I purchased a 2021 Sport Glide from the Orlando South store. These guys went out of their way to make my purchase experience a pleasant one. Good great deal, good financing, with options. Wife fell in love with the bike and she purchased one too for herself. Our sales rep was Hector, and the managers did a great job in making all the numbers work. I highly recommend that you check them out and give them a try. If you are considering trading up or just looking for your first bike, this is the place you need to be.

Little Richard and John R were super helpful and knowledgeable helping me figure out which direction to go with my situation. Excited about what bike Im going to get here soon. Great guys and a great atmosphere.

We went by this location today to get my husband a helmet for his new Harley.When we got there we were immediately greeted by the employees with smiling faces.2 of the employees really stood out Melissa and Michelle. They were very kind and patient.When I say my husband tried on every single helmet, I am not stretching the truth, but she stayed with it and kept listening to his pros and cons of each helmet and by process of elimination he finally found one that fit good and looked good. They didnt have it in stock so she looked up to see what store had the right helmet in his size and she found one inNew Hampshire! She called that store and made sure they did their job to get my husband the helmet he liked!We were so thankful for everything they did for us down to helping me make a purchase for my hubbys bday coming up without him noticing!They took their time with us and treated us how we treat our customers at our business.They truly made our visit a wonderful experience.

I follow The beard on Instagram and will be coming to buy a bike in December when we come to take the kids to Disney world!! The wife doesnt know it yet but that dude pumped me up and I already sold my honda for the down payment

AMAZING EXPERIENCE!!!! (To narrow down the details below …. This is the location you need to visit. 10 out of 5 stars!)Reviews are so important nowadays. Our time is so precious that we do our research and read reviews before making a purchase or visit a location and I hope this review helps your decision to stop by this specific location because I know your experience will be amazing with this team.Moving on … I had decided I wanted to surprise my husband with a Harley Davidson for his birthdays. I did my research on several motorcycles, filled out the pre approval application, made an appointment. The day before my appointment Marie followed up. She was courteous and stated I would be meeting with Chris.I walked in and it was clear that the staff was busy with their day to day tasks but I was quickly greeted by Olivia. She was very Welcoming and had such great energy. I expressed to her I had an appointment with Chris. She stated he was with a customer but she would assist me until he became available. She asked questions and answered all my questions. Gave me pros and cons so that I could make an informed decision.Chris came out, apologized for not being immediately available and introduced himself. Extremely polite was my first thought. He asked what I was looking for and quickly reverted back to the notes I had entered into the system when I made the appointment. Wow. First of all Thank you for that! A small gesture. But you would be surprised how many people don’t take the time to do that. Know your audience. I wrote notes for a reason and I thank Chris for taking time out of his schedule to read them. After a small talk he went inside to gather some financial information.Olivia, my family and I continued to talk about the motorcycles and my heart was almost set on the Heritage Classic 1400. I wanted my daughter to sit on it as she would be riding with her dad at times. Olivia suggested we try out the motorcycle inside as the model outside was hot after being in the sun all morning. We went inside and I instantly loved the way it looked. The color. The specs but again I still did not feel I was being pressured into anything.John came over and introduced himself to my brother and I. Told us the steps that would take place if we chose a motorcycle that day. Wording is everything and it was the fact that he said IF … no pressure. Loved that! He gave us a run down of his favorite motorcycle and between him and Olivia and my brother … I started to narrow down my decision.Chris came over and sealed the deal with all his knowledge on the Heritage Classic. He understood my concerns and what I was looking for. We had several side conversations about my husband and why this gift was important for me to get my husband. The military once again bonded two men that have never met and that’s what I was looking for. Something that would give my husband the same brotherhood he felt during his 20+ years in the military and I know he will find that with his new Harley.Olivia introduced us to the merchandise team, the parts team, the mechanics and every single person there was so genuinely welcoming. We already felt like family.Okay. I’ve made my decision! I’m getting him the 2020 (what a year!) Heritage Classic! I love everything about it and I pray my husband does too!John introduced me to Clinton who is extremely professional and informative. He didn’t rush me through the process which I appreciate. This isn’t a $32 dollar T-shirt. This is thousands of dollars I have worked very hard to earn and they treated the entire situation as such.My experience at this specific location was exactly how every person should feel. This team is incredible and Chris clearly leads by example. I want to thank every single one of them for everything they did, how they treated my family and I and for being part of such a special surprise for my wonderful husband. THANK YOU FOR SUCH A GREAT EXPERIENCE and welcoming us to Harley with open arms.

