I so enjoyed my experience at Cinderella Couture Brides! Betty made me feel very welcome and centered on helping me find the perfect wedding dress. I think she could read my mind and knew I wished my mom could be with me and the second dress I tried on brought tears to my eyes! So Betty youre amazing and made my day easier โค๐ Ill post pictures at the wedding so everyone can see how awesome you truly are! God bless you sweet lady!
I went here to find my wedding dress. I absolutely enjoyed my visit! Betty was so helpful in finding me a dress. I planned a last minute wedding and needed a low budget dress, she found me the perfect one! I would recommend this shop to anyone looking for a convenient place to find the perfect wedding dress.
I absolutely love coming to this shop! The service is amazing. My wedding is this month and I can surly say that my favorite part of the planning process was coming in to Cinderella couture. The owner is very professional and answered any questions I had very promptly. I will most definitely shop here in the near future โค๏ธ
This shop is run by an incredibly sweet woman who is so helpful and professional. The decor is beautiful and there is a big selection. I definitely recommend!
She was amazing, she measured me and fit dresses perfect for me. I am so happy to find my dress here. She listens to what a bride wants on look and price. Absolutely amazing experience! Absolutely recommend to everyone.
Appointment was easy to make and they had a lot of options. Betty pulled dresses for me and made the experience really enjoyable. She gave honest and kind feedback and helped find more dresses after I mentioned I liked certain features. I appreciate how encouraging and helpful she was! I highly recommend this place for high quality gowns and a high quality experience.
The first bridesmaid dress I tried on worked perfectly, and only took a week to come in after the correct color was ordered! The women who works there is also super sweet. Sheโs definitely got the right job for her๐
Went there to get my wedding dress and this was my first time ever trying on wedding dresses and I had a great experience! All the staff were very kind and professional and made myself and family feel very welcome. I found the perfect Dress and canโt wait for my husband to see it!
This Bridal Shop Is absolutely amazing! Betty is a amazing consultant! She helped me to try it out the wedding dress plus she is a very nice person. Thank you so much
I want to send a Big Thank You, to Brides Across America Foundation for helping Military Brides, First Reponders and Nurses in acquiring wedding gowns through participating Bridal shops across America. You all make our special event exciting and less stressful. It is an amazing, wonderful, and truly appreciated support that you provide. Cinderella Couture Bridals and Formal Wear Staff was very pleasant, professional and patient. You have an idea of style of dress you want and they come immediately with some options. Cinderella Couture Owner definitely has a tasteful eye. They made the dress selection session so rememberable. Iโm so anxious to style my couture gown. Loved the bridal cupcakes, fruit tray and sparkling toast. It was a perfect accent to finish off the dress selection. Also, Cinderella Couture Bridals has some lovely formal gowns as well. This Bridal Shop is a must visit!!!!
Very pleasant and caring people. Extremely helpful and truly appreciate Ms. Betty. Lifesaver
If you want the true Bridal experience, then this is the place. And for any formal affair, I am sure you will find what you are looking for. Ms. Betty is the consummate professional and will truly serve you.
Great selection of wedding gowns, reasonably priced, very nice, professional staff. My guests and i truly enjoyed the experience.
Selection was okay for prom dresses and the ladies there were polite and helpful. I was a little turned off by a couple things. The door says appointments only on certain days. We didnt come on one of those days, but were asked to make a same day appt. They also have a rule that a father (man) cant go in the back area to see how the dress looks on their daughter. Im not talking about the dressing room, Im talking about the area outside the dressing rooms where the couches are. Everybody is fully dressed there. Since I couldnt go back I sent my other daughter back to take pictures of the dress for me to see. She was told she couldnt take pictures of the dress. Its funny how they will accept the fathers credit card, but he cant see what he is paying for. I protection of the designs, but I just wanted to see the dress I might be paying for before I buy it. For these reasons, we just left and found a dress somewhere else. Good service and the ladies were great, but the rules are a little weird. There is no difference between that back room and the area outside the dressing rooms at Davids Bridal with chairs.
Great experience. The lady who worked there did a great job finding the perfect gown for me. Would highly recommend finding your gown at this store!
