This is the place to get a timeless/elegant wedding dress. The staff is super knowledgeable and kind. Felt very comfortable and would recommend to any bride!

I was particularly excited to try on gowns for my wedding at this location, but quickly felt unwelcome from the moment I showed up for my appointment. The doors were locked when we arrived and we had to knock on the window to get someones attention. After the sales rep unlocked the door and took my name, she proceeded to relock the door while she went to confirm my appointment, making us stand outside in the hall like second class citizens. It was quite embarrassing.In addition to that first impression, after being notified when I booked my appointment that only two people could attend the fitting with me, I spent 2 days earlier that week trying to get someone on the phone to request an exception. It took me 6 phone calls to get someone on the phone and I was told that bringing a third person shouldnt be a problem, but Id have to talk directly with someone at this location. However, the woman I spoke with also informed me that the store could not currently take direct calls, so I had to send an email about having a third person attend the fitting. I then took the time to send a lovely email that was completely ignored by the Pronovias team, so I was hoping that they would be accommodating to the three most important ladies in my life when I showed up to my appointment later that week. When I arrived with my mother, maid of honor and my future mother-in-law (who walks with a cane), I was told that I could still only have two people come into the boutique with me the other must wait outside in the hallway. They all had traveled from far out of town to be a part of that experience with me and it was mortifying being told that they were not all welcome to come in with me to try on gowns and to give their opinions.After the rude greeting, being made to wait in the hall and being told that I had to choose which two ladies could join me in the store, I decided to leave. This was such a defeating experience and truly made me feel unwelcome and unimportant. I know that they see a lot of brides, and Im sure they dont truly care about their weddings, but I would have thought theyd be better at hiding their indifference. Even if its been done a million of times before, this may be a once-in-a-lifetime moment for a bride and every bride deserves to feel special.Im sure the gowns are lovely, but I will never know. The treatment of their customers speaks volumes and left me not wanting to patronize their business, nor recommend them to anyone in the future.

They don’t have a wide selection of dresses in this store. Most of them are in a blush color. I felt like the stylist either wasn’t listening or didn’t understand what kind of dress I was trying to describe to her. The dress I really wanted to try on was not there. Supposedly the store called around looking for the dress then said they couldn’t get it in on time because it’s at another dress store. Another stylist told us it’s in another country. Overall I was a little disappointed.

Had the most amazing experience at Pronovias KOP!! My bridal consultant, Candace, was perfect. I truly had the best day and could not ask for a better experience. So thankful & highly recommend to any and all!!

From the beginning of the process (confirmation email/communication) to the virtual consultation to the special day of trying on wedding dresses, my bridal consultant Alyssa was such a joy to work with!Even in a pandemic with all precautions taken, It was such a special experience for me and my family. It was fun and easy and Im grateful Alyssa was a part of it. The dresses were absolutely breathtaking and the experience was even better!

I had a wonderful experience at Pronovias. Alyssa had everything ready for me to try on in the style that I requested. I really love the simple, elegant look, which the dresses in the Mikado material displayed. She never pressured me. She actually told me to take a day to think about it. Before I left the store, I purchased the dress. When it feels right, then it is right. I found my perfect wedding dress at Pronovias. Thank you Alyssa!!!

Extremely friendly, knowledgeable, professional staff. Jessica was incredible and definitely added to the experience. She was patient and attentive throughout the entire process and made it fun the entire time. The dresses were all so beautiful and great quality that it made it hard to choose! I had the best experience so far with Pronovias, and I’m thrilled to continue to work with them for alterations and final touches!

Both Jocelyn the seamstress and Blair are wonderful to work with. They truly care about making this day be as perfect as possible and have great ideas for making the dresses just perfect. Always smiling and pleasant as well. Never feel rushed.

I had an amazing experience at Pronovias with Jess, who was very knowledgeable, was incredibly responsive to emails and even requested a dress that I liked from another Pronovias store. She was very attentive and in tune with what I was looking for. I ended up going with a different dress from a different boutique, but would highly recommend Pronovias to anyone!

I had an absolutely AMAZING experience at this store. I worked with Alyssa and she called me ahead of time to get the list of dresses I wanted to try on. When I got to the salon she already had all the dresses pulled. I was able to try on ten dresses and found the most beautiful dress. I would definitely recommend this store!!

It was a beautiful experience with lovely dresses and superb customer service by Sarah!!!!

I recently had my appointment at Pronovias KOP with absolutely no expectation to pick my dress during my first appointment. Staff at KOP was fantastic, despite restrictions caused by covid they made my experience memorable. They went above and beyond to help me pick the right dress and I said YES to the most gorgeous dress ever!!! Kendra helped me to pick my dress and she was fantastic! She did not want to push the sale but she made sure I was absolutely in love with my dress! All the rest of the staff also came to help me and support me. My appointment was not the easiest for the staff as my family and friends from Italy were connected all the time, and managing an appointment in two languages was not an easy task. But the stuff handled it in the best possible way, asking my bridesmaid to translate for them so that they could fulfill all my family requests. I highly recommend Pronovias as in my opinion they have the most beautiful, elegant and refined bridal dresses and I also highly recommend the KOP store in Philadelphia as the staff is fantastic!

