user
Academy Sports + Outdoors
621 Centerview Blvd, Kissimmee, FL 34741, United States
Appearance
Academy Sports + Outdoors
Comments
Al
Review №1

First time entering this store. There were several deals, unfortunately there were missing inventory which is why I do not give them a 5 star. The employee who helped us was great, he gave us all the alternatives to be able to get the item I was looking for.

Kr
Review №2

1st time here. Great store. Every employee we passed asked us if we needed help. Cant wait to come back.

an
Review №3

This week was my first time visiting any Academy Sports and we purchased a 15 trampoline. First impression when entering was the place was clean and well stocked (except the bicycles - but that seems to be an issue everywhere). We needed assistance and their customer service was great.

Ro
Review №4

Our very first visit. Very impressed. Sales reps were very helpful. We will be back.

Bi
Review №5

Clean and organjzed. Quality merchandise. Good customer service. Well stocked. In plaza with plenty parking and other stores.

Ro
Review №6

Still recovering from pandemic.Not well stocked yet...

Br
Review №7

Generic sport/outdoor store. Very retail prices.Went to the store to pick up an item. Website said it was in stock at this specific store. Got there, and they didnt have it. Kind of the reason retail stores are having a hard time against online.As far as outdoor supplies specifically, if you have the means, go to bass pro shop.But if you need a basketball real quick?

mi
Review №8

Need to adjust their on hand counts. Shows that they have ammo and other products available to pick up at store...but only dissapointed after driving nearly an hour to get there.

An
Review №9

Eduardo in the firearms department is awesome!! He was friendly, patient and super informative. As a first time buyer I did not know what to expect...would I be treated like an annoyance? Would the workers be dismissive of all my questions?....the whole process seemed intimidating. But there was none of that! Eduardo took his time with me and broke down the entire process step by step. I left feeling confident about my purchase and happy with the interaction I had. Thank you Eduardo!Update: Came in on 6/18 to pick up and was helped by Jose and Cliff. Super friendly and they made the whole pick up process seamless. Nothing but a great experience at this location :)

Mi
Review №10

I appreciate their selection. Wide variety of shoes. Also happy to see them carry and have plenty in stock of ammo. Prices on the ammo were great too.

Jo
Review №11

Helpful guys at the fishing department helped us with setups for what we were looking for.

Dw
Review №12

Great selection of instock items. In store pickup was easy.

So
Review №13

Superb! The school shirts there are sweatfit and they have fishing, hunting and other outdoorsy things there! Perfect for people who like adventure! Supplies!

Ro
Review №14

One of the better run business. Great customer service!!

Da
Review №15

Great location and the employees are always so nice. Recently purchased a mountain bike from here and I absolutely love it.

Ir
Review №16

Everything about the store was great until i went to the register i was waiting in line while this employee was standing not having anyone but she sees another employee amd tell them right this way like really she saw me standing there waiting

So
Review №17

The store is always nice and clean with a great selection of camping gear. Prior to the pandemic there was a good selection of firearms but that has diminished. Theres also a wide selection of shoes and sometimes you can find some really great deals.

Mi
Review №18

Great customer service, always have product on the shelf. Department workers are very well knowledgeable

Jo
Review №19

The only thing that bother me was that online says that they have an item at the store but when you arrive at the store and ask the employee where this item is at, (1) they dont even know what your talking about and (2) the item is not at that store.Just make sure you call frist before wasting your time driving to the store

Da
Review №20

Poor customer service. The young lady in the shoe department was overwhelmed. She was no help. The man in customer service said she was the only person in the shoe the department. He himself was only able to to forward me to online.

Li
Review №21

It was ok. All we got was baseball stuff. They have every sport you can think of here. All the staff was so nice.

La
Review №22

Went looking for a cooler with wheels. They had some but not what I exactly wanted. While walking through saw lots of good prices on clothes. Come take a look.

Ed
Review №23

Staff was helpful. They had the paintball supplies I needed in stock.

Ro
Review №24

Website isn’t up to date. They’ll gladly take your money for items that aren’t in stock (despite website saying they are) then cancel your order and have your money tied up for days during the refund process. Pretty sad a company this established hasn’t gotten with the times as it pertains to e-commerce. Steer clear.

Ca
Review №25

Keep sales & products love all there fishing area & outdoors items 1st time drove by will highly recommend great team

lu
Review №26

Good prices on fire arms. Especially when they throw a random few on sale. Also good selection on Outdoor activity merchandise.

He
Review №27

Great prices and selection. Staff is extremely friendly and helpfull.

