I Absolutely Love Coming here! They have always made me feel right at home! Randy Is AMAZING and has always treated us as if hes been a Close friend for years! Ive Purchased 2 SUVs from here and have not been disappointed at all! I just let Randy know what I was looking for and they did Everything they could to get me the best price and Interest rate for exactly what I wanted! Also I love that I got a call a few days later to check in and he even sent a card! I Feel Confident in saying that this is the BEST place to go and I will recommend it to everyone i know! Thank you all so much!

Nate and Billy were super great! Very low-pressure, and they truly went above and beyond to try to meet our terms. We couldnt make the deal happen, but we will definitely keep them in mind in the future. Everyone was so nice when my toddler was bopping around the salesroom floor. Highly recommend!

This dealership would be my second one ever going to. My very first one was not a pleasant experience for me unfortunately. I came here looking for a family SUV with good miles and overall a decent vehicle. Done the pre approval stuff online and received a phone call the next day from Jim Brown. Jim understood my needs and worked with the financial department to get my husband and I approved for a car. We live in Iowa and we were in the area and decided to take a look at the other cars while waiting to hear back about the approval. Jim came in on his day off after finding out that we were there looking at vehicles that they had. Went test driving with me for a 2018 Chevorlet Equinox AWD LT. My husband and I fell in love with the SUV. Jim and the financial associate pushed to get us approved and at a decent monthly payment. Jim also was very sweet and sat with us while we waited for everything to go through. We were able to drive home in a new much needed vehicle. I also wanted to point out that they had a decent inventory of vehicles and were quite busy. Thank you Jim Brown for helping us getting a vehicle that was worth everything that weve been through since starting this journey. Highly recommended this dealership that doesnt want to haggled and wants to be treated like youre part of the family.

Kaden was extremely helpful and went above and beyond what you normally see to make sure I had everything I needed. We were in and out in a short time. I really appreciated the extra time he spent with me in the vehicle showing me the features after the paperwork was signed. Very happy with my experience with Kaden!

Seriously though, what a great experience and transaction working with everyone out at Kirksville Motor Company. Dan shot me a text that he had a truck with my name written on it and he was spot on. Kaden, Richie, Dan, Tyson, Andrea, and the rest of the staff were so pleasant and extremely accommodating to work with, which is very rare when purchasing a vehicle in this day and age. They are changing the game when it comes to buying a new or used vehicle. We will definitely be back!

Travis Heuer is always great to deal with! I was having some problems with my car and he was able to get my car in sooner rather than later - which I very much appreciate! Everyone there is very pleasant to work with! 10/10 would recommend to others.

Wish I could have bought my truck from these guys. Their service department is great. Very friendly and easy ro deal with. I will keep going back their for my service on my new truck. Highly recommend them!

Always had great service and their honest. They broke a piece on my truck and told me about it and fixed it for me no charge.

I was treated like family. I felt very well informed and treated well. Everyone [except one person] was well informed on my extended insurance. I felt they worked hard to get my car fixed and back to me.

Daughter got a car there and I wouldnt buy one there its in the shop more than she can drive it

Very pleased with our experience from start to finish. All the sales team very helpful and very friendly. Best dealership weve ever been to

Did a good job. Thank you.

You cant get better service than what KMC offers! They are so pleasant to work with and they go out of their way, above and beyond my expectations to be accommodating to us. They are timely and stick to the schedule. Our wait time is minimal and the customer service is outstanding! Thank you for taking such good care of us KMC!

Good, fast service! I do all my business at Kirkville Motors . Thank you Ryan and Ty.

Everyone is just so friendly and efficient. Love Kirksville motors!

Great service and teamwork. Chuck, Richie and Brandon did a nice job working together.

Lost keys. Certainly drug their feet at getting out college student back on the road. 10 days (7 business days) on foot waiting for a key fob. Anybody ever heard of overnight shipping??

