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The Container Store Custom Closets - King of Prussia
650 W Dekalb Pike, King of Prussia, PA 19406, United States
Comments
Je
Review №1

Its like a playground for new home owners. It is on the pricey side which cost them a star. Great staff and lots of choices. The bag was even big enough for all of the empty containers I got...whoot!

Za
Review №2

Container store is always awesome. They have basically everything you need for your organization needs and wants. Makes setting up a new room or home a breeze.

Da
Review №3

Everyone loves the container store! Great staff and plenty of cool stuff

Jo
Review №4

Great options for home organization and storage. Good variety and lots of other items you wouldnt have thought of.

Em
Review №5

I went in looking for two specific containers. Within a couple minutes of looking, a sales associate offered to help me. I told her what I was looking for, she wasn’t sure where the item was, so she got someone who did know. That person took me to the places in the store where it should be. I showed her the picture of the product I wanted on my phone (should have started with that🤦‍♀️) and she took me exactly to where it was, and pointed it out to me.

te
Review №6

My favorite store, easier to find the items I need for my project than going to other stores that claim to have the product

De
Review №7

Super organised store. Pleasant store experience but what topped it was the personalized and super kind touch by Peter. We were most appreciative. #thelawofattraction

Br
Review №8

Nice selection of this to get organized, but lots of missing prices, and sparse selection of the storage bins we were looking for. Also, a manager had a conversation on the sales floor that I shouldnt have been able to hear (it was unprofessional).Finally: it was all less expensive on Amazon.

Jo
Review №9

Uneven customer service and poor line control. Told us to wait in line on one side of the register and then started taking people as they walked up. The other sales associate tried to be apologetic, but its hard to ignore rude sales people. Wont be going back any time soon or recommending them to anyone.The closet hangers we got were good quality and decently priced which gave it a second star.

Na
Review №10

I love how I come here for one specific thing and then I spot something that I didnt know I needed. They have an amazing selection of acrylic organizers for makeup lovers like myself. The staff is so knowledgeable of the products that they carry and are always happy to help you find what youre looking for.

Sh
Review №11

I have always loved shopping at The Container Store. I needed to put shelves in my weirdly laid out laundry room, so I thought of them first. The person I worked with (forget her first name, but last name was Vinci), was so helpful and designed a system that works so well. If I have any more organization projects, I will be sure to go back here for them.

Da
Review №12

I couldnt find the size I needed in a container to fit in the refrigerator, or the bathroom, they have basic office supplies, which are cheaper at Staples. I havent found anything unusual or different, I have better luck at Home goods and theyre a lot less money. I had a specific size container I needed I got a much better price and fit at Amazon and free delivery at Amazon. I dont think fabric shelving systems are containers. Way too pricey, virtually no customer service, lines are too long, not enough people at the checkout, and when someone came up to check out another customer they told me to go in a different line, which was really long-that they werent open, I went to the other line and they opened the first line I went in. Rude service, other customers were rude, everyone loses their patience in that store because of lack of service and lines are too long- correction only one line was open.

Ti
Review №13

What a experience!! Staff was friendly and knowledgeable! Blown away with the endless options!!

ni
Review №14

The workers are really rude and when you do not need help they are really helpful. Really weird. Also returning something there is really hard.

Co
Review №15

Great products, good quality, sometimes over priced. Today the staff was amazing. I was in the store longer than expected due to errors with their credit card processing company and their internal pos system. Their service center tried to fix it via phone but made it worst by adding additional charges on the card. However the staff in the store were so attentive and professional. They ensured to resolve the matter and remove any additional over charges and they did just that! They made sure I was charged appropriately made all the necessary phone calls and made me feel comfortable during a stressful purchase. Thank you to the team at the kop location for such a great job done!

Ca
Review №16

Just about everything you could need for all types of storage. Kind helpful employees . I enjoy going here. They truly appreciate your business.

Mi
Review №17

This place is so amazing!! If you want to get more organized in your life this place will help you.

W.
Review №18

Well-stocked, clean, and tons of interesting stuff. Issue is that much of it is high-priced items that could be found cheaper on Amazon, Wal-Mart, or more importantly for the ingenious ideas displayed there, IKEA. Not a knock, as I gave them four stars, because everything was presented perfectly and it really is great for almost any container you may need, ever. And there are some unique items to the place. But I cant afford most of them, and Im a rocket surgeon. It really aint rocket surgery, though. And Im not really. But Im serious about the pros and cons here. Enjoy the place, honestly!

Da
Review №19

Quite an array of containers. If you need to store something they have it. The quality of the containers exceeds anything youll find at the box stores. You pay a premium for it but you get what you pay for.

