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Eastern Billiards
805 E Donegan Ave, Kissimmee, FL 34744, United States
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Eastern Billiards
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as
Review №1

Im not sure if I went to a store or to visit some friends. Ruth is a BOSS! Shes extremely knowledgeable, friendly and passionate about their family business. They match internet pricing and we were given a discount just because. I want to need more things just so I can go back. Definitely shop small and shop here.

Ch
Review №2

Yes! ✅ There is no better place in the state than Eastern Billiards, here’s why:1. They have everything and can get almost anything you need (so many things and so many options).2. They know their stuff.3. They treat you like family, not a sale.

Al
Review №3

Went in because my husband wanted to buy me a new stick for my birthday. Ruth had amazing knowledge and I was able to try a lot of different sticks and see which one I liked best. I was also able to get a breaking tip put on my other stick and take it home same day. I have used both of these in play now and they are amazing. I wont go anywhere else to get anything for billiards ever again. Friendly, knowledgeable, and patient with someone purchasing for the first time for themselves. Best place anywhere close for the beginning to professional level. Wish I could give 10 stars.

Ja
Review №4

Gary and Ruth are amazing! They are knowledgeable and do great work! Fair pricing too! Thanks for the new Cuetec, accessories and HOW Tip install!Eastern Billiards installed a 9ft Brunswick with Andy 988 Cloth and reduced the pockets to 4 1/2 in. The rails are perfect. The pockets and felt are clean a s tight throughout! Table runs sooo smooth! Garys meticulous attention to detail is truly a work of art! I was unsure of what set of balls to purchase so they suggested the Aramith Duramith balls, truly Belgian made and theyre beautiful! Pictures dont do them justice but you can definitely feel the superior quality in hand versus any of the other sets/brands. Worth every penny! Thank you Gary and Ruth from Eastern Billiards!!

As
Review №5

Ruth is amazing she goes above and beyond to take care of her customers, I needed a last minute gift and could not make it to her in time she offered to ship it and had it to me on time THANK YOU SO MUCH RUTH!!!

Je
Review №6

Best place in Kissimme for pool equipment. Owners are experienced as friendly.

Bi
Review №7

Ruth and Gary are absolutely amazing!!! Great service here and quality products for a decent price. Bought my bf a pool stick for our anniversary back in October and he was absolutely blown away! I went back and purchased my own stick and accessories! Worth the trip as its about 30 mins from me but I will continue to go back!

Ch
Review №8

My husband and I have always loved playing pool together. When we decided to buy a table to play at home, we made a poor choice to buy a used cheap one. It needed many repairs to be playable, and it wound up being a waste of time and money. After researching for better options, we visited Eastern Billiards. Gary and Ruth welcomed us and were happy to answer all of our questions. We were shown many options and they helped us pick out a table to fit our home, budget, and style. They even delivered and assembled it! We will definitely be returning since I saw some cues in the shop I really liked. I highly recommend supporting this local business!

Ed
Review №9

Gary and Ruth are awesome people and are knowledgeable about billiards and your billiard needs! They have been in business for a long time and theyre the only place I go to. Wide selection of cues, pool tables and accessories! So if youre a beginner, or a pro, stop in and let Gary or Ruth help you!

Ma
Review №10

I ordered Eastern Billiards to move my new 8 pool table from a friends house to my house. The table was in 2nd floor, so the guys had to fully disassemble the table before even getting it to the truck. Once moved to my place, they set up a full workshop to get me the full overhaul - complete new railing, felt and table rebuilt, leveling,....I had no idea what i was getting into. Expected 2-3 hours tops, ended up being 6 hours of continuous work.Guys did everything and far beyond my expectations. The result is just incredible. Precision and craftsmanship you dont see every day. Worth every single penny. Recommend to everyone!Now all is left is to visit their store and get some nice accessories and maybe new cue.....

JO
Review №11

Best place in Central Florida to shop for billiard tables and accessories. They are the best and have been for a long time.

Jo
Review №12

Some of the friendliest and most knowledgeable folks you’ll ever meet. I went in looking for a starter pool cue and they gave me a full lesson on the varying cues, tips, and even a little coaching on playing. I can’t recommend them enough, absolutely earned a five star review and a customer for life.