Sales department is the same as any, won’t leave you alone but service department and the manager of the south location as well as the “service advisor” out of 37th st is below the 1 star rating. Between the normal Harley over charge and make up of issues to overcharge more they lie and physically try to keep your bike apparently (after paid service). Do yourself and goto Palm Bay Harley for sales and go local for service

I purchased a brand new 2021 Harley Davidson Lowrider S from this dealership back on March 27, 2021. First it took them two months to deliver the motorcycle to me after they gave me the runaround and I paid for the delivery of 650 dollars Six months later they have not sent me the title registration or plates that I paid for and that were included per the purchase agreement I also put $4000 cash down and included with my financing is the elite warranty that expires 36 months from the date of purchase. Because I have no plate no registration papers and no title to this motorcycle I cannot use it it’s sitting in my garage and I’m still making payments for the financing of it. They are Fraud and now that I voiced my concerns their solution was to just block me on Facebook. They are in breach of the purchase agreement and in breach of the warranty I purchased.

Stopped here for some work in the middle of our trip. They got us in, fixed the issue and got us on our way. Great service, Professional service, awesome customer service! We will make this a stop EVERY time we are in town. Thanks to ALL the staff for helping us out, and being awesome!

Great people. Nice toys. Parts I ordered came in - cant ask for more.

Cool selection of bells and shirts! Staff was super friendly!

Free breakfast on Saturday. Delicious too! Sausage, pancakes..bacon! Friendly atmosphere..go check it out!

Great place, found several shirts in my size. Added to my poker chip collection.

Staff was friendly and the sales were awesome.

My husband and I bring our Harleys in for service from time to time and Reece (service) and Shane (parts)are always very helpful and attentive to what our needs are. Great staff there and always enjoy visiting them .

The only H-D Dealership I recommend in Central FL !!!Service dept is the best! Reach out to Reece if you need anything !If you’re looking to purchase a new scoot hit up Matt! amazing people, very professional team!

I had a great ExPeRiEnCe at OHDS!!I stopped in to get an exhaust leak fix. I had many employees greet me and welcome me to the store. It reminded me of one of our stores back in TN(SMHD). Went to the service department and was greeted by the sales manager, because the service writer Reece had stepped out for a minute. So we went out to the bike and he wrote some of the information on the write up sheet, so he can pass it to the service writer. When Reece came in he immediately came to me to introduce himself and told me that it would be few hours before they could look at my bike, due to Bike week influx. I told him that’s not a problem, when the took my bike in, I was out of there within the hour. The atmosphere in the dealer was great and the experience. I want to say thank you to Reece and John the Mechanic for taking great care of me and my bike in such a timely manner. Keep up the great work and service, you guys are a true representation of Harley Davidson. I wish I could say this about every dealer I have gone into. Also I want to give thanks to the service manager and the gentleman with the long beard that works for the parts department that also helped me. Thank you to all for making me feel welcome and appreciated!!I Will Definitely Be Back!!David C.From Tennessee

The Team at this location are professional and will make you feel like family. They made the experience of spending a bunch of money enjoyable!

Staff definitely knows they are at a Harley Davidson store! Great feel good place to visit.