My experience was EXCEPTIONAL and PROFESSIONAL! Ms. Betty assisted with all of our PAGEANT needs for my daughter. It began from the pleasant voice on the phone, the quality selection of dresses, alteration options, and the EXPERTISE in providing the dresses we envisioned. This business goes ABOVE and BEYOND to make your occasion most memorable and wonderful!
I truly enjoyed my experience at Cinderella Couture, Mrs, Betty was awesome, she not only selected the perfect dress for me, she treated me with kindness and respect. Ladies if youโre looking for the perfect dress, look no further, Cinderella Conture Bridals is the place to go.
Betty is a sweetheart. My friend and I went to her to look for my wedding dress. The shop is very nice and relaxed. I unfortunately did not find my dress at her shop but she put me in some beautiful gowns. When you have an appointment here you have her undivided attention. It was a real pleasure working with her. I definitely recommend this shop.
Spirit of excellence.,beautiful gowns, beautiful setting, if you are looking for a place to make your special occasion more than Special come. To Cindrella Coultureโฆ.BEST PLACE IN KILLEEN
We were shopping for prom dresses and the ladies were so sweet and professional. Very knowledgeable about sizing properly. We didnt feel rushed. The place was very clean and took very good covid precautions.
After a shady experience at Mens Wearhouse in Temple, I called this shop to find a tuxedo for my step-son. They stayed past their closing time to see us that same day. Their service was professional and impeccable. I was very impressed and highly recommend their services. Support Local Business!
This Bridal Shop Is absolutely amazing! Betty is an amazing consultant! She helped me immediately and made sure I felt comfortable. Iโm having an โemergencyโ Covid Wedding, it was supposed to be canceled but we continued to want to have it, and I have less than 2 weeks into my wedding and I went in on Tuesday for the first time to find my perfect dress and on Friday I found my dream dress! She worked with then my price range and provided me with extras! Sheโs just an amazing Godly woman! Definitely will refer other people to her! Her prices are great and the store was so clean and sanitized! At the end of my transaction she forgot to put toward the money I already placed on my dress to Hold it, and I completely forgot. As she was walking me out, she reminded me of that and refunded me my money! I was extremely shocked, because people now of days would have not reminded me and kept that extra money but she had 100% honesty with me!! LOVE LOVE LOVE!! This BRIDAL SHOP!
Very profesional, attentive, very detailed, with her work, 5 stars hands down, the very best in the area.
I am EXTREMELY late with this review but I had to say that I loved my experience at this boutique. I found a beautiful dress dress that I kept trying on month after month until my big day because I was THAT excited! The dress was stunning with such a great price! Hate that I moved and was not able to show pictures
I got my wedding dress here years ago. Late 2016 I believe. I had a wonderful experience. The shop is beautiful and the atmosphere perfect for a bride to be. I went wedding dress shopping solo and this shop made my experience great. I told Ms.Betty my budget and what I was looking for in a dress. She brought me 3 dresses to try on and I ended up going with the 2nd one I tried and not wanting to try on anymore because I loved it so much. We were both pretty blown away by how well it fit and how quickly I found my dress. Customer service was amazing and dresses extremely affordable. My dress was well under my budget. Exceptional experience and I definitely recommend.UPDATE: Thank you! I recently recommended you guys to a friend of mine who is getting married soon and realized I never did a review ๐คฆ๐พโโ๏ธ. I added some photos to my review. You were great thanks so much. God Bless!
Very sweet and patient, worked with me until I found the one
Betty was very professional! My mom surprised me for Thanksgiving and because we live states away from each other, we wanted to take the opportunity to look/ try on dresses for my future wedding. I was unaware that scheduling was preferred to try on dresses but Betty was able to squeeze us in since my mom was visiting. She was very knowledgeable, attentive and displayed a beautiful collection of dresses.
This is the one place Iโve come every year for over a decade for my seminar gowns. Not once have I been disappointed. The stylist identifies the event, your goal for that event, looks at you your body shape and help you find the most flattering gown youโve ever worn. Their attention to detail is amazingly special. They are knowledgeable & considerate of your time and budget. I recommend Cinderella Couture to all of my friends for any formal occasion.Nancy Pettaway
Great boutique. They offer a wide selection of gowns for all your special occasion needs. Their prices are great also. Wonderful and friendly service you get. You feel like royalty when you are there. They are very knowledgeable, and understand which type of gown best for your body. They also have tux rentals as well, or you can order a tux to purchase.
