Today a 3 star review. Asked for help and a very sharped toned clerk tursly answered my question. Asked someone else and was told its by the service desk. Finally found it myself. The cashier was very nice and polite which kinda saved my attitude.

Type in what you’re looking for and it shows stuff not even close. I know they have it. I’ve seen it with my own eyes. Wanted to get a price and make sure it was still in stock before I drive a half hour one way.

Spend more money, spend more money... When you shop Menards. Yeah because youll keep picking up stuff.

If they had a proper grocery section I wouldnt shop anywhere else ever.

Need staff to be more friendly. Still found what I wanted easily tho.

Love menards, farm n fleet had what we were looking for, menards sold out

Reasonable prices. Frequent sales/rebates. My one complaint would be that all the product reviews for individual products on the Menards website seem to have disappeared. I read product reviews frequently and am disappointed that they are gone. I recently purchased a Mansfield(made by Keeney) toilet lever at Menards. No product reviews were available on their website. According to the packaging it should fit. Nope! Didnt fit. I looked up the same item model number on Lowes website, and sure enough, tons of 1 star reviews that this product didnt work for so many people. Had I been able to read a Menards review before purchasing the lever, I would have saved a bunch of time and headaches. Bring back customer reviews! (Part number K836-32 if youre wondering and bored. The Lowes reviews share pictures and frustration about this same item.)

So I was at Menards today on North side, trying to find something that would cut a pipe. While in the isle I was testing to see if any of their tools might do the job. It was while I was seeing if any of their poor quality tools (Tool Shop) would do the trick when some store employee named KYLE came up asking me what I was doing. I explained to him I was testing to see if the tools might do the job.It was at that point he started harassing me and told me that I had to buy the tool he caught me testing.I told him no it didnt work and I refused to buy it. So menacing and taunting was he, I decided to leave the store.He literally followed me out of the store as he continued to yell at me and tell me I had to buy his companys worthless tool.Given what Ive just experienced today I will never be going to a Menards again.I know Im not some contractor who spends thousands, but I am a customer just the same and feel I too deserve the same dignity as anyone who walks through the doors of a Menards. But I guess you have to be an elite contractor receive quality service anymore.

Always freindly associates good service, great prices..

Love menards for all my home & yard needs.

The people that work in the paint department (in La Crosse) act as if the customers are only a problem to them. They don’t ask if they can help you, or even acknowledge your presence. Even when there is no other customers. If they see someone they literally go hide in some dark isle. It’s terrible customer service. They just don’t want to help customers.

Helpful employees in the aisles and checkout. No waiting in line, either.

Excellent service, always has been.

Very helpful bunch. Like walking through the Gates of Heaven.

I m glad this Menards is easing the policy on masks, the other one north of lacrosse had a VERY rude clerk because we forgot our masks and there was NO sign on door specifying you must. I ll never go there again

I come out of menards defeated when I go in looking for healthy plants for my garden. Half of them already are so be dragged and dried out and are still being charged the full amount for. The woman who was working there was very helpful but its unfortunate that whoever manages the plant area Allows the plants to fall into such neglected status. They at least should have an area of half price or free for plants that just look miserable

Excellent experience I asked a employee I was looking for something and he gave me the right spot and I like it

Great customers that helped me separate cars and find some things. Best of all was Marci at the checkout. Fun!

Visited Menards on lang Dr. InLa Crosse today.And I was provided exceptional customer service by Kevin from the yard He went Above and Beyond in my opinion Of what hisJob description entails. KEVIN FROM THE YARD

Vary helpful people, especially Carmen in the cabinet and appliances dept.

After asking 2 others about an electric item a young lady working at stocking shelves knew what I was looking for and took me to it. Items have different names.

The only inadequacies I noticed where my own. No complaints from me

As always, friendly, informative staff. They are experiencing shortages in electrical supplies, like most supply houses these days

Love Menards. Grew up with Menards. Employees are always helpful, even when I have no idea what Im doing.

Impossible to get any help in a very confusing place. One person just claimed they were training and just walked away. And then another guy told me to wait and I waited for 10 minutes and he never came back.

It was so fun.. I saved mo nomey. Great time

Good covid precautions. Has a good variety of lumber and tools. Not the cheapest in towm, but the 11% rebate evens it out

Great selection and great service

Wow...... down hill..... no mask mandate but you charge for masks. . . 15 min in storage solutions after calling store for help..... I used to do menards remodrls...... yall are breaking bank on construction materials..... your lack of customer service is sad and sorry..... Im at 15 min at the storage solutions desk.....yall are not good at your jobs!

Great service. Someone will help you. Or find someone who can.

Found what I wanted and the help I had loading was prompt and very helpful.

