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Best-One of Indy
1718 E Havens St, Kokomo, IN 46901, United States
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Best-One of Indy
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Am
Review №1

The guys at the Kokomo Best One of Indy were really quick & curteous. They even fit me in on a hectic day. The price was the best when I compared around town. Customer for life now.

Ch
Review №2

Perfect service and good prices. Vehicles are done quick. Recommend

Kr
Review №3

Great customer service. Contacted me before finalizing work. On time and professional.

Br
Review №4

Got rid of a couple of old tires in my garage. I paid 2 dollars and 50 cents. Thats proper disposal of tires. All good guys over there.

J
Review №5

If you are looking for helpful, honest business, this location is for you. The staff here is top notch.My family had a tire malfunction on a road trip from south Indiana to Michigan.Corey took the time to look at the tire and confirm that we needed a new one. We have a specific car that they did not have the tire for. Corey took the time to help us call other locations in the area till he found one that carried the tire we needed. Not only did he help us find the location, but he also helped us fill up our tire to get us there.Coming from a Mom and Dad traveling with 3 kids, we need more Coreys in the world.Thank you Best-One of Indy tires.If you have tire needs, this is the place to go.

Ju
Review №6

My husband and I needed 6 new RV tires for our 40 ft Winnebago Journey. Ben was amazing at finding us exactly what would get us going again!! I would only recommend Best-One of Indy Tires to anyone looking at getting new shoes for their favorite ride!

Ri
Review №7

The techs are knowledgeable, and management along with the sales team are very helpful.

Sc
Review №8

These guys are top shelf people! They are very friendly and fast. They are also first responder friendly. Shop here 1st!!

Ky
Review №9

I have been going to Best-One of Indy tire since I got my first car senior year of high school. They have always taken good care of my vehicles and have treated me like part of the family. I miss Randy. He was a great guy, but Larry and the current team are great. If something isnt right, they will do their best to fix it, and they always communicate honestly about repairs. I dont like taking my care elsewhere. I feel like I can trust them.

Er
Review №10

Corey was awesome. Had an issue with balancing and they made it right. Things don’t always go as planned but they make it right which is all you can ask for.

Fa
Review №11

My first experience with this location established in my mind they understand what customer service should look like. Wonderful service. Cory got me in promptly, techs were finished quickly. Easy to work and communicate with. Fantastic customer service. They understood my needs and were happy to accommodate. Great place. Thank you Cory and Chris.

Le
Review №12

As always courteous and prompt with there service. Ive bought several sets of tires and have always left feeling I got a fair price. I would recommend them as a good tire dealer.

Ke
Review №13

Chris Hale and the Staff at Best One know what they are doing. They help us keep our trucks on the road safely. Check out all they do on vehicles, way more than just tires. Highly recommended!! 5 Star

Ro
Review №14

Great service timely manner. Got a set of continental tires really good tires. Thanks team.

P
Review №15

Repeat customer, these guys, specifically Larry and Cory always offer great knowledge and a variety of options to choose from to make a good decision on which tires you choose from for your vehicle. Store has several available and if not, they usually can have it the next day. I came in about 9 30 AM, and was out about 10 30 AM with new rubber and an oil change! The service guys were great as well. Ive used other big box tire stores until I discovered Indy Tires, (now Best One) 15 years ago, and thats where Ill stay!

le
Review №16

Love my tires, good service, and good information the employees give you on your tires. Good pricing scale.

Ka
Review №17

Got my pickup in changed front brakes and rotors checked the front end out my steering was real tight and didnt return to me when I made a turn they found a bent steering shaft called me ordered part it arrived at 230 the next day I got a call at 400 it was fixed very efficient and polite all my vehicles will come here for service

jo
Review №18

The employees were the best. I wouldnt hesitate to recommend any family or friends to do business there.

Ti
Review №19

The staff was extremely helpful. The work was done well and in a timely manner. They were willing to work with my schedule to get the work completed. Would highly recommend.

Ji
Review №20

I had some grease left on my arm rest of my car. Also on the side of my door panel I had some grease left as well . Other then that I appreciate the job that was done.

Am
Review №21

The staff is always friendly, courteous, and professional. When my vehicle was done they contacted me. The explained the work they did on my vehicle. I had the road hazard warranty so my repairs were no charge.

Ma
Review №22

I have been using Best One for years and have had great service from them. The one time I use someone else thinking I can save money I end up taking my vehicle back to Best One so they can fix what the other place screwed up.

Wi
Review №23

Great customer service. Decided to choose Indy tire after company I used for years has went downhill. They had me in and out. Glad I chose these guys.

St
Review №24

Just picked up our car yesterday and we find that it has been fixed and is driving like or even better than when I bought it. Cory would not give up until he fixed it very professionally and like it was his own car. They have just got a life long customer. Thank yall.

