I trust these guys to be honest and fair. The facility is old and dingy. Their parking lot is terribly small, awkward, and hard to enter/exit. Their bathrooms are awful too, but thats not why anyone is there. They are always kind and helpful and seem honest. Ive always been pleased with the work theyve done. Also, they have free WiFi (and their wifi password is posted plainly in the waiting room) which is really appreciated!I would definitely recommend this place!
These guys take great care of my car. Their staff takes the time to explain everything.
Love this place! I’ve done business with them for years and never had any problems
Friendly and helpful staff. The owner is awesome as well. Theyll go above and beyond for their customers.
Just dropped a car off there. I am sure it is a great place to get tires.
This place is 5 stars all the way around. Great people, great prices and great service! The only bad thing is that certain times of day, its hard to get in the little parking lot. I HIGHLY RECOMMEND!
Everyone is so genuine and TRUSTWORTHY, I have done business with Morgan’s for 3 years & my grandmother has for many years. They are respectful of women & don’t try to charge you for parts/work you don’t need. Single mom friendly, widow friendly, all around just absolutely wonderful people! Highly, highly recommend!!!
880 dollars in parts and service still couldnt fix rear brakes. And when I went to look at my brakes after the last visit.the rear drum wheel cylinder bleed screws were gone. So I had to put in new wheel cylinders ... 7 dollar fix got fluid to the rear and I have brakes. Stay away from them...u think the money for parts comes without price. I have receipts too. And every time I said I need rear brakes. Never got them.yall were telling me what to get.
Trustworthy. A one word review.
They wanted to charge me almost $700 for back brakes and rotors and front brakes that they knew I didnt need. The front brakes on it are new. They were expensive and they are in great condition. I got a second opinion on them. The new back brakes and rotors costed me under 150 bucks at a local parts store. So $500 in labor??? They are no longer the trustworthy Morgans I once knew them to be and Ill never go back. Slower version of Firestone is what theyve turned into.
Honesty! Needed a major brake job and the employees were very honest in letting me know how dangerous it was to have been driving with the bad brakes. They kept my car until the job was completed and I am so thankful for the outstanding work they did. Great group of people.
Great Service. Very honest and timely on a big engine and A/C rebuild.
Knowledgeable. Good recommendations. Didnt have to wait long to assess a flat. Had new tires ready the next day.
I had a set of tires put on 2 or 3 weeks ago. Well going to cookville from kingsport my TPS lite came on.. I stopped to troubleshoot the issue and went to put air in my right rear tire and the metal valve steam broke completely off .wow!!! And of course now I have a flat I have to contend with... well being disabled this is a big problem.. some yoig gentleman Named Ryan installed the spare for me. I gave him 20 dollars for his kindness and we were back on our way. So I go to Morgan Tire to get the valve steam replaced and find out that the TPS sensor is part of the valve steam so its 60 dollars ... I explained to them what had happened.. and they replaced it for free for me... I know this was drawn out with explanation but my point is that they were great.. I will use them fro m now on for my tire service... no more WalmartThat Ive used for years... Morgans is the best that I h ave ever experienced.. Thanks Guys..
Super and convenient place in our area to purchase tires and get quality automotive products. Trustworthy, knowledgeable people with excellent customer service working to meet the customers needs, impressive business. Blessings upon the entire staff.Thank you for the wonderful service, I will return.
Takes care of every thingi need done awesome
Great service at a fair price. Mr. Patterson, Scott and all the techs Ive spoken to are very professional and will explain in detail what they need to do to fix your car, without any surprises. I will continue to use their services and trust them to maintain and repair my vehicles.
I honestly can’t say enough about this place. I’ve had oil changes, I’ve had my brakes done and the experience was great and price was the best in town. But nothing compares to what happened today… my car was acting up on my way to work this morning, I literally drove my car into their parking lot and it died!! They went out looked at it right away and told me what was wrong, unfortunately I needed an alternator. They asked me if I wanted a ride home (that right there is something that most shops don’t do) but it might take until tomorrow to get worked on. These guys are fantastic they got it done same day within a couple hours I couldn’t even believe it and the price was great again!!!I will continue to have my car serviced here as long as I live in this area!!! Thank you guys so much for taking care of my car and being so nice!!!!
Had to bring a fleet vehicle here. The customer service was tremendous. Everybody I saw that worked here was friendly and went out of their way to help me out. Usually it’s a nightmare to get work done on fleet vehicles but these guys made it a breeze and did everything they could to make the process pain free. I will now be taking all of my personal vehicles here as well. Clean, comfortable waiting area, professional staff and more than five star service! Pay these guys a visit they are great!
The best service around by far! Great about fitting you in fast and doing an excellent job every time. Would recommend Dale Patterson, Scott and his team to anyone! They can take care of ALL of your auto needs, not just tires.
Excellent work
Friendly, knowledgeable folks who will go the extra mile to help you get your car what it needs without trying to sell you what you dont need. For tires, service or repairs these are my guys!
Good and dependable service at a fair price.
Went for a warranty check for a bad tire. They are super nice especially Phil. He won us over immediately with kindness. We were not planning to need new tires but ended up having to get them and he got us the tires we wanted at the price we needed. No pressure sales just down to earth kindness and truthfulness. I have already recommended to a friend who needs tires and we havent even gotten ours on yet but thats my confidence level. We look fwd to doing business for years with Kingsport Tire & Auto.
Prices are fair and the tires they put on my car are the best ones I have ever had. Getting great mileage, super wet weather performance, smooth quiet ride and wonderful cornering traction. The new Hankook model. Plus, the people are warm, friendly, and knowledgeable. And, no, I do not know anyone there before doing business with them.
Excellent Technicians. They are very knowledgeable and will go out of their way to help you out. Would recommend to anyone.
Well unfortunately they dont have a real mechanich anymore. They stick do brakes and small stuff
Friendly and helpful customer service. Addressed all my questions. Fast auto service.
Morgan Tire is a great place to take your vehicles to have work done on them great service and nice people. Im satisfied I would recommend them to anyone.
Joe and all the staff were very helpful...a very pleasant experience..everytime we go there..
Thanks for helping get my daughters car windows fixed. You guys are still the best in town.
This gentleman walked over jump started my van and didn’t expect anything in return, grateful for his help on that cold wet rainy day with my kids! 🙂highly recommend!
Very friendly and helpful
Great bunch. Excellent service!
Plain and simple, if its not broke they dont fix it, if its not needed they dont do it, women arent took advantage of and the service and work is excellent.
Good tires and knowledgeable friendly service staff convenient to the area
Replaced my tire sensors. They were about 30% less than anyone else.
Miss Bill and Charlie
Great place for oil change too!
The nicest employees
Very friendly, excellent service.
Fast and good service
Got me right in.
Excellent service
Usually no waiting....