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Bump & Grind Auto Body
12 New Boston Rd, Kingston, NH 03848, United States
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Bump & Grind Auto Body
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jo
Review β„–1

This body shop was absolutely awesome to deal with. No worries, no hassles. Very friendly and very professional.. They had my work truck done fast and back on the road. Cant say enough about Sean and his staff.. And the office lady was a pleasure to deal with... Thank you for the awesome service.MASTER BILLIARDS LLC 🎱

Am
Review β„–2

What a great experience! The turn around time was absolutely incredible, service on the phone was great. AND my car was washed and vacuumed!!! Ill definitely be back for any repairs needed in the future!

Aa
Review β„–3

Life happens. On my way home from work in my new 2019 Ram 1500 I was hit from a near dead stop by a motorcyclist doing 72 mph in a 30 mph zone. ZERO BODILY INJURIES!!! Roger from Bump and Grind was on-site as soon as I can guess was permitted. Roger was professional and informative upon arrival. Bump and Grind worked directly with the person who hit me insurance company. Simply put they made the 2 month repair process simple,informative. From handling rentals to timelines and informative on delays to personalized service. Bump and Grind offers a lifetime warranty on all service and issues... Without question their level of service so far leave zero question they will be their if needed in the future.

Tr
Review β„–4

These guys were awesome! They fought with the insurance company and made sure my truck was fixed with the correct parts after an accident. HIGHLY RECOMMENDED!!

Gr
Review β„–5

Roger was great! Helped me fab a bracket for my side view mirror. Very reasonable pricing and A+ workmanship.

Ke
Review β„–6

Unfortunately this body shop gets a bad overall rating due to poor circumstance tows. Most people dont understand there are fixed administrative fees/prices due to police-authorized tows (thats why you should have insurance!!!). In regards to finish work, Bump and Grind over-delivered my expectations after I crashed my van. Joey Greenwood worked far too many late nights away from his family to get my van back on the road AND looking better than the factory could have ever produced! Blown away guys - THANK YOU. I will recommend this shop to ANYONE. On a short turnaround I got these results:

Ja
Review β„–7

THIEVES!!!HORRIBLE EXPERIENCE!!! THEY TOWED MY CAR THERE- $185.00 FOR 100 YARDS--I WAS ON RT 111. NEEDED TO GET MY CAR TO DERRY TO MY MECHANIC..WANTED AN ADDITIONAL $200!!!! I HAD AAA COME AND GET IT, BUT ONLY AFTER I WAS FORCED TO PAY CASH TO GET IT RELEASED!!! DONT GO THERE!!! THEY DONT DESERVE EVEN ONE STAR.

Do
Review β„–8

Very knowledgeable staff and super easy to work with

An
Review β„–9

Amazing place! Roger was so wonderful every time we spoke. They were fast and did an amazing job. I truly appreciate this business and recommend everyone go here!

Da
Review β„–10

They were efficient and courteous. They did not waste my time and listened to me very carefully. Their prices are what you would expect for excellent work. I would recommend them to anyone

Da
Review β„–11

Excellent service in your time of need.

Sh
Review β„–12

Fixed a classic camaro and couldnt tell there was damage..

Do
Review β„–13

I have been bringing my bumps and bruises to Roger for over 40 years. GO T0 B&G FOR HONEST, FAIR, TOP QUALITY AUTOBODY WORK!

Do
Review β„–14

Hahahah dont know just turned around there but i love the name

Br
Review β„–15

They have been fantastic to me. Weve only had one issue that we know of. I would highly recommend them to anybody.

Sa
Review β„–16

They seem to very help right now.

Br
Review β„–17

They saved me money...very friendly

Vi
Review β„–18

The best auto body shop in the area. Great owner and very conscientious techs. Excellent value for your money.

Ro
Review β„–19

A+A+A+A+A+Our experience with Bump & Grind was Outstanding!They couldnt have been more professional and a pleasure to deal with. They went above and beyond to make sure that we were satisfied with their service. We definitely are and I highly recommend them. Thank you so much Roger and Joe. πŸ‘

Sh
Review β„–20

Amazing service! The owner Roger could have screwed me when the police had my car towed but he went above and beyond to help me out. Thank you so much Roger!

