I have mixed emotions about my experience with this company, when O first called because i like to by local, the lady that answered the phone, seemed very fear oriented and unknowlegable of Corona Viruses. But whatever curb side is fine, but I asked her about tires and that i was on my way, she never called back, as I was referred to them, I was in route. But when I arrived there was an older gentleman that asked if he could help me, I told him what I needed and he was extremely knowledgeable about my go cart, and helpful, i ended up buy more parts because of his service and time he took to look at my problem. Great experience with him, he should be the one in charge for sure. The other lady not such a personable sales person. As i was leaving she came out and asked if I was the one that called earlier, I said yes, but I was already taken care of, thanks to the older guy.

This place is absolutely fantastic I live in Florida I called on a Sunday around 6:00 in the afternoon and asked if they could have a part overnighted to me with no hesitation they reminded me that it was Sunday so they couldnt send it out today but they would send it out first thing Monday morning and i will have it first thing Tuesday morning for me... This place goes above and beyond for their customers theyre really knowledgeable and fantastic thank you guys so much

Not a bad little family owned local business. I never kno exactly what I need when I go but i almost always leave with the right part to run the boys around when I get home

Had a good experience with a nice family.

Very helpful and lots of infomation. Can’t wait to go back and pick his brain. Them older guys know lots of secrets!

Great local company. Purchased a new kart from them in November 2018.It was a very good experience before and after the sale. The Shetley family is genuinely committed to customer satisfaction before AND after the sale!I highly recommend this business.

If you want want to purchase a trailmaster go kart online, this is the place to use.I was looking to purchase a go kart online. After reviewing my options, I started contacting a couple of the places. Quick, short replies that didnt really answer my questions is what I received when I reached out to these other places. I then stumbled across Shetley Kart Supply. While there site was not as fancy as some of the other places, their online reviews gave me some confidence. Reviews for many other providers seem to make you think that if you had any issue with kart, they were going to make it your problem. I got a little better feeling from Shetley reviews, and decided to contact them.GLAD I DID! Not only did he actually answer my questions, he has been great to work with. They also offered full assembly for cheaper than the other places and gave me a small discount on the purchase as well. I ended up getting my kart within 3 days, fully assembled for the price many sites listed it for without assembly. The LED light bar on top had an issue during delivery, and Rick has been great at responding to help me get it reattached. The nut connection for hte light bracket on roll bar came off, and he offered to either have the roll bar replaced or suggested another fix that would likely make the light more secure. I opted for his idea bc I liked it more, and he is currently sending me the nuts/bolts/drill bit needed to complete the fix. He has responded to every email I have sent in a reasonable time frame adn properly answered the question or addressed the issue.Very happy with my choice to use them to purchase. Will continue to contact them first when parts/upgrades needed, or I decide to get myself or a family member another kart in the future. HIGHLY RECOMMEND!

Awesome local place. Know what they are talking about and will help you out. Badass local spot that is a gem if you are into go karts. Picked up couple torque converters and other parts. Great for knowledge and being able to have hands on before wasting money ordering online stuff you dont know for sure is what you need.

Awesome local go kart supply. Always have parts and info I need. Family run as well.

Sold me the materials/parts needed when St. Louis Power Sports couldnt!! Cheap too!!

Great service. Prices are reasonable. Its been around for over 20 years now. Really nice family run small business.

Awesome awesome awesome customer service! They opened up for us on a holiday weekend and insisted that we come in and they would take care of us. When we got there they offered toys to our children to play with while we finalized which carts that we wanted to buy. They were absolutely The best customer service weve ever received. They took their time did not rush us at all even though they had family waiting for them for the holiday weekend. When we needed to load them up for our trip home and thenwould not fit in our trailer they helped us to remove the tires to have the carts fit in the trailer safely without damaging them or the trailer. We absolutely love the carts and ended up calling them to change our order and add two more to it. We love them so much we are now going to buy four more for our family members. Again they are a great business with excellent customer service they are family ran and operated which is obvious in the time they take out for their customers and treat them like family as well. Unlike most businesses when the deal is done and youve already paid for it they just send you on your way but not with this company they made sure that we had everything we needed and were comfortable and that the bikes fit in our trailer safely so there was no damage to our trailer or to our carts we will absolutely do business with them in the future and we recommend them to anybody not only for their customer service But the carts themselves are excellent great quality excellent bikes they run fantastic!!!! Soooo much fun!!

Good people, nice prices no need to go anywhere else your go cart needs in 1 stop and shop place

This is a great place, local family owned. To the slow as a sloth comment made by somebody, thats a bit harsh. The owner may be a bit on the slower side but his knowledge totally makes up for it(he has saved me money multiple times). I am so very thankful for Shetleys, has all the stuff I break in stock so I dont have to wait or pay for shipping. Been there many times and always got what I needed at a great price, will be back again soon I am sure!!!!!!!

Totally awesome experiencer! Customer service is top notch as expected from a local family owned business. Rick very promptly answered all questions we had and, pointed out exactly what we where looking for from a rather vuage description. Followup after the sale has also been excellent. Well worth buying from this business and skipping the big disorders that only care about making the sale with no support.

Always friendly usually got what I need and the prices are cheep compared to other places iv shopped for go-kart parts

I bought my cart a year ago and have had nothing but pleasant experiences with the Shetleys. I have had to call and get replacement parts (driving too rough) and they had each part I needed every time. Shipped fast and friendly.

Stopped by again and another awesome experience. Full of knowledge.

One of the few remaining places left that stock parts for go karts and mini bikes.....good to support your local small business than going to Amazon

My experience started off well then went down hill very quickly. Bought a go kart from Chris and they delivered the next day. Great so far. The very first day I had shifting problems with the kart. Would not go into reverse at all and was taking minutes to engage into forward while sometimes making a horrible grinding sound. Texted Chris right away to let her know. She was responsive to my texts and seemed willing to help. I am mechanical myself an tried my best to tweak the shifting to make it engage properly. It never did. I finally asked for someone to come get this kart and fix the shifting. Thats when things went to hell. All of a sudden it was like I became a burden and was offered a refund for the kart minus 15% restocking fee. HELL NO. I had problems from day 1. As a final result I wasted many hours and a lot of driving. She did give me a full refund with no restocking fee I can only assume because she knew she was in the wrong trying to charge the fee for return. Dont expect anyone to actually pick up a phone and call you back if you have any problems. Seems texting is less confrontational an personal for her. I would have left 1 star but I did get a full refund minus delivery charge. I would go elsewhere if I were someone wanting a kart. This is exactly how my deal transpired despite any rebuttal response from her you may read. Good luck!

My experience with setlist carts has been outstanding the man is wonderful person to do business with go see she at least carts and experience for yourself mr. And mrs. Shetley is wonderful people Im proud to have done business with mr. And mrs. Shetley wonderful people

Seems nice I was wondering if you guys could help my and my son build one and we need parts for it so when we come could you help find parts?

Great place, friendly people, theyll know what you need if your unsure. I will continuously be coming back for parts.

Absolutly the worst buyer experience I have ever had. Not only do these guys not know the brands they represent, When they cant find the parts, Or dont want to take the time to try, They told me to call someone else and hung up.Very poor business, and very rude DO NOT SHOP HERE,

Great place to shop

Always a good time.

Chris is very nice!

Bad location, bad Service, and slow as a sloth.

Real good