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Journeys
2100 South W S Young Drive, Killeen, TX 76543, United States
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Journeys
Comments
Je
Review №1

I didnt get the workers name, but she was super friendly and helpful. Made my buying experience a pleasant one.

De
Review №2

Great customer service

Ly
Review №3

Grand daughter is very happy with her VANS! No issues with shoes 👍👍 Customer service was awesome! Never got his name but thank you EMPL: 556226 you are a true salesman with a great personality. We will be back! 🙂

Ka
Review №4

I would give this a zero if possible. Went in to get my mother a pair of shoes she wanted for mothers day. I asked for red, low top converse in 8.5 and the female at the register huffed, pulled herself from her seat while rolling her eyes, and came back with a size 8, slamming it on to the counter. I said it was a gift and the size wasnt something I could budge on so I asked if there were a different style of the same shoe in this size. Her and her associate started giggling and mumbling under their breath. Everything I did was an inconvenience to them. I was never asked if I needed assistance, never greeted, and when I made myself known to get my purchase, everything bothered them. I was the ONLY CUSTOMER with 4 employees in this tiny store but somehow I was the issue. I will NEVER shop here again and will likely never purchase online for myself if this is who theyre okay representing them. If my mom hadnt been adamant in want for red chucks, I wouldve left the first time she rolled her eyes.

ba
Review №5

It was ok

Ab
Review №6

They didnt push me or tell me more than once about the spray. The shoes desings are cool, the ones that are only available at their store because they design them. The shoes are nice and the employees helped me out alot. They held my shoes in the back for about 2 days when I told them I had to get the money first. The only problems are their high prices.

Le
Review №7

Lucky they even get a 1 star! Make sure you read your return/exchange policy!You are basically taking a risk if something goes wrong with your shoe AND you wore Them even for a day!Gave me a hard time in regards to exchanging my daughters shoes. They turned yellow when she sprayed that water proof spray they push you to buy and because she wore them (ONCE) I told her to take them off cuz they looked yellow the so called manager practically called me a liar and made up his own scenario.THE STRUGGLE IS REAL FOR THIS STORE!!Guess they need the money more than us. Yall can keep the money and your policy! NEVER WILL WE EVER WALK INTO THAT STORE!

Ru
Review №8

Very friendly group...was very busy but they were all very patient and quick to help and acknowledge each and everyone who comes in the door....

Me
Review №9

My Teenagers love this place, lots of funny t-shirts, accessories, trinkets, jewellery, body jewellery etc

JJ
Review №10

Got a new pair of docs there

Ch
Review №11

Pretty upbeet

Ve
Review №12

Im so disappointed in the service I received. Manager was rude on top of poor customer service. They also sold me EXPIRED Crep spray! Never again Journeys!

Ne
Review №13

Nice selection and helpful staff

La
Review №14

Sold me display shoes then didnt have shoes in stock never again

El
Review №15

Was helped through our purchase by a very sweet lady. Got some Vans at a discounted price.

Ti
Review №16

Didnt end up buying what we were looking for but the service was very helpful.

yo
Review №17

Love this store

Kr
Review №18

Ok

Information
3 Photos
18 Comments
4 Rating
  • Address:2100 South W S Young Drive, Killeen, TX 76543, United States
  • Site:https://journeys.com/store/JOURNEYS-Killeen-Mall?utm_source=local&utm_medium=local&utm_campaign=Google-1420
  • Phone:+1 254-680-2870
Categories
  • Clothing store
  • Shoe store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:12–6PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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