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Cycle Gear
3210 E Central Texas Expy, Killeen, TX 76543, United States
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Cycle Gear
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Ka
Review №1

Anytime I need any gear or assistance with selecting equipment this is where I go. Travis and his team are knowledgeable and expeditious when you need them. Best place in town for gear.

Wa
Review №2

I go here very often and can get anything I need from parts to gear, there’s great customer service. The representatives are normally very knowledgeable on anything.

Er
Review №3

Love this place. The staff are motorcycle enthusiasts and knowledgeable. Travis is a true asset to this team. My favorite place to buy anything I need for my bikes. I am glad they are in this area!

Ma
Review №4

I just want to give a special thanks to the manager at this Killeen location. Travis is the most intelligible and qualified manager I have come across in ANY business, in at least the past year from this date. With almost infinite kinetic energy, he skates from customer to many other tasks in such a fluid motion. I believe he is more of an asset than this company yet realizes. Thank you for everlasting exceptional customer service, also making me a Cycle Gear addict.

Ke
Review №5

Cycle Gear has a great staff who are very helpful. They greeted me as I change in the door and an associate was quick to help me find what i needed. Browsing through their merchandise they had some good prices on there gear especially leather.. They have lots of nice leather for real good prices... Ill definitely be going back there..

Or
Review №6

Great service. Always a great experience.

Br
Review №7

The staff was friendly and knowledgeable about the products they sell. I felt like I was trying to be up sold on a helmet bluetooth system a little bit but it was overall a pleasant experience. I will be back again.

Je
Review №8

Its been a while since Ive been on a bike and I needed some new gear. I walked in and was greeted by a very friendly staff. I worked with Christian and he was very helpful, patient, experienced, and informative. He helped me find what what I actually needed based on function and frequency. He was very hands on with all the products that I questions about and I feel very confident that I have made a fantastic purchase and investment.

Ro
Review №9

Great customer service…staff member was completely knowledgeable about the equipment and his demeanor and personality was very inviting

TR
Review №10

I’ve shopped at many of places in my life and several different Cycle Gears over the last several years. Cycle Gear Killeen is always one of the best customer service experiences you can have when shopping anywhere!The team members are knowledgeable and friendly and the store is always neat and well kept. My only complaint is, I wish the store was BIGGER which would allow for more variety and gear!

Wi
Review №11

Employees very knowledgeable about the equipment and gear. They will help you find what your looking for.

Ky
Review №12

Decent store, but like most caters to sport bike and dirt bike riders. Not much for cruisers

Ro
Review №13

Excellent Management, consistent Assistants and staff. Very well operated business. Certainly appreciate this Motorcycle Gear store in Killeen, Tx. On East Central Texas Expressway. Good dealings there ☺

El
Review №14

Every time I go there they help me even if I’m not buying yesterday I bought my first helmet gloves and shoes they were really helpful and knowledgeable love going there and on the future as soon I get my bike go even more.

Sc
Review №15

Stopped in with a previously purchased Bilt helmet with built in communications. It was no longer charging. They swapped it out for free. Such great customer service. While there also shopped for a new helmet. Also choose a Cardo communication system. Bought a helmet and the Cardo system, which they installed and setup for free. I did’t think such great customer service like this existed anymore. Great staff. Very helpful and informative.

Do
Review №16

I was specifically looking to purchase a new helmet liner. A salesperson immediately took me to them and made my checkout fast and easy. Kudos!

Za
Review №17

Great service. They cared more about getting the right fit and equipment than the dollar amount they sold. Definitely worth it

De
Review №18

Amazing staff. Great deals. And had everything I needed for full outfitting myself for offroad racing.

Ge
Review №19

Very professional people and very knowledgeable of the product Sold in store

Mi
Review №20

This place is awesome! Every employee there is very knowledgeable and helpful. Great selection of the latest gear and accessories. This is my go to for all my motorcycle needs. Its great to have a store to go and try on the jackets, helmets, gloves and pants. Do yourself a favor and go check this place out.

JU
Review №21

Awesome place to shop with the best customer service, recommended 100% to anyone looking for motorcycle stuff

Lo
Review №22

No matter what service I need or questions I have… The staff is always there to answer them very thoroughly. They are super friendly and super easy to work with. Their knowledge is pristine! Thanks CG.