Awesome Place, they take their time and get very personal with you in your decision making. Would definitely recommend. ๐๐พ
This was an absolutely wonderful experience!! This is an extremely clean, nice, professional, welcoming environment if you are looking for a wedding dress or any dress!!! I was treated very special from the time I walked through the door until I left. She was extremely polite and the hospitality was AMAZING!! I canโt say enough about this place!!! We need more people and establishments like this around!! I would definitely recommend family and friends!! AS A BRIDE TO BE LOOKING FOR THAT PERFECT DRESS EVERYWHERE AND WALKING INTO THIS PLACE AND FINDING WHAT IM LOOKING FOR RIGHT AWAY WAS NOTHING SHORT OF AMAZING!!!! I am BEYOND satisfied and I was WELL taken care of!!!!!!!!! My day was EXTRAVAGANT!!!!!!!!!!
I truly enjoyed my experience here. It was better than a few other places Ive been to in both Austin & Dallas. Even for a smaller shop the selection is great and the size range is amazing. I totally recommend this place.
I love this beautiful shop, every time I come in I feel warm loving sprit with elegance and royalty . The gowns are beautiful and mrs. Betty will get you in your dream gown, she knows just how to style you for the occasion. I look forward to purchasing my next event gown from here always. Thanks so much for your royal services.
Do not shop here! Horrible customer service!
This place is awesome. Lots of choices and very nice staff.
The best place to go to get a dress! The owner was amazing!! So patient and a real gem!!
My daughter found the perfect dress for her Recital. No appointment as we just walked in and had amazing service. This store has a beautiful collection of gowns and you get professional help in finding the right fit and color. We even got a discount even though the prices are low. I recommend this business if you are looking for elegance and quality.
I love the service and everything.....Iโm thankful she was able to help me and my Grooms man
Highly recommend!! Great customer service. The best professional and personalized experience Iโve witnessed to date. The gown selection is remarkable and priced just right. Diamond in the rough tucked right off Stan Schlueter. No need to travel - the best is right here!!
Very professional, very kind, and they treated me like a princess :)
Super disappointed, waited almost an hour past our appointment time to be helped, our room was then given to another guest who just walked in,
Love this place. I had a great time! The lady that helped me was super awesome. She warm and inviting. Told her what i wanted and picked out beautiful dresses to try on. She had a great eye and loved every one of them. A go to place! Friendly and super awesome service
I will say this, this place is not the go to when it comes to bridal or bridesmaids dress shopping. Although I found my dress here I wish that I had found it elsewhere. As the lady (African american, older lady) was really strict on absolutely everything. Friends wants to be able to take pictures of your dress as well as admire you the way they want to and talk you you as well without feeling like they are restricted. She made my bridesmaids feels like absolute trash. Telling them they cannot take pics when they are excited (when most other places allow you to, for reference) and can talk the way they please when there is no one else in the establishment. I will never recommend anyone to this place and never will. Please take your business elsewhere. They are too uptight for absolutely no reason, especially when after I bought my dress I realized I couldve just got it online without all the hassle. We felt uncomfortable the whole time with the entire wedding party and they did not mention the alteration costs as well as all the other costs that were associated. So be prepared for that. I know most places charge for alterations but my wedding dress was an absolute nightmare and I paid over $150 for just the bustle and the cups to be resized for them to be poking me the entire time during my wedding without my mother fixing it mind you. As soon as I put it on I was uncomfortable and it looks completely destroyed on the sides..... They need to find another seamstress. Just because she used the wrong string (VERY POKEY.) The sides were not flushed against my skin at all, as they should be. Thank God my mother came to town and was able to fix it, she said this lady did an awful job and shes been doing this for 30+ years. So if you want a wedding dress, a seamstress or great customer service regardless. GO ELSEWHERE! STAY FAR AWAY FROM HERE. Also I know Cinderella you will create some backwards comment on this post. I dont want it. Realize what you did and take accountability, making excuses as you did on tons of negative comments that you have gotten will not do you any justice. You all NEED TO CHANGE. PERIOD.
