I bought costumes when I was told the dressing rooms were down. Which is fine. But the receipt specifically states, “ returns will be accepted on Halloween costumes, decorations, and accessories by Sunday, October 24 with an original receipt. Only exchanges will be accepted after October 24 with original receipt. Sorry no returns.” AGAIN, that is fine, but 1) that was never stated to me when I checked out, and 2) I was okay with doing an exchange, but they told me it HAS TO BE costumes. So I left. Those girls had extremely poor attitudes and I will never be coming back to Kokomo party city. I remember when I worked at a party city back in high school, and how different the policies were and how we HAD to be nice, no matter the situation. I would’ve been okay with all of the situation, but those attitudes destroyed any chances I or my roommate or boyfriend had of going back there.

Stock was low for birthday theme parties for boys but they were very helpful and told when I could check back for those items, Kaya was very sweet and helpful!!

Danielle (manager) has such a BIG heart and is always willing to donate to local not-for-profits events! This store is always clean and organized--making it easy to find what you are looking for. The staff is willing to assist you in locating what you may have overlooked as well. Great place to find all your party needs!!

I love that when we walked in the lady said, Welcome to the party! Same lady asked if she could help us with anything and i mentioned we were looking for Sesame Street, and she walked us right to the section! The whole place was so clean and organized. My husband and I were very impressed.

Love the way they have the store laid out. The help is very helpful.

The best in town..very nice workers and the manager is awesome Ms. Danielle Love them all

Excellent customer service, very friendly cashiers! Highly recommended

Great prices and all your party needs

Has some interesting things. If you order candy online to pick up, check it really good before you leave, make sure it isnt all broken. I have gone in there and looked around the entire store without seeing any employees the entire time I was there... 20 minutes... and no one there? Super weird.

Its Halloween season...costumes are popular (despite covid) you know whats not popular??? Wasting peoples times!!! Ive been checking on a certain costume since they rolled out the costumes three weeks ago.. Today I called and asked if it had come in, they said YEA, I show up and theres No costume in stock. No one claimed to have answered.🤷‍♀️👏👏 lets get it together Party City.👏👏

They have everything you need for any occasion

The store was bright clean and well stocked for any party event

Very nice store with lots of variety !

The store was clean, the Isles were nice, and wide. Lots of variety occasions to pick from. I would recommend this store.

For all your party needs, this is the place to go. They have decorations for any party theme with plastic ware in every color imaginable. Weddings, showers, birthdays and any other occasion, they have it. The costs are surprisingly low and the quality is preferable to some other places Ive been to. They have many other items available as well. Party favors, invitations and cards to name a few.

Lots of stuff to get and look at which is amazing since you can actually look through a wider selection!! But the best part was when a super cute boy who worked there and helped me find what I was looking for!!

Was not there...went to Pet Smart...they are side by side in the area

Party City almost always has what Im looking for. The staff were great and very helpful. Pricing is pretty great too. And I really want that I like going shopping here even when I dont really need anything just to see what they have new.

Had what I needed just wished it had a little more.

Nice selection of products for pretty any theme you could imagine but very pricey Id rather order online

Had basically everything needed for a gender reveal party

Sale on skunked pony kegs!

Very nice and friendly 😊

Fun store!

Clean, greeted upon arrival, fast checkout. Still think prices are too high and will look elsewhere for what I need before visiting for this reason.

Great selection of Halloween costumes. Mix and match options and a great costume retrieval process. Staff were dressed and handing out candy. Loved the experience!

I love Party City. I can always find what I need when planning a party.

SUSAN she is a excellent manager. She always nice and friendly. ☺

New location great store

It was clean. They helped us right away.

I helped build this store... Great staff.... Amazing selection. Affordable!!!

They were actually have a lot of stuff I was looking for for 50th birthday party

Took me a long while to fing clear treat bags. And when asked if they had any Valentine necklace I was pointed into a direction.. Honesty it didnt help cashier thanks!

Helpful staff. Everything you need for a party.

Has everything youd expect and more. They have an amazing Halloween selection year round, which I can definitely appreciate.

Awesome service. We were looking for mistletoe and one of the employees went looking with us and helped us find it. Very friendly.

Rude customer service. Had to give her our information 4 times before they got it right. she was very rude

Great for any party themes & ideas

Nice but prices higher than what thought

Love this store. Every party item you could want.

Friendly helpful staff

Excellent balloon selection

Computer was down where you could order products that you wanted and only one girl was ringing people out. Cashier was friendly but we waited a long time while other employees could have helped her.

Excellent workers the place is very clean and nice

Great service!

Awesome place to get all kinds of party goodies!

The restroom was great, worked like a charm. Very clean.

Ok. Kinda high

Great place to get party stuff at a low cost

Huge selection, good prices, helpful and courteous staff.

This place was so nice

Love the variety and tons of themes to choose from

Great party supply spot...

The store didnt really know how to do an exchange for merchandise I purchased through their website.

I wish the sowds were $1

Looked at party supplies

If youre looking for themed party supplies this is the place to go. Everything is priced a little higher than what you would find at the Dollar Store, so if youre looking for speciality decorations this would be better but normal things are set at a higher price.

Can usually find what I want, but expensive

After looking at Hobby Lobby and Wal-Mart, I found what I needed at party city

I havent been there in 4 yrs.

Staff is untrained and rude. Had to wait 30 minutes to get 2 balloons filled up.

Love the new store

To expensive and they try to beat people out out of so much money when you can get the same items from Dollar tree for 1 dollar

Didnt carry the item I needed but staff was helpful on finding a second option

Great to find the morbid things I need.

Everything needed to decorate

Nothing exciting here

Very good service

Ghost are real!

Great for grads gifts

That store has everything!

Jj

Good selection

Not enough floor employees

Love Party City

Inexpensive

I wasnt there

Great

Slow Slow Slow !!!Very pleasant people !!!NOT !!!!

It is a spectacular party store, it has many details

Excellent