Greatest music store this side of the moon. I have long since left La Grande but have been back to share this special little spot of the earth with my kids. This will always be my go-to music shop!
Very nice people. gave me a $15 discount on a wiring harnerss for my stereo. will be revisiting to pick up a guitar and amp for sure.
If I could give 0 stars I would. The person that answered the phone is lucky I wasnt standing there face to face and was on the other end of the phone. Rude and horrid customer service. I wouldnt buy anything from this place ever now and I will be sure to tell every human being breathibg oxygen on this planet not to shop there. I asked 1 simple question and was treated like I was a nuisance and I was asking an absurd question like how dare I. Pathetic excuse for a customer service rep. I am so angry I seriously cant wait to walk in there and meet him face to face.
There are very friendly and easy to please the customer
I bought a pair of 6 x 9’s for my car and had them installed. The customer service was great until the installation. It took them 4 1/2 hours to put two 6 x 9’s in my car for my rear speakers. When I got the car back both speakers rattled because he only put two screws in one side of each speaker. When I took the car back he told me that was very hard installation and the screws wouldn’t fit. He also tried to put off the rattle of the speakers to distortion. (When you pay to have a job done you expect it done and done right.) He finally put the car back in the shop and in about 30 minutes had four more screws in the speakers so they were fastened securely. It was not done right. By my observation, he didn’t care about his work or how good it was he just wanted to get it done. Also there is a problem with the sound with the speakers he installed. I will deal with the problem myself, I will not take my car back. Very disappointed!
Terrible service. I purchased two compact subwoofers in 3 years and neither would be warrantied after they failed. Needed a third. Was told I needed to make an appointment because they were busy. I did for a week out. Showed up on time and was delayed several times so they could assist other people without an appointment. Spent an hour there with less than 10 minutes of attention. The entire team needs to learn what customer service is. I would not recommend this business.
I had LaGrande stereo put in a JVC system. It was loose in the dash after I picked it up. I had to go back myself and fix it right. Foolishly I took it back to have speakers put in the dash and they told me if I did most of the labor, they could install them. Cost of the speakers, $89.00. Labor, $250.00
Awesome! Was able to purchase a new acoustic youth guitar for my son. And the Men were nice enough to drop the price Alot compared to the original! We are overly satisfied 😍😁
Great place. Lots of musical equipment, and music to purchase. Great knowledge too. Awesome place. Going back soon.Just moved here and glad I found it
Mike has a sweet gig part history and all rock & roll!
Got my guitar and stand with a lay away plan the guys there are awesome thanks guys
This is the worst place you could go to get your stereo, amp and speakers installed! They do shotty work and the owner is a complete nimrod. I made an appointment, and was standing right in front of the nimrod when I made it....I live 65 miles from them. On the day of the appt. He looks at me and says who made your alot? I said you, as then ha says you dont have any appt today! I spent $1200 on a new system had problems with the stereo from the beginning, went back several times until finally I just wanted a new stereo, and the owner looked at me and says, were not eating that stereo and it was only 6 months after they installed it! Bunch of idiots!
They had something that fit my need. All I can ask
Needed assistance resetting my auto kenwood stereo and they solved the problem I was having.
Great help, they had what I wanted.
Cool store they have all your needs for guitars amps pedals cords all around cool stuff
Great place with very friendly staff! Wide selection for all of your music needs.
Just had a stereo installed here. Mike the owner was awesome and Nathan did a great job on the install. Also have a great selection of CDs at good prices.
The technician was very welcoming and immediately solved an intonation problem with a guitar that I really liked that was on there shelf that I wanted to play. I came into the store with intentions to trade or purchase a new guitar with trade on my violin. The owner looked at my violin and as soon as he heard me say trade walked off to help another customer and ignored me completely even though I had plenty of money to outright buy any guitar I wanted in that store. Mister owner you could learn a thing or two from your very courteous technician who helped me with a standard not knowing my intentions of trade or outright purchase never judge a book by its cover.
Best music store of all time. Bought a Teton acoustic guitar from Mike Mallory at a great deal and its the best sounding guitar i have ever owned.
Great staff and great guitar techs. They know what theyre doing. Very personable, nice guys!I think its rare to find such guitar tech expertise in a somewhat small and out of the way place,thats reasonably close to home. Marshall and Stew set up my MTD 5-string perfectly. I dontneed to take it anywhere else. Thanks guys!
Took over 4 days and 6 different phone calls just to Schedule an appointment. Got treated terrible once I got there and had to wait about 5 hours for them to work on my car even though I had taken all the panels they needed off of my car and most of my wires already ran. I was there till 10:45 at night when they finally finished my car. On my way home my stereo had worked awesome. The next morning I had a dead battery because of a bad remote wire. I did not have a good experience at all and will not bring my car back again.
Excellent. Had a sound system put in my car, and it sounds amazing
I just went in there once, to buy guitar strings, but the guy there was very friendly, helpful, and appreciative of my small bit of business. The store was clean, but well stocked with all kinds of different items. Seems like a great place to get your music stuff.