Very clean. Lots of things to choose from and something for everyone. Excellent costumer service. Well be back

I’ve been here multiple times. They have all been very helpful. But I’ve been here a few times searching for a helmet. I finally found one and I asked before I left how much it was total. So I said okay and said I’d come next week to give the money to pay for it. So I come in today and now it’s more expensive.

In town on vacation and happened to see this shop. Stop in and got my dealer chip and a shirt. They have a cool shop and friendly staff.

Great employees and store. VERY helpful and great experience..

Right off the plane, Uber to Harley Davidson. Rented a 2017 Road Glide for 100.00 per day (took the extra insurance, just in case). Excellent recommendation by the staff. Only problem is now I want my own. Great Ride, Thanks Guys!

Always friendly and give great service. Cashier on Friday was super sweet.

Nice people and lovely place to visit

Great group of folks !!!Super friendly.

Always a cool place to visit and pick up a few t-shirts.

Let’s get started I’m from Indiana went to Florida on vacation ended up buying a 2020 street bob now before the deal was finalized I asked how long it would take to have the bike shipped to me 2 weeks or sooner I was told now I bought the bike on April 2 2021 shipped last Friday 4-16-2021 and on Sunday 4-18-2021 I got a phone call from Jon saying I’ll have my bike on Wednesday and that was on voicemail so I called back spoke with clint and he said I’ll have my bike Wednesday 4-21-2021 great well now I just got an email saying my bike won’t arrive till after 5-16 over a month again nice people but they need to get there shipping right well still no bike called last week Thursday and was told Clint would call me back tomorrow hey surprise it’s Tuesday and no call not shocked they lied they got there money

Best service ever, wonderful and super awesome staff helped us pick the perfect bike! Knew us by name and assisted every step of the way. Couldnt be happier with our purchase and the overall experience.

Nice place, friendly staff. Very helpful.

Very helpful crew

Ive driven bikes before so not my first time but was the first time owning a Harley. Picked up 2020 softtail heritage the other day and let me tell you, this crew made my day and life! Awesome store! Awesome crew! These fellas went above and beyond to meet my expectations and went well above the norm to make me feel like I was part of the family! As soon as I opened those doors I felt like I was in Disneyland jajaja and they made my dream come true. Fast, easy, and VERY HOMEY FEEL from beginning to end! Awesome work fellas and thank you for everything! This is from now on my main store for everything! BILLION STARS IN MY BOOK!

This is our new Harley Davidson shirts on we love them and all the product line. We owned Harley Davidson motorcycles too in past my dad has 2 we will be purchasing again soon. We cant stay away

They helped me get a really awesome motorcycle at a really budget friendly price & a payment plant that works for me. They are really good people trying to help you get a motorcycle & to help you find the correct one for you, and not sell you something you cant handle. Thanks to Ed, Matt & David for your help. You are Awesome!

Best harley shop ive been too, prices on everything were excellent bought 300 bucks worth of stuff for the family

Great time

This place is more shop than fancy new dealership and I appreciate that. 9/10 times that have the part(s) I need despite being smaller in size and theyre happy to go to another location to get the part if they dont have it.

Very attentive and loving employees, the Cashier Representative went out of her way to exchange a clothing item for me and another employee greeted me with an Oorah for my Service in the Marine Corps, he also Served in the Marine Corps. My visit to HD South was very nice with no pressure from the Salesman. Thank you very much to everyone working there, my wife and I love it!

Stopped in for my poker chip. Staff was awesome. Salesman still held a 10 conversation. eventhough I wasnt buying a bike... no pressure dealers are the best

Love this place!

Very clean . Very friendly staff.Low pressure sales people. If your looking for a new bike its the place to go .

Went looking for clothes and they had a nice collection. The female employee that helped me was very friendly and polite. Great customer service, which is rare these days. The dressing room was clean. A great shopping experience.

Shane in the parts department went above and beyond to get me info and pricing on lots of extra parts and add-ons. Helped me out on making the right choice as far as brands and performance for what I wanted. Ride-on Shane!Keep it shiny side up!

