Great and very prefessional Auto Care Center, good and friendly customers service some of the rock stars to definitely give a shout out to and if you need to go totally recommend to ask for are Jordan service manager and Fitzroy.5min away from Florida Mall.20-25min from Downtown Orlando.

They never answer the phone. They pick it up and hang them again and again

They never seem to pick up the phone. Everytime I call no answer.

As Im waiting at 4pm to have my battery check thats under warranty and the staff in the Auto Center say they are closed for the day. But the time on the Google shpws 7pm close time.. Bad Bad look

It was a pleasant purchase. The mechanics were fast and professional. I was told a 3 hr wait my car was ready with 4 brand new all season 60000 mile good year tire for $76 each including installation in 1 and a half hours. Excellent job. The service manager was very helpful and very nice. I had an over all good experience here. Will definitely get tires here again. Especially for the prices they have. I went all around shopping and no one beat their price. I was actually priced $156 each for the same tires somewhere else. Definitely recommend their service.

I came today to change my oil, it is 5:43 pm and It said on the schedule that they closed at 6 pm, I waste my time and gas to came because they told me they were closed.

Got my tires done in less than and hour.

Poor customer service in a Saturday bussiness day only one person for everything. Long line waiting for service

Bad, bad,bad customer service!

Service staff told my husband to come back in 45 minutes to charge our car battery. We came back in 2 hours, thinking well, its Walmart its going to take longer than expected. We waited 10 minutes, first person was completely lost, was going back and forward behind the counter and ask my husband his name three times. Forth time he ask my husbands name again then went into the garage and told my husband that they were looking for the girl that help us first. We waited and waited then my husband stopped a guys from the garage center and asked about his battery. He told my husband he just connected the battery to the charging machine. Approximately 2 hours and 30 minutes waiting for nothing!!!!! We went home to waited as we asked how long it would take a nobody knew the answer.Very unless, unprofessional and lazy people!!!!!!!!!

They repair my Tire, early at 7am, no complaints

The people who work for c the auto tire need training.

Was looking for an estimate but no one can be bothered to pickup the phone even during working hours. I guess they dont want my business.

Price was awesome. Costumer service was excellent. An almost 2hr wait.. That was the only thing.. But over all, experience was good!

Quick service

They only had one person working. Then when I was helped the lady gave me wrong information for a golf cart tire. She was showing me trailer tires and I told her that I was not looking for trailer tires (I had the tire with me in the store) she did not even check the size.

Needs new management to motivate associates to work or replace them. A 30-minute job here will turn into 3 hours, easy. “Techs” don’t care about anything. This wait time was only with 2 cars ahead of me. If there are more than 2 cars ahead of you, just go somewhere else; you will starve in Walmart. You might as well ask if you can punch in to work and get paid while you wait.

Must get there early for wait time. Got the art 6:50 before they opened got done at 8:50....Great customer service and vehicle service for the price. My usually place to go for oil changes.

I had just got back from Miami needed an oil change; the manager was great but the service sucked they put on the wrong bolts and tighten them down too tight so when I tried to get another oil change I had to drill one of the bolts out that wasnt one of my original bolts to get the cover plate off to get an oil change I will never go back to this Osceola Parkway Walmart I know that manager probably would have helped me but I didnt realize it until I needed another oil change be careful with these quick oil change spots as they do not do good jobs either not tightening down bolts or tightening down bolts too tight or replacing your bolts with other miscellaneous bolts.

I remember a friend of mine went to get an oil change here and they left the plug loose and he ended up loosing all the oil they put in. Luckily he didnt blow his head gasket/engine... Thats enough for me not to ever touch this place... Im good ✌

Clean,people friendly, has everything you need. Parking lots of space

I love Juan. He is the best and this Walmart car center on Michigan street and Osceola has been the best in customer service. I wont change this auto center for no other in Kissimmee. I tried all of them in Kissimmee and this one is my #1 because they are fast efficient and always nice and they even put air on your tires with a smile that you Juan

Too long a wait to get service. If I spoke Spanish it would help as they gear faster service towards them. Still, I like the Walmart store and drive out of my way to shop there.

Love it

Said they had my tire after I waited in my car for a very long time. Right before closing they said they didnt have my tire.i was stranded. . . . Walmart on old Lake Wilson. When I tried to get a hold of Walmart they just had that same auto tire shop call me. No use going to the big boss cause the big boss dont care.

Fair pricing but Looooong wait.

Worse change oil in the USA. Never more. My time is more valuable

Took a bit to get help and it took a little while for them to do it, but they were friendly and helpful!

I waited for two hours for an oil change only to advise me they dont have the right tools to open my bolt. Ridiculous.

Never answer the phone, the employees dont know where anything is and when you ask for help they tell you no. The customer service is absolutely horrible in this store.

Slow, slow, slow service, employees mad because I guess they have to work there, they even forgot to put coolant I had to go back so they can pour in water. Very low standards. I shouldve known better. Definitely, not going back.

Went early in morning for two new tires. Was serviced quickly. All done in half hour.

Friendly staff, clean environment and knowledgeable about their products. Thanks for the help.

Great prices, long wait time and the communication is a bit off but not bad.