Great people!! Great experience they re strung my dulcimer and i couldnt be happier they even tuned it for me 😁
This business was set to open at 10 am. However, they had not shown up by 10:37, when I finally left. What good is it to post hours and then you dont keep to them?
Quintessential local small business
This is the only cool store locally, if you love listening to music they have a little bit everything and if they dont have it in stock they will gladly order it for you. They have a variety of string instruments and other instruments and it is your one stop shop for stereo systems and installation in la grande.
Below satisfactory experience. Sadly this will be the last chance I give you Lagrande stereo and music. They sold my mother a broken mandolin for my birthday and when I went to their store to make it right I was met with a wave of denial and refusal for cash refund and a complete lack of accountability for the product sold to us. Was forced to take the floor model mandolin to replace it. If I have the same issue when I get home to the other side of the state I will just take it elsewhere for repairs and maintenance.
Every time we go to La Grande, my husband has a great talk with the employees and ends up buying another ukulele! They are very knowledgeable and helpful. Great selection as well.
The parking in front of this store is CITY PARKING! Yet, there is always a guy standing in front of the store harassing people who park there and saying its for their customers only. Youre store isnt that special, Dude. Stop harassing people! Youre not the only business in that huge building and youre straight up lying! Maybe if your store was busier you would have better things to do with your time.
The best staff in town! They help you with what you need and then some. They always work with you and keep in mind whats important to you; very reasonable flexible, and negotiable in pricing.
Visiting LaGrande this weekend I never thought I would find a guitar store like this here, incredible place, guitars and the owner is from my home town of Portland Oregon!I
Found all sorts of vinyl a harmonica for the boy and a new Primus CD for myself. Friendly helpful staff was quite attentive. Though I wasnt in the market at the time I realized they have electronics which seem like quality equipment.
Was with my husband when some guy stood by our car telling us we couldnt park in front of their store unless we were customers. We were planning on being customers until this experience. We called the city and it is city parking, just as we thought. Lying, self-entitled jerks. Tax payers pay for that space. Not you! The guy literally stood next to our car with his arms crossed until we parked somewhere else. The place didnt seem busy at all.
Very friendly and willing to give great deals. Good selection of guitars and accessories as well as lots of other music related offerings. Very happy with the guitar and amp as well as several accessiries purchased here. Have recieved excellent service from the owner and the various employees.
I have bought 2 bass guitars from here the guy working gave me great prices on both of themgreat place I recommend shopping for musical equipment here
Ive been a customer of Mikes way back when his store was on Adams Ave (1970s) bad business owners dont last that long. Mike has always been a honest,honorable man, Im living in Florida for the last 5 yrs, when my grandson who lives in Lagrande called me and expressed he would like to learn to play guitar, I knew who to call, I called mike and he set him up that day, with encouraging words from Mike my grandson is on top of the world today, Thanks Mike ! Nice to see your still the best shop in the 4 county area, very good man,business owner, Damm good picker too!!!
A cool little music store with good people and a warm, welcoming environment.
Ive purchased two guitars from here for my son, and the staff is very helpful and polite.
Best service and highly knowledgeable and the owner let my child have a great deal!
Best Ever! Great Service! Friendly people! Chris is jus the Best!
Always excellent, Mike helped me to find the perfect guitar for a brother, no hassles, a pleasure every time!
Thanks for my new stereo it is awesome great service they give you what ever you like first rate again Thankyou
They installed a great stereo in my husband s old truck!
Great products, great prices and awesome customer care.
The owner has a serious power complex. He treated me and my friends terribly. Youre not the only music store in town, Buddy. Never again.
This the best place to get a new stereo.
Ive been doing business with Mike and his crew since the early 90s...now that Ive taken up guitar Ive found Mike, Marshal, Scott way helpful and totally understanding of a new guitarists needs
Great staff, Incredible prices, and they know what they’re doing.
Mike and Staff are top notch, knowledgeable, best little music store in the Northwest.
What a horrible business to say the VERY least. I cant believe that clown has been is business so long and his hole is the wall is still standing what a waste of a office space.
The owner doesnt know how to run a business. Hangs up on his customers for asking questions. Cant believe hes still there.
Music loving staff in a music store, that is a winning combo!! They carry cds in stock!!!! Guitars to car stereo..... Pure AWESOMNESS
Great place to get musical equip locally and fair pricing!
Awesome place!!!! Mike and Chris and Scott hooked my truck up and they have some really fair prices.
They may be small they may be cramped but theyve got the best in music and stereo equipment and the staff is real cool!
Fixed our ukulele pickup for super cheap. Will use again!
Friendly people work here.
Very professional, and extremely knowledgeable. kind of cramped though.
Owner very helpful and nice but employee rude and disrespectful
Great sales, great help
Great variety of music and equipment
Horrible customer service and very poor installations
Best music guys in the business!!!
Awesome
The best!!!
Do you guys have a ukulele for sale?
Stereophonic