use Lonnie Hensley automotive again

Je
Review №56

Lonnie is honest, fair, knowledgeable, and a skilled Craftsman. Ive had several repairs of different kinds, always pleased!

Bi
Review №57

Lonnie Hensley Automotive is a great place for car repair particularly foreign cars. Of interest to just about anyone, Lonnie Hensley is honest and does good work

Sa
Review №58

Friendly $ ok. Make sure & confirm repair appointment especially if virus is still factor.S Fine thanks

St
Review №59

I had trouble with my convertible top. Lonnie was able to take care of the issue and get me back on the road. I have used these guys for many different things from servicing, upholstery work, and body work and I have had a great experience and fair prices each time.

Al
Review №60

Lonnie and his crew are amazing! They keep in contact and always update you. I will be coming back with all future car needs! Highly recommend for everything the shop can do

Do
Review №61

The best!!!!! Tried to make sure to get everything done on time, and fixed our dented bumper so it looks like a new one( we didn’t have to buy a new one). He will try to negotiate a price with u if you are paying out of pocket. Highly recommend!

Tr
Review №62

I have used Lonnie Hensley Automotive several times and have been very pleased each time. Lonnie provides great customer service and is a very nice and honest person. I would highly recommend Lonnie to friends and family and will take my car to him again when the need arises.Following hurricane Irma my car got damaged and needed have about 20 dents removed and the car repainted. Lonnie and his team did a great job and the car looks as good as when it was new!

S
Review №63

Lonnie Hensleys Service can be summed up in one word: Excellence! If you are looking for guaranteed quality service, look no further. Lonnie and his team were highly professional, very informative, and supportive. Repairs were completed in a reasonable amount of time and came with Lonnies assurance that if I was not happy with the service, I could bring my vehicle back. However, a few weeks later, I find myself forgetting that there was damage to my car, due to Hensleys expert repairs. The shop is also an amazing art gallery, featuring photographs and paintings of renown actors and singers.

c
Review №64

Lonnie provided prompt, excellent service due to an accident. He was knowledgeable regarding another car body problem & assisted with obtaining & doing the warranty repair. Fabulous waiting area. The car looks gorgeous. I highly recommend he & his staff.

Ke
Review №65

Great Service! Great Job! Made my 2011 Chrysler 200 Convertible look like a new car. Not only did they repair all the dents and scrapes on the car, they did it in less time than they said it might take. Plus, when I got the car back, they had cleaned it inside and out, even made the tires look like new. Car looks better than when I bought it! They treated my car like it was a Rolls Royce ! Thanks Lonnie!

Ro
Review №66

Lonnie and Max really do offer the best service in the industry. Not only did I receive a FREE loaner. I also got an A+ auto body repair job that put me back on the road quickly. Now thats service!Thanks guys!!Great job!Ron

Da
Review №67

Lonnies shop is like no other mechanic shop Ive ever been to. I thought I was walking into a gallery. So clean and well taken care of if you have to wait for your car he make sure youre comfortable and have everything you need while you wait. On top of that he knows everything about all cars. Hell do everything he can to get you back on the road. Highly recommended

Sh
Review №68

Very pleased!!!! Left my poor messed up car with Lonnie and he did wonders! Kept me updated with when he ordered the parts and when they came in. My car was in the shop for only a week! Very fast and you can’t even tell I was in an accident! Would definitely recommend this great local spot. Thanks Lonnie!!!!

mi
Review №69

Great service!For over the last 10 years I have taken my three Corvettes to Lonnie Hensley Auto Repair for upholstery, mechanical, body and paint work. This is the only shop in the area that I trust, has the capability and the professionalism to work on my vehicles. I highly recommend this shop if you are looking for quality service.Michael Brown

Ja
Review №70

Detailed workmanship. Great insight for my vehicles needs with no hidden charges. Will go there every time instead of the larger dealerships that I have always had mixed results.

Ki
Review №71

Lonnie was wonderful! He always kept in touch with me, with the details of what my car needed. His price was fair and the car runs great! I am so happy a friend recommended him. I now have someone that I trust 100% to take care of my car.