Found the gown of my dreams and amazing customer service
I highly recommend Cinderella Couture. They make you feel like a princess. Very professional. Will come back. My dress came quickly and was above my expectations.
The service and atmosphere of this bridal shop definitely lives up to its name! My consultant Mrs. Betty was wonderful. She was helpful in picking out my dress based off the vision and ideas I gave her. Glad I found this place!!
I went in to Cinderella yesterday with only 32 days until my wedding day to get my dress altered. I worked with Betty who was absolutely amazing! When I told her about my concerns for my short timeline and tight budget, she was so understanding and caring. She worked with me so that I was able to get everything done and fit it in my budget. She made it known that my happiness was top priority! I couldnt be happier with my appointment yesterday and am thrilled to see my dress in just a couple of weeks! Thank you so much for your amazing service Betty!!
This review is for the mother-daughter team who do the alterations at Cinderella Couture. For my September 2016 wedding I had a dream of turning my mothers wedding dress into a cocktail dress that I could wear for the rehearsal dinner. The ladies at Cinderella Couture took my budget and transformed my mothers wedding dress into the most gorgeous cocktail dress - exactly what I wanted. They are absolutely incredible seamstresses and I would recommend them to anyone who needs alterations. They listened to me, were very respectful of my timeline and honest about cost of services. I couldnt recommend them more - they will make your dress fit you like it was made exactly for you!
I went in to find a wedding gown. I thought I found my dress and wasnt allowed to take pictures in the dress even though I put the dress on layaway needless to say that it was a old sample dress so it wasnt like it had to be ordered so I put the money down and came back to get a second opinion with my best friend and I didnt feel beautiful in the dress so I asked if I could look at some more gowns and the owner said no I had to pay that dress off first even though the dress had not been alter and Im pretty sure I was not the only one to try on the gown since the dress was on hand at the bridal shop. She said I could not have a refund but thats not what I wanted. I want to choose another dress. I could see if she altered or had to order it but she didnt. I was out a few hundred dollars. I would never recommend anyone to this bridal shop. I had to start over and find another dress. I would never recommend anyone to this bridal shop she care more about me asking for my money back than trying to satisfy me as a customer.
They closed at 6pm the day we went for a bridesmaid dress we needed that night. We arrived around at about half an hour before they closed and found a beautiful plum dress that fit very well and only needed to be cut and hemmed, when we told the owner we needed it that night she said she would do it if we bought it. $160 later for a near-perfect dress for the event, we had only to wait because she had a hospital to visit. We got her info and she got ours and she called when it was ready a few hours later in a public place because it was dark out. We met, got our dress, and went on our way - everything was well priced, she went way out of her way to help us out, and had everything done exactly how it needed to be! Would definitely recommend!
This place was absolutely amazing! Great staff and a wonderful environment! I felt like I was a star in my own movie! Mrs. Betty made me so happy about the way she listened to everything I had to say! I would completely recommend this place to anyone and everyone! BEST PLACE EVER!
Great customer service. Beautiful gowns. Reasonable prices. Recently purchased my daughters prom dress. Such a pleasant and peaceful atmosphere. We are very pleased:) Thank you!
