Very professionalThe work on my vehicle was perfect and shop employees displayed exceptional communication
Everyone was very friendly and super helpful throughout the process to get my bumper replaced after an accident. Their work was seamless and my car looks great. I’d definitely return and recommend!
Very professional. Did a great job on my repairs
Jason and Chris helped me get my car in order after a hit and run. Very professional and attentive during my experience and finished up a week early. Super appreciative these guys handled my case. Definitely will recommend their services in the future.
My car was in an accident and i never heard of this business prior but i’m very glad the insurance company sent me here. Jim who worked on my car and he was amazing. When i received my car back i couldn’t believe the way it looked. it was like nothing ever happened the respect and knowledge the Jim gave me not knowing completing anything about cars i will send everyone to him. Jim allowed me to know everything he did with me car. I had a problem a few days after and and i called jim he gave me knowledge about my car even when it had nothing to do with the reason i took my car there to get fixed. So i thank him so much for all his hard work and dealing with my many calls after lol
Excellent customer service, and wonderful workmanship and attention to detail. Outstanding result thanks to Chris Baptise and his crew.
The customer service is excellent. I was very happy with my repairs. I’ve used them3 times in the past 2 years and have been very satisfied.
I have gotten my car repaired by Caliber Collision back in November of 2020 (another location had repaired my vehicle). After having it over 30 days, the workmanship was poorly done. After many attempts to get this corrected including reaching out to cooperate. I had no choice but to live with the poor workmanship. Ive decided to reach out to this location instead. When I called immediately the phone was pick up by Chris Baptist. Since our first phone call he was very reassuring and understanding about my frustration. After seeing my vehicle he was very disappointed in the workmanship as well. Chris Baptist made sure that my vehicle will be repaired correctly and returned to its original state prior to the accident. He kept his word and stood by what Caliber Collision suppose to stand for. I am so pleased with this location and working with Chris Baptist. Ive tried contacting cooperate multiple times to have him recognize but no success. However, a review means a lot to people and I wanted to make sure this location and Chris Baptist gets recognized. Thanks again guys!!
We used Caliber Collision in King of Prussia for some pretty serious damage to our car. They were able to make the repairs flawlessly in only a couple weeks. Throughout the whole process Chris kept us fully informed with all of the details regarding the repair. I would highly recommend this shop to anyone in need of collision repairs.
Great people with phenomenal work ethic. From start to finish Chris updated me on the damage, progress and final work done to my vehicle getting my wheels back on the road. Would definitely recommend.
Amazing team of professionalsh! They go the extra mile to make sure you are happy and understand everything!
Team was very professional and well mannered. Had my car in & out in one day. Kept me informed during the entire process via text message. Would recommend. I had a gash in the rear bumper repaired.
Very thorough, great attention to detail, personable and respectful customer service, outstanding communication, keeps you up to date with repairs and estimated completion time. Definitely recommend.
Jim and the team were great. Very professional and got my car back to me very quickly considering the blizzard that happened. They kept me informed and in the loop the whole time. Couldnt ask for better service!
From the time I walked in the door I knew my car would be taken care of. A very professional atmosphere, from the front desk to the collision Dept! Will definitely spread the word about Caliber Collision. Top notch all the way!
Caliber Collision came to my rescue after being rear ended. They were really quick to get me an appointment and assess the damage with an estimate. My repairs were expected to be finished in two weeks but were finished well before that. They also kept me informed the whole time with updates to the progress of the repair. I am extremely satisfied with the quality of the repair, how well I was updated, and the time management with this repair.
Amazing shop. Great quality work and customer service.
Great experience Eric is on of the best painters around highly recommend
Brian was amazing! Everything went smooth, and affordable. Thanks again brian
Excellent service and Very excellent work!!-All at a fair reasonable price!! They kept me well informed with text updates, which helped me with coordinating things with work and my car rental return. I would definitely recommend this place to anyone.
Tried this place because of the great reviews, but don’t try to come here for a warranty claim. One of the managers is very helpful, and the other is very rude and will not put in any effort to help you.
Great experience from start to finish. Jim and the front desk girls were a pleasure to deal with. Work was completed when promised and car was returned clean and ready to go. Highly recommend this shop!
They did a great job!
Assistant General Manager Chris was very helpful. Very nice guy.
Caliber Collision in KOP was impressive from the first call to the moment my vehicle was doing being repaired. Karley was very informative on how the process would work and their location was extremely convenient for me. When Hertz didn’t show up to my scheduled appointment, Karley was able to have Enterprise there & ready to pick me up within minutes. They kept me updated along the way and a job that should have taken a week took them two days. They even vacuumed out my truck before returning it to me. Everyone I interacted with was extremely professional and kind. I was 100% satisfied with my experience. No one plans on having to go to the body shop but if you do Caliber in KOP is the way to go.
Wonderful organization that fulfills its motto. Chris was a big help.
Jimmy did a great job addressing my concerns and was able to resolve the matter in 2 days. Outstanding customer service and affordable rates.
The staff at Caliber were were friendly and sincere. My vehicle was ready when they said it would be and everything was perfect. I dont know if it is part of the deal when having body work done but they cleaned the inside of the truck which I greatly appreciated.