Misleading and nearly painful. Ill contrast it with a visit to my MINI dealer earlier this month. First of all, when my appointment was set, the MINI dealer already knew what my car needed because the codes could be accessed by the dealer. I have a feeling GM can do the same thing, but doesnt. Kirksville Motor Co. also did not explain they were not able to repair the vehicle that day. Their system is to diagnose the car, give an estimate, and then work on it at a later date. This is very inconvenient, especially if you have a job.Now lets talk about the waiting room, since we were not offered a loaner car, as I was at my MINI dealer. Sparse, uncomfortable, sitting in dirty chairs looking at nearly empty accessory displays, country music blasting. It had all the appeal of a repossessed house trailer.After we were disappointed by the dealerships service procedures, it was agreed that I would be contacted when the part was available. I was not, they called my husband, at a number that they were specifically asked not to. Then he was told that they did not have any GM certified mechanics available during their regular service hours, and they must have a GM certified mechanic to preform the work. This did make both of us wonder what kind of training those who diagnosed our van actually had.My husband received this call on Tuesday the 11th and I write this at 6:00 p.m. in Thursday the 13th. Apparently, Kirksville Motor Company has not as of yet been able to locate a GM Certified Mechanic. It does not seem that they ever intended to call back.My husband and I have owned many cars, had them repaired at almost every type of dealership that sells cars in the U.S. This has been one of our worst experiences. At this point, we will likely see about having the van repaired at a real GM dealer. Treating people who buy their cars new like customers at a buy here, pay here junk lot does not bode well for the future of Kirksville Motor Company.

The staff were extremely friendly and helpful. The facility was clean and comfortable. Great service experience!!

Being a first time buyer I was a little intimidated about the whole process and how to keep up with everything it goes with. From the get go, Bill and his team have been extremely helpful and with outstanding success, have gone above and beyond to make this experience a good one. I had my first oil change and check up since buying the car recently and the people in the shop were equally helpful and I honestly couldnt be more satisfied!! Always go with these people for your vehicle needs!!

Excellent, service oriented team. Highly recommend!

I worked with Ryan Stufflebean, Traded my 2018 Chevy duramax in for 2021 Denali HD . Service was fast and easy, in and out in an hour! Highly recommend!

I bought a new GMC Sierra in December 2020. The whole experience was great. Price was very competitive, trade-in value was very good, and the whole process went smoothly. I will be buying more vehicles there in the future.

Weve done business with Kirksville Motor Company multiple times and each time its a very enjoyable, hassle-free experience. This time we found a used vehicle that we wanted at a different dealership and Kirksville Motor Company worked their magic and was able to get the vehicle on their lot for us in just a couple days. From sales to financing to service, its a great company to do business with. Thanks again KVMotors.

My pickup went in for a DEF tank heater, they had the parts on hand and the bill was right on what they quoted me. Not a fan of the covid procedures, but something that we have to get used to. Im fully satisfied.

Very pleased with my experience. Richie and Jim were very helpful in helping me find me a car.

Car was exactly as I was told over the phone in and out in an hour great place and the sales man Kane was pleasant to work with

I waited very comfortably in the waiting room. The service was great and as quoted the service was free.

Drove 4 hours to buy a truck. Told them in advance no financing, paying in full if we liked the vehicle. Got there and sells manager was very rude and didnt even look our direction. Sellsman was okay but not overlyfriendly. They didnt even try to make a sell. We left with no vehicle and money and went somewhere else and bought. Waste of time driving all that way for nothing. Wont go back!!

Very polite and helpful, prompt service. Dependable and trustworthy in my opinion.

How far would you go to get the car you want? For me, it was from Austin, TX to Kirksville, MO! I couldnt find the Toyota I wanted within a 500 mile radius of Austin; and I didnt want to compromise on the things I wanted (color, options etc.). Sure, I could have ordered from a local dealer but it would have cost more and I had to wait longer. So I reached out to Kirksville who had exactly what I wanted! Working with Randy Cowen and Bill Vaughn was so easy and a true pleasure. We did all we needed to do remotely, I flew to Kansas City, MO and a lovely husband-wife team brought the car AND the paperwork to the Airport for me! Best car buying experience I ever had! Thank you, Randy and team!

Programed new clickers for my car. These were an investment, but I love the remote start feature and my old ones were literally worn out. Service was quick & staff are friendly.

Radio upgrade for phone pairing. Friendly and effecient.

Service was great! Just wish they could have figured out why my dome light doesnt come on!

Lost cell phone in a car on the lot. Michael the salesman found it for us. Repair in service was done before estimated time. Very satisfied.

