I just want to think Nikki for being super helpful and making sure I got exacywhat I wanted. She helped me and my mom and she went above and beyond. Thank you so much Nikki, youre AMAZING. 🙌🏾

Traveled from Baltimore to visit the mall and stopped at Piercing Pagoda for my daughter to get her ears pierced. I must say Benjamins customer service rocks. Thank you so much for being professional and welcoming.

Visited on a very busy Sunday to get my nervous 9-year old daughters ears pierced. She nearly fled the chair, but Nikki was so calm, kind and patient with her and waited with her until she was ready. Thanks Nikki!

Terrible customer service a short guy was so rude. They keep ignoring customers and answer customers in very nasty way.

Terrible customer service. Went for an ear piercing and the dude tried to ring me up on items that I didn’t purchase and also overcharged me twice. When I tried to get a refund was hostile and showed no sense of remorse. The guy that I was purchasing from was so rude. Short little lanky guy with glasses. Should definitely be fired. Will never come back here again and management or the owner needs to do better background checks when hiring staff.

Well I went to get triple lobe piercing and they didn’t have one of the stud pairs I needed on top of having such a limited selection for piercing earrings ☹️. So I ended up just getting doubles for now. While I was getting pierced some old Asian lady was all in my face, had no idea who she was so that was uncomfortable. I also was charged for aftercare product that was not even mentioned before I used my card...

Store associates were so rude - would of gotten my piercings done if they acted the tiniest bit interested in me & didn’t give me attitude for every question I asked. Also one of the associates was doing her make up in the mirror- curling her eyelashes to be exact. Extremely unprofessional will be looking other places to get pierced.

My son had his ears pierced at Plymouth Meeting. Very clean, sanitary, and great customer service.

Shamar did an amazing job with my 7 month old! We appreciated his excellent customer service. His confidence in his skill put us at ease. Thank you so much for the beautiful and symmetrical piercings.

Rude service, added additional charges for stuff I didn’t ask for while getting a piercing. The short guy with glasses gave me attitude the entire time.

The store associates were so rude. I stood there for 10 minutes before i had to ask to look at something. When i asked for help the store associate got annoyed and gave me an attitude while she continued to talk to her friend. It was so unprofessional and if i had another place to go i would have. Never going back

Love the team at KOP they are always happy and helpful. Very knowledgeable and go above and beyond to satisfy the customer

They drop kicked my kid :(

Nicely done.. appreciated their skill in piercings to small kids!!

I got my nose pierced and I love it! Chrystal was the bomb.