Ju
Review №23

Very helpful and knowledgeable about the products and got me on my way

Ce
Review №24

I went into Cycle Gear today to buy some things for my motorcycle and did not receive the customer service I expected. The workers that were on the clock were chilling outside with people on bikes just kicking it. I walked right past both of them and not one of them come inside to see if I needed help. I was in the store for a solid 5-7 minutes. I walked out of the store irritated and one of the workers asked, “did someone help you inside?” I replied with, “nope” and shook my head as I walked towards my bike. I shouldnt have to walk outside of the store for assistance.

Sl
Review №25

Awesome store, very friendly. Especially Will. supper cool dude

Le
Review №26

Got my part ordered quick and customer service very professional

Jo
Review №27

The service was ok, however after paying they tried to tell me there’s a National Coin Shortage, and wouldn’t be able to give me any coin change. That was odd to me I stated the coin shortage was over some time ago. Funny thing they produced the correct change after that. Makes me wonder are they short on their register count somewhere.

Ch
Review №28

I generally come here to waste my time and money on the weekends, assuming I have either of both to waste. Good selection of parts and gear, staff is very helpful as well. Especially nice since Im not too big on ordering things online since Im impatient. 8 ZZ Tops/ 10 Black Sabbaths

Al
Review №29

Found great sales but it goes fast. Riding shirt kept me cool but protected from the sun.

Ti
Review №30

Great customer service, very knowledgeable about products they sale. I would refer them to anyone needing cycle gear of any type.

He
Review №31

I want to commend Blake for his great customer service and friendly attitude. Just the way a store should be in Texas. He also helped me find the correct helmet size as the store in Lewisville sized me wrong. Thanks again!

Si
Review №32

Sales reps have always been great! I always get good service here and spend less for the same or similar merchandise.

Ni
Review №33

Seriously recommend for all riders new and experienced. Knowledgeable staff always willing to help out.

Ch
Review №34

Youre welcome. You have a great staff and they are very helpful!

Ha
Review №35

It was an amazing experience. The entire staff was friendly and knowledgeable. Definitely would recommend this place.

Sa
Review №36

Staff very helpful and friendly,..good prices too.

Pa
Review №37

Customer service is excellent. We bought a half helmet and we got a discount and free cleaner.

Ke
Review №38

Cycle gear usually has what Im looking for as long as its not a special item.. but I have to admit that they are quite expensive.. maybe not as expensive as the dealer but not far from it.

Je
Review №39

Always very helpful and quick to assist you.

Kr
Review №40

Great place for equipment and the staff is great.

ro
Review №41

Sales guys was on point with all products we bought . This customer super satisfied.

Gi
Review №42

The workers super friendly went over and beyond getting me the things I wanted. Will be back again.

De
Review №43

Everyone here is very knowledgeable and friendly. would definitely recommend and will be returning.

Ja
Review №44

The staff are top of their field. The service is fantastic.

Or
Review №45

Excellent staff taking care of us riders and our equipment. Knowledgeable and respectful...

sh
Review №46

The service was great but thay had a small selection of bigger helmets

El
Review №47

Great customer service 👏

Wi
Review №48

They were great sales people that had exactly what I was looking for!!!

Le
Review №49

Sales rep was very knowledgeable and help make sure out Freemont 4 bluetooth connected well with the new helmets we purchased.

Ni
Review №50

Awesome Staff!!! Very knowledgeable and willing to help. Definitely coming back.

Ma
Review №51

Manager was great. Held the things i asked for & explained the differences. Has a good sale on. Matched prices on online sale. Very pleased with the whole experience.

Jo
Review №52

Great prices and fantastic helmet selection

sa
Review №53

A good place for motorcycle gear. Annual membership definitely a huge perk.

24
Review №54

Great customer service was in and out in no time great crew working there✔

Tr
Review №55

Cycle gear was very professional and helped me and my wife get our daughter her first helmet and goggles for her 4 wheeler. I would highly recommend them and very well priced

za
Review №56

Decent prices. Will most likely have enough overall gear selection to get what you need. Good experience.

Sa
Review №57

Great shop for sure ! got almost everything i need.

Ma
Review №58

Great customer service and extremely helpful with all my question. This is the only bike store I’ll be going to in the future for all of my purchases.

Jo
Review №59

Great staff! Will definitely be back.

pe
Review №60

Met a nice gentleman named Devin. Told him I was a newbie and he was just so helpful. I felt like he just wanted to make sure I got the right stuff the first time. Ill definitely be back! Couldnt be happier!