Thank you guys so much for all your help in making my dreams come true I walked in not really having an idea of what I wanted but you guys help me find the perfect dress for my wedding day. They even let me make payments on the dress until I could get it paid off since I couldnt pay all of it upfront. The owner is a very sweet lady. I highly recommend them. cx
My Friend was looking for her perfect gown and had read great reviews online and stopped by a few days prior and had measurements taken and set and appointment. When we arrived on appointment day, the lady helping us was a little confused and wanted us to fill out another form but was quite nice when we informed her we had already filled all the forms out and had an appointment. We waited a while as Ms Betty was with another lady helping her with her wedding dress. We waited without any problems and were happy, it was her first day to try on these beautiful gowns and it was exciting!! It began to be a problem when we couldnt pick out the dresses ourselves and then we couldnt take pictures of her in the dresses unless she buys them. As the shop got busier and busier, Ms Betty would frequently leave my friend for longer periods of time while she helped others, but we didnt complain, after all, its a smaller shop, we were still excited. We did find it odd when we couldnt help her out with the tucking the tags in or picking out a different style of the dress ourselves so she just had to wait for Ms Betty. Then she was told when she initially came by they offered a military discount but when she found a dress she was definitely interested in, she was told that they did not offer it on that particular dress. When my friend was hesitant about buying the dress due to it being the first day of dress shopping and the prices, we discussed it and said if there was any hesitation then we should continue looking, thats when Ms Betty got an attitude and started to be rude. The second lady was nice asking what was the problem and why didnt the Bride want the dress as she looked so good in it and Ms Betty told her that her friend didnt want the Bride to buy it that she felt she needed to look more, then she huffed and puffed and turned into the dressing room, made a big deal about putting the dress back into the bag and and zipping it up then showing it to my friend and snidely commenting that she would be back and brushing past her and putting it back on the rack. She then stated that by the time she came back as it was the only dress left it would be gone! Well, I for one can say, my friend and I were a little annoyed at not being able to take pictures, that was confusing to say the least, we have never heard of that before, second, we went dress shopping at a much larger dress shop, Davids Bridal, where they were absolutely wonderful and did not care if we took photos and she found an absolutely stunning dress that not only was more beautiful but cost way less than yours and after all was said and done, and added up, with the cost of under garments and accessories to include the jewelry, it was the same cost as the dress alone from your shop, so I guess we have to say thank you!
I would absolutely recommend this bridal shop. If you arent sure what style fits you best, let them figure it out. For alterations she was also wonderful. Say yes to her dresses. I want to thank both of you for my daughters wedding dress it looks perfect on her. I also love my dress.
From the moment I walked into the shop I noticed a difference in the quality of dresses and the service was great. Betty took care of literally everything making sure I was comfortable.I tried on several dresses in the same style but different price range which allowed me to make the best decision. Im very picky but she was very patient until I made my selection. I would definitely recommend this place to anybody.Cinderella bridal shop has lots of options unlike many other shops I went to in the style that I was looking for. And most importantly ladies you will find beautiful dresses that you will fall in love with like I did.
Friendly and honest people!! Awesome ND Beautiful selections. Kind and amazing service.
Horrible dress shop, horrible unhelpfull / rude staff, overpriced dresses, with awful low quality my wife had a horrible experience with them and we will never go to them for anything ever again. Honestly they probably just live in the hood of Killeen and sell fake rip off dresses.
Some of the kindest people Iโve met, especially Betty. She was so patient with me even after two appointments and an hour over on the second. She did her best to find dresses that would fit my style and compliment me on my special day as well as stay within my budget. I ended up falling in love with a dress slightly over budget and ordered it. Most dresses take months to come in, being handmade. She found me one that will come in in one month. I didnโt fully appreciate the miracle she had worked for me, having no experience with weddings, until I looked into the reality of things. Thank you Miss Betty, you are a blessing, and a light in the world!
I am picking up my gorgeous gown tomorrow. I walked in not knowing my size or what I wanted in a gown for my husbands military ball (because the last ball we went to was mine and I wore my dress uniform) ... The lady helping me took my measurements and then let me try on gowns. They were all gorgeous! The lady helping me (Im bad with names) was very friendly and knowledgeable and yes I will be back for all my formal attire needs! Beautiful gowns and great service!
The ladies at Cinderella Couture helped save my life! I am a bridesmaid in my aunts wedding. Purchased a dress online. Unfortunately, it was not true to size. I was panicking! Couldnt afford to buy a new one. I visited two different sesmstresses who didnt feel comfortable trying to make the necessary changes. Then, I decided to contact Cinderella. They immediately put my mind at ease by agreeing to make the alterations. These beautiful souls worked two weeks on my gown. What a difference! It fits perfectly. Many thanks to the ladies here and all their hard work!
Most unprofessional dress shop that I have come across yet. The staff is very very rude and thinks too highly of their selves in order to make anyone else feel worthless. I wouldnt ever reccomend this shop to any woman, bride or not. Horrible dress shop and overrated for sure. If you want horrible service and rude staff go on ahead with your bad self I guess but Im sure you will be over charged and leave feeling bad about yourself lol!
Went in for a military ball dress 2 weeks before the ball and they helped me find the perfect dress and they were very patient with me seeing how i am very picky. I found the dress i wanted and they also did the alterations. i love the dress it fits perfectly and i could not be happier! also the staff is very friendly and professional. Truly do recommend this place!!