Alyssa was the absolute best! I had more fun than I could have ever imagined at this appointment. Alyssa and the entire team were so helpful, not hesitating to change out displays for dresses I wanted to try. They were all so kind, took time to listen, and make a personal connection and were not pushy at all like some other bridal boutiques I’ve been to. I hope every bride to be gets this amazing of an experience, it was something I will cherish forever even if I don’t end up choosing one of those dresses!

Jessica along with the rest of the ladies at Pronovias were so amazingly kind, supportive, and informative during my first (and only!) wedding dress try-on. I had my sights set on a particular gown that I end up choosing in the end but Jessica encouraged me to try on some more which I am happy that I did. She was the farthest thing from a pushy saleswoman and I could tell, she truly enjoyed helping me during such a special process and purchase. I cant wait to get back to Pronovias KOP to do my fittings and see my dream dress come to life. Highly recommend this beautiful store, the amazing staff, and all of the gorgeous and quality products they offer if you are shopping for designer gowns!

Alyssa was SO amazing! From her bubbly personality and energy to being understanding of my thoughts/feelings and her honesty, my first bridal experience couldn’t have been better. The other team members were also so sweet and loved having other people’s thoughts/opinions to talk things through especially during this time when it was just me and my mom. Cannot thank Pronovias enough!

We received top notch service. It was private & intimate with very sweet, knowledgable saleswomen. They took their time with us.

Alyssa provides me with great service and lots of help, really appreciate it! as a size 0 person, the size 10 at the store couldnt really help me in making the decision but Alyssa is definitely one of the best service staff that i met in bridal store.

The entire staff at the Pronovias KOP is friendly, knowledgeable, and most importantly they listen to what you are looking for in a dress. They dont push a sale, they make sure you are absolutely in love with your dress. The KOP Pronovias ladies made me feel beautiful and special. I highly recommend them as stylists as well as the Pronovias brand as a whole.

Great experience! Jessica was amazing to work with.

Wow, the reviews were so right. They are so amazing at this location. They trully have great customer service and are so professional. I was looking for a specific dress that they didnt carry at this location, and Alyssa was absolutely great to work with. She found it in a different location and had it shipped. Unlike other bridal shops, she kept me updated and called me about the dresses, answered my questions and never got impatient with me. She even sent me pictures and videos of the dresses so I can see them before making the drive (I live 2.5 hours away from the store). She is probably the nicest person Ive talked to at any bridal shop and I highly recommend her! She just genunienly wants to help you find the right dress and it seems like she does it with a big smile on her face. Thank you to Alyssa and the Pronovias staff for being so helpful and kind.

Chelsea was amazing to work with. She found me multiple beautiful dresses that perfectly matched my style even with an extremely tight timeline. Outstanding experience.

The store and dresses were beautiful, and the staff was very professional.

Great customer service and beautiful dresses! Chelsea made our day so easy! So kind and professional!

Alyssa and the other ladies made my shopping experience unforgettable. They went above and beyond to help me find/create my dream dress. The customer service was truly wonderful. I cant thank them enough.

Nicala was so helpful! I cant wait to wear my new dress!

I loved how above and beyond the store went to ensure everyones safety in light of COVID. However, I especially loved the sales consultant I worked with - Jessica! She was incredible! So sweet, knowledgeable, and on top of her game. She should honestly teach a class on customer service. Ive been to many bridal shops recently and she blew me away with her professionalism and excited-ness to help me find the right dress. If a dress were dependent on customer service I would have chosen it from Jessica - unfortunately I found a dress elsewhere (with very poor customer service), though I wish it couldve been from Pronovias in Philly!

Amazing service, clean, efficient, great dress selection, and great prices for dresses.

Everyone I worked with was very kind and helpful. I did not feel pressured and the visits were very enjoyable.

The ladies at Pronovious King of Prussia are amazing! I worked with Alyssa who made the wedding dress experience so enjoyable and personable. Pronovious has allowed me to build the dress of my dreams! So excited to go back for my first fitting.

Staff is amazing and dresses are perfection!

Beautiful dresses and great service.

My stylist was friendly and kind, very professional!

Pronovias at King of Prussia made my dreams a reality! I saw this dress on Pinterest and wanted to try it on but no bridal salons close to me had it in stock. I tried on other dresses at other salons but knew that this was THE DRESS! So my mom and I trekked from DC to Philadelphia, I tried it on and yes, this was it! The staff made me feel so beautiful in the dress but were not pressuring at all. I felt like a Queen in this dress!