Wow this place is amazing, if you cant find it here it absolutely does not exist. I never saw a more amazing showroom in my life. Cynthia was so friendly!
We did buy new fixtures for our master bath remodel and a new vanity and top. Basically spent quite a bit on nice high end fixtures. We are still missing a piece which was never delivered, two months later, and another piece which was wrong. In addition, we wanted a bigger sink on the vanity, it was replaced by a smaller sink without our approval. No call to tell us we had to switch it out. You would think the sales person would know the sink sizes! Also they claim they delivered the missing piece. We just ordered it online to reduce the hassle! We called Koehler about the part that didn’t fit and they are sending us a free replacement. The store did not help us with any of the problems we had. We are really disappointed in their customer service, and would not recommend them at all.
Wow. What a pleasure to have knowledgeable people to work with when choosing fixtures and hardware. I had some basic design questions and they were very helpful and really gave me great ideas to work with. Highly recommended.
I just visited and was coldly directed to Brian. At the moment I was simply looking for a cartridge for a Delta faucet. He was quick to point out he is not familiar with Delta as they sell higher end products. He actually seemed annoyed he had to look in a catalogue. Lousy customer service! If he knew I own a large contracting business Im sure he would not have treated me with such disdain.
How the heck do you call it a PLUMBING SUPPLY when you cant even buy SIMPLE pluming supplys??!!! I go in for a sloan flushometer and spud, instead i got looked at like trash and talked to just the same, with we dont sell that junk we only sell high end fixtures here...... The store is JUNK AND SO IS THE GUY IN THERE HIS attitude SUCKS AND SO DOES CUSTOMER SERVICE. NOT A PLUMBING SUPPLY STORE SO CHANGE YOUR NAME TO High end fixtures for snobby people just like us
No good