WONDERFUL!!!! Miss Betty and Miss Eleanor are the perfect ladies for this business!! We were very impressed with the level of patience Miss Betty had during my appointment. They asked what I was looking for, she pulled the dresses for me and helped me get into them. When I came out to show the dresses Miss Betty and Miss Eleanor were honest about how the dress looked on my body, what I needed to think about and other suggestions for the big day. Not to mention the place is small and feels like a private experience. I recommend this shop to any bride who is looking for a relaxing and enjoyable experience. :) :)
The manager took one look at my daughter and said. I have the perfect dress for her and I must say she was right the dress that she picked out fit my daughter perfect its a very very very gorgeous prom dress. Layaway plan is awesome all the ladies are very welcoming the atmosphere is very nice and relaxing you will have a great experience.
The dresses are beautiful...they do not look cheap like some other stores in the area. The staff is very pleasant and extremely helpful. The atmosphere is very elegant and professional. I really enjoyed the experience. The owner said she had the perfect dress for my daughters prom and thats the dress we got !! Thank you for making this experience an awesome one.
Absolutely love this shop! The dress is perfect for Winter Ball. We went here first but my daughter couldnโt make up her mind so we spent all day and went to many shops from Killeen to Austin only to have her say โMama may we go back to Cinderellaโs and get the pretty mint colored dresses from that sweet ladyโ My daughter is 13 and body conscious as sheโs growing up fast, our consultant was the absolute SWEETEST and very PATIENT with my daughter. We had negative experiences with big chain locations but NOT HERE!!! Kindness and personal attention are what my daughter needed and she got that here! All future special dresses will come from Cinderellaโs! HIGHLY RECOMMEND!
If I could give negative stars I would. I was visitng my sister in Texas. I am from New Jersey and this was the only chance we could shop together for my big day. The store was closed Sunday and Monday so we went on Tuesday before my flight. The women said we had to make an appointment and wouldnโt even let us look. She was on the phone and made us wait 5 minutes for her to finish only to turn us away. We explained how I donโt live here. She said โyou need to make an appointment,โ rudely. She clearly wasnโt busy and the store was empty. She didnโt even offer an appointment for a time today or try to work with us. Super disappointed. I understand their policy may be appointment only, but the least she could have done was work with us to get an appointment today given our situation. Terrible customer service and clearly they donโt care to assist the customer in making their day special and selling dresses.Update: 12/6 6:28pmDid you just make that story up? We got there at 10am and no one was there. The store literally was just opening. The women was on the phone and didnโt bother come to help assist us for at least 5 minutes. Then when she came she said it was appointment only. My sister and niece were with me, so this random story you made up didnโt happen. You say that we demanded to be seen? We were asked what we were there for and we said to try on a dress. Also, I live in New Jersey and my sister lives nearby so the next day wasnโt an option for us. We never demanded to be seen. Also, we were never given an option to even make an appointment. We were just told because we didnโt have one we couldnโt be helped. If she had offered to take us at a different time that day it would have worked with us and this review wouldnโt have been written. Clearly you make stories up to appease reviewers because I can assure you this never happened. Wow. I would love to speak to someone via phone. I canโt even believe you outright lie this way.
I loved the entire atmosphere! I had a very personable experience and found my perfect wedding dress. The associate was attentive and extremely helpful and friendly. I do wish I was able to go through the dresses myself and choose some to try on myself. But overall it was a wonderful experience.
I love it. Betty was very nice and professional to assist me with my needs. She was readily available to answer any questions I had. It literally took her seconds to get my measurements and everything ready for my friends wedding. Id so go back there in a heartbeat for another event.
I never been so happy in my life. you got to come here for all your bridal needs.the experience here was of a lifetime. the place is clean and comfortable and relaxing.the sales rep was very knowledgeable and knew exactly what i wanted and needed and for the price i was willing to spend. my dress made me look like a princess. im very happy thanks for making my day so extra special.
Great customer service
I just picked up my dress for my wedding, 10-4-14, from Cinderella Couture. They did an outstanding job on finding the right dress for me after only three dresses, and even did the altering for me and its as if they didnt do anything to it. They were so helpful and friendly. I definitely recommend Cinderella Couture to any Brides-to-be!