Quite a few nice bikes available. The employees were really friendly and knowledgeable. My only issue is with the pricing on some of the models. They have always been pricey but I can buy too many cars for less. If you can afford it and have your heart set on one then buy a nice one that you like. I love mine.

Great variety of motorcycles and great staff

Friendly staff. Good service.

I love visit all the Harley Davidson stores. But with the ones I Orlando I dont understand why the mark the merchandise overpriced if you compare with another stores countrywide

Wonderful customer service, friendly and helpful. I enjoy every time I go in there.

Great selection

Great customer service.. no high pressure sales pitches.The girls at front check out area could use a little more greetings skills..🤔

My husband and I love stopping at Harley Shops and checking out the bikes and the clothes!!! Weve stopped here a couple of times and always seem to find something. They have a great selection and we love looking at all the bikes❣🙂

Best Service Department of all the dealerships I have been to. If your there for sales, service, parts, or apparel the staff is extremely friendly and professional and will go out of their way to ensure you get what you need.

Nice location

Excellent staff and service department

Great customer service and location ...Ed was very helpful and assisted me thought out that entire process....Thank you Chris as well for being so professional and help me to get a pretty good deal ...5 stars for sure and one of the best experiences I had baying anything ...

My boyfriend & I rented a Street Glide here to just ride around & enjoy our vacation. What a pleasant experience! We went in and about a half hour later we were on our own, paperwork and all. Great quality rental with free GPS which helped AMAZINGLY!!! We even returned it a little less than a full tank because we wasted some on the way there coming from Poinciana & they let us slide. Awesome customer service & rental! Definitely a place to recommend! Well be back!

Great people and service!

Nice selection of both bikes and goodies. Very friendly staff.

Stopped by while on vacation and the retail staff what the best I have ever met. They all went out of their way to look of a jacket for me and even special ordered one for me and had it shipping to my house. I will stop by every time I’m in Orlando

I am blessed that my bike broke down and the HD dealership was so close. Reece Marshall was very good and he made my day when he fixed everything very efficiently and corteaus!!!

I rode to Orlando Harley from Cocoa Beach because they needed to see my bike so they can give me a price for the two bikes i was interested in that where on the floor.I got there and the salesman told me he sold one of them last week. The other one sold also. I was told by the lady on the phone that i dont want to waste my time and theres if the bike arent there. I was told they where. So why should i buy if they lied to me.

Stopped in on a Sunday and a service tech checked what the check engine light was on for. Made an appointment for two days later to have service done. Bike was ready exactly when they said it would be. Very friendly staff and a great selection of new bikes. Plus several places within walking distance to grab a bite while bike is being serviced.

Good store but I lost my wallet in the parking lot and some lowlife kept it and never returned it

Friendly and helpful

Great place to visit! Knowledgeable and helpful staff, not overselling, most certainly worth visiting even if youre not a biker.

Awsome store helpful staff

Very friendly and knowledgeable!

During Bike Week 2018, lost my rear wheel bearing. I am from Kansas. They broke a mechanic loose, picked up my bike (HOG Member), showed me the damage, repaired the issue and was back on the road in 3 hours...excellent service, really made me feel at home, away from home and road all the way back to Kansas with their experts doing the repair. A special note: They only repaired what needed repair and did sell me more than I needed...plus their store has a lot to offer as well. I highly recommend this Harley Davidson shop to anyone needing service. Thank you Steve Smart for a super experience.

Staff was more than helpful with my purchase. They worked hard and were able to find and get the color I wanted. Can’t say enough good things about this group of people who are like friends.