Sa
Review №20

Love this place. It has every type of container you should want.

Sa
Review №21

Such a great store, they have a container, shelf, basket to solve any storage need and so much more. Like this totally awesome shark laundry basket

Ko
Review №22

Great place to go if you want to get organized! They have just about everything youd want and then some.

Je
Review №23

If you need a container, likely youll find it here! Its a sizable store, with containers for the kitchen, work tools, food, household items, etc. There are also others items directly or indirectly related to the world of containers and organizing.

Ca
Review №24

Very friendly staff and every container you can think of exists here. What can I say, this place sparks joy

Tr
Review №25

Lot of cool stuff store is set up simaler to ikea and has expencive stuff

Ke
Review №26

Love love love the container store. Get lost in there lots of really good things. From Kitchen to bedroom to bathroom. Metal and plastic. You want it they got it. Will return.

Gi
Review №27

Beautiful store, but some cranky staff.

Be
Review №28

Horrible handling of covid. Will never buy anything from this store. They make people wait in long lines in dead cold winter. How is this protecting people while they are standing shoulder to shoulder outside of your store. Maybe you can get their number and ask them to wait in the their car and text them when you are ready to let them in.

De
Review №29

I wanted to review this particular store to highlight their attention to detail in regards to COVID-19 safety. Employees were extremely attentive to ensuring all cleaning/sanitary supplies were stocked at the door, and the cashier cleaned the counter & card machine after EACH use. I even saw employees come in for their shift and they had to be temp checked. This is about the only store that I’ve been to that has truly adopted a sensible routine to combat this virus.

fr
Review №30

Lot of stuff to organize your home. Great place for all sorts of storage and organization

De
Review №31

Busy inside but very spacious. Unfortunately many items are out of stock due to their sales. Check the website before you make the journey to the store

An
Review №32

I have never had a bad experience at this location. The store is organized and the employees are always helpful. There are designated areas for certain items (i.e. I know that Ill always be able to find kitchenwares on the right side of the store).Youre likely to never find any discrepancies in prices between the store and the website. I was here this past Saturday to purchase items that were unavailable to order online and ship. The inventory showed the exact quantity this location had in stock. Despite the store being busy, I was able to complete my shopping efficiently. One employee who helped me offered to keep my smaller items at the register until I was ready to check out.

Fr
Review №33

Will be back..love this place

Le
Review №34

My storage game has been upped! Goal achieved!

Ke
Review №35

It was too expensive. not what I expected definitely had some nice things. the employees were just talking to each other the whole time while me and 3 other people waited in line.

Br
Review №36

On a busy shopping day - the day after Christmas - the store was well-staffed, and the staff were friendly. Good selection, on a wide-range of storage and organization products. Pricing a bit higher - we ran to IKEA after here, and found some identical products that were 15-20% cheaper, there. However, the store is easy to get through, and much smaller than IKEA. Definitely has a hipster-vibe, but thats okay. Good value proposition, per se - its too bad that Google has to sell merits descriptive of the leadership being women-run, or LGBTQ-friendly to persuade people to visit in its listing, almost as if it is otherwise subpar, all else being equal. I think if youre a Dallas Cowboys fan, despite being in the heart of Eagles country, you would also feel respected and safe here, too.

Ka
Review №37

Very good selection of products. Shelves are well stocked and staff wants to help

Li
Review №38

Love the Container Store! Outstanding customer service and the Elfa is simply the best!

St
Review №39

OMG. Its an amazing adult wonder land.

As
Review №40

Serial killers r us. Cork material container best used to contain odors like bodily decay

Co
Review №41

Parking lot was totally full on a Saturday which made parking a little stressful. Everyone at the store was friendly. The frustrating thing is buying a bunch of storage containers of tough because the store is actually pretty tight inside so its hard to pick your containers and keep browsing.

Mi
Review №42

Huge location with just about every storage option you could think of.

Ke
Review №43

Love my finished closet but it took the better part of a year for all three pieces to arrive. They treat their employees terribly, especially during COVID.

Sh
Review №44

Anything and everything you could possibly need to organize!!!

An
Review №45

I used to love shopping here. The store has really gone down hill after closing for COVID. It seems like there are just as many people shopping but barely any staff available to help. The ones who are they are very rude- Sara was especially difficult to deal with. Bed bath and Beyond & Ikea are close enough you are better off shopping there.

Ja
Review №46

The employees were very helpful and found exactly what we needed

Tr
Review №47

Wide selection, up to date technology, good customer service. Love this store!

K
Review №48

Every possible container and storage solution one could possibly want. Friendly service and reasonable prices.