The women at the store were so nice!! Amazing quality dresses and they are so beautiful!! (โงโฝโฆ)
Cinderella couture gives an excellent customer service. They will help you find the right dress that fits for you and your budget. They make sure you get your dress right on time. They also try to suggests what best for with complete accessories. Thank you for helping me out even though it was really a short amount of time. You guys are great. Thank you and Godbless.
I needed a last minute dress for a military ball and wasnt sure what I even wanted. Miss Betty helped me pick out the perfect dress and is just an all around lovely lady. Go see her for your formal needs, shes awesome!
My experience with Cinderella Couture Bridals has been awesome from the beginning to end Great customer service,Very mindful of people situations thanks a lot love The Moore Family
I had a great experience here. I was working here from out of town and needed two dresses altered in a short time span. The dresses came back perfect and the staff really worked to make them fit like a glove. Highly recommended!!
Planning for a wedding can be stressful as you work to fine tune all the details. Choosing a dress, for me, was the most stressful part (I hate shopping and trying on clothes). My fiancรฉ scheduled an appointment via Facebook, and I received a call back the next day. The representative (who turned out to be Mrs. Betty), explained there was a $50 non refundable fee for a 2hr consultation, to bring pictures of dresses I like to understand my personality, to bring heels if I want, and to wear a strapless bra if I had one. All her requests were completely understandable because you want to have a picture of what you will look like in the dress.When we, my fiancรฉ and me, arrived at Cinderella Contour, I was FULL of anxiety. I didnโt bring anything except pictures. Mrs. Betty was very patient. She listened to all my concerns and helped to put them all at ease. We viewed the pictures I brought in and Mrs. Betty helped me see that I liked certain qualities about the dresses and not the full dress though they were beautiful. She asked me about a budget and started me off based on that.After trying on 4 dresses, we paused and she asked me what I liked and didnโt like about each dress. She asked me which dresses I liked the most and I chose my favorite 2. She didnโt make me feel bad about the dresses I didnโt like though I looked amazing in everything she brought out!!! Truth!! After explaining what I liked most about my favorite dresses, Mrs. Betty went out and came back with the perfect dress for me!!! It was a combo of the two dresses I liked!!!She explained everything thoroughly and made my experience a very pleasant one. She was there for me, to help me find a dress and journeyed with me through the process. We went back a few weekends later for my daughters to get their fitting. Again, Ms. Betty listened to me and my kiddos and put them in nice complimentary attire as well! Judge free zone!!Non-refundable layaway on my dress (make sure itโs what you want before you put it on layaway), but there is a layaway so you donโt go into your marriage already in debt!!! Affordable prices for tuxes/rentals!!!Overall, it was a blessed experience. I thank God for sending us to Cinderella Contour. Mrs. Betty has beautiful dresses, nice tuxes, and she is patient, kind, understanding and has a wealth of knowledge regarding fittings and clothing. Even in the midst of my anxiety storm, her demeanor helped me to calm down so I could say...YES to my dress!๐ฅฐ๐ฅฐ๐ฅฐThank you Ms. Betty and all Cinderella Contour staff (her nephew and alteration specialists) for helping my family through this process!!! They filled a tall order for a tall family!!!โค๏ธโค๏ธโค๏ธWe canโt wait to show her pictures of our big day!!!The Future Lowry Family
I made an appointment to try on wedding dresses for the first time and walked out โthe oneโ. :-) Upon walking in, I did not have a specific idea about what I wanted, but we slowly figured it out together. Great customer service, very patient and incredibly helpful! Would recommend to other brides looking for their special dress. Thank you!
Purchased a pillow for my daughters Quinceaรฑera. Great customer service and made us feel welcome by the lady who answered the phone and took care of us. However the younger lady needs training in customer service. Great wide selection of gowns, the store is clean, well organized and has a positive atmosphere. Definitely this store should be the first choice when looking for a beautiful gown.
I came in to find a shawl for my mothers wedding gown. I was very pleased with the service provided. The manager was quick with service. She helped me find the item I was looking for. The shop had the item in stock. No more searching. Another check done on my list. I thank them for being an awesome avenue for my needs.