Pe
Review №25

Found tires at a great price. Everyone was friendly, didnt rake a long time to get 2 tires put on and if I could give you 10 stars I would,

Mu
Review №26

Cory is a excellent guy. I got a great deal on two tires and he was very honest.

Jo
Review №27

Great place,able to get my truck in,always do great work

Ly
Review №28

They are awesome and wouldn’t take my car to anyone else. They always have a smile.

ma
Review №29

Great service. Very professional and polite staff. Great price on tires. Highly recommend them

Tr
Review №30

Came in same day for 4 new tires. They were quick and provided excellent customer service. Could not have been a better experience!

Su
Review №31

Customer service was outstanding. Everyone was professional and knowledgeable. I was quite impressed and will be a returning satisfied customer!

Ja
Review №32

Hands down the BEST tire shop around! These guys aren’t just here to sell tires! They are here to make sure your happy with your service! Knowledgeable and professional! I do not take my vehicles anywhere but here! Service, alignments, tires, oil changes! Friendly staff that make sure you are 100% satisfied when you leave!

De
Review №33

Amazing Experience I needed last minute set of tires to go home 550 miles my town had none that size without ordering called and installed same day thankyou Kokomo Indiana Crew“YOU ROCK”

Su
Review №34

Very polite & helpful folks. Also knowledgeable.Took care of my vehicle & it was done when they said it would be

Le
Review №35

Best place to get reasonable priced tires and all around work done on a vehicle

Ro
Review №36

Chris & Chris took good care of me. They got the exact tire I wanted, replaced the damaged tire, and reinstalled the spare quickly while keeping it affordable. Always good people and trustworthy.

Ig
Review №37

Great service nice people had a good experience and they got the job done fairly quick

Gl
Review №38

I ran over one of the ex mayor Goodnight s what he calls a bump out for whatever purpose they serve. Anyway, I ruined a tire and needed it fixed ASAP. I couldnt get in anywhere else because everybody was booked. I called Best of Indy and they got me in. I will never forget and I will be back there for every tire need. They were also very awesome to deal with.

St
Review №39

I appreciate Kory a lot. Thank you for the great service!

Jo
Review №40

They were very friendly and great service. Will go to them again when I need service.

jo
Review №41

Really good service and fast service

Ro
Review №42

I am very pleased with the service I received. Friendly, fast, and quality work. Tractor back on the job with a new tire.

Co
Review №43

Was very happy there the service from Corey Glassburn he took great care of my wife and set her up with a great set of tires at a good price. Would highly recommend if you need tires to go to Best-One of indy and talk to Corey Glassburn he will take great care of you and put the right tires on your car.

Tr
Review №44

Ive always had good service here. This time was no exception. Im old school, I dont call around for prices I just use who I trust at whatever reasonable price they charge. Thanks for the great service boys! As a truck driver when I need something its typically time sensitive and you have always been accommodating to that. I also use you solely for the fact that Ben works there, I trust Ben and would most likely go somewhere else if he was to leave.

Ke
Review №45

I stopped in to get a price on tires for my 1/2 ton pickup truck. The sales manager was very helpful in recommending a great tire . He then told me if I could wait a week that there was a rebate that would be in affect. He ordered the tires so they would be there. I stopped in on the day the rebate started and they got me right in. I was in and out in just over an hour. I thought I would have to make an appointment and go back, but it saved all that hassle. The tires so far seem to be great.Good ride, and quiet, as well as looking good on my truck. Ill be giving them a real test the next couple weeks when I hook up the 5th wheel camper for a short trip and then the week after, just an 8 hour drive out of state.Thank you Best one for a great tire, great service, and great price!

De
Review №46

I had a golf cart tire that needed repaired. I had to call them a week and a half after I dropped it off to see if it was ready for pick up. They forgot to call me when it was repaired. The facilities are clean. The folks I dealt with friendly.

bl
Review №47

I would like to give Best-one a five star rating. The service my wife got was amazing! Thank you Larry! We took our car in to get an oil change and tire rotation. The two gentleman in the back who worked on our vehicle finished it fairly quick! Definitely would recommend!

Ty
Review №48

Ive been in the customer base for 6 years and dont have a single complaint. Ive taken semi tires to be repaired, bought new ones there with good experiences. Ive taken my passenger vehicles there for tire work and even sent my mom and sister there for suspension work and everyone has been well taken care of and in a timely manner at that. Chris, Ben, Kory, and Larry havent let me down.

Je
Review №49

Ben was very helpful with squeezing in my oil change. Service is always beyond expectations and price beats Valvoline every time!