Ki
Review №13

My husband and I went to Eastern Billiards after our friends recommend their store for our pool table search. It was to no surprise why they did so as Ruth and Gary are both great people! They are both extremely knowledgeable and helpful. Ruth showed us a couple different options that was close to what we were looking for. We ended up purchasing a pool table from them, among many other items. It is not often we go to stores wanting to buy as much as we could because we really liked the customer service!! We DEFINITELY will be going back for our billiard needs!!!

ke
Review №14

There is nothing better then driving over to Eastern Billiards to stock up on my pool supplies. Ruth And Gary really make it an enjoyable trip. Great People, Great Products, Great Experience.

da
Review №15

Great service and reasonable prices. They packed the cue extremely well and communicated with me the entire process. Very happy and highly recommended!

Ha
Review №16

One stop shop for pool supplies & tables! Gary Lucchesi(Master Tip Shaper)& Ruth will take care of you. Great Prices!!

Me
Review №17

Exceptional service. Beautiful results come from quality work & quality people. Please visit Eastern Billiards for your pool service needs. Tips to tables these folks have it. This is a personal review. Check out our before an after.

Co
Review №18

This place is amazing Ruth was very helpful and such a sweet lady. She made our shopping experience easy and respectful of our budget. No pushy sale person here at all. I love my cue stick and my adorable matching case. My husband love his cue and simple elegant sleek black case. It was nice to try out the cues on the pool table to get a feel for what you want. I highly recommend this place because it like shopping with family. Ruth makes you feel that special 🤩🤩🤩🤩🤩 from us.

Da
Review №19

Bought my wifes stick here customer service is excellent they are very knowledgeable and really help you understand what your looking for. Went back to buy me a good stick. Got the best price around. Would recommend any new or pro player to find your pool needs here. Ruth was amazing helping find a nice fitting cue. I Will definitely be coming back. Excellent job guys keep it up.

Jo
Review №20

This place is the best. They are a REAL billiard shop, not a hot tub joint or a game room.... Its billiards and they know their stuff. What a pleasure. The place is fairly small but is very well stocked with just about everything and anything you might hope for. I asked about getting a table brush (they had them in stock) and the owner suggested a small battery vacuum (no rollers or brushes) and said a brush would be fine if I didnt have this vacuum (I did). No drama, no pressure and lots of help, very friendly and very knowledgeable. Dont miss this little gem.

Ji
Review №21

Great place. Very helpful even though we were on a rather small budget. As soon as you walk in the door you trust these folks. It was like we have been going there for years. I’ll be back

Wi
Review №22

The best cue dealer people ever can meet in the nieces people that you can ever meet period

La
Review №23

Great People they work with and educated on their products.

Jo
Review №24

Great customer service, very knowledgeable for beginner to expert pool players.

Jo
Review №25

EXCELLENT SERVICE! Kind people from the beginning to the end. Wow, wow, WOW! Thank you Ruth and team.

Th
Review №26

Good local spot very friendly and helpful.

ro
Review №27

Hey Miss Ruth mr. Gary it’s Bobby or Robert would it be possible to bring both pool cues to the angry hippo Roger is picking me up I was stuck on the side of the road in my moms car for eight hours with no phone no water no food I was crying I was sad because I couldn’t get the key fob to work and nobody would help me with the Covid no one would let me use the phone I had a really bad day yesterday I was really excited extremely to come and see you guys and then it’s like it wasn’t meant to be but today I will be in angry hippo Roger is bringing me I’m really excited about the Q that you have made and gave me no one has ever done that for me and you did not hat to do it I’m really grateful for you guys I love you guys with all my heart thank you for helping me God bless you and God bless your entire family

Fr
Review №28

These are great people, professional in every way. My son and I bought our cues there then our table. Gary and Billy did a great installation. Covid 19 kept table busy without any issues. Im so glad to have found this store. If you want billard equipment or advice go see Ruth and Gary

Ti
Review №29

Ruth and Gary are awesome...If you need a pool table call Eastern Billiards...If you need balls for your pool table call Eastern Billiards...If you need a new cue call Eastern Billiards...If you need cue repairs call Ruth and she will get you set up with the greatest cuesmith Gary...Here is where they will go the extra mile to make sure you have what you need...Eastern Billiards

Ja
Review №30

Went in looking for a cue, couldn’t of hoped for any better service. Everything was fantastic!!!Love it when I can support locally owned veteran businesses!!! Thank you Gary !!!

