It was a very good experience from the minute I walked in! The young man at the front desk asked if I needed help finding anything: I responded that I wanted to look at a few different items & that I was looking for a kiddie pool. He answered yes & pointed to two stacks/two colours & I immediately said good, great,glad u have them. Will look around & get one. There was another customer who looked at them & bought 1 for his grand-daughter. I took a look around, found a few things I needed. I was impressed that all the young men working there were polite, helpful & happy workers. They checked on me which I appreciated & collated my items to purchase. A young lady was now at checkout & very helpful.I was impressed at the friendly, happy atmosphere & good service. I bought my items, almost forgetting my little pool. I will be back Big 5! I like your store & all personnel. Thank U for being there & for having what we need: Im glad I came in. Made me feel better & will pass it on.
I love it that I can get shoes for work at a great price
This place is managed by their Corporate rules in California. They have demanded that people wear masks even when Arizona has a no mask mandate. They say they operate on CA rules. Their Manager is always rude. I bought some sun glasses that broke in one day and their Manager tried to say I didnt buy them there. Theyve always had a policy of trying to hide their advertised one day specials. The shoe staff have worked there a long time and are very helpful. Ive seen their Manager talk extremely demeaning to them and other staff. I wish we had another Sporting goods store in town because I wouldnt shop here due to their rude and lousy policy of trying to keep customers from returning anything. Ive heard their Manager tell customers, We dont have to go by Arizona laws. We are a corporation from California and go by their rules! Some rude comment comes out of the Managers mouth directed at employees or customers most visits there. The locals that work there do a great job but are talked down to in front of customers for no reason other than a power trip. This being said they are the only decent place in town to buy tennis shoes and have a big selection.
Decent prices nice customer service. Military discount. Great selection of shoes, sports equipment, guns and knives. Clothes a well. Definitely stop in here.
Great inventory of sporting goods, tennis shoes/sneakers, and I even found an outstanding knee brace for my martial arts stressed knee. Great great store!
Got Nikes for myself and my son and a pair or pumas for my husband. spent only 150. less then we thought we was gonna spend. The sales guy was amazing will be back there when we come though again!!
What can one say about a sports equipment and active outdoor lifestyle store that sells everything from running shoes to ammunition? Your one stop outdoor shop.
Was waiting at gun counter for ammo. There were two clerks behind counter verifying rifle serial numbers. I was ignored for 5 - 10 minutes even tho they clearly saw me. Didnt even say they would be right with me until another clerk came from someplace else in the store and asked if I needed help. Finally got my ammo.
Pretty good place to find sporting goods without having to go to Las Vegas.Store hours are only until 6pm every day though. And for some reason it still says 8 here on Google. So I dont know who dropped the ball, but its kind of frustrating.
Very nice. They carried the shoes I needed,my size😋 an prices were good.
The gentleman was quick to help and assured me that if they didnt fit my son properly I would be able to return them!
So school starts tomorrow and apparently they decided to change there hours for the next 2 weeks and didnt inform the kingman communtity.....🤬🤬🤬🤬 we are 1 of 5 parents in the parking lot🙄🙄 just dumb founded that they would so this.....closed at 6pm on sunday in stead of 730🤬🤬🤬🤬🤬🤬
Friendly knowledgeable staff, great prices on sports duffle bags!!
Had a problem with one of their products. Talked to the manager and he was willing to exchange the item for a different model.
The Works Vera hopefol,I will be goin back thar.Good $
My daughter is backpack broke, I went everywhere in town and FINALLY found a great selection here!
Great prices! Super friendly and knowledgeable staff! Really impressed!!
Love this store but shoe selection seems very limited lately
Online its posted they close at 8pm last night. When I went to Big5 at a about 630 they were closed. They had a new hour sign glued on the window saying 6pm. How about updating the times online also? Now Im out of luck on a 1 day sale.
Low stock, poor merchandising. Staff was apologetic but not helpful.