Ma
Review №49

We used the container store for all the closets in our new house. We have considered using Closets By Design which we have used in previous homes, but the features, the costs, the ease of designing and the flexibility of making changes made the decision to use The Container Store and easy one. I have gone back to add items and make changes numerous times since they keep the design electronically stored.

Ca
Review №50

They have literally everything you could want to help organize your life. Its hard not to go there and want to spend all of your money.

Mi
Review №51

Ot is the one-stop place for products to hold things. Just walking through the store gave us ideas..of course, requiring some very cool and useful things. You must allocate some time to walk around and back again...

Br
Review №52

I just love Container stores! All the stores I have been too have friendly, helpful and knowledgeable staff. Yes, you can find the stuff they sell somewhere else, but you can’t find it all in one place, compare and choose what’s best for you. It’s inspiring and they only sell quality products.

Cr
Review №53

Its a great place to find all kinds of containers or anything thats organization related. We found some organizers that fit in a cool wooden box we had to divide it up just the way we needed!

Ka
Review №54

If you love to organize things, or even if you just like the idea of being tidy, this store is for you. They have nearly anything you could want to keep your stuff organized. Garage, closet, desk, kitchen, even gift wrap, shelves, toy boxes...whatever you need you will find it here. Pop members, free to join, get special discounts occasionally so if you shop often I recommend that. A little pricey, but everything is of high quality and worth it. Watch for sales. Staff is well informed and very helpful, friendly.

Jo
Review №55

Container Store has consistently positive energy. Hard to go in there and feel bad, the employees are all happy and they play weird 80s pop. Great place, container for everything

Je
Review №56

Service with a smile must be the mantra here. Every visit to this location I have been greeted with the friendliest staff. The prices and selection are exactly what I would expect and parking is very easy because they have their own lot.

Tr
Review №57

If you want to clean up your room, you must visit this store first!

Ad
Review №58

The staff was super friendly and helpful. While I was cashing out, the staff member noticed I had picked up a lid rack with some scuffs in it. So she went to go grab me another one. In the mean time, during the 1 minute she was gone - 3 other staff members offered to help me cash out and made sure I was being helped.When the cashier came back, she couldnt find a lid rack in the same size as the original so she discounted a medium sized one to the price of a small sized one.First time actually in the store (usually I buy online) but I was so impressed! Great staff!

Tr
Review №59

Easy to find what you are looking for cleanAnd the people are very friendly

Na
Review №60

Love it, love it, love it.

Ho
Review №61

I enjoy this store!

Ca
Review №62

Overpriced items throughout the entire store. Sorry for my honesty 😅

Br
Review №63

Horrible customer service went in wearing my mask lady told me I had to cover my nose then the manager I believe as well as another employee continued to follow me around the store to make sure my mask was staying over my nose. I felt very awkward and uncomfortable. The one girl told me again I had to raise it higher although my nose was covered. Never experienced anything like that in my life use to go to this store all the time needless to say I wont be back.

Gr
Review №64

Stopped by expecting a long wait for a custom shelving cut, but barely had time to browse. Thanks, saved me a bundle!

Ja
Review №65

The Container Store never disappoints. Employees are great finding different options for you, especially if you have weird dimensions. They are very creative and know their products well!

Ma
Review №66

If The Container Store is not the happiest place on Earth it is surely in the top 5. Lovely staff, well-stocked, if you need storage they have it. Everything from complete closet systems to a wide variety of different types and sizes of plastic tubs to travel needs to kitchen organization. Love this place. My only complaint is that I signed up for Perks and spent a lot of money and I dont seem to have actually received any coupons or anything.

To
Review №67

I can shop here all day..love this place

Le
Review №68

Great resource for an organized life and clean home.

Er
Review №69

I always find what I need here. The store staff are always very accessible and helpful.

Me
Review №70

Used my Move In discount. Customer service and selection was great. So happy to have a Container Store near me.

La
Review №71

Fun store to shop

Ma
Review №72

Every closet in our home is ELFA! The other items in the store are things youve always wished for, but couldnt find. Definitely worth a trip to shop there.

In
Review №73

OMG!!! The absolute best. I come from Baltimore and really love their wrapping paper. I have to get back for Winter Wonderland, which I hear is amazing! The container store is contagious and it sucks you into.buying all those little things you never knew you needed..... LOL The store is well organized, its spacious and sized just right to where youre not overwhelmed with tons of aisles. The staff are great! Very Friendly, informative and knowledgeable. I love the container store. Ill gladly accept container store gift cards!!!