Jo
Review №31

Hidden gem! I needed a new tip for my cue, so I called Eastern Billiards on the recommendation of another billiard store. I spoke with one of the owners and asked her about the different tips, how long it would take to install the tip, etc. Her product knowledge was impressive and she gave me a price over the phone for the tip and installation. She then texted me their address and when I arrived, I was pleasantly surprised at their friendliness and willingness to help me. They had cues with different types and brands of tips with a table set up to test out the different tips to find which played better for me. I decided to go with the How soft tip and she and I talked pool while her husband put the tip on my cue. It only took him about 10 minutes to install the new tip and he even went above and beyond by cleaning the blue chalk off of my cue. We all sat and chatted for a bit before I left. That night, I shot in a local 8-ball tournament and took home 2nd place, Saturday night, I played in a Scotch Doubles and we placed 2nd and Sunday night was another local 8-ball tournament and I took 2nd again! Being able to move the cue ball around the table with such ease was such a great feeling. I could not be happier and more satisfied with my experience from beginning to end with Eastern Billiards. So, if youre looking for a friendly, knowledgeable store with more than just sales on their minds, you MUST stop into Eastern Billiards in Kissimmee, I guarantee that you will NOT be disappointed. They also carry so many accessories, in addition to their pool tables, such as: chalk (hand and cue), cue balls, racks, chalk holders, gloves, bridges, cues (Lucasi, Viking, etc), cue cases (several different types and brands), pool table parts and accessories (plastic pockets, leather pockets, felt, etc), full ball sets and just so much more than I can remember. Ive found a new billiard store for all of my needs and will not shop anywhere else! Thank you both so much!

Ma
Review №32

Ruth and Gary are extremely helpful, courteous and knowledgeable. Its over an hour drive for me to get there, but Im more than willing to take the trip to do business with them. They not only have quality products, but affordable items as well. I picked up a few refurbished pool sticks and a set of balls, for only $50. Great deal! Thank you both, for being awesome! Highly Recommended!!!! 5 stars! ☆☆☆☆☆

ju
Review №33

Great services. very helpful information provided by the owners. definitely will call for any service that we may need for our pool table.

Mi
Review №34

My friend told me to come here to get myself started in playing league... I needed a break and a cue. They not only were professional but they knew that I could only get there after hours and kept it open for me and stayed there helping me find the right cue.... if you are looking for help learning the game... They are awesome. They will be my provider moving forward! Will be doing business again!!

Lo
Review №35

Ruth and Gary are absolute experts in what they do. Spending money on a Pool Table was a nightmare for me last time... I was never given pros, cons, or options, and ended up buying something that wasnt right for me. Not this time! No up-sells, no pressure, only passion for what they do best. They custom refurbished a 1975 Gold Crown II for us. My dream table. And it was cheaper than a new pressed-wood piece of garbage.I dont leave many reviews, so take this one seriously. Their Mom & Pop approach to finding me what I wanted and needed - and filling in my knowledge gaps - left me stunned. Their inventory of new and used tables is awesome and mouth-watering.Drive hours if you have to; totally worth it.

Fr
Review №36

Always ready to help. Has everything you want for your billard room.

Jo
Review №37

We bought a great used table at a really good price. Ruth was very helpful in selecting the best table for us. Gary delivered it with much care and attention and set the table with such perfection. What a professional! An absolute artist at his craft! Highly recommended.

Hu
Review №38

Went in to get a cue inspected and retipped. The owners were very welcoming and helpful. I will definitely be back soon for a nicer cue.

Ro
Review №39

We had our table done by this company. Not only are the owners Ruth and Gary super friendly and knowledgeable, but theyre honest. I paid to have the table re felted and new bumpers put on but when Gary and Billy showed up to do the job he informed me that it only needed new felt, that my bumpers where fine. I was amazed! Who does that? I imagine if I had gone with another company they would have gone ahead and put new bumpers on instead of telling me they were fine and didnt need replacing. Eastern billiards saved me a lot of money!! My table looks brand new. Ive already recommended them to my neighbor whos son wants to have his table redone. in my humble opinion their the best!!!!

Al
Review №40

We walked in on a Saturday, just before closing and after going to every other billiards shop in the city. We were welcomed right away by Ms Ruth and Mr Gary. We instantly felt like family. We had no intention of buying a pool table that day because we were just looking. We couldnt walk away. They not only had the best prices, by Far, but we knew the service thru and after the sale would be amazing. Instalation was seamless. We are loving our new pool table! Thank you!