Da
Review β„–21

IF they aint got it you dont need it!

Ri
Review β„–22

These guys are great. Broke down and they towed me back home quick. Nice trucks very comfortable riding in the cab. Very professional driver as well, he got me loaded up fast. Thanks guys!

Ti
Review β„–23

Picked up the car yesterday from Bump & Grind and couldnt be happier! It looked fantastic! Joe and his crew were true to their word and delivered the car on time and looking like new inside and out. Thank you for going the extra mile! Highly recommend these guys!

Da
Review β„–24

I had totaled my car and my car was towed here absolutely hands down best experience. The owner especially is extremely helpful explaining my options and how to deal with the insurance company. If I ever have any kind of work done on my vehicle this will most definitely where Ill be taking them I would give then 6 stars if I could. Highly recommend

Mi
Review β„–25

Friendly and helpful employees

Jo
Review β„–26

I have had two of my vehicles and a motor home repaired at Bump & Grind. They set up everything for me so all I had to do was drop off my vehicle(s) and hop in an enterprise car and go. The first repaired vehicle was a couple years ago and still looks great.

Vi
Review β„–27

Fantastic work!! Beautiful job! Very friendly staff. Highly recommend πŸ‘πŸ‘

Su
Review β„–28

Had my car in for insurance work. Everyone was very professional, friendly and answered all my questions. The work was completed in a tumely manner and my vehicle looks great! They even cleaned the interior...fantastic job!!

Do
Review β„–29

We had our camper repainted over a year ago and it still looks like new. Everyday I look at it and think of what a good job they did. Thank you guys!

St
Review β„–30

Had a scratch buffed out of my truck, looks brand new they did an amazing job. Also had things towed by them multiple times fair pricing and quick responses

Jo
Review β„–31

Sent my truck to Bump and grind after it went off the road and damaged the frame of the vehicle in a timely manner they straightened the frame and delivered the truck back to me

ti
Review β„–32

This place does excellent work

Da
Review β„–33

I wish there was a negative star button! This place is into some back alley BS! And the local police should be ashamed! I dont understand how 100 dollar tow out of an embankment turns into 290 in less than 8 hours! And cash only! Who carries that kind of money around on a Wednesday?!?! And I must mention that my friend was left deserted on a dark road, in the middle of a snow storm. While they tried to extort him to drop his car for cash only. He then WALKED himself to the hospital where he spent the night. I wish someone would seriously look into this place and why it holds the monopoly. Why hasnt the town looked into this matter? So many questions. SHAME!

Jo
Review β„–34

Car broke down and local PD had it towed by Bump & Grind as they are the contracted towing company for the town of Kingston NH. They are using this to price gouge and the customer is powerless to do anything. The normal price for the same tow in this quiet rural area is $85. They initially said the charge would be $220, cash. After correcting the charge for an extra day storage and a discount they only charged us $150. This is just wrong at every level. This is price gouging. Shame on the town of Kingston for allowing this continue given the predatory practices of this business. If they are so unethical as to gouge folks like me one can only assume that they will do the same with their other customers. Who knows what corners they are cutting when doing body repair work. Honest businesses are honest even when they could get away with dishonesty. Exploitative businesses that gouge when they can get away with it one has to assume will do so in most every way that they can

Te
Review β„–35

I had insurance work done and they did a crappy job. Car has been back there more then five times in less then a year. Still having issues. I’m not the only person that has had issues either. Other people have too. Then I go to them and the owner calls me a rotten name. Not only that, one other time I went there, the owner was being racial about other people and that is not right. Plus they swear constantly. A lot of them including the owner they are very unprofessional and all they do is lie to you. A lot of them are also rude especially the owner. Also all he does is take the money and be cheap on the job and pocket the rest. I will never go there again. They have been the worse body shop I have ever been too!!

Ro
Review β„–36

Our whole family has used Bump and Grind for 20 years. They are honest and do high quality work.We would recommend them to anyone!

