We have been customers for about ten years. Our system has been very reliable and rarely needs any service. When we do have service just to replace batteries [ every three or four years] all the technicians are very skilled, friendly, know their system, and solve problems before they happen. They always come prepared to answer any question. Excellent customer service in every area. Thank you Craig !
Extremely satisfied customer! Bradley, the Per-Mar installation technician was fantastic to work with. He spent multiple days on-site getting our new system installed, connected, functioning, and organized to our liking. There were a few quirks specific to our property that other security companies were unable to work around, but Bradley and his supervisor found a way to make it happen!Bradley listened and understood exactly what I needed. He installed all the devices cleanly, hid wires for a seamless install, and set up all of our devices the way that we needed. He took the time to explain every function, troubleshoot the initial device and mobile app setup, and sat on customer support with me until everything was functioning as it should and I understood how it functioned.I will NEVER go ANYWHERE ELSE for security needs in the future. If the rest of the Per-Mar team is as competent, helpful, and professional as Bradley, I will continue to recommend others do the same.
Craig was at the Tomah Dairy Queen today and he was awsome. He taught us things we did not know. Very Happy With his service.
Craig from Per Mar arrived on-time, knowledgeable and did a great job assisting us with programming! I highly recommend Per Mar Security, great service!
Craig- Great person, helps costumer and did a terrific job. Want above and beyond expectations. Neat craftsmanship.
Craig Richason, provide fast, quality service. He also took the time to explain how the system worked. As the issues were simple resets. Thanks Craig!
Per Mar Security Services is fortunate to have Craig as an employee.He called ahead to verify appointment time and arrived on schedule.His work at our house was very efficient, thorough and complete. Everything was checked and verified to be working correctly. Very polite and respective of our home. Great to do business with Per Mar and Craig. Thank you.
We have had a great experience with per mar as our security and fire monitoring company. The product is great and the service is as well. When we have needed a tech to come someone is here either that day or the next business day. Someone is always there to take your call at their call center. We have had Craig as our service tech the last few times. He has been very thorough and wants us to be happy and for the system to be function as it should be. He has gone out of his way to make our system work better for us. He knows the product well!
Craig from Per Mar Security arrived for our appointment and walked us through our whole system, answering all of our questions. He was extremely knowledgeable of the system and made sure everything was set to our expectations. Thank you so much for your service!
Needed replacement key fob. Craig was here quickly and had it hooked up with the system in minutes! Very affable gentleman.
Craig from PerMar came to help retrieve a password. Informative and very patient. Would highly recommend!
The La Crosse Per Mar office sent Craig to our home to fix a small problem we were having. He quickly solved the problem and then helped me with an extra another unrelated alarm system matter. Craig has done work at our house before; he is always friendly and professional. However, this is the first time he has been here since the start of the pandemic. He wore a mask, social distanced and seemed to be conscious of minimizing the time spent in our home. He made me feel totally comfortable with the service call. Thank you Craig.
Craig, our technician was very helpful. He has excellent customer service skills. He was very patience and paid great attention to all details. We are exceptionally satisfied with the work he did. We cannot give him enough praise.Thanks again Craig!
We use Per Mar for our fire monitoring in Southside LaCrosse and put in a new/different fire panel, but had issues. After a long 11-12 hour day, project completed, we had issues. Craig from Per Mar called, researched, and solved our problems! Craig became my hero over the phone when no one else could help or figure it out. THANK YOU CRAIG!!!!
A technician came to do some work on my alarm. He was friendly and courteous. I asked for some signs for my yard. He picked some up for me and even put them up in my yard. Highly recommend
Craig (Service technician) and Britain (Installation technician) from Per Mar were excellent! Highly recommend their services! Very friendly and professional!
Reps were polite and helpful. Extremely professional. Took good care of our property.
Per Mar is a great company to work with we have been very pleased for many years. Recently we upgraded our system and are very happy with the service and support!
Craig was efficient, knowledgeable and took care of the upgraded installation quickly. He was also very patient in reviewing our system with us and answering all questions.Would highly recommend
Craig was at our office within an hour, he was extremely helpful and easy to work with. Craig also offered to call another vendor that needed to come out to our location and do some work as well. Great service!
Craig always does an excellent job! Highly recommend PerMar!
Craig was very knowledgeable about the entire Per Mar Security system and shared his suggestions and ideas freely with us. We highly recommend him and give him 5 gold stars.
We had a wonderful experience working with Brad Burnett during our Per Mar security installation. He was extremely personable, knowledgeable and professional. He was patient & made sure we understood how the security system worked and that it was set up exactly the way we wanted it.
Steve Freng was professional, knowledgeable and courteous. The service he provided was excellent. He managed the updates necessary for conversion to a wireless system and carefully checked all the devices for proper function.Adam Fuss was also part of the security team and installed security cameras. He was also courteous, professional and thorough.Finally Craig came to complete some final adjustments and made sure that we understood how to operate the system as the the other men had done. He added some helpful tips that were appreciated. Very friendly and patient.Good job gentlemen.