Da
Review №41

Such great people! Went in for a case and ended up with two new cues as well. Great customer service. Let us shoot with them and even put a new tip on right then and there! Will be back for sure!

An
Review №42

I drive down here from Orlando to get my cues re tipped every year or so. On my last visit, Gary pointed out issues with my cue I hadnt noticed, and then he fixed them! His work exceeds expectation. Not only that, but while you wait you can shop their selection of cues, use their practice table, or just hang out and chat with Ruth. As far as pricing goes, they matched the pricing I found online right off the bat. I didnt ask, theyre just fair. If youre serious about your game and your gear, this is the place to go.

Pa
Review №43

I had great service from the owners. The husband fixed my pool stick and it works great! And the wife was really sweet, had good conversation with her and she gave me good pointers on my pool game. Great store extremely recommended going there for any pool needs

Li
Review №44

Quite a drive for us but worth every mile. Had everything in stock for our needs and does repairs while you wait. Ruth and Gary are great and give awesome customer service.

Br
Review №45

It was a pleasure to work with Ruth and Gary to get my cue fixed. They were both very knowledgable and helpful. My cue was a mess and Gary fixed me right up. Highly recommend for cue repair and all your other billiard needs!!

Mi
Review №46

Had Gary and Billy recover my AMF Playmaster 8ft. table with Champ Blue 3030 Tour Edition cloth. Awesome play surface this cloth is very fast rolling. The job was completed very professionally. Recommend Eastern Billiards.Mike B.Lakeland,Fl.

ke
Review №47

AMAZING customer service. Ruth was awesome and gary even made time to shape my tip while he was busy! Highly recommend

Ma
Review №48

My son is very happy with his pool table, thank you. I was very impressed of the quality and customer service. Hassle free, picked a table, paid and had a prompt delivery. Thank you..

Je
Review №49

I dont normally write a review after spending considerably more than I planned on...but that was before I met Ruth.I am newly back into the the pool league thingy. I pulled out my trusty cue from a decade ago and noticed I needed some decent cue chalk and wanted to explore getting my first glove. I did not want to purchase one from the internet without making sure it fit. So I started my search to find anywhere that had gloves. Walmart, Target, etc. were of NO help! So I tried the different billiards stores in Central Florida.Fast forward...I walked into Eastern Billiards.I stated my purpose - I wanted a glove. This older lady immediately pointed to section of the store. I mentioned that I had never had a glove and wanted to make sure I bought one that fit. She looked at my hand and started opening packages to let me feel the difference. I was blown away by her customer service and product knowledge.Ruth answered so many questions about billiards, cue sticks, break cues, chalk, cases, bridges, etc., etc., etc. She even racked up the balls on their practice table and invited me to try all the different products.I left with a new case, my first ever break cue, all the different colored chalk (so I could play on any table I might encounter), a thingamajig to stand up my sticks during league nights, a cool magnetic pocket chalk holder, and of course, a fancy new glove!I cant wait to start playing some serious pool!Thank you, Ruth!Warmest Regards,The Smart Home Tech Guy!

Ri
Review №50

Best billiard supply store. Friendly and knowledgeable.

Ga
Review №51

Had a pool table delivered today by Gary and Billy. Great pool table and excellent installation service provided by the guys. They even took the old one away for us to dispose of. Cant fault anything about the service, Would highly recommend to anyone looking for a replacement quality pool table.

Ge
Review №52

Good services the best pool tables.

Re
Review №53

Went for some cues... No pressure and good quality! We spent quite some time trying tons of cues. Left with our first cues and very happy :) Ruth and Gary were very helpful and no pressure...even got some tips to improve my game.

Ja
Review №54

The Eastern Billiards crew came to our Park to fix, repair as needed and recover our 2 very used pool tables. I usually am not one to search for the right words to express how impress I was with the efforts they took to make sure the tables were returned to the condition they were in years ago (back before this writer). They took the time to explain everything they were doing to the tables as each step was undertaken. Their prices were more than fair for the amount of work that needed to be done.I highly recommend this shop for all your pool table needs. With all that said, it is with pleasure that I write this review and Thanks to the crew from Eastern Billiards.. Jack

Jo
Review №55

I have shopped here for equipment and even used them for moving services on and off for the last 10+ years.I usually dont get out there too often, because if you own a table and take care of it, you usually dont need much. But to this day I still recommend them to my friends whenever they are looking for Billiards equipment or services. Gary and Ruth are both very friendly, and very willing to help if they can.