J
Review β„–37

Fantastic work, had a small issue but they fixed it no problem. The tow was typical price and roger the owner was the towtruck driver that pulled me out of the woods and the person who returned my truck to me. I would recommend bump and grind to anyone

st
Review β„–38

My mom was in Danville, Nh and was taken away in ambulance and the police automatically towed her car there. When she got home about 3hrs later she called her insurance company and they recommended a place to have her car fixed and when she called bump and grind and said aaa was coming to get the car they said she owed $750 for tow and cleanup and would not release her car, it was only towed from Danville nh and there for 3 hrs..Highway robbery them and police should be ashamed taking advantage of people, they dont even give u a choice when u have an accident to call aaa or were to tow it

Me
Review β„–39

Fast in an out when they had my vehicle.

Wi
Review β„–40

This the only place I would bring my car for body work. They are reliable professionals and have been in business for over 30 years.

Je
Review β„–41

My 16 year old daughter slid off Ball road in icy conditions. Kingston PD called Bump n Grind and did not wait for me to get there. I was not far from there and I could have had the car towed for free, but Bump n Grind charged me $150 cash to tow the car only 3 miles to their shop. I was nervous enough about my daughter and they have to add to it expecting me to have this money to pay. 3 miles seriously, $150! So we had to leave to get money because they only take cash and my daughter asked if she could get her purse and stuff out of the car and the woman there did not want to let her get it, as if we weren’t going to go back. Then she let her get her stuff but made sure to tell her that it would cost another $40 if we did not go back that day. I just think that the price is ridiculous to go 3 miles down the road and the office customer service was poor. Sad that they do this to people already dealing with a stressful situation.

Ga
Review β„–42

Great place to get body work done on your vehicle

Em
Review β„–43

From start to finish, they had some of the best customer service Ive ever seen. I had a very minor fender bender and just needed to get my bumper fixed so I dropped my car off at 8 and was supposed to be picked up by enterprise at 815. I sat there until 9 and no one had showed up so the receptionist personally called for me and even got me an upgrade! Every time I called to check in they were always extremely pleasant and friendly and they had my car done right on time. I picked up my car and was extremely happy. I did notice that there were swirl marks and scratches on my car that werent there before (I have a brand new car so Im over the top picky) and they told me to bring it in so they could fix it with no questions asked. They even changed around their schedule so I could get it done at my convenience! Amazing business, Ill be sure to not only take my car there for any body work needed but suggest everybody to use you!

Er
Review β„–44

It seems that Kingston Bump and Grind are in collusion with the Kingston PD by forcing someone to use their towing service when AAA had already been called.Even if that were not the case $338 towing charge for a car that slid off the road to be towed on a flat bed is outrageous. Oh to top it off they will charge you $40 a day for storage even if they are not open on Sunday so you can retrieve your car. VERY POOR BUSINESS PRACTICE IN MY OPINION

Wa
Review β„–45

My daughter was in an accident and her car was taken there. I thought the charges for towing were crazy! Speaking for myself only!I thought the staff that I had talked to when I went in was very friendly.

Gr
Review β„–46

Runs a Monopoly in the town of Kingston for towing overcharges overbilling and gouges prices ! Ive sent the letter into the town board to open hopefully a case against this company so that other tow companies have the chance to apply to have Town Police toes so that this company does not run on Monopoly . Last I checked it was it legal to have a monopoly in the United States of America the town may or may not open to other tow companies for submission but I will do my best to get it done because this company is abusing and being unfair and deceptive with customers they towed our car Point 3 miles and charged $150 thats not compliant with the state of New Hampshire of what they want for a consumers I was told to file a Consumer complaint with the Attorney Generals office and the Department of Justice . So I am . Im really tired of people in the town of Kingston getting stepped on by this guy .

Da
Review β„–47

Top quality body work

Wi
Review β„–48

Good place to

Information
15 Photos
48 Comments
4.1 Rating
  • Address:12 New Boston Rd, Kingston, NH 03848, United States
  • Phone:+1 603-642-8405
Categories
  • Auto body shop
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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