Ro
Review №74

This Container Store location strongly enforced CIVID19 precautions such as social distancing, mask wearing, and keeping capacity low in store.

Ki
Review №75

Overpriced. Thought itd at least be good for closet organization ideas but there was nothing inspired or new here. Just super overpriced familiar, tired options. Im surprised this store had stayed open as long as it has, and I have no idea how long its been open. Because more than a week would be shocking, so it doesnt matter.

Li
Review №76

Feels like home. Happy place. 1st time there cant wait to organize all my stuff will be back

Jo
Review №77

Pricey but nice stuff. Advertised 15% discount turned out only to be for online orders. Oh well

Do
Review №78

They always have something to purchase.

An
Review №79

Oh, I love Container Stores. This one is in the King of Prussia parking lot, making it an easy stop when Im in that direction. I could browse in there all day. They have solutions to problems I dont even think of. But they also have things I cant find anywhere else.

An
Review №80

I loved it. The store met all of my container needs.

Je
Review №81

Nice products and selection, well displayed but price are high and dont seem to be competitive.

De
Review №82

Too many containers and not enough stuff to fill them. Love this place! There is always a container to suit my needs. The store is clean, with helpful staff.

Jo
Review №83

Good. Too expensive but that have just about everything to store all the things you dont3 need...

An
Review №84

The lady at the check out was so rude. She didn’t even bother to say hello. We had a 30 percent off coupon and an additional 15 percent off on the item, she told us she did 45 percent off on the item when she only did 30 percent and an extra $2. When I go back inside and ask the other customer service person he apologized and couldn’t explain why she had done that. She then argues the computer made the mistake. No apology whatsoever. It was clearly a human error done on purpose and she had the nerves to blame the computer. I’ve been a regular customer shopping at Container store for almost 13 years now and I’ve shopped at various locations in the 6 states that we have lived earlier. Never have I had any issues or experienced this kind of rude behavior. Clearly, this lady needs to be taught manners and given some training to deal with customers. I am very disappointed at the customer service from this person which is definitely not the Container Store standards.

Jo
Review №85

This place is fantastic. You can find something for every room in the house and the prices are better that I thought they would be.

Ja
Review №86

Very nice store, great selection of anything and everything storage related. Glad to see high quality Japanese stackable containers and not just the cheap knockoffs that office supply stores carry. This place is expensive but so is every other place in King of Prussia.

Di
Review №87

Great. Stock significantly low due to covid.

Ro
Review №88

This place is amazing! So much organization!! Staff are very friendly and helpful. Beware...you WILL spend your money here, but its all well worth it!!

Ap
Review №89

The shelves for boxes were empty, they are short staffed right now per one of the associates. Sucks that I went out my way to shop here and they didnt have what I needed. If possible shop online and pick up in store or call before you go.

Am
Review №90

So many organization options.

Br
Review №91

Great store! They have all your organizational needs and skilled staff to help find a solution that will work for you. And yes they sell boxes too

Da
Review №92

You need a container? The name of this place says it all. If there has ever been a need for a container to put something in they probably have it. Your first visit can be a bit overwhelming, but the staff is friendly and knowledgable. FYI: They will try to sell you customized closets. Not a hard push so it really doesnt harsh your visit.

Di
Review №93

Very helpful staff. What I needed was at the front of the store. Associate offered to take purchase to my car.

Jo
Review №94

Need additional storage solutions. They can help. Great selection. Love the Elfa line.

Em
Review №95

Beautifully designed store. They make it look fun to get organized!

Ay
Review №96

I never knew what amazing things I could find at this store. Perfect for gifts and events. You will be in here for hours.

An
Review №97

It is a small challenge to understand the organization there if your looking for something specific, but overall very nice, and a large selection.

me
Review №98

Great finds in here. The staff was very helpful and so sweet.

Sa
Review №99

Super friendly and helpful staff! Returns and exchanges were also quick and painless.

Ra
Review №100

First time here and even though its a long drive Ill be back!! The staff was very nice and there is a ton of usable gadgets, not just containers.

Information
100 Comments
4.7 Rating
  • Address:650 W Dekalb Pike, King of Prussia, PA 19406, United States
  • Site:https://containerstore.com/locations/showStore.htm?store=KOP&cid=ns:maps:google:custom-closets:72-king_of_prussia
  • Phone:+1 484-235-5825 ext. 0
Categories
  • Interior designer
  • Cabinet maker
  • Cabinet store
  • Contractor
  • Furniture maker
  • General contractor
  • Interior construction contractor
  • Interior Decorator
  • Kitchen remodeler
  • Remodeler
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:11AM–6PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Identifies as women-led:Yes
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