Jo
Review №56

The best experience I have had at any billiards store I have been to a lot of these stores and they made us feel welcome and helped us with everything we needed.

Ju
Review №57

Amazing service, kind people with kind hearts, very much so know what they are doing

ch
Review №58

Gary and Ruth will always take the extra step to make sure you are happy, even when you dont need to buy what you think you do. An analysis of your technique and even a few tips will help you find the right equipment to buy or try.

Ju
Review №59

Excellent! What a phenomenal job, the professionalism and attention to detail was exceptional!Thank you so much!Tony and Julie

Xe
Review №60

Ruth and Gary are great! Just got my first LD shaft here the cuetec r360. They let me try various sticks, chalking them up and giving it a go. Ended up with the cuetec. Theyre both very knowledgeable, Gary taught me a few things as well, and theyre a very friendly and welcoming store. Highly recommend for all of your pool needs.Will definitely be back for a break cue and other stuff in the future.

Ch
Review №61

I would like to thank you Eastern Billiards for having the exact cue shaft I was looking for. As most know the cynergy 15k is highly rated and very popular all across the globe and seems to me that every one is starting to merge to the cynergy, Im very lucky to have been within driving distance of Eastern Billiards thanks to a couple of friends who referred me (Rhyan Hunter) I cant wait to start playing with it #cuetec #cynergy

Te
Review №62

Ruth and Gary know how to make their customers happy best experience ive had in a long time they moved our pool table and set it up in another room Gary knows his stuff we learned a lot from him in a short time i recommend them highly eastern billiards will be my go to store for all our billiard and accessory needs very down to earth store they know what true customer service is

Co
Review №63

That is The Most Awesome Place to Pool Stick and Pool Table Best Place in Town

Ra
Review №64

If you’re looking for anything pool/game room related, Eastern Billiards is your spot. Gary and Ruth are fantastic industry experts, and beyond that, just great people. As a long time APA pool and tournament player, I drive from Apopka to Kissimmee multiple times per month for Gary’s cue repairs, professional tip replacement not only for myself, but for many of my teammates and even my opponents. I have bought several new cues from them as well. They ALWAYS take great care and pride in their work and go the distance to ensure everyone’s satisfaction. I have recommended them to many and have received too many compliments to list them all. Are you still reading this??? Just go already and see for yourself😉

Mi
Review №65

High quality, professional reconditioning of my antique table! Dont bother looking elsewhere!

Te
Review №66

I love this place best service in town Ruth is the best very friendly and knowledgeable, great selection of products for the pool player

An
Review №67

Best place to take your cue or buy a new one! Very professional and very friendly staff.

Da
Review №68

Excellent customer service! Very friendly and knowledgeable.

Ta
Review №69

Great Family Business. Gary knows his stuff.

Ji
Review №70

Very helpful, great selection and always available to try out a new cue and great inventory and prices as well as super knowledgeable,,,,,, Ruth and Gary are great and they do repairs on cue tips.

De
Review №71

Thanks you ! Im ecstatic about my pool table, thanks to Eastern Billiards, Ruth & Gary. Im glad you helped me find the right table and it was well worth it. They are real professionals in Billiards.

jo
Review №72

Great billiards store with great customer service!

jw
Review №73

This is my place! I love it!

Je
Review №74

Very helpful people, they let you try a cue before you buy it, if you are looking for a cue at a big box store go here instead they have better ones for the same price

Ta
Review №75

Number one place to go to get what you need and assume people

Ha
Review №76

Never seem to have any equipment Im looking for they always seem to be out and never know when they will have more.

Jo
Review №77

It would be good to know the prices

Ro
Review №78

Nice place

Jo
Review №79

Grate help

He
Review №80

Prices are way too high

Cr
Review №81

Great service. Helpful and attentive owners. Highly recommend to those looking for pool cues, tables and pool accessories.

El
Review №82

Excellent service

Information
53 Photos
82 Comments
4.9 Rating
  • Address:805 E Donegan Ave, Kissimmee, FL 34744, United States
  • Site:http://easternbilliards.com/
  • Phone:+1 407-932-0005
Categories
  • Billiards supply store
Working hours
  • Monday:11AM–3PM
  • Tuesday:Closed
  • Wednesday:11AM–5PM
  • Thursday:11AM–5PM
  • Friday:11AM–5PM
  • Saturday:11AM–5PM
  • Sunday:11AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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