Ch
Review №50

They were great. I had issues with a slow leak and had been to multiple places. They took the time to go through my tire and find the issue.

Ke
Review №51

Great people!! Got me right in @ 830 am. Honest people. Thanks Best One

Sm
Review №52

They were faster than their expected estimate.

Th
Review №53

Excellent customer service and great attention to detail. We have a fleet of trucks that we have serviced at Best One. Larry, Cory, and Ben have always treated us well.

Bi
Review №54

The best place Ive been to when it comes to hospitality. I cant thank these guys enough for all they have done for me. To find how what Im speaking about, go to them when you have vehicle issues and youll see. For ever great full for these fellas. Thanks guys!!

Vi
Review №55

Great service. They got me in for an appointment the same day I called. They explained everything. Would highly recommend them.

Ri
Review №56

Excellent service and very courteous. Yes I recommend. 👍

Ke
Review №57

Always fantastic service every time.

Br
Review №58

Best-One of Indy Kokomo are great people to work with and always take care of all our needs from small vehicles to our Tractor/Trailer tires. I would highly recommend them to anyone!!Thanks for all your help!!Brad BlackburnBlackburn Family Transportation, Inc.

Te
Review №59

They did the work in a timely manner

Ka
Review №60

Always do a great job and Cory and Larry are always great and a nice bunch of guys ..been going there awhile for my Jeep and always do a great job .

Pa
Review №61

I go to Best One a lot and they do really good work. However pricing seems to change too much. We call and ask how much it would cost to change a light and they tell us 15$ well I get it done and it comes out to 30$. I paid 20$ for light blubs that I could have gotten for 10$ everywhere else. I do like their shop just I feel Im being over charged sometimes.

Ca
Review №62

Great Job with fixing my flat tire!

So
Review №63

If I could give more than five stars... I would! I have been coming to this location for the past four years, and I am impressed each time. The employees are always punctual, attentive, and charismatic. The manager, Larry, remembers who I am each time I come into the shop and always recommends what my familys vehicles need.I always recommend this specific store to all my friends & family for the superior service and environment!

Ki
Review №64

I brought my car in to have tires rotated. The service team got me in and out quickly. They actually pulled the alignment staff member to do my tire rotation. I had a great experience.

Ke
Review №65

While traveling with our camper we ran into some tire issues and came across this place. My wife and I are forever grateful for this place and wonderful staff of employees! Awesome, awesome Awesome!

Ke
Review №66

They took great care of me. Would highly recommend. Not overpriced!

Al
Review №67

Excellent customer experience and service!! Tires ordered and arrived from their warehouse in less than 24 hours, and less than an hour to put my new tires on!! As a first time customer, I will definitely be returning to Best-One!!!

Vi
Review №68

I cannot express how thankful I am for the people who work in this business. I arrive one day worried about how my car was driving. I thought I just needed a tire rotation and balance. I was met by Frank, who worked behind the counter. Frank asked me about how my car was driving and I explained. He took the time as did the people who also worked in the garage to see why my car was driving strangely. Come to find out my tire was coming apart on the inside. It was a dangerous situation. Everyone was Fessional, friendly, and caring,. They have a new customer for life.

St
Review №69

Very disappointed made a appointment on Wednesday to drop my truck off Friday morning while at work. Took it in at 7:30 am to have tired mounted and balanced I was to get off work at 1:00 pm called them at 1:00 and they had never touched the truck yet didn’t even have my name right on there paperwork didn’t get it done until 3:00 pm just got excuses about why it wasn’t done yet I didn’t buy my tires there I just think that’s why they was not in a hurry to get it done. If that was the case they shouldn’t have said they would do the job and I have bought tires off them in the past on my other vehicles but I don’t think I will use them in the future.

C.
Review №70

Fast, efficient and friendly. Great work guys. Thank you for your professionalism and great attention to service.

Ly
Review №71

Indy tire in Kokomo, I will never go anyplace else unless I’m stranded somewhere and don’t have to choice. They are the most friendly and kind people. From the very first time I went there I was greeted with a smile and I left with a smile.

Sc
Review №72

Left hub cap off, otherwise good service.

Ph
Review №73

Good service and good price

Ch
Review №74

It was a great experience to deal with Best One. super service, very reasonable prices and very friendly staff. thank you guys.

Ph
Review №75

I came in with a flat lawn mower tire and Larry helped me at the counter with little to no wait. Shortly after the boys in the back got my tire fixed and one of the guys Dustin even offered to carry my tire out for meI dont know the other gentlemans name, but I just want to say thank you to all of the guys who helped me. What an amazing experience. Best-one has great service, great smiles and a hard working team. I will reccomend them to all my friends and family.

Sc
Review №76

Great Service . Reasonable Prices.