I appreciated that they asked me before changing the cabin and air filter and telling us the cost, and even showed us how bad it was. Thanks so much

This company needs to be more customer oriented. We have had our car (2016 Chevy Malibu) in this certified dealership a total of 4-5 times now. All due to different issues with the car, The first Two being their fault for not properly fixing the vehicle, which was initially a simple kind of recall, and then assuming it had to do with my pistons, it lead to an unnecessary engine replacement, luckily and willingly paid for by the company in their mistake. Upon saying that, it was not fixed. After this last and hopefully final time getting the car towed back to the dealership, we were informed they had bypassed the issue, a module going out, so we could drive it and they could get their loaner car back. Well unfortunately we put it in reverse and made it 2 feet(Not joking) and the car started popping up codes,And then... the engine shuts off and won’t start. Well after confronting the service manager, we were finally given another loaner. Two weeks later we receive a call the the part still isn’t in but they would like the loaner back, after telling us they now have to charge us $1k for the NOW issue. When I called them asking for a estimated time for the parts arrival, they said” we haven’t gotten an update yet, it will be a few more weeks” how hard is it to call their suppliers and ask for a date ? So now, no vehicle and no part . With “no loaner available” We have been put into many tight situations with this company.Just a side note also the one star rating before this one was my father in law which also had his vehicle-worked on from a recall... Which initially wasn’t fixed, and led to a charge of the recall .. 2 newer vehicles same household seems as if there’s a trend.... wouldn’t recommend this company. From my personal experience, 0/10

We saw our vehicle driving through the lot on Monday evening. Called Tuesday talked to Kaine about the details of the vehicle and told him we wanted to see it and asked if he would hold it for us till we got off work. He said absolutely! When we arrived he was busy with another customer, but had 4 different people say they would help us until he was done which was awesome they did not make us wait and ignore us. Then looked over vehicle took it for a test drive with Kaine, and decided the deal was better than we had found looking around at different dealerahips online at older models with many more miles on them. Kaine, the manager, and one finance person stayed until 8:30, 2.5 hours after closing time to finish the purchase of our vehicle. Incredibly friendly, knowledgeable, and helpful staff all around.

It took almost 2 hours for an oil change, tire rotation, and program a fob. Then they tried to charge me for the fob and remote control that I was supposed to get when I bought the vehicle a year ago. Overall not a good day.

We just bought a new car and so far have been pleased

I love Kirksville Motors! The people are always friendly and everything on my car was checked to ensure it’s good and safe.

Just bought a new pickup from here. Richie, Nathaniel, and Brandon all went to work with and for me. I really appreciate it gentlemen.

Easy to schedule; never much of a wait; efficient service; I wish they would add a car wash service and detailing for a minimal fee - some of the older or disabled clients would probably use this service

Very friendly and helpful!!

Good service department. Easy to schedule an appropriate, staff was great, and fixed up my truck well.

Excellent experience. Would definitely buy from this dealership again.

Very easy transaction and friendly staff.My sales associate was very knowledgeable about the auto I bought. I would recommend Kirksville Motors to everyone.

Very nice people there.

Employees are very polite and respectful

Sat in waiting area after I saw my vehicle returned to parking for 10 min +

Purchased a vehicle from KVMC and it was awesome working with Niki! I totally recommend her! But will never buy another vehicle there as I just had a service done and asked to have the oil changed. After it was finished I was told two recalls where done (totally fine) my oil changed (great) and they rotated my tires(🙄). So I just said thank you and signed for it. After driving it the last few days I noticed my car was shaking and contacted them about checking it out! Niki got me right in quickly! Then I was told I had to PAY money to get my tires balanced because I have to “ask” them to balance them when they rotate the tires. But I didn’t even ask/tell them to rotate the tires.

We had a good experience. Nicki was person we work very knowledgeable about the vehicles. Would go back an get another vehicle.

Nice & Clean, Friendly Staff

Like not having a high pressure sales pitch

Wanted $1,700 to fix a headlight on my Lincoln MKX we got it elsewhere labor included for 600

Nathan is great!

Without a doubt, Bill Vaughn and Shayla Gorman have exceeded my familys expectations on customer service and just being decent people. They not only met me half- way with my dilemma, but took the dilemma completely off my shoulders, something they didnt have to do, and for that I am very grateful. Kia dealership should have been the one to take this on, but didnt. We will now be loyal customers of Kirksville Motor Company whenever we need a vehicle. Please check them out if you need a vehicle. Ask for Shayla Gorman, because you wont find better customer service anywhere else and I dont say that lightly. They truly deserve the outstanding reputation they have for customer service and professionalism. Thank you KMC!