Craig, the Per Mar Tech was very professional. He called our business upon arrival and took great care to make sure that our total connect was working properly. He even helped me set up the system to my android device. Thanks for taking the extra care Craig!
Called Per Mar, and Craig was at our business very shortly after. He was very knowledgeable and patient with us. He went over the top with helping us out!
Per mar Security is very dependable. Craig worked for a long time and has even called to make sure everything is up and running! Very satisfied with service.
Craig did a wonderful job. He arrived on time and was able to deal with my camera issues in a professional, friendly and informative way. I would highly recommend his services.
Craig came to our home and made programming changes to our key pad, adjusted the method of communication from our panel to central dispatch, replaced bad batteries in all of our smoke, temperature and carbon monoxide detectors and was very efficient and courteous. He asked if we had any questions and offered useful tips for operating our security system. He did a great job!
We had Craig come and work on security Equip today! He did good job of finding problem and updating me on changes snd Equip needs. He helped me understand the Equip and how things should work. Thanks for sending such a good person to our home for service. Don
Our system was not working properly. I called this morning, and Craig was at our door by 12:40. Everything about Per Mar has been very helpful.Craig was very informative, and as he was working on our system he made sure I knew what he was talking about. I strongly recommend Per Mar and if Craig is there working I know you will find very positive service.
Craig did a great job. He arrived timely and made sure the equipment change over was working and we understood the changes.
Per Mar technician Craig Richardson was prompt, professional and efficient. He made the necessary adjustments to bring our system into peak performance and made suggestions intended to enhance the features and scope of protection already in place. As relatively new customers Craig took the time to make sure we understand how our systems many features operate. He is a pleasure to work with.
I work with several of the Permar staff on a regular basis, but as of lately have worked quite a bit with Craig Richason. I enjoy working with him because of his friendly personality and professionalism. Craig is very good at his job and very knowledgeable. Thank You,
Excellent service....Craig the Technician was timely and very knowledgeable. Helped with my issue and gave me tips to help prevent issues and other ideas for using their service. Per Mar is excellent to work with.
Weve had foggy & ice covered camera housings for the last year or so. Craig & Brad came and did a check and went out of their way to see if parts could be replaced instead of replacing the cameras (which was costly!) Thanks guys for great service! We always know we can count on Per Mar for great customer care! Winona Area Ambulance
Craig Richason is the Per Mar technician that comes to my office whenever I need help. He communicates effectively and keeps me updated as things are going on. Hes punctual as well as efficient with the work that he does.
Craig was very good at fixing our problem.
Craig showed up to our plant and walked us through our entire system. He helped us locate information we did not have, and he corrected information we had that was wrong. He also found and fixed a few problems with our system.We highly recommend PERMARs services.
Craig was here and got me all set up with new system. Super friendly and very knowledgeable. Taught me new ways to use my system. Highly recommend Per Mar.
Craig and Lance switched out a battery on one off our devices. They were on time (early actually) and very efficiently put in new battery. They also tested the strength of the battery that backs up the whole system to very its condition. They did a very good job.
Craig was on time and very good at everything answered my questions and was on time thank you
Craig our tech was professional, courteous and frank about changing batteries and savings by replacing now as others are low...great job Per Mar and Craig!!
Craig of La Crosse resolved our issue timely. We would recommend his services to others.
Craig has helped our business, Smokes 4 Less, many times and I couldn’t be grateful. Always so polite, quick, and knowledgeable. I highly recommend him and Per Mar for any security needs.
Craig was so helpful and informative with our alarm issues. He walked us through the process of resetting our alarm. He was a great help and easy to work with. Great guy!
Had a pleasant and quick response when I called Sandy. Craig came right away and did a good job of getting the repair work done. He was very pleasant and professional.
Craig was here within two hours of me calling PerMar and had our door fixed in under 15 minutes. Great service!
Over the years, Ive dealt with many different Per Mar technicians. By far, Steve Freng is my favorite. Hes knowledgeable, friendly, and an asset to Per Mar and NMT Corporation. I hope he is able to respond to any future service requests. My appreciation also goes out to Sandy H. for her ready assistance and ever-present good cheer!
Per Mar La Crosse: Great service, friendly, knowledgeable! Appreciate the call ahead before arriving. Thank you Craig for all your assistance!
I had an issue with my phone app. Craig was incredibly thorough and worked after hours to see that the issue was resolved. Excellent service!
Craig has always done a fantastic job for us.
I continue to be impressed with Permar and highly recommend them. The service is phenomenal, you can’t even compare them to the competition. Craig recently completed a very complex upgrade for us and took the time to explain the new system, how and why it works like it does and made sure I had answers to all of my questions before he left. He is very knowledgeable, friendly, efficient and extremely professional. Thank you Permar and Craig for the outstanding service!