Mi
Review №77

Originally told us they couldnt get us until Monday was 3 days from then before I left came out and told us they could take care of us in just a few hours gave us a good price we had an emergency and they got us taken care of immediately going to bake a cake for these guys

Je
Review №78

Great customer service! These guys are awesome and always do great work; I highly recommend them!

Je
Review №79

These people were very courteous and pleasant, very considerate and explained everything that was needed and an approximate timetable for repair. I would not hesitate to use them again and reccomend them anyone for vehicle repair and maintenance!

Ge
Review №80

The staff is Friendly courtesy and quick dropped off at 10:00 a.m.picked up at 2:00 pm tires and alignment prices are fair compatible with other shops I checked

Du
Review №81

Had an issue with them and they went above and beyond to make it right. They are for sure all about customer service. Larry is a good person to work with very happy with this place...

Ju
Review №82

I always take my car here as I always get great service quickly. My car battery died and they even gave me a loaner car to use while mine was being fixed. Great service all around!

my
Review №83

Service while I waited. No to much of a wait. Was pleased and back on the road.

Dr
Review №84

Lowest price for replacement tires for our BMW in town. Tires arrived per quoted time and installed on vehicle as promised in 1 hour. No issues. Great experience.

Ma
Review №85

These guys are an awesome team! Cory with customer service, Larry, the manager, at the front desk, and Donnie, who did the alignment on my car. They made sure I knew everything that was wrong and talked me through possible solutions to get me the best deal. Happy to say I was 100% satisfied with the work they did. And those of you wondering, yes, they even work on lowered cars! Thanks again!

Su
Review №86

My low pressure indicator light kept coming on. Finally took my car in and it was repaired and ready before 9:00 am! There was a small screw in my tire and another plug was coming loose. So grateful they found the issue and took repaired it in a time manner. Staff was very pleasant ant courteous too!

Jo
Review №87

Everyone that helped me did an excellent job !! Recommend they to all .

Le
Review №88

While customer service was great, I took my car here for a transmission flush and was told my car needs “special” transmission fluid. The mechanic told me he was unable to get access to this fluid. Went to another shop and they had it in stock and informed me it is a very easy transmission fluid to obtain.. I don’t know whether the shop just didn’t want to mess with it on a Saturday or what.

Ma
Review №89

We had very good service, thank you

Ra
Review №90

The employees pay good attention to the client’s. And very good service

Ma
Review №91

Fast friendly service, quality product at a reasonable price!

To
Review №92

Dustin at Kokomo Best-One worked very hard to remove some stubborn lug nuts. He then went the extra mile to clean up the studs. Great customer service by Manager Larry and all of his staff, too.

Ze
Review №93

Got a 4-wheel alignment done and feels good, reasonable price, done within 2 hours, but they scratched up my wheels a little bit I noticed. Good work, just wished they had been more careful.

Ca
Review №94

Friendly service. Took me right in, with no wait. ..And the price was SUPER SUPER reasonable!!!! I will go back for my car needs!

Ja
Review №95

We blew not only one, but 2 tires on our camper while traveling and they were able to get us in right away and put new tires on ♥️ We are so very thankful for their generosity! God Bless you all!!

Jo
Review №96

Had a flat on my mower. It was already getting late in the afternoon. Took the wheel off and took it in. They were already very busy, but were able to fit me in and have it back to me in about an hour.

Ma
Review №97

Very knowledgeable staff, and not afraid to spend extra time with you. The staff spent longer than normal just to find the tires I wanted by calling to see if they were manufactured in the USA

Ky
Review №98

Corey is always so helpful!

Ri
Review №99

Front suspension, alignment, tires, radiator, water pump. Great service. Fair price.

Am
Review №100

Came in to pay for another vehicle I had there and asked if they could quickly change my tail light. Larry was the manager on duty who didn’t say anything rude but was rude with tone and spoke down towards you. I wasn’t sure which light it was but I texted my friend and he said passenger. I told the gentleman outside it was the passenger side. They didn’t have the bulb so I had to leave it. I picked it and drive straight home. Checked when I got home and it still didn’t work. I called back and spoke to randy. Randy is very nice and the reason we have always gone there. He told to bring it back in at my convenience. I checked the paperwork and it states cyst didn’t know what side. I saw the driver side off and my guess is they changed the wrong bulb. I won’t return unless randy is back at front desk. Larry has no business dealing with public. $30 for nothing. My husband changed the bulb himself today.

Information
36 Photos
100 Comments
4.7 Rating
  • Address:1718 E Havens St, Kokomo, IN 46901, United States
  • Site:http://bestoneindy.com/
  • Phone:+1 765-457-7274
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Diesel engine repair service
  • Mechanic
  • Oil change service
  • Transmission shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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