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Ferguson Plumbing Supply
2851 Broadmore St, Klamath Falls, OR 97603, United States
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Ferguson Plumbing Supply

Comments
Da
Review №1

I talked to Nick. He even gave me his cell number so I thought this was going to work. I looked at several tubs and he kept saying they would take weeks to get. I finally found one I liked and he said it was at the warehouse and could be here in 3-4 days. A week after the week it was supposed to arrive, I had to call. No one had record of it. Nick called me the next day and said it was 1 of 20 items missing. He would check on where it was at. No response. A week later I called again. He said he would get a tracking number and call me back. Friday I sent a message to get his response recorded. I asked if I should give up and order it from the big box store. He said he would contact the manufacturer tomorrow and let me know. That was yesterday. No response. So I gave up and ordered it from the big box store. I would continue to wait. I know its Covid season but he doesnt even have the professionalism of keeping me up to date. Its always me having to call to get update and he claims he will let me know but doesnt. Take your business elsewhere. I will make sure my friends are aware of this place.

Ca
Review №2

Both the counter and warehouse sides are incredibly helpful, always willing to help with any matter, and nice. Always have stuff ready on pro-pickup. All in all a great customer experience. Would give 6/5 stars if I could

He
Review №3

They had just what we needed. Nobody else had it!

Da
Review №4

Cant get them on the phone. Did not return my calls. Did not deliver requested material, so I came and picked it up myself.

Ca
Review №5

Awesome customer service and always willing to go above and beyond to get me the parts I need! Great guys that work there!

Ta
Review №6

Awesome customer service, both on the counter and warehouse side. When I call needing a specialty part they answer on the third ring and have my parts ordered/pulled for pro pickup that day.

Information
1 Photos
6 Comments
4.3 Rating
  • Address:2851 Broadmore St, Klamath Falls, OR 97603, United States
  • Site:https://ferguson.com/branch/klamath-falls-or-plumbing
  • Phone:+1 541-885-4920
Categories
  • Bathroom supply store
  • Plumbing supply store
  • Pipe supplier
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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