Ki
Review №28

The peolples ia amazing

Da
Review №29

Wish they had more 9mm ammo but the staff is extremely helpful and have answers to all my questions.

Fl
Review №30

Today was my first time shopping at Academy sport + outdoor. And Caitlyn made shopping experience an amazing one. She was very professional, and courteous. Thank you Caitlyn. Keep up the good work.

Re
Review №31

Great deals...great prices. Loved the out door stuff.

Le
Review №32

We did a quick stop here to grab some fishing lures for our competition.This is a huge sporting goods depot off the interstate with so many choices and great selection of products.Some items are cheaper here even with the CDN to USD exchange rate of $1.36 this week.Customer checkout was very quick and staff were courteous. There’s a choice to have your sales receipt emailed to you too.

ma
Review №33

Big and airy for these covid days. Found the flip flops and short that I was looking for. No ammo, rifles or shotguns. Only a handful of handguns available.

Da
Review №34

Had a Great Sales Associate to help me with my Order! Thank You!

Er
Review №35

Selection can be tough sometimes but this is a good store for sporting goods.

In
Review №36

Went here for the 1st time to get a swim cap for my trip and a neoprene vest for my workout at the gym and they had exactly what I needed, and the price wasnt too bad either.

Ph
Review №37

Always super friendly staff and knowledgeable

Mi
Review №38

You name it they have it, even found some handgun ammo in stock.

Mi
Review №39

Associates were very friendly, they went above and beyond helping me choose the right bicycle for my son. The help was gladly appreciated! A+++

Fr
Review №40

Theres not much inventory for clothing and all the colors they have is black and gray. All depressing colors

Lu
Review №41

A lot variety in the fishing sections. Great inventory and decent price compared to Bass pro Shop.

Vi
Review №42

We found exactly what we need, in a really good price.

J
Review №43

Great place with a large assortment of sporting and fishing gear and clothing. Prices are fair, staff is polite and helpful.

Co
Review №44

Gentleman in the back was not very pleasant when I asked about ammo. Was very short with answers and acted like I was a bother. Jared at checkout was very friendly and pleasant.

Le
Review №45

Good items, low prices and great customer service. Thanks Megan

We
Review №46

Good price and a lot of articles.

Ma
Review №47

First Time in there & 1st & last purchase with that store...Worst experience of my life... Wont get into details but employees NEED ASAP training in RESPECT & Good Customer service...

Ge
Review №48

Very good specials y quality

Fe
Review №49

Although it is about one hour away, I love going to this place.

Bo
Review №50

Great store for buy ship all you need for different sports

si
Review №51

Manager (Joe ) said item (cap dumbbells) I wanted to return were destroyed and were actually in mint condition with blue dust from the carts at academy. Manager mentioned most items are not returnable due to coronavirus however there is no mention of this online or in store. No one bothered to look up the purchase and item was only bought within a month complying with return policy. Very frustrating experience that has turned me off from a store I enjoy shopping at. An associate at the store then finally told them to sell the item elsewhere to try and get my money back.

Cr
Review №52

Gun bar has very knowledgeable people working. Ammo is still low and you have to get there early. Sometimes its best to call ahead to see if its worth the trip.

To
Review №53

Amazing place to shop for your guns and ammo.

Fr
Review №54

Love Academy sports. Everyone really helpful.

St
Review №55

Great store and good location! Plus great deals on wagons crazy good!

Jo
Review №56

It is a super sports store, where you get absolutely everything you are looking for for the family.The attention and knowledge of the staff is very goodVisit them

J.
Review №57

Well organize. Customer service is good.

Do
Review №58

My favorite place for all my fishing supplies

SU
Review №59

Love to shop here. When they have sales and clearance you can find some great deals.

Mo
Review №60

Do not shop online. I was sent damaged product and they basically did nothing to make it better. Wouldnt send a replacement. Accused me of lying about it. I will never shop online or in store again. To be fair I did not go in store but I never will based on the online customer service.

Jo
Review №61

Great store. They are always trying to keep their stock up, most of the workers are nice. This is the academy for me

Al
Review №62

I really like to buy there, a very complete site, good prices.

Du
Review №63

Staff is terrible. Nobody helps even when you ask. If you want to buy something make sure you buy the right thing, because if you need a exchange or refund, well, youll have to fight

St
Review №64

It is okay inviting & not enough displays!

Fa
Review №65

I have been over there 3 times to buy some things bueno they are always short of people to help you

Ed
Review №66

Staff is very friendly and very willing to help.