Excellent dealership

Without a doubt, Bill Vaughn and Shayla Gorman have exceeded my familys expectations on customer service and just being decent people. They not only met me half- way with my dilemma, but took the dilemma completely off my shoulders, something they didnt have to do, and for that I am very grateful. Kia dealership should have been the one to take this on, but didnt. We will now be loyal customers of Kirksville Motor Company whenever we need a vehicle. Please check them out if you need a vehicle. Ask for Shayla Gorman, because you wont find better customer service anywhere else and I dont say that lightly. They truly deserve the outstanding reputation they have for customer service and professionalism. Thank you KMC!

All the staff was very friendly. I got my car in as scheduled on time had my oil changed, and got tires rotations done with a very short wait period.

I bought a used car from them that had no factory books with it. I told them I would like to have them since they are alot of electronics on the new cars. I was told they would get them and send them to me. After waiting for over a month, I called them and they said the person they need to talk to was not there. It has been 2.5 months still no book or call. I hope the car is alot better then there promise. So Im going to order and pay for them myself. Update. I just received the factory books in the mail. He said he would take care of it and did. Thankyou alot I really appreciate it.

Always a good experience buying at this dealership. Prices are competitive and Randy has been consistently a great salesman. Highly recommend.

Went to pick up my truck today from a simple fix, paid for it and it was not fixed and had more problems than when I showed up. Turns out they charged me for a recalled item instead of the issue I took it there for. Not super happy with them currently.

Prompt and courteous service. You could not ask for a better experience or dealer.

Very poor customer service. Very poor service and repair department. Had our vehicle for repair just sitting there for three weeks. When we got our vehicle back 4 weeks later it was not washed, inside nor out. Very disappointing after leaving it there for 4 weeks. We also got a loaner truck. When we returned the loaner truck back to them and they were trying to charge us money for gas for no reason. They are not affable either. We had to “babysit” then and call them everyday even though they said they would call us to let us know what was going on and what was even wrong with the truck in the first place. Very very disappointed. do NOT get your car/truck serviced at this dealer they will screw u over PERIOD.

Great place to do business. Have bought 8 vehicles over my lifetime. Excellent service department also.

Easy to get an appointment, good service

Great experience, Tonya had me in and out in no time at all! Everyone was very pleasant and helpful. I love the new 2017 Chevy Cruze I got and I will definitely be back again to buy my truck. Would 100% recommend them to anyone, one of the very best dealerships Ive ever did business with.

Not the greatest experience. Ive come there on and off just doing window shopping for a new Toyota, and I can tell that looking and not buying is frowned upon. They should be happy to have some window shoppers because it could get them positive publicity as a store. Also, the prices are very expensive in general. The facility is nice, though.

Very friendly and fast service

Friendly people. Knowledgeable about every vehicle we looked at and seemed to be genuine, honest people.

Bought our new car here and very friendly sales reps. It has been very easy to get in for oil changes. They have a nice comfortable waiting area while your waiting on service.

My mother just purchased a 2017 GMC Acadia Denali today. I must say Kirksville Motor Co. has won us over as customers for life! Their customer service was like no other dealership we have ever been to. Kyle helped my mother and she drove multiple SUVs. If you are in the market for a new or used vehicle, check out Kirksville Motor Co., I promise their prices and customer service are unbeatable!!!! Thank you again, Kyle and everyone at the dealership.

They always do a great job at kirksville motor company.

Perfect. Great service. Awesome Team. Michael Moore was very helpful

Things were quick and perfect

Everything was as expected. Service was fast and waiting area is awesome.

Great service, great staff, excellent knowledge

Ive been here a few times, lightly car shopping, and always have had a great experience with Rachel and, recently, Michael Ellis. Both sales associates have a lot of background knowledge and arent pushy at all. If youre not excited about the vehicle, they move on to help you find something else.And the pricing is amazing due to their volume sales. Its a breath of fresh air to not have to negotiate!

Got right in and very quick!

There is no need to look for vehicles anywhere else - shop local at Kirksville Motor Company. Vehicle prices really do match the current market. Most importantly, Kirksville Motor Co. has a knowledgeable and super friendly staff who will help you from start to finish when buying your next vehicle. Bill Vaughn (truly nice guy), Billy, Michael P. are not just great at what they do, they actually make the process easy and enjoyable. You will find happy and friendly people all over the place - from the Cashier office, to Service and even the Finance guy!!! Great place to do business!

