Bought a used 2008 Toyota 4Runner and got in an accident 3 weeks later. The guys at CARSTAR have a professional and skilled team in house and access to a wide range of professionals. I expressed concerns with a wide array of areas with the car (suspension, transmission, safety, electrical) and they had a man for the job. Got the SUV back and it looks better than when I bought it. I also especially enjoyed the camaraderie with the people working there. Interacting with them was a joy as they were pleasant and professional.
Carstar was recommended to me by USAA for a front-right fender bender I needed fixed. JD and his Team were amazing from start to finish; the whole process was nearly effortless and done quickly. I felt very taken care of and was impressed with the repair and their work. I will def be using Carstar for all future repairs and will tell all my friends to do the same.PROS: Answered the phones when I had questions, Progress status emails to keep you up to date, Seamless collaboration with the insurance team making the overall repair fast, Transparent communication about the damage and necessary repairs
I brought my car here after an accident. They did incredible work on the vehicle and were extremely kind throughout the full process.