Found everything I needed, although I should of went back in to get help to put my shelves etc into my van. I did not.An employee outside seen me struggling and came to help me. My only concern was he smelled of alcohol, but he did successfully help me get my merchandise loaded into my van.

Terrible! No help in the yard to pull customer pick up order. 66 ye old female and I had to pull my own. Including an 8 2x12 from the mesanean.

Not to busy. I expected holiday return crowds. Clean and easy in and out.

Great place for low prices on lumber, but you need to pick through a lot to find nice pieces.

Good customer service and good quality products

Nice place with nearly all you need.

I was there trying to buy lattice for my deck. Walked the store looking around for almost 45 minutes. I stopped and asked a gentleman for help. He was very wonderful and helpful! We were in the back of the store as he was ringing me up when a woman by the name of REBECCA walked up and asked me where my mask was. I explained I did not have one. She said it is the store policy and I would have to go to the front of the store and buy one in order to buy my items. I was unaware of this policy. I explained to her that I was paying and would be on my way. She said they would not sell me anything without a mask. I am appalled!! So she wanted me to walk all the way across the store to the front, buy a mask, and then she would allow me to buy my items!! I had to give it 1 star to leave a review otherwise it would be 0 STARS! Will never go there ever again.

What do you need? Menards probably has it!

Do not come here unless you want to be laughed at by management. The experience I had today was no way a manager should ever act. I am appalled that people like this would be in any management position. I was walking through the store without a mask because I did not know masks were enforced at this particular store. I went through the entrance and had walked past multiple employees without anyone to tell me to put a mask on. An employee confronted me in the back of the store and told me to go purchase one at the front of the store. I was walking to the front of the store to get one and she stops to talk about me with a “manager”. I turned around and said “do you have something to say”. It all went downhill from here. I was looking at the front of the store for a mask like I was told. I was struggling to find where the masks were as 3 men managers approached me to tell me to leave the store. I said I was told to get a mask not leave. Turns out the masks were at the entrance of the store, not just the store front. Maybe they should have told me to get one at the entrance or sent me back to the entrance to get one. After a conversation with three male managers, they all ended by laughing at me and calling me rude. Wellll, maybe if you would enforce your regulations at the door, act with decency towards the customers, and not laugh at them, they wouldn’t be rude. I have never experienced such behavior from managers, but they were male pigs, so I’m not even surprised.

Busy place today but good sale on whatever you can put in the brown bag.

Great as always!

Glad that the Garden Entrance was opened today, even on Memorial Day! Thank you.

Good selection of stuff

Love Menards great store! The only reason I rated four stars is because, I havent had the easiest or best experience since the remodel/expansion. I find it much more challenging, to locate what I need & get out in a timely manner.

Very helpful staff and always find what I need

Good, the change of where stuff is irritating but staff was friendly

There was an employee who went out of her way to help me find an item. Very pleased.

Good place to find stuff to fix up your home

Really good deals on pretty much everything. The staff is always friendly and know exactly where to direct you.

I needed 2 new under-the-kitchen-sink plumbing parts. The attendant went with me to get them & he explained WHY to use the extra- exchange washers. Very helpful -- only took about 3 MINUTES to get everything!!!

I really like that everyone is required to wear masks. I have been to other hardware stores and people do NOT social distance. I appreciate the pick up service also! Thank you and your workers for providing this service!

Had exactly what I was looking for, at a great price..

Menard is ok but honestly I would suggest going to home depot or lowes if your in search for straight lumber and tools.

I let your store today with my $2100 still in my pocket. I am exempt from wearing a facemask because of a medical condition. I was shopping for an hour received help from 2 employees. Then I went to the lumber desk to order materials for a project and was refused service for not compling with a state mandate, not a law. I have since gone to Home Depot who will be getting my business from now on with a 10% instant military discount for my purchases. Thank you for steering me away from your stores.

This is how heaven will look when I enter the Gates.. drywall to the right. Plumbing and supplies to the left.

Very helpful employees, polite & courteous. Reasonable prices. Lots of different things

Staff is usually very helpful. Large selection of just about anything you could ever need to complete a project at your home - even up to building a new one! We installed our own hardwood hickory floor using materials and tools from this store and it turned out beautifully.

Always have what you need. Everyone had their mask on.

Clean and have evérything

Customer service and training of there employees is lacking

Should list item location it easier for customer to look. for example aisle A1is the location for oil and lubrication stuff.

I have a medical condition that makes it hard to breathe while wearing a mask and I almost passed out in the store today. Going forward I will patronize Home Depo. I have been a loyal customer at Menards for the last 30 yrs. Its always been my favorite store. No more. Doesnt even deserve 1 star..

