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Boot Barn
3320 Stockton Hill Rd, Kingman, AZ 86401, United States
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Boot Barn
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R
Review №1

Was passing through town and stopped here looking for a specific boot. I have not been able to find it anywhere and this place was no exception. But immediately the manager offered to ordered for us. Since we were going to be on the road for an indefinite amount of time I declined the offer but greatly appreciated her efforts. We then began talking about other products and I found the manager to be extremely knowledgeable and personable. If I lived in the area this would no doubt be my go to store for my boots and related clothing. The store was very clean and well-stocked, the workerd were very efficient and helpful. The management exceeded all expectations. She exemplified the epitome of customer service.

Jo
Review №2

DONT USE THEIR ONLINE KIOSK. The employee used it to order 1 pair of boots for me and it said PAYMENT DECLINED card information incorrect she changed my name and tried to process it over and over again. Unbeknownst to me they took out the money from my account each time even though it said payment declined then the employee tells me this has happened before, then why do you have them up? Now all I can do is go back and forth on the phone with their cold, callus and unsympathetic customer service people who try to make it to be my fault even though I didnt use the kiosk and even if I did payment declined in every store means no money was taken not were going to take the money out of your account anyways and leave you with no money or product. So please whatever you do DONT USE THEIR KIOSKS this is a major headache and they have been very unprofessional to this point.

Me
Review №3

My Husband needs new work boots. He is very particular and wants what he wants. He found a pair that he was interested in, however, they did not have his size. The lady that was helping us (cant remember her name) on Easter Sunday was super friendly and helpful. She offered to order them for him and when that wasnt an option (they were needed by Monday) she suggested taking a picture of the tag and calling other Boot Barns that would be on his way of travel to his next job site to see if they were in stock there. All in all, our experience at this particular Boot Barn was good. We were greeted when we walked in. Given a few minutes to look around, then approached to see if we needed help (at the time we did not). And when we did need the help, it was readily there.

A
Review №4

150% satisfied! All the ladies here took good care of us. Helping to search stock for just what we needed & wanted. Id thank each if you by name, but I dont want to get even 1 letter wrong in Any of your names. You were all great!

Jo
Review №5

Great customer Service

Fe
Review №6

As always a wonderful experience and the staff is knowledgeable. Shelley is so kind, friendly, and can always help us find exactly what we are looking for.

Ja
Review №7

Always the best choices of boots and clothes. Super cute womens clothes also. The Kingman store has the absolute best and nicest employees!

Al
Review №8

Needed a pair of boots for hiking and working. Found the right pair with the help of the friendly staff. The most comfortable boots Ive ever worn. Pricey but you get what you pay for and here its quality from boots to the clothing.

Ma
Review №9

Outstanding products and customer service!

Ja
Review №10

Great customer service . Great place very helpful staff

Br
Review №11

Chuck was awesome! Friendly and helpful. He was patient with my indecisiveness. Bought 2 pairs of boots and couldnt be happier!

La
Review №12

Always love shopping here, my favorite place in town

Vi
Review №13

Good prices on Western Wear quality brands. They also carry hard to find LT sizes in mens shirts.

Mi
Review №14

Took my dads hat in to be cleaned he passed away and they were absolutely respectful and very kind!! Couldnt get the hay cleaned but the lady did her best!!

Ch
Review №15

Really great customer service!

sa
Review №16

The younger staff is definitely trying to step up to the plate, love it. Management is 10 stars. ☆☆☆☆☆☆☆☆☆☆

ST
Review №17

They have a load of boots for sure..

Ge
Review №18

Ok so I love boot barn. Have bought boots there for a long time, just not this boot barn.the ladies were great the boot selection for work boots bot so much. Would have to order and wait a few weeks to git them. Again service was awesome.

Ri
Review №19

What can you say, its Boot Barn and the ladies who work in there or very nice. I took a hat in there to be cleaned and the lady spent two days working on it to get a rust stain out of it and now the crown looks good again, have a good day

Ca
Review №20

Awesome store manager and staff there. Had a customer service issue via phone with one employee there and the store manager found out about it and met me personally when I came in to buy a new pair of work boots to apologize and tell me she will correct the issue. Very happy with the staff that helped me when I came in and the store manager for sending me pictures of the boots in stock to make sure they had the right pair. Also the staff who helped me when I came in. Thank you!

Mi
Review №21

Always helping people .. Great deals ....And great product to choose from..

Pe
Review №22

Very disappointed in this location. I was in here to buy a par of boots for myself and my father, but the 2 sales reps were too busy talking than helping anyone. Never said hello. Im surprised that they are still open. I was there in the late afternoon on 10-25-19. The one girl strolled right past me almost bumping into me because she was on her phone. Im go to the one in California where they know how to treat a customer.

ca
Review №23

The ladies that work here are very nice. Very helpful. Clean store and dressing rooms. Great selection of cowboy/farm wear. Alot of very high quality items. Cons are the prices are on the high side and most boots and other items are made in china. Need more American made boots and items.

LE
Review №24

Chinese boots cloths stuff

B
Review №25

I shop in Prescott and Flagstaff and can never find the work boots in looking for. Always just what Im looking for in Kingman. Best boot barn in northern Arizona

Ja
Review №26

Well Ill tell you my experience the price is what it is the quality is what it is yes you need to check your labels and see where things are made but the employees go out of their way to stay away from you and not do their work three times Ive been there to get my hat cleaned and reshaped and they always have a different excuse for why they are unable to accommodate my hat needs I dont believe you need three female employees at the register assisting One customer at checkout once while I was there I noticed a couple looking at hats for what must have been 20 minutes as I walked around in the store looking at belts and belt buckles I noticed that no one ever went over there to assist them with the hats now mind you these people look like they had money the young woman had very expensive designer boots while I was dressed in jeans and flip-flops and a dirty t-shirt as a consumer of products around the Kingman area I dont think that it matters how you are dressed you need to come from behind that counter and assist people and make a sale dont let BootBarn become one of those stores that go bankrupt due to the staff

mi
Review №27

Love the merchandise, staff is helpful.

Pa
Review №28

My son needed some good work boots and he found a wonderful pair, service was great as well.

Da
Review №29

If you like boots like i do this is the place for you. This place is literally heaven for boot lovers.

Sh
Review №30

Great people that work there!!! Love there boots and hats

Be
Review №31

I just love this store! Awesome people! Knowledgeable too!❤❤❤

Na
Review №32

Love the place wish they carried western jackets in kingman

Da
Review №33

Staff was friendly helpful and attentive. Womens clothes (we were looking for jeans for my gf) were pricey and didnt have much for her. Good selection of mens stuff decent prices on work wear (Carhart etc) going to bring my hats in when I get them back to get them cleaned amd shaped.

Am
Review №34

My favorite place to shop. They are alwYs so helpful

He
Review №35

Great staff,huge selection

Ti
Review №36

As always great service, good selection an decent prices

Sa
Review №37

The ladies in this location were awesome! Great customer service and super friendly.

Ge
Review №38

Great service. Love all the different styles of everything!

Ti
Review №39

Great people, high price but for the great quality, you do get what you pay for

Ri
Review №40

Nice selection of clothes and boots 👍

Da
Review №41

Great customer service definitely takes care of their customers

Lo
Review №42

LOVE LOVE LOVE this store and its friendly very helpful staff.

Ch
Review №43

Nice clothes although high priced!

Di
Review №44

Good employees helped me with everything I needed!

Ra
Review №45

Very good selection. Kind/helpful staff.

Ed
Review №46

I order Stetson High noon cowboy hat 5 inch brim from here, when i bought the hat the store mangager said i can bring it by anytime an get it shape then once i went back she wanted me to leave it their and she will do it later an then they will call me to come back an pick it up because she had more in important things to do but seriously it dosnt take a lot of time to shape a Hat just under a year ago i had the same place shape my old had an the women that did a great job an i even tip for doing my hat but i only seen her once the other women that work at this Boot barn must not no how to shape hats, if your looking to buy or order western wear this is a great place for that but if want a hat shape save your time an money an find a better place or try to find that one women that know how to shape it but i wouldnt ask the store mangager do the hat

Da
Review №47

Very friendly and knowledgeable staff. Nice supply of stock.

Lu
Review №48

Great employees, always helpful.

Jo
Review №49

Wife was disappointed in womens clothing selection and sizes.I didnt see as good a selection as Calranch.

Gl
Review №50

Absolutely love this place, great deals, great staff, always spend over $200 when I come in easily

Jo
Review №51

Helpful staff and good quality boots.

La
Review №52

Found lil boots for my 3 yr old granddaughter!

Ri
Review №53

You will find your boots here. Friendly staff!

An
Review №54

WONDERFUL one of my favorite places to visit in Kingman!

Dr
Review №55

Looks like a nice building

Lo
Review №56

VERY HELPFUL,,WHEN THEY SEE YOU

Da
Review №57

Great service professional people

Sh
Review №58

Stellar service! best Boot Barn Ive ever shopped at!

Ch
Review №59

Boots made in china 😱No leather Stetson hats 😭

Br
Review №60

Nice. Clean. Well kept.

Le
Review №61

Not only boots but a complete array of western wear.

da
Review №62

Boots, hats, wrangler pants along with some carhardt items.

Mi
Review №63

Bought a cowboy hat for the boo, one for the books.

Er
Review №64

Made in China, or elsewhere in Asia as always. Check by yourself

Sa
Review №65

Love the place.

Mi
Review №66

Great customer sevice!!

Ti
Review №67

Great people work here

Ra
Review №68

Great clothes and affordable.

Ma
Review №69

I just like Big lots

Ci
Review №70

Love this place

D
Review №71

Nice stuff but a little bit expensive.

Tw
Review №72

Nothing for tall people

Sh
Review №73

Ive spent some money here . Two woman super rude was gonna buy boots change m mind at the counter .that bad...

La
Review №74

Did not stop just drove by

Ch
Review №75

Loved it.

Jo
Review №76

Expensive

pa
Review №77

Poor customer service

Da
Review №78

Great boots

Bi
Review №79

Friendly staff

St
Review №80

Love everything

Ko
Review №81

Expensive!

Review №82

Very nice store with good quality items and accessories for cows-boys.

Information
15 Photos
82 Comments
4.3 Rating
  • Address:3320 Stockton Hill Rd, Kingman, AZ 86401, United States
  • Site:https://bootbarn.com/
  • Phone:+1 928-757-5500
Categories
  • Boot store
  • Clothing store
  • Western apparel store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:11AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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