We walked in on a Saturday and were worked into their schedule. They were very kind and helpful. The bride-to-be only tried on three dresses and that is because we made her. She wanted the first dress she tried on. It will be beautiful on her wedding day.
I walked in with a need for a dress that I could walk out and wear. I told her I didnโt have a preference just had to be a certain color. She came into the dressing room and first dress was the one. Thank you so much and I will be back. Ms. Zee (Mary Kay Beauty Consultant).
Rude RUDE RUDE! They adjusted my friends bra without asking! My friend took a photo of a dress to show her husband and an attendant, instead of just explaining in a kind way that photos were not allowed, she handed my friend a clip board with a piece of paper that said โhouse rulesโ and said โIโm gonna need you to read this....โ and walked away. There were no notices posted anywhere about these โhouse rulesโ. My friend felt like crying, she is a rule follower and felt bad and felt like the lady was very unnecessarily ugly the way she handled the situation. We will not be returning and will be letting friends know not to visit.UPDATE:The store has responded back denying any of these events occurred in their store...AND stating that my friend โmight have a problem reading signsโ... you know SUPER professional like....Cinderella Store Owner,Why would I waist my time writing a review for your store if the events didnโt happen in your store? Tidbit of business advice for you; read the review, apologize, and grow from it, donโt deny it. And donโt ever insinuate one of your customers is a lier. Especially in writing. Thatโs not good business thatโs prideful. To be honest this wasnโt that big of a deal to me and I was going to leave it at a bad review but your inability to own up to a possible mistake and your stab at my friend about not reading your โsignsโ was so shocking to me that I will be taking this to social media so I can reach more people about not visiting your store. I wouldnโt want anyone else to feel the way you made my friend feel. So congrats you just made yourself your own personal internet troll ;)
I loved this place. I was in a crunch for a dress and I told them exactly what I was looking for and they gave me great selection choices. I was really just looking for my main formal dress even though I was in need of a second short dress and to my luck if you bought one long dress you got a short dress free!!! Great experience would recommend to all my friends.
Betty and her staff were extremely helpful and supportive. I didnt have to go anywhere else for dresses. I bought mine, all the brides maids and the flower girls dresses all in one spot. I loved working with them. The environment is so peaceful and relaxing.
The customer service is some of the best I have ever experienced. They were nice and helpful and willing to work with me while I tried to find the dress for me. Cinderella Couture is one of the most amazing dress shops I have visited. The made sure that I looked good, and were always there to help when needed.
These women are beyond talented! Give them a brief description of what you want and they will find the perfect dress for you! The first dress they had me try on was THE dress!! I cant wait to post pictures! The price was great and they offer military discount, which is amazingโค๏ธโค๏ธ so happy that theyre right here in Killeen!!
I needed a dress last minute for the military ball and my friend recommended this place. The staff was patient and super helpful letting me try on many different dresses to find the perfect one! I couldnt be happier and definitely recommend coming here!
Mrs. Betty has a large selection of wedding gowns as well as formals. If she doesnt have it she can order it. Her and her staff will give you an experience you won t forget. The best part is are the prices, she can accommodate any budget.
I recommend this store to any bride. Im super happy about my dress and the customer service here was great. Awesome prices too!! Thanks for helping me find a dress I fell in love with!
Didnt like the lady attitude. First off walked in the door she greeted me but continue to work on her computer. As I was explaining what I wanted not once did she look up at me to acknowledge she was listening. Then she finally decided to get up to listen to me she ask what can I help you with today? As if I didnt spend 10 min telling her what I needed while she was indulged in her computer. Then she asked my budget I told her she said nonchalantly well I cant help you and you wont find that dress anywhere for your budget . I didnt like her and wouldnt recommend anyone to this store and FYI I found the exact same dress for my budget old hag!
Great experience shopping for a dress with a good friend. Everyone was very professional and the store is VERY Nice.
Great service. Zina is fantastic she helped me out and found the right wedding attire for my parents anniversary. I will definitely recommend this place and will come again.
They are awesome. Mrs Betty is the sweetest lady and will fit you to the dress perfect for your shape and style. Couldnt ask for a better dress place
Beautiful boutique. Owner is sweet and takes her time helping you find a dress. I will be shopping here in the future. โคโคโคโคโค