Be
Review №72

I needed some pretty extensive body work done to my truck. I went around to a few shops around Key West and wasnt very happy with the service by just talking with them on the phone. I looked on Google and saw Lonnies rating on Google, so I called him up and asked if I could come in. He immediately fit me in, looked at my truck, came up with an estimate I thought was fair and gave me a timeline he 100% delivered upon. I cannot be happier with the results. His dent guy is a wizard. He even gave me a rental car for the week my truck was being worked on. Lonnies service is the best on Key West. Dont waste your time with anyone else.Service - 5/5Quality of work - 5/5Convenience - 5/5

Da
Review №73

I can’t say enough good things about the service I was provided by Lonnie Hensley Automotive. My new car was hit on the passenger side pretty badly, left with a nasty dent that left the passenger side door shut in and the backdoor wouldn’t close right exposing the interior of the vehicle to the elements. After much research and careful consideration I took my car in to their shop to have it quoted and worked on. I just got my car back and it looks amazing, as if nothing ever happened. Lonnie was very accommodating and helpful throughout the entire process; I’m extremely thankful for his professional service. If you’re in need of bodywork look no further, take your car in and see for yourself the amazing work they’ll do. I’m one happy customer and will be referring everyone in need of car repairs to their business.

Ca
Review №74

He is a very care person thank you for care .

Da
Review №75

Lonnie Hensley is hands-down the best auto body repair shop in the keys!! Ive taken a few different vehicles to him over the years, and Ive always been more then happy with the results. Him and his staff are professional, great customer service, and always go above and beyond to make sure youre happy. They even detail your vehicle before you pick it up!! 👍

Jo
Review №76

Lonnies shop did a fantastic job on my BMW 135i. The price was considerably(!) less than two other body shops in Key West, I only had to wait a day or two to take the car in, and it was finished within two days. Most importantly, it was an amazing job that made the rear bumper look like new, even though it had been dented by someone parking by feel.It is also clear that Lonnie really loves what he does and takes great personal pride in doing a good job. I like dealing with people like him.Thank you, Lonnie! There isnt any reason to take your car to any other body shop in Key West.

K
Review №77

Lonnie and his team are both amazing people and very professional. I always felt they had my best interest in mind no matter who I was speaking with. My 2013 Impreza was hit while parked in a lot. It had damage to the hood, bumper and a headlight/fog light; basically the entire driver side front end. Lonnie got my parts in within an impressive time (seeing as this is Key West) and was able to begin working on my car within days of obtaining a quote from him (which was very resonably priced). He contacted me to let me know that he found some small pre-existing damage which I declined to fix at this time but he did it any way free of charge! The car looks amazing and brand new again! I cannot say enough good things about Lonnie and his team. Thank you for making what could have been a very tedious experience so easy!!! I will recommend all family and friends to use Lonnie Hensley Automotive!!!!!

Ga
Review №78

My Kias front end bumper was damaged in a parking lot; I was referred to Lonnie for the repair and I was very pleased with the results. Another minor collision caused damage to my rear end bumper but no worries, I knew Lonnie would take care of it. My car looks as good as new! Lonnie & Max are super easy to work with and the staff did a great job with repair/paint. Thanks guys! PS- Love your office :)

Kr
Review №79

Lonnie Hensley Automotive is, hands down, the best auto shop on the island. A jack of all trades, this shop can handle everything from an oil change to totally rebuilding a historic T-Bird. Everyone on staff is always friendly and accommodating, squeezing me in on the schedule even when it seems there is no room, because my AC decided to crap out in the dead of summer. Lonnie and his staff are professional, trustworthy, and always go the extra mile for their customers and I for one will always be a loyal customer!

Jo
Review №80

Honest, Dependable, Excellent Service!Best Auto paint shop in the lower Keys!

Gr
Review №81

Very nice, helpful, clean place!

Le
Review №82

My car, a rare VW GTI, needed love and Lonnie and Sheryl stepped up and totaly nailed it. they took the time to hear my car issues and then got me into their process.It is refreshing to have a pro team in the Fla keys and they are it. No excuses, they tell you up front what can be accomplished and what cannot.No wasted time. this was an awsome experience for a headliner and ac refresh and we will repeat for sure.Lonnie even called to follow up to ensure I was good with the work.

As
Review №83

Excellent service and staff. Lonny is very knowledgeable. Not only did he give me great advice he got my BMW running better than ever!!