Craig showed up immediately. He was very knowledgeable, friendly and helpful. I would hghly recommend him.
Great experience. Craig Richards was courteous and very knowledgeable. Took care of the problem and explained things throughly. He was at our place within an hour of calling. Great service. Thank you Craig
Craig was absolutely fantastic!! Please send him to my store every time!
(La Crosse) Thanks for all your help Craig!
Craig, our technician fixed the low battery sensor today. He is on time, quick and very knowledgable about all Per Mars products. We are very happy with Per Mar Services!Once again, Craig to the rescue. He is the best!
Ive had the opportunity to with Per Mar and Gerard for over 7 years now and am always so grateful for their service and professionalism. Gerard has always steered us in the right direction, never overselling anything but straight forward when it comes to our needs. Visit us at the Viroqua Food Cooperative to get a glimpse at a sophisticates install. I will stand by my word and always offer an excellent reference for Gerard and the entire crew at Per Mar Security in La Crosse!
Craig delivered prompt, thorough service and was very patient explaining why we were experiencing problems with a door badge latch.
Craig was on time. Very helpful with his suggestions and did more than he was required to do. Thank-you Craig!
Craig was his usual self! Professional, thoughtful, efficient, and friendly!
Craig and Jacob were here today and did a superb job They found a couple things that needed to be done that the sprinkler head tester company had neglected to do. Catching this saved us from being vulnerable with our sprinkler/alarm system. Both a pleasure to work with.
Craig came out to help us and was awesome! He was very nice and helpful regarding the camera system and equipment. Thanks Craig!
Craig was great. Fast and efficient. I love my security system
Craig arrived ahead of our scheduled timeframe, took care of the issue and an additional item he was unaware of until today. He was very professional and considerate. Thanks Craig!
Very easy to work with. Craig has been great for many years!
Craig was fantastic!! Very helpful and understanding :)
I have been very happy with Craigs willingness to explain things to me, take the extra time to show me how to do something and suggestions as to other options that might better serve our location.
Great technician Steve and sales person Victoria at LaCrosse branch. Very nice people and explained everything very well I highly recommend Per Mar
Craig was very helpful in handling our prob.
Graig was very professional and explained everything he was doing. He was very knowledgeable and prompt.
A great company to deal with. Fast, prompt service. Thank You Craig Richason for everything you did today.
Craig did a great job in properly fixing our technical issues.
The communication, follow up and follow through of all parties involved were fantastic from Victoria selling us the security system to Anna who directed and set up our installations and followed up with us to Steve who installed multiple devices for us which definitely were not the plug and play variety all went well above and beyond our expectations. Thank you all so much for your help.
Craig come to our house in the evening to put a new battery in our security system. He was very informative, and took his time with us.
Great customer service and assistance from Eric in Lacrosse.
Craig Richason was here again today to update our keypad panel. He is meticulous in his work, and it is a true pleasure to have him here. I want to know the system, not just have it, and Craig is always patient and thorough when teaching me how a feature works. His attitude about his work is always positive, and he leaves nothing undone.We have used Per Mar Security Services since 2008 and are totally pleased with their product and their services. I have had various technicians come out for services/installations, but Craig Richason out of the LaCrosse, WI, location is by far the best. When I need service now, I request Craig only. He is extremely knowledgeable, does neat work, and always looks for ways to perfect my system.
Craig and Jake are always prompt; courteous, and extremely helpful.
Craig Richason is very knowledgeable on our fire system, weather I have a question to ask him on the phone or when he does our work on site.
Craig did a great job in coming out fast and fixing my alarm issue. Thank you.
Craig has been our service tech for many years and has always done an excellent job.
Bradley was thorough with his installation and cleaned up perfectly. Inclusa thanks you!
Craig Richason was the technician that responded to our call at Munson Realty. He was very polite, friendly and knowledgeable. Excellent customer service.
Craig was awesome! He was efficient and detailed-oriented.
Craig Richardson of the Per Mar La Crosse branch was prompt, professional, and had a great sense of humor. He rendered excellent service, and followed up with advice on how to proceed should there be any more issues.
Craig was was very knowledgeable and able to train me on my security system.
Craig did a great job--very professional and explained everything.
Craig did a great job today at New Generations of Harmony.
Craig and Jake were very polite and efficient in the services provided today.
Adam and Steve did a wonderful job installing our new system. Very professional.
Craig -- Efficient, Reliable, Professional. Excellent service and knowledgable.
Craig was very timely, thorough, and knowledgeable. GREAT service!!!
Craig Richason was at our business well before we expected him based on our original service call, and he diagnosed our problems within a few minutes. Great service.
Craig was very informative and helpful. Thank You Craig!
Craig came and fixed a problem we had with our door. He was prompt, kind and professional!
Craig was very knowledgeable.
Craig was very prompt and resolved the problem immediately
Good service from Craig
Fast service by Craig Richason today!