There is quite a wide variety of products and its hard to beat $3 for 12 jalapeno plants. Super huge store, almost a little too big. The staff is usually helpful, but...As with pretty much any hardware place these days, there arent that many subject matter expert like there were back in the day. Im not saying the staff isnt helpful, but often times technical questions are met with below satisfactory answers. Again, this is not just at Menards.

Paint dept employees were a bit rude. Another employee was a great help. Mask police were in full force.

Menards is always great! Its our favorite store.

Today, my wife and daughter, who are both small people went to pick up a trailer full of lumber! As they were loading heavy lumber they were told that only one person is allowed to help them! Not only did Menards allow them to load for three hours, they had placed the wrong lumber on the slip, which had to be unloaded and then replaced with correct lumber, treated poorly! I cannot believe that you would allow two women to load for 3 hours and not offer more than one yard man to help! My 120lb wife has a strained back because you didnt offer help! I will spread the word to let people know how well Menards took care of them! Simply amazed! Local hardware stores would not allow this! Nice job LaCrosse Menards! Big businesses, dont care!

Lots of paper goods if you need them. Nice and clean.

Out pf product..booo!!

The mask requirement is positively asinine, and I avoid going here whenever possible right now because of it. But they still have a bigger and better selection of outdoor supplies than anyone else so I have no choice sometimes.

Very friendly cashier. I was greeted by many of the employees

Awesome place

They now require facemasks which is fine but if you dont have one they charge you for it. That is just wrong. If they are going to require it then they should be free.

Good variety. Good value

Pretty good store smile i always go there all the timec

Need to grow a spine and rid the mask requirement sign

They are a good, regional maintenance and hardware store. They have taken the safety above and beyond the standards for this virus.

I have shopped at various Menards stores for years. This particular store has helpful & friendly employees and seems to carry quite a variety of stock.

Love that everybody has to wear a mask I am asthma and I do need to get up shopping a little bit

Pretty quiet - not a lot of shoppers. East to get in and out.

I was looking all over for chainsaw spark plugs and in the complete opposite side of store, a gentleman employee showed me where they were (other side) and couldnt answer my questions but quickly got someone who could! Thank you very much to these to employees from Menards in Lacrosse WI. 1/09/20

Good keep inforceing masks

Our trip was so fun, buying flowers and bushes for planters, and landscaping supplies for our Apple trees!

Great service. Friendly faces. Never an issue with any returns and actually seem like they enjoy their job. -they must have better management then Onalaska!!!

Nice response to CoVID 19. Clean and masks in place.

Great help not big crowd

Great place to find what you need....and unfortunately a lot of stuff you dont need.

As soon as I found someone that knew what I needed,it was fantastic.

Whats a better place to go. It even has Men in the name. Arrrgh Arrrgh Arrrgh

Menards is the best big box stores of its kind. Always running good promotions, good selections, helpful employees. I have compared prices multiple times and Menards is always cheaper.

They have just about anything you may need

Menards doesnt change much. Same old store

I went in for a few questions about a kitchen remodel. The staff was very helpful and patient. I left with all my questions answered.

Great place good selection but always overcrowded

We like this hardware store

Dave and the other guys in the plumbing dept. have really done a great job helping me get my special order mirrors for my business LA Mirrors. Electrical dept. has been a big help as well. Keep up the good work. Thanks

It had been awhile since I was in Menards so when I went in right away I was confused and I asked the two employees where to find a hose for my shower head and the one gentleman said he would show me, but I said just point me in the right direction and Ill go find it and he gave me good directions so off I went on a new adventure!!! Since I also needed a few other things I got to plumbing and another employee showed me right what I needed!!!! Then it was off to the races, picked up some cleaning supplies and from there it really was an adventure!! Just checking out the rest of the store and added things to my list that I probably didnt need right away!! But I was impressed with the new things that were available, like I thought I would have to stop at another store for orange juice, but they carry an abundance of grocery items now!! Too much to talk about now, youll have to see for yourself!!! Everything was moved around since I had been there but everything was convenient to find!! Plus they were having a 11% off everything in the store!! I definitely had a great time and everyone was very helpful!!! I would recommend Menards to anyone wanting a one stop kind of store!! Oh they still carry all the good things that were available before!!!

Close to home. Have to double check and make sure packet hasnt been open or may find yourself going back, because of missing parts. Hard to find clerks to get assistance.

Love Menards! Save big $

This store is the place to go for ALL of your home improvement needs! Whetherit is tools and tool boxes, a wide variety of lumber and plywood. If you are in the market for appliances you are in luck for they have most if not all appliances . You can even buy complete kitchen sets for sale, so they truly do have everything including the kitchen sink!