I thought customer service was dead but its alive and well at Caliber Collision! Chris was awesome, he communicated with me throughout the process and in spite of a couple of big snow storm, went above and beyond to make sure I had my car back on time. I recommend them 100%
Caliber Collision King of Prussia has taken care of my 20 vehicle fleet for over 7 monthsAlways Professional-on time-and has always exceeded our expectations.The management at this location compared to other body shops we have used far exceeds industry standards. From the initial drop off to the return of my vehicles-Luis personally dropped me off to get rental because I couldn’t get there -We will continue to use Caliber Collision King Of Prussia- great team!!
Both the teams at University City and King of Prussia were amazing! They kept me updated on a daily basis and informed me of all the services they provided. Gave me time frames of how long the process would take. And they informed me of when and where my car was being moved. Got my car back and It looks newer than when I drove It off the lot! Even the i diste looks like it’s been clean! Drives amazing.
I got side swiped and luckily enough I have full coverage and my insurance has this shop for express repairs under Geico. Thank you so much for fixing my car and getting me back on the road. Gave me my vehicle back when its safe to drive. Although some service lights are still on. I still have to take it to my dealership for monthly maintenance, anyways.Thank you so much Caliber Collision.• Excellent Customer Service• Let me know on the estimate and the repair process• I love the text messages for updates• They vacuum the carpet• My car looks like it got a washing or a wipe down on the outside. Much cleaner than when I dropped it in
I was hit while stopped at a stop sign. Ugh. CALIBER COLLISION very quickly turned my frown upside down!! They took all the stress away and handled me as though I were a member of their family!! OUTSTANDING PROFESSIONALS in every sense!! I will gladly and confidently, highly recommend this shop as the single best referral I can offer!! Thank you Carly, Chris and Dylan for making it all better!!
The staff was extremely friendly and very professional. I came in for auto bodywork after hitting a deer. They were able to flawlessly fix the car within the timeframe they promised!
You just don’t see service like this with auto repair shops anymore. Whole team is customer centric, quick, and they even detailed my car. Quality of the work is perfect.
Amazing experience. They stand by their work and are extremely professional. Thank you Chris for getting me back to 100%, appreciate you! @calibercollision Give this man a raise.
This is my son and I second time coming to Caliber Collision and we have had an awesome experience EVERY time. The receptionist is extremely professional and Dylan (mechanic) is awesome, Dylan I appreciate all the advice you gave. I plan on referring everyone I know here and thank you for taking care of my sons car.
They are great to work with. The work that was done is great. Even was nice that the inside my car was vacuumed. I would use them again.
My brand new car was sideswiped while parked on the street in Philadelphia. After extensive work, the car looked as good as new. I am completely satisfied with the work performed. Thanks Caliber.
Perfect from start to finish. Easy to deal with. Would recommend.
My car was serviced through Caliber Collision King of Prussia. When i arrived the front desk crew were very kind and welcoming. Dylan communicated with me about the estimate, and helped me understand the damages. When i arrived there was a issue where my car wouldnt start, so they kept the car for a additional overnight and had it prepared the next day.
Good customer service very knowledgeable in the field
Awesome customer service and the work they did was out of this world. They made my car look like it just came off the showroom floor.
I took my car in for repair of front fender damage which looked like it could have been extensive and expensive (probably would have been with the reputation of some repair shops). The nice fellows there worked on it in the parking lot for 20 mins and popped everything back into place making it look like it never happened. They didnt even charge me for it. Good business.
Caliber has been amazing throughout the whole process with my car. They kept me updated through text & phone calls. Once I came to pick up my car we realized my car battery had died, I personally went to pep boys to get a new battery & they ended up charging me way more then needed. Dillion at caliber had helped me with everything, ordering a new battery for me and installing it once he heard how much I was charged. I wish I could give 10 stars! Everyone here is amazing!
I was in a horrible mood after getting into an accident in Philadelphia, but the help I received from the staff at Caliber improves it tremendously. Unbelievably welcoming, friendly, and helpful staff that makes you feel as if they are going out of their way to help you. I highly recommend their serviced unreservedly to anyone in need of auto car.
The estimated time to do the repair was 3 days. It only took one. The final bill was less than the estimate, My auto was returned to me completely cleaned inside and out. People there were great.
Great people! Jillian at the desk is fantastic and friendly. They do a great job. Nate the painter is amazing and thorough. I would definitely use this place in the future!
They went above and beyond to make you happy
Took my Honda Accord there to get something looked at and they fixed it with no issues!!!! Love this place.
Very nice people, but extremely incompetent. My car was hit in October and for weeks, they failed to contact me regarding delays and issues. I had to contact them as to why they were taking so long to prepare an estimate and even after that, at least 2 weeks had gone by where they did not send the estimate to the insurance company. They blamed it on system issues and did not pick up when the insurance company called them to inquire about the delay. If you want your car fixed in a reasonable time, go elsewhere.
They aren’t friendly or courtesy I took my car there to get the door fixed and when I got my car back the locks don’t work right my door reflector light fell off and when I went to pick my car up. The miss placed my keys I was waiting for 20 minutes for them to find my keys
The experience at caliber was the upmost pleasure to deal with. Job well done. I highly recommend!
Very professional and courteous! My car looks great!
Prompt and professional services
Collision repairs