Shayla was great throughout the process. I had a communication breakdown and questioned Bills character. It was my fault for wanting to get back home in a hurry and not talking with him enough. I am glad I went there, he is a man of character and I apologize again Bill for questioning that. I thought they were just like dealers down here in Columbia area and they proved me wrong. I hope to do business with them in the future, as long as they still want to put up with me. Thanks again Bill for proving me wrong and I wish you all nothing but the best.

Friendly service staff, great communication, treated like family!! 👍👍👍

My sons car broke down while out of town and used this dealership. The two parts to fix the car were $80 each. He was quoted 600 to fix the car then when he went to pay for the car they added another charge for an additional diagnostic check. His total bill came to $780. Better to tow your car home if in that area!

Very friendly staff. We went in just before close to quickly peek at a vehicle and they didnt seem bothered at all and were happy to help us.

This agency is great, so easy to deal with, no high pressure sales, enjoyable process, first time after buying 10 new vehicles over the years.

I had a set appointment and I got right in at the appointment time. It did not take long and my vehicle was ready and everything was covered by the warranty. While I was waiting I was entertained by the new channel with some popcorn and a Pepsi. If I had a complain, it would be that I would like some ice with my Pepsi. Not much of a complaint.

We made a 600-mile round trip to buy an immaculate 2008 Pontiac Torrent. The vehicle was ready for us when we walked in the door. Very fair price! It was the best deal within a 500-mile radius of our home on comparable vehicles.

I have bought many cars and trucks in the last 20 years. Kirksville Motors is hands down the best dealer experience Ive ever had. I researched the truck I wanted for 6 months, within a 500 mile radius, they consistently had the best price on new vehicles, by far! They ordered the exact truck I wanted, and put the accessories I asked for on it, before delivery. The whole sales team, financial team, service, and parts, made it an outstanding transaction. I WILL be going back for any of my vehicle needs.

Service was honest and fast. Nice friendly people. It is uplifting to see a company in that town actually start to make improvements in overall service and professionalism. Would comeback and recommend.

First off these guys had a great selection of trucks to choose from. That got us there. When we arrived at the lot we were greeted by a manager first and then a salesman named Steve. Steve turned out to be the best thing about this place. He was so chill and easy to talk to and made it feel like he was just a knowledgeable friend there with us to help us make a decision. This is a no haggle company so you either pay the price on the car or you don’t but there’s no stress involved in haggling. It was worth the drive and we’ll come back when we’re ready to buy again!

Great so far but first time buying from there. I will rate again after next month.

This was by far the best car buying experience I have ever had. Go see Jim for your new or used car purchase!

Great people and great ex

Very helpful and informative. Highly recommend Kirksville Motors! From start to finish, was a great transaction. I told them what I was looking for in a used car, and they found it.

The folks at Kirksville Motor Company did a great job helping me choose the right vehicle for my needs and budget. Tanya was very pleasant to work with and made sure things moved along smoothly.

Shelby Hubbard was a very kind and helpful saleperson!! She made you feel like you were dealing with a friend.

We had a great experience purchasing a vehicle at Kirksville Motor Company. I highly recommend them.Update: We have now purchased two vehicles from Kirksville Motor Company and were very happy with our experience once again. We would still give them 5 stars!

Great team in the service department. Went beyond and above any service department we have had to deal with. Have and will recommend this department to any one needing work done on their car or truck.

I bought my Wrangler from these guys 2 years ago, and decided to snag a lengthy warranty. I had an oil leak recently and had problems with my 4 wheel drive. So luckily the warranty covered the oil leak, but they told me that my 4x4 cable had snapped. Im not a certified mechanic, but I know a decent amount. It had just been too cold to get under and check. So I assumed since certified mechanics were the ones diagnosing this, that they would be right. WRONG. I also told them when I dropped it off that it could potentially be a tiny bushing that costs $1.50. They told me naw, its totally the cable, which will cost about $500. So they fix the oil leak, and its finally warm enough to check myself. Guess what the problem was? You got it, that damn bushing. I used a zip tie to hold until I got a new one. Now I understand its easy to miss things, but seriously? This is a very common wear item. They didnt even take the time to remove the center console (took me 30 min making sure I didnt break anything). My point is that if they tell you its not covered by your overly expensive warranty, have it checked by a friend or personal mechanic.