Ti
Review №61

Travis was a huge help in getting what we needed! Great customer service!

Sa
Review №62

Travis was knowledgable and friendly!

Pa
Review №63

Purchased jacket for wife in mothers day. Salesman very helpful and Sedicci jacket really nice.

To
Review №64

Awesome shop, they have all the gear you need

cl
Review №65

Educated me and my 18 yr old on safety equipment. Got discounts too!

Ro
Review №66

Excellent customer service and a lot of variety.

Ga
Review №67

Very nice inventory of accessories and clothing. Very helpful also...

Da
Review №68

Solid team at this site. Helpful and knowledgeable.

De
Review №69

As always they are very helpful. Travis went out of his way.

Fl
Review №70

Cant sat good or bad. Got what I came for, nothing extraordinary.

Tr
Review №71

Friendly staff. Very helpful for a first time bike owner

Ab
Review №72

Great experienced, great customer service! They didnt have the part I was looking for, however were able to order with no issues. Thanks a lot!!!

Vi
Review №73

Staff was super friendly and helpful

ja
Review №74

Very friendly, and very helpful staff, Nice selection of gear. Tons of helmets to choose from. Great prices.

Br
Review №75

The staff is very friendly and knowledgeable. Any time I come in, Travis and Devin always go above and beyond for me to ensure I receive the best service. I’ve sent numerous people to the store and they’ve all received the same high quality service. I highly recommend paying them a visit for all of your cycling needs.

ks
Review №76

Amazing customer service! If the part is not in stock they can order it and get it to you pretty much the next day.

Za
Review №77

Called ahead for a tire to see if they had it in stock and when I tried to tell him the tire size he said he didnt need it, just the make and model of my motorcycle. I gave him the info and he said it would be 75 for the tire, and maintenance. Cool deal, show up, no tire and the tires they could have shipped to the store wouldve been 200-250 minus any maintenance fees.

Ti
Review №78

The staff was very helpful and knowledgeable

Ra
Review №79

Verify pricing at register before paying. Bryson read price off tag and charged more at register without informing me of the difference in price. Called and they informed me it was marked up and they didn’t update price tag nor could refund any money for their error. Buy online and save the time!

Cy
Review №80

The associates working there was very friendly and curtious.

Tr
Review №81

Help me with everything i needed and personally picked parts off the shelf

Is
Review №82

Gentleman at the front desk was very helpful; came to get my tires replaced and Travis helped me out over the phone. Would come back again, great experience.

Ne
Review №83

Best gear shop in killeen with killer service

Ro
Review №84

Excellent service! Friendly and respectful!

Li
Review №85

Amazing customer service!

Br
Review №86

Super nice great knowledge and willing to spend time with customers

Ha
Review №87

This Cycle Gear isnt the biggest but it has a decent selection of parts/gear available. The staff was friendly and helpful.

Ia
Review №88

Always fun to shop at Cycle Gear. Thanks for your help Ashley

Ra
Review №89

Always a pleasure buying motorcycle gear

Ra
Review №90

First time going there for any gear. Got a new helmet and Ashley “crip walk” helped me and was professional and knowledgeable. Made the experience easy and smooth to order my helmet and have it delivered to the store. I will be shopping there for my gear in the future!!!

Ma
Review №91

Was a great time,, Thanks all.

Ja
Review №92

Great staff, all are very knowledgeable and helpful.

Ja
Review №93

The staff was well knowledged and very helpful !!

Pa
Review №94

Friendly, had what I needed.

St
Review №95

Awesome people!

La
Review №96

It was sport bike oriented, not quite what I was looking for but they seemed to be stocked and helpful.

St
Review №97

Very limited selection, basically only sport bike stuff, but forget anything dual sport or ADV. They wont even touch wire wheels for balancing. Also, good luck getting help from the staff.

ST
Review №98

Very helpful 👌

An
Review №99

Really good people

Gr
Review №100

Vary good service

Information
35 Photos
100 Comments
4.4 Rating
  • Address:3210 E Central Texas Expy, Killeen, TX 76543, United States
  • Site:https://cyclegear.com/stores/cycle-gear-killeen-texas-store-130
  • Phone:+1 254-350-2893
Categories
  • Motorcycle shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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