Ma
Review №84

Excellent service and staff! They worked on my Lincoln MKX and everything turned out great! Besides the body work, they cleaned my car inside and out and it looks amazing! Service was done before the estimated time! I would recommend Lonnies to anyone!

De
Review №85

We live in Key West and needed body work done on both of our cars, a Lexus NX and a Kia Soul. After asking several of our friends, it was unanimous that we should go to Lonnie Hensley Automotive. We did that and met Lonnie, who spent time with us, explaining his process and showing us some of his completed work, which was excellent. He was patient with our questions and he understood our high standards. He gave us estimates for both cars and also a timeframe to do the work. Both the estimates and the timeframe were fair and we decided to have him do the work. When we picked up our cars we were MORE than pleased! Both cars looked brand new! Both cars were spotlessly clean-inside and out! The final price was true to the estimate! Lonnie Hensley is a SKILLED EXPERT in his work and also a man of his word. We are so happy to have found him!

Jo
Review №86

Recently we drove or 1997 Sebring Convertible from Bucks County PA to Key West. During the trip, the front of the top began to pull away from the frame. After we arrived we brought the car to LH Automotive. These people could not have been any nicer, friendlier or accommodating. They took the car immediately and helped us with transportation for the afternoon. The car was fixed within a few hours, and the price was more than fair. What could have been a major headache actually turned into a pleasant experience and saved our vacation. We are now back in PA and can say the top performed flawlessly on the trip home. If you live in or are visiting the lower keys area and you need any automotive work, we would highly recommend you go to Lonnie Hensley Automotive.

ch
Review №87

Lonnie Hensley Automotive did a fantastic job on my Kia. I took it to him to fix a leak coming from my windshield, the estimate was so affordable I also asked about fixing my sagging headliner. The job was done on time, he was able to match the fabric for the headliner perfectly and the seal around the windshield looks like it was done at the factory. To my surprise they also washed, waxed and cleaned the inside of the car. It has never looked better! I will be taking it back to have the chipped paint on the side-view mirrors fixed next. Thank you Lonnie and Staff!

Gy
Review №88

Professional and quality work. Thank you very much

Ca
Review №89

Dealing with this individual and his company was the worst experience I have ever had. Not only did he not fix my car, but he held it in his so-called shop for 2 weeks and upon paying my bill, the car broke down on US 1 whereby I had to get towed. He knows absolutely nothing about car engines. Even though he told me he did knew about engines, he misrepresented himself to me. He did absolutely nothing but try to troubleshoot. Finally, I had to take my car elsewhere where it was fixed within hours, not weeks. What a total waste and he did not want to refund my money. Dont waste your precious time or money with this guy.

Ma
Review №90

Honest, Dependable, Excellent Service!Best Auto Mechanic in Key West

Do
Review №91

My friends and family have used Lonnie Hensley Auto Body and so have I.I find Lonnie to be helpful,professional, courteous and fast!I give Lonnie and his staff the highest rating!Thank you for your beautiful work!

Mi
Review №92

Lonnie Hensley Automotive is the only shop that i will use on the island. He has always treated me fairly and he is very trustworthy. They always do a great job and in a timely manner!

Ka
Review №93

Wonderful service! Lonnie does great work!

Ja
Review №94

Expert knowledge and experience. Reasonable prices. Fantastic finish work. Weve had two cars worked upon by Lonnie, have a third one to take in, and wont consider anyone else.A true artist. Thanks, Lonnie.

Jo
Review №95

Lonnie replaced the headliner in my truck, and done a great job! And he washed and cleaned the interior which was a definite bonus! All for a very reasonable price. Thanks Lonnie, and all your employees, it has been a pleasure!

Na
Review №96

Definitely recommend this shop!! Really great work and awesome service!

Vi
Review №97

Lonnie Hensley automotive has done work on our Cadillac and just recently painted our cars roof. He does excellent work and I would highly recommend his services.

co
Review №98

Over-the-top enthusiasm for good service. My truck was finished promptly, and they did a complete detailing in and out. Just when I thought service like that was outta style!

Al
Review №99

Great service and did an amazing job fixing damages on my truck. - Chris H

Sh
Review №100

Honest automobile mechanic. Doesnt pad costs, and does exceptional work. Im very pleased!