Was told one price originally then came back after multiple contacts throughout the day to get a different price after paperwork was almost complete

Wow. Fantastic store and very helpful staff. My husband wanted to buy a jacket which was not his size. One of the lovely ladies there suggested another member of staff go to another store and get him the size he required with no expectations that he had to buy it! So we waited and they brought him two different sizes......needless to say he bought it!! What a fantastic service knowledgeable staff and very welcoming and friendly. Thank you to all

Friendly people but more interested in upselling than listening to my requests

Their hours state they are open until 9:00 PM. We found out this is only because Disney requires them to be open until then. Their parts and sales departments close at 7:00 PM. Thats not the reason for the 2 star rating though. The 2 star rating is for the attitude of the single person that was still there to run the General Merchandise department. She was pretty rude, and instead of explaining that she couldnt sell anything other than General Merchandise immediately, we got I dont know as an answer to multiple questions about parts availability before she finally said anything about the store hours.

Recently bought my first brand new Harley here, over the years Ive owned many, this is the first brand new one these guys were great all the way around! Good advice very personable, and the service department rocks, Ive been few times with extras to warranty work and every time they treat me like a friend!! Cant ask for a better place to deal with!

Snobby sales girls.

Expensive but the merchandise is quality. The only thing is this location is no longer near the movie theater. They moved to the upscale side

Need more selection

We had a great time. Drove 25 miles just to see it. We plan to go back for gear.

Nice, comfortable environment and the peeps are cool. Only thing missing is free bike wash with every repair. That would make me come back everything for repairs.

Store seems to have taken a stance of spreading rather than containing COVID-19. All employees without face masks, NO cleaning completed at all throughout store between visits.

What a great dealership! Some very sharp bike! All the latest Styles and fashions for jackets and shirts. Stop in and visit you wont be disappointed!

Very nice store. Lady at register was very kind and polite. A joy to talk too.

Nice place and friendly staff. They honor Veterans

I purchased a bike for my wife and the sales manager Michael made the journey as easy as possible. Their staff was genuinely helpful and make a great team. Thanks guys, you rock!

I had my bike serviced here after I had an issue with rocker covers that wasnt resolved with the other 2 stores. Steve the service manager was excellent he identified the problem immediately and advised me that he would order parts and re-do the gaskets. The bike has not leaked since and Im very pleased with the work and his professionalism. I cant say nothing but good things about their service dept.

Very friendly people and cooperative to my quest for answers to all my questioning I had. lot of great smiles from everyone here

Service manager Steve was friendly and helpful. Service personnel are professional and do great job! I recommend them to anyone in need of servicing their bike!

Joshua was awesome, very helpful...and may have helped me convince the Mrs in getting me a new bike..thanks!!

Right by Disney world. Super helpful staff to help fix your motorcycle

Very friendly staff. Took their time to answer all of my questions even though I was not looking to purchase another motorcycle anytime soon. Only looking to customize my stock Iron 883 right now. Once my customization is complete, I will definitely purchase from them.

Great store for all things Harley-Davidson. Loads of accessories and great motorcycles to boot. Well worth a visiting you are in the area.

Bought 5 harleys in 10 years...would say this dealership is average. One big issue is post sale experience...called today to get the 1k mile service on the bike scheduled...they told me it would be 2 to 3 weeks before the person who comes to get the bike would contact me to schedule a pickup....2 to 3 weeks...there are only 52 in a year. They were breaking my phone until I purchased the bike

Enjoy myself

Nice little shop, more like they all used to be. Before they were all made into cathedrals to their owners, nice to see one like that.

Great store. Tyler is the most helpful and friendly employee there. Overall staff is great

Love the staff there if anyone ever needs a bike ask for Matt he will hook you up

I was looking for a bike that would fit my budget but yet have what I was looking for in a Harley . Ron Addis the salesman was very helpful and went the extra mile to help me. I recommend Ron and Robert and all the staff at Orlando Harley South... Thank you all so much!!

Nice place with a good selection. They even had 3xl for my hubby!

Very nice people very good to us thank you very much not sure your name a blond girl at the cash

Bought my first Harley there in 2013. Hard to believe it’s better! So I’ve bought another. Sales service parts and outfitters none better. OUTSTANDING