I have NEVER seen such utter incompetence. I dont even know where to start with what is wrong at this pharmacy. They dont even know how to alphabetize their medication to find it in a timely manner. I have NEVER spent less than 45 minutes in line waiting. Also, They never pick up the phone. I finally got sick of it and I am moving to RYSA pharmacy. That has been a pain as well.. this is my 3rd day calling, stopping by, having my new pharmacy call, and fax. I STILL HAVENT RECIEVED MY MEDS. THIS IS RIDICULOUS!!!!!

They never answer the phone and when they do they just hang up on you.

Rite aid deserves better reviews i never had a problem with rite aid they koo

I wish I can give them 0 stars how is the pharmacy backed all the way up for a hr wait I called to see if my prescription was ready Sat on the phone trying to get ahold of pharmacist for 20 min after waiting for a text for 2 hrs but guess what rite aid did picked phone up sat it back down horrible horrible horrible place

Great customer service! Especially Zacoro (the lady with long long black hair she drives a maroon van). she is always sooo nice and super helpful. Always has a smile on her face. She works very hard and is truly a good person.

Very bad service. Not worth going to that place.

You employees are great, but the wait times are a bit long 20-35mins on average

So I mainly come to pick up prescriptions. The staff in the pharmacy are courteous. However, the fact that you often wait in a line for a half hour is ridiculous. Additionally, it makes no since that you can pay for your prescriptions online, but you still have to wait the same long line as everyone else. This is completely inefficient. Any other retailer has a specific line to pick up prepaid items and they are ready to go. Walgreens specifically has a line for express pick ups for pre-paid prescriptions to skip ahead of the line. If this wasnt the closest pharmacy to where I live and work, I would not come here.

The staff are friendly but the pharmacy needs improvement. Many times the medicine needed is out of stock and will have to wait 4 or 5 days before its available.

YOU CAN FIND EVERYTHING YOU WANT IN RITE AID, I 100 PERCENT RECOMMEND IT. THE SURVIVE IS GOOD.

This place always has an excessive wait time to pick up a prescription. Be prepared to wait at least a 1/2 hour. It’s not employees fault they just don’t staff the pharmacy appropriately.

Clean, neat, fast pharmacy service.

Rite Aid known as a hit up on your man. Every time I go this b$!#@ always have to hit up on my man. Theyre lucky Im not the type to fight or tell them off.. My advice to all woman keep an eye on your man in rite aid.

Shelves were not fully stocked. Panhandlers our front. Staff were helpful.

Only pharmacy I have to call and ask to process orders they already have, otherwise they just sit there. Tell you will be ready at certain time you come in hrs afterwards and still not done. Phone etiquette sucks, very rude.

Not great customer service and slow. I called in my prescription and left a message on their voicemail. Never heard anything back so I called a few days later and found out it had been filled. When I went to pick it up there was one employee checkjng people out at the prescription counter and I think 5 people working in the back. I waited my turn in line..then for some reason the employee at the register allowed another customer to cut in front of me...no explanation. He was buying some kind of lotion which they couldnt find a price for so that took time. Also the bathroom was gross..pee on the floor and no toilet seat covers. Dont waste your time here. I will be transferring my prescription somewhere else.

Always long lines, only one or two people at cash registers if youre lucky...have fun waiting 30 mins to pick up prescriptions. Employees are nice, but the place is always a wreck, stuff out of place, not in stock. All Rite Aids are like this, though... theyre just lucky there is no other pharmacy in town. Go to Walgreens.

And once again a year later. I walk in looks like new staff at the pharmacy. The cashier gives the pharmacist my prescription out because its listed as a controlled substance I dont look in the bag pay for my meds walk out to my truck and on the top of the bottle says opioids which could be no further from the truth what the meds are..I go back inside with them show them the top of the bottle says opioids which is a taboo they give me the schpeel that its a classified drug so they put an opioid sticker on the top of it. Is it just me or is that misclassifying, improper labeling are a great way for someone to get in trouble for not having for scriptures that is an opioid label on the top of the bottle? if it said stimulant I would not have had once it at all but the bottle pretty much reads on the front of it was exactly what it is. this is the second time that theyve done this once to my wife when she went to pick up my meds. is there a law or statute bO can contact to ask what the devil is going on?]King City, Ca. Worst pharmacy Ive ever used and am stuck using. Store is a wreck here too. Who ever is giving then high ranks either hasnt really been there or must have friends that work there. For lack of a better phrase due to anguish this place sucks.

Good place to buy medicine and their is very good customer care.

Greenfield store is dirty and understaffed in the evenings. Clerk charged me for a 3 scoop sugar cone after I requested and got a 2 scoop saying they only have one price.Greg BayesSoledad

Clean.. Friendly workers.. Even tho lines are long they do work hard to get you out even in the pharmacy.. I complain just like everybody else but we dont realize making medication is not easy or fast.. I doubt any of us want wrong medication..

Sad dirty store. Lots of empty shelves and not much to pick from. Cashier seemed bored and not very helpful. Store needs a serious remodel. Prices are a bit much.

Terrible service. Cashier was having troubles and the manager wasnt willing to stay and deal with them. Was in line for 10 minutes. Also half the store was out of stock.

The truth is that they take too long to give you a medicine, they waste a lot of time, I do not recommend this pharmacy at all.

Very complete pharmacy. It has everything, it looks like a supermarket.