Very quickly Services and good personal especially James, Thanks for the Service

Sat afternoons too busy .Not their fault it was my decision to wait. Bad choice. I should have gone back 7 am at opening time & Im sure it would not take 4 hours. Next time early bird catches the worm. Task is complete.

Is normally really fast service, today for some reason they needed to call a manager everytime a customer needed something and those were nowhere to be found, took me 2.5 hours to claim a battery on warranty

The first time I came here I wanted to get my tires changed they didnt want to do it because they were almost leaving home and I was the only car now I came for my oil change and they told me 2 hours Ive been here 2 hours and a half and hes not done yet now I got to wait another hour hopefully they get it done very bad customer service they dont care about people they are not polite very loud people here and thats the Walmart associates

Oil change on my car great place to go

I waited 3 hours for an oil change and to make matters worse they made my car dirty inside with oil

I wish i could talk about their “Great service” if i can get pass them putting us on hold for an hr FIRE THEM &’ Hire People That Actually Want To Work &’ Bring Business To The Place . Kay ?! KAY !!!!

Kevin Alvarado manager auto by nice people.

Expect hours to wait. A battery was purchased and a 4 hour wait for installation.

This was the worst one that iI visited the skip me to talk Spanish to the person behind me so I had tell her Im next she act like didnt here me so put my stuff on counter then she realized I was really serious I call the management he said hell take care of it I told him Ill be back but never again that location

Have to wait to long. So I left

The worst walmart ever very unorganized miss managed big time people dont care . one register open at 5 pm more then 20 people in line didnt open another one. One hour and a half for oil change.......

One hour for oil change good time

I called everwhere to get a quote on a battery. Of course Walmart has the cheapest price. I parked on the side by the auto center. I brought my old battery in and was out the door in 10 minutes.

Ok but took about 4 hours for oil change if I didnt leave I would have been piss.

Awesome prices excellent service

Worst service ever, really unorganized, my car was ready for an hour, they couldn’t find my keys or my paperwork..all this for an oil change

Hi good service Walmart auto csre

Friendly staff, good service.

Very friendly staff and good service

Quality service and nice staff!!!

Is really good

So lazy people just acting like they are doing something

Never was there!!!!

Deserve zero star. Horrible service

Best price for synthetic oil change

Good service. Fixed my flat and changed my oil

Oil change was good

The service was great and fast

Ridiculous wait time for something that takes not even 6 minutes to do. Waited 2 hours and 10min to be told I still needed to wait 40min. Caught a ride to Boss tires and they did it in 6 minutes.

Perf cto

Very pleasant and fast

Thanks I was treated very professional and ontime

Terrible customer service. Just waited 50 minutes in line for someone to come to my car so I could say I need an oil change and hand then my keys. The employee that was working the line disappeared for about 25 minutes.

Theyre very slow and always forget something

Bad service 0 customer service only two employees dont smile very very poor service

Mechanics are friendly, but the cashiers are very moody and cold, seems like you are disturbing them, when asking a question.

They never answer the phone

100% recommended

I must have called 6 times only to get no one and when I do, I get they must be at lunch. SERIOUSLY?

Worst service possible, techs walk around when lines customers are waiting..

Slow service and not enough employees

Waited 14 minutes just to be taken care of then manager came to go over tech lunch schedule while inputing my info Very unprofessional

Excellent service

Cheap and efficient

Hate it wait it 4 hours for oil change

Low on car batteries.

Just wasnt impressed with their limitations!!

Bad customer service

I wished they answer the phone :(

Worst selling tires no customers service

Cheap and good.

Its walmart

Good attention

Service a little be late

I will go again.

Good service

Its Walmart with tires.

Horrible experience!!

Perfect

Its Walmart

Terrible

Good

Very bad attitude, the people working there (not all, but most) are disrespectful, this is the 3rd time I come to the same place to do my oil change, they tell me that it takes 1 hour or an hour and a half. They pass 2, they pass 3 and they do not call me. I call to verify and they do not answer, 7 calls, waiting for more than 5 minutes the 7 calls. They have no order of what car to deliver, the girl (quite hateful) lost without knowing what to do, when they arrive they tell me that they cannot do the oil change (after 3 hours) because a screw did not come out. On my ONLY day off I lost almost 3 hours (of which I was at Walmart going around and buying very slowly, I paid and sat in churro mania for almost 1 hour and a half). Terrible service really have to do something now.

Perfect place to change the oil in your vehicle. They check you from the pressure of the rubbers to the smallest detail without any cost, only that of the oil change service that is normally in 40 to 50. I like it because while you do the service you can go to Walmart to buy or walk while Your car is ready. They then call you when youre ready. Very well!

I waited 30 minutes just to have my car put on the oil change list. I know the service takes 2 hours but only receive the car 30 minutes and with several workers doing nothing. Wait close to the door all the time. When the employee who took the cars arrived, his response was that I was not his only client and that there was none. Nobody. Sitting in my car thats why he didnt come to my car. At that time there was only one car in front of me when I arrived. Not only do they not attend on time on a day without clients, but they do not offer apologies, instead they come out aggressive. I understand sometimes you have to wait but a good attitude helps to keep customers. With that attitude I will not change my oil there again.