De
Review №67

Great selection of sporting goods

Da
Review №68

This is an awesome store with a wide selection of outdoors and sporting equipment. I buy anything from clothes to supplies for my smoker to camping supplies and pool supplies. Our most recent purchase was a fishing rod and reel. The gentleman working the department was friendly, knowledgeable and extremely helpful. They even line the reel for you. Great experience.

Ke
Review №69

Excellent variety and they give Veteran and First Responders 10 percent off

Me
Review №70

Found what we needed online inexpensively and picked up in the parking lot! It was so easy!! TY Academy Sports!!

Jo
Review №71

We went there yesterday to look for the towel wrap but they dont have any... thank you ...

Ke
Review №72

They have rubber hex dumbells in stock! Also love the selection of dry fit womens shirts & athletic shorts.

St
Review №73

Clean and organize. Need to go back and check the rest of the store they look like they have some amazing stuff

Ga
Review №74

Great store I get all my fishing gear there

Me
Review №75

I found some good deals and the service was friendly but they do not enforce their masks policy.

Ja
Review №76

Good selection,good prices.only problem is lack of help from employees. Only 1 check out line open and at least 20 guest waiting to check out. Took about 15-20min to check out.

Ci
Review №77

Great prices. Awesome staff.

Ro
Review №78

Love this store.. but still out of Ammo 🤔😕

El
Review №79

There is a great variety in sporting goods

Ya
Review №80

Went to get some last moment needs for my son baseball game. All good and helpful staff. Everything that is needed was there.

Ro
Review №81

Good shopping experience. They were in stock, thats a good sign. While nobody in town had the type of bike, in stock, that I was looking for they had it. I wanted an aluminum framed hybrid bike 21 speeds with 700c tires...and that wouldnt break the bank. They had what I wanted and gave me an additional $15 discount at the register 🤑. Friendly associates👍masks required 😷.

He
Review №82

Is ok, but their bbq wood and accessories section was almost empty... not good

Fr
Review №83

Good stuff.

Cu
Review №84

Pretty good selection of sporting goods.. Pretty good prices as well.

Ca
Review №85

Always have what I need! Reasonably priced as well!! Wish there was one closer to me!!

Ch
Review №86

I was looking for tackle box and fishing gear. They were very helpful in explaining what I would need.

Ch
Review №87

Daniel was great very knowledgeable, very professional awesome service went above and beyond..

Ma
Review №88

They have almost everything in the fishing dept. Its neat and clean.

Vi
Review №89

Never have I been asked for an ID at any location to purchase ammunition. I purchase ammunition at multiple Academy Sports locations and the manager on duty tonight whos name I regret not getting says it’s company policy. Since when?? Either all the stores do it or it’s not a freaking policy!!! Highly disappointed

ju
Review №90

Good place for shopping

Ch
Review №91

They offer military discount

Na
Review №92

The other night I was in desperate need to find in my sons Christmas present when I finally found that there was one left at this particular store I called customer service and their representative named Jennifer went out of her way to help me, not only did she find what it was that I was looking for, but she also held on to it at customer service till I got there to pick it up. Now thats what I call Great customer service!

ev
Review №93

Always a good place to kill some time and find amazing deals

St
Review №94

They had little fishing boat I was looking for. Total pckg reasonably priced.

C
Review №95

Great store. Everything sports you could want. Good prices.

Mi
Review №96

Found what I wanted

Ro
Review №97

Found what we were looking for, cashier polite.

Ta
Review №98

Horrible customer service. Sale price placed on an area, but was not honored when I went to the cashier. Shondra the cashier and Daniel the floor assistant were no help at all. Bad advertisement and they should have honored the price/discount. Need better customer service!!

sh
Review №99

On point! Great workers professional and knowledgeable

so
Review №100

The greeter (I think Theodore) was super sweet and helpful. He was a very personable guy and helped us as soon as we walked in to point us in the right direction. Our cashier was brand new and was super sweet and did a great job. Everyone else was not so friendly. The store was clean though.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:621 Centerview Blvd, Kissimmee, FL 34741, United States
  • Site:https://stores.academy.com/fl/kissimmee/621-centerview-boulevard.html?utm_source=google&utm_campaign=florida&utm_medium=seo&utm_content=228&y_source=1_ODc0NTQ4NS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 321-697-5100
Categories
  • Clothing store
  • Outdoor sports store
  • Exercise equipment store
  • Gun shop
  • Hunting and fishing store
  • Shoe store
  • Sportswear store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:Closed
  • Thursday:5AM–11PM
  • Friday:8AM–11PM
  • Saturday:9AM–9PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations