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C & S Refinishing & Upholstery
4687 Old Broadway, Knoxville, TN 37918, United States
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C & S Refinishing & Upholstery
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De
Review №1

Emad refinished our 17 year old kitchen cabinets. We couldnt have asked for better service and our cabinets now look brand new. He was on time, responsive, and extremely professional. Moreover, customer service was exceptional. Would gladly recommend this company.

Ju
Review №2

Words cannot describe how amazing these guys are. I received my familys 1840s Jackson Press in usable condition (sorry, no before images, only after) and decided to have it restored/refinished. C&S gave it a whole new life and made it looks as if it never left the 1840s. They are upfront about their pricing, extremely professional and overall, good, friendly people. They told me of who they were along with their history and process so you feel welcomed and invited into their work space. They even went a step further and told me things about the press I didnt know. Turns out, I was missing a piece and they even made the replacement for me! You cant even tell what was missing unless you were looking for it. It just goes to show that these guys mean business when they say they know furniture. I also had them re-upholster some chairs (before are blue chairs, after are pattern and tan) and again, they did not disappoint. Their quality of work is remarkable and just cant be beat. If you have anything you need repaired, upholstered or refinished, C&S needs to be your only stop. They take the time with your items to make sure they give you everything you ask for. If you go with them, youll get exactly what you pay for: 100% satisfaction.

Lu
Review №3

Did above and beyond in restoring a chair thats been with me through thick and thin. Helpful staff, gave good and honest feedback about my choices when I was contemplating fabrics. When I saw the chair I was floored - they did an amazing job. This was my first time restoring something and C&S made me feel comfortable and educated, not rushed or pressured.As you can see below, the back of the seat had come undone from the frame, and there were the scratches of multiple cross country moves. The owner promised to do what they could with the frame, and he and his team worked MAGIC. The walnut shines, you can see the grain, its smooth and lustrous. The ecofriendly high durability velveteen was chosen with thoughts of sitting in the chair in shorts, and its soft and nicely highlights darker tones in the wood- this is where the owners advice really helped in choosing a fabric, since he could tell the potential underneath. 5/5 would restore again.

Li
Review №4

I have a beautiful 1930s deco sofa and chair set, an arm chair and a strait chair that belonged to my grandmother. All were in bad shape and had never been re upholstered before. They were broken down and wore out. I couldnt bare to get rid of them. C&S Refinishing and Upholstery made them show room new again! I was almost in tears on how gorgeous they looked when I got them back! This company is extremely professional, reliable and they stand behind their work. If you have furniture you love and want to preserve, this is the place to take it.

Ab
Review №5

Absolutely amazing work on an old chair ive wanted to reupholster for over 15 years! Its better than i even imagined! Thank you!

S.
Review №6

Here is why I think C & S Refinishing & Upholstery is a DISHONEST MERCHANT. I needed some minor touch up and refinishing of a bookcase headboard so I contact C & S. They picked it up and I went to their premises to show them what I wanted done and was assured they would send me a quote. Unfortunately, they did not say WHEN theyd send the quote. After a month of text messaging them and sending detailed picture of what I wanted done I finally received a quote via text message and okd the work to be done. 2 months past with no communication from them. After repeated phone call to them, I was told the work was being done. They scheduled redelivering my headboard then did not show up or call to let me know they werent coming. That happened 2 times and finally delivered my headboard after I informed them I would just come pick it up without the work being done. THEN, they presented a bill that was 20% MORE than the quote (original quote was $375, invoice when delivered was $450). I refused to pay the increase and showed them the quote (not an estimate) in the text message. They explained the increase by saying that the work was more complicated that they thought it would be. I told them that I had never been contacted about the additional cost and had not authorized it. They seemed practiced at how to overcome my objections to their inflated price. After 20 minutes of back and forth, they finally agreed to the accept payment of the quoted price when I explained that I would pay the inflated price but would immediately file a complaint with the better business bureau. I did not file a complaint, but I hope this review will give other potential customers fair warning about using this merchant.

Su
Review №7

We were waited on by a very nice young man named Christopher who was very helpful in finding me some books to look through. We will definitely be back when we have made our decision on the material we want. Also they have a very large selection of books to find what you would like.

Ji
Review №8

C&S did a great job for me! My couch cushions all had feathers in them which were coming out all the time. They replaced with new foam/filling and they turned out great. Quick turnaround. Would use again!

Do
Review №9

So much fabric to pick from. Hoping it turns out great.

Je
Review №10

C&S is so easy to work with. As a designer, finding great quality trade partners is so important. We are able to rely on C&S to finish on time with a beautiful result. Thank you for the great refinishing job on our client Cathys dressers this month. We all love them!

Me
Review №11

Decided to use C&S based on google reviews and a friends recommendation. Was very pleased with the quality of the work and with the customer service that I received. All individuals that I worked with were professional, friendly, and very willing to please.

De
Review №12

Went for estimates. Got a tour of shop. They are really working hard to redo their shop.

Je
Review №13

They were outstanding with timing quality of workman ship. We had painting n staining to 5 pcs. Very satisfied would highly recommend.

Ra
Review №14

Charlie & his team just finished reupholstering our banquette, a project we had put off forever because it’s one of the most used spaces in our home, & they made it so much easier & quicker than we could have imagined! Excellent work, fair prices & we will definitely use them in the future.

Br
Review №15

Took my wife’s rocking chair to have it stripped and repaired. They came in under budget and by their promised date. The owner was professional and friendly. He gave me all the time i needed to ask questions and answered them in detail.

id
Review №16

C&s is a wonderful friendly and family own business they done some work on some pices of mind. they do good and quality of work I was happy

Jo
Review №17

Outstanding experience from beginning to end. These guys are the best! I cant say enough kind things about Chris too... he is super helpful and kind!!!

Re
Review №18

C&S refinishing & upholstery are the utmost professionals with everything they do. I bought two mid-mod chairs that were pretty rough looking. I took the chairs to C&S and they helped us with every phase of their recovery. From the stain and finish, to picking out fabrics, and the foam, they offered their experience and guidance yet allowed me to have total control. It’s a family business and you get that kind of personal service only a family business can give. They obviously take great pride in their work - passed on generation to generation. I cannot tell you enough how happy I was to have chosen them. I will always use C&S only, and they come highly recommended by my family.

An
Review №19

Mayo Garden shop recommended C & S for re-upholstery for our porch furniture cushions. It was not a good experience. It took 91 days for them to complete the job. I had to give them a deadline that I was returning to the store for my deposit back and my cushions. If you decide to use C&S get a deadline in writing and don’t fall for their deposit line. Get the full price in writing. Plan on waiting and waiting and waiting.

br
Review №20

Great team and knowledgeable!

Wi
Review №21

Wonderful people, do a great job, and it looks brand new.

Em
Review №22

Excellent work very prompt skilled craftsmen and friendly helpful service I would recommend.

Jo
Review №23

My kitchen cabinets were worn down. After asking around, three people recommended C&S. From the moment I reached out, I was treated kindly and courteously. When I dropped off my kitchen cabinets, the gentleman I spoke to assured me my cabinets would be as good as new. Would definitely recommend no matter the project.. big or small. It was not until I got there that I realized it was a family run business. Pretty cool that those are still around today. Two Thumbs Up

L
Review №24

Everyone at C & S was friendly and helpful. They put new foam in my couch cushions and made the couch look and feel like new. They were prompt in completing the work and getting the cushions back to me. I would definitely use them again.

Ka
Review №25

We only bring our refinishing projects to C&S- great customer service and impeccable quality. I trust them with all of our family antiques. Pricing is great for what you’re getting, couldn’t ask for a better local family owned business.

Je
Review №26

My great grandmother passed down to me a worn down roll top desk. When I brought it to C&S I thought there was no hope for it but when the guys delivered it I couldn’t believe the transformation . Although the price was high, they made up for it in their craftsmanship and attention to details. I’m so happy that it can now be passed down to future generations to come.

Na
Review №27

Top notch quality. Very professional. The work they did was beautiful.

Li
Review №28

I took in my grandmothers rocker and I supplied the material. The job they did on refinishing the gooseneck arms, replacing the springs and re-upholstering the chair was amazing! The attention to detail down to keeping the striped pattern on the buttons was perfect. They are not speedy which was fine for me. When I gave them a date they met deadline easily. The price was very reasonable and to the penny on the quote. I am taking in a friends 100+ year old table this week.

Do
Review №29

They did a great job of fixing a curio cabinet for me. They also sent someone out to my house to fix some scratches which happened when it was being delivered. They really stand by their work and do what they say they will do! Catherine and Doug

Jo
Review №30

Will not take my furniture anywhere else these guys do quality work!

Ze
Review №31

Great work wouldnt use anyone else to refinish or repair furniture

Jo
Review №32

Very professional and do oustanding work for a great price. Highly recommended. Christopher was very helpful throughout the process. Thanks.

Ha
Review №33

My grandmother left me her dining room table - the finish was dated and worn. The guys at C&S took a picture I showed them from a Restoration Hardware catalog and made it look identical. Im in love!

Ja
Review №34

My husband and I have used C&S refinishing for two different projects and have been beyond impressed. We recently moved to the Knoxville area, and unfortunately during our move and antique piece of our furniture fell from the truck. We truly thought it was a goner it was so damaged. However, this company repaired it so fantastically that you wouldn’t even know where the original damage occurred! We also utilized their services on 6 original doors from our 1932 home. They had so many layers of paint on them and looked terrible, but again C&S restored and refinished them and we have these original doors back to their original beauty. Everyone who comes to our home comments on how awesome they have turned out. Highly recommend this company!

Va
Review №35

The Saah family did an amazing job on my worn out tables and chairs. Beautiful job and very professional! I would highly recommend to anyone and I will definitely be back!

Jo
Review №36

Took in a small china cabinet, was told $800-$1000. Called to pick up was told it was ready and price was $1650! Of course was upset, they were rude but finally said I could pick up for $1095. Work was mediocre at best. We had the piece painted white, there was overspray on two of the handles. There was wood behind the glass, they removed to paint but put it back on the outside. The base that they fixed has a place that they cut too far up that looks bad. When I went to pick up, one of the employees was smoking a cigarette around the furniture. I most definitely will not be back.

Ch
Review №37

Absolutely fabulous workmanship. I have 5 pieces restored by them and have never been disappointed.

An
Review №38

Wonderful work. A great family man with a passion for his craft. Just loved the experience.

Ma
Review №39

Excellent work!!!

Da
Review №40

Really big fan of the service I received from C and S. They painted all my kitchen cabinets all in one day for a more than reasonable price. Emad and Christopher clearly knew what they were doing and took a lot of pride in their work.

sc
Review №41

Highly knowledgeable employees

Ke
Review №42

Great craftsmanship and customer service

Ti
Review №43

My sticker shock was eventually replaced with the appreciation of craftsmanship. My made in China chairs have been reborn in America!

An
Review №44

A. Awesome+ we had damage to a wood staircase. Mr Emad did a fantastic job to where you would never know the stairs were damaged.

Pa
Review №45

They do a really good job

Su
Review №46

I LITERALLY love them all!!! 😀

Da
Review №47

The best there is

Ma
Review №48

Love it!

An
Review №49

Good honest people

Fr
Review №50

To high

Information
47 Photos
50 Comments
4.7 Rating
  • Address:4687 Old Broadway, Knoxville, TN 37918, United States
  • Site:http://candsrefinishing.com/
  • Phone:+1 865-219-8070
Categories
  • Antique furniture restoration service
  • Furniture repair shop
  • Upholstery shop
  • Woodworker
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30AM–5PM
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