Get my disc golf gear there, service is usually phenomenal
Helpful and freindly staff every visit. Definitely hard workers in this store 😃
I usually try to avoid this store as I can never get staff to help me stopped in once again and was very pleasantly surprised staff was courteous helpful and attentive I will continue to give them a chance
Poor service, not many sizes for shoes
Friendly staff, helped me get punching bag for my kids. Has a great range of inventory.
We never have Olympic weights bin going in every Monday,, every Monday no new shipment, other than my need, its pretty good place,
Good inventory. Attentive staff. Great store!
Love the company love the return policy no hassle good job
I love Big 5, but the day mexican manager, is very lazy, and rude. He needs to get some motivation going on in that body of his. He reminds me of a sloth.
Reasonable prices and quality products. Staff always friendly and helpful. I enjoy going there.
I went into their store to buy a pair of shoes and bought two pairs, two bundles of socks and a pair of jogging pants, and got a military discount. They put Walmart to shame.
I am not impressed by this store. We went in July to get soccer cleats the guy who helped us was not very knowledgeable about soccer cleats at all. He struggled to help us. Then kept trying to sell us the most expensive pairs. He seemed offended that we didnt want the $70.00 pair for a 12 year old whos shoe size changes every season. I originally asked him for shoes that were on sale. Why he showed me the most expensive ones first confuses me. We finally found a pair of Nikes that were very nice for $45.00 and worked well.We went again over the past weekend in need of soccer socks this guy tried to sell us regular socks because they were the color we were looking for and same material as the ones we were looking at. We originally asked him if they had a medium all white soccer sock hoping to find the medium maybe in back or something instead of only the small ones we were seeing. He did tell us a truck was coming the next day if we wanted to come back.We had to find the salesmen both of these times we have been there and ask them to help us. In July that salesman was flirting with a female employee. This guy was just standing by a shelf.Last year when we went for soccer gear we had such a positive experience.Both times this year when we went the employees running the register were very kind and seemed knowledgeable sure wish they would of been on the floor helping.
I prefer big 6
Good prices on some items, not so much on others. Good selection, very friendly and helpful staff.
Not the best selection of roller blades or skateboards, but the staff was beyond curtious to make sure we had attention and awensered all questions to the best of there knowledge!
Customer service is good, availability of some products was disappointing.
Hot garbage.
It was good friendly helpful employees
The manager was very helpful.
Flip flops selection was great
Great little store. Clothing is expensive, but they often have great deals.
I couldnt get a price on the item I wanted and they didnt have anything marked so I just left
Casual place. People here give good deals
One manager was totally antisocial and a grump, but the rest of the staff made up for it! They were awesome!
Great store plenty of help available clothes are pricey but sporting goods are not
Very friendly and helpful place. Thank you Big 5 people
They had the shoes that were a perfect fit for my hard get husbands needs
Cant ever find my size in shoes there. They are always out of stock
You must wear a mask & they take your temp. Nice employees. Clean store.
Big 5 Sporting Goods is a Great place to shop for all of your sporting needs. The customer service is great and the selection is off the hook! I went to Big 5 to get prices on a couple items and was super surprised at the low cost of their merchandise. The employees are very knowledgeable and professional, and have very reasonable prices. Softball season is upon us and I know where Im going to do my shopping for the rest of the gear that I need. Thanks Big 5 youve got a new customer. 😎 Im spreading the word!!
They have 5.56 😁
Werid vib in there store
Had what I need at a price I could deal with because ammo is hard to get
Clean and organized always pretty well stocked.
Does not deliver large, bulky items, such as a trampline.
Very helpful. Night manager taught to me lot about pellet rifles. Unfortunately the tent I bought did not survive this last winter storm.
This is a great store the sales people ready help you find what you are looking for is store has a lot of out door appeal
Selection is small if you dont wear just sneakers you wont find any thing else. I know its a sporting goods store, but we have few places to go, so I went to check it out. Staff was very pleasant and helpful he said they only get nice slip ons once in a while. I will check back like he said because it was such a pleasant place to shop.
Staff was super helpful. Reasonably priced items, even did a little comparison shopping after and online. They are very reasonable!!! We picked up some boots, 2 pair for my bf and one pair for me. Smaller store but good variety considering. I snagged a great deal on a pair of hiking pants, which I almost did not find as they were mixed in with the mens. Outside of the racks holding mens and womens on the same but the sections are clearly different.
Liked it
Its a good place for your local sporting good items. You can actually see the items. Great experience
Positive experience when I returned a pair of shoes! They went out of their way to help me find a replacement pair and at 83 years of age, I appreciated the personal touch. Thank you Big 5
The young manager was very helpful in finding what I needed. Curious employees. Thank you and God Bless.
Clean and organized. Glad staff wears mask.
Best place in Kingman to buy shoes staff was friendly and patient both my girlfriend and I have weird feet so sometimes it takes awhile to find the right pair but they were patient helpful and gave good suggestions while she found new shoes for new job
Helpful and knowledgeable staff. They actually listen to what youre asking for and show you the different products that they have that meets your needs and if youre unsure of which one they will discuss the pros and cons with you so that you feel like youve got the best deal instead of just guessing.
Always has people on the floor asking if you need help🤓
Helpful and knowledge and ideas about the shoes I was looking for.
Small store, but good staff and selection. There are other options in town for sports equipment, but I find this store less about a trendy look and more about sports and customer needs. Centrally located just off the freeway increases its appeal.
Every time I go there for some sporting gear, they dont have it. No bowling balls or shoes or bags. No frisbees in different weight ranges for frisbee golf. No Throwing darts for dart boards. If you want baseball gear, football gear, canoes, camping equipment, soccer equipment, lawn darts golfing equipment. They have that.
Very friendly and knowledgeable staff! Small store and lots of stuff in it, but clean and well maintained.
Best place to get team ballCaps
Just a average Big 5
Great
Went in looking for a odd piece of camping equipment, manager looked but did not find it. Did find several other items that i will be getting. Staff was very helpful and friendly, will be going back
This is a very well ran place.The employees are very helpful.However the prices are pretty high on just about everything from guns to fishing supplies.
Christmas shopping went well, greeting&assistance offered right away. Not all on sale boxes marked, but rang up correctly!! Excellent deals!!
Great customer service good deals clean store kind of spending sometimes
They always have what I need, staff is always there to help
I love this store! They have fantastic sales allowing you to purchase name brand, up to the minute products at discounted prices.
Great store, helpful sales people and very special deals if you sign-up online!
Wonderful people work there. The manager is very nolegable and helpful! Highly recommend
This place is never crowded. Great selection of shoes.
Nice employees and Clean store
All sorts of fun stuff! Love the selection of shoes too!
Friendly and helpful staff. Great service. All coupons accepted. Always have merchandise in stock.
Great for all forms of sports requirements. Very helpful staff.
Always good
This Big 5 gets five stars for the overall store rating, but mostly because of Annie! She was very informative, patient, and positive.
We dont have one her in kingman Az, but I love there food.
Had to go in last week with 2 sets of boots in boxes since husband passed away. Couldnt find a receipt, they found it in Feb. And gave me the cash return. Very helpfu
They will go out of there way to help ! Great sales ...
Purchased winter wear for jogging. Gloves, fleece for neck wear, & a knit cap. Good variety for all types of sports wear, ski, snowboarding, & hunting.
Always a pleasant and friendly staff.Larges selections and good prices.
Prices are always good have amazing deals going on all the time! Staff is very friendly and knowledgeable about all product!
When shoes go on sale they need to make sure that they have all sizes in stock
Prices are kinda high, but the selection for sporting goods, camping supplies and shoes is pretty good.
The lady in the shoe department is great!